Im not versed in movers. This is the first time I actually had someone who isn't getting paid in…read morebeer and pizza to move my belongings, and was a little nervous because of it. But the reality is that these guys came in and did a fantastic job. They were quick in the move, in fact I was the one slowing them down if anything. Nothing was broken, damaged, or missing when it was all said and done. I'd use 'em again, and recommend them thusly!

Recommended by a friend - and was a great recommendation. Professional, prompt, polite and…read moreefficient service from John and his team.

If I could give more stars I would!!! Moving is already stressful as it is, especially moving from…read moreToronto to Sarnia, which is a 3 hour travel distance. Also stopping at a storage unit along the way out of the city. Big oof! We all know what Toronto traffic is like. However, Jason and his team put all my worries to rest. He also came to look at our place a few days before moving day to assess everything. On moving day, his team packed and wrapped everything very quickly. They were professional, asked questions, kept in contact on the phone during each process of the move and were very friendly. We originally asked for a team of 5 and two trucks but ended up with a team of 4 at the start and 1 truck. Reduced down to a team of 3 at our new place to unpack everything. We were charged accordingly to the changes. No hidden fees or BS, everything was told to us as changes were being made and explained again when the bill came. Prices were super reasonable for the distance. We provided water, gatorade (at both places) and breaks whenever the movers needed. People forget that this is a very physically gruelling task and my partner and I would have never done what they did in such a short period of time. We were so appreciative we even ordered pizza for them at our new place, while they finished unloading all our stuff. We had over 40 boxes and tons of furniture. 11/10 I would use them again and highly recommend them! They are true to their word "In and out".

They did a super job. It was lots of heavy lifting up multiple staircases. Super professional,…read morefriendly, and reasonable prices. I am very thankful. I will be using them in the future for all moves. Thanks so much to Jason and his crew!

I am changing my review of Inner City Moving & Storage Company because the owner stepped up in way…read morethat was completely unexpected. He offered a sincere apology and he made things right. As I mentioned in my previous review, the movers were highly skilled and very experienced but mistakes were made that caused some damage to my furniture. We're human and we all make mistakes. Minor damage to furniture is a normal part of moving and I expected it when I hired this company. What I didn't expect was that the owner would take the time to contact me, to listen attentively to my complaints and then to respond by remedying the situation. I did not expect compassion, kindness or a human being at the end of the phone line who was deeply apologetic. I was very impressed with the humanity shown by Paul. Paul didn't just apologize for the mistakes made by his crew, he took responsibility and ownership for those mistakes. He showed integrity and to me, that is what differentiates a good business from a bad one. Thank you for being an honourable human, Paul and for running your business with integrity. I highly recommend Inner City Moving & Storage Company. Patrice

Moving offices is a hassle and it takes time. I had to shift my office to another location and was…read moreseeking an established moving company. I found ICM and hired them. They did precisely what I need them to do. Satisfied with their apporach, professionalism and communication. The workers demonsrtated great teamwork and work ethics

I specifically called Rent-a Son because I was looking for a company that does not charge a 4 hour…read moreminimum. I didn't have a lot of stuff to move and I knew it would not take long to go from my house to the storage unit. I was quoted $615 for 2 hours and 45 minutes. The whole moving experience took 55 minutes. The company is refusing to give me back some money stating that I was charged a 4 hour minimum because that is what I signed up for. I was misled by them. I do want to say that the movers themselves were amazing. Unfortunately I got ripped off and I will never use them again.

This company came highky recommended by a colleague. We had…read moreitems to move from a downtown office to a home in the suburbs for an office closure. The team was amazing. Showed up right on time, worked efficiently and diligently wrapping sensitive items as directed. Once received at home they were very organized, efficient and so helpful. I would highly recommend them!

Despite having more important matters to attend to than dealing with so-called professionals like…read moreJai from Proactive Movers, I feel compelled to address his rebuttal, which is riddled with inaccuracies and outright lies. It's unfortunate that Jai decided to fabricate the truth, but there are emails and witnesses that can confirm my version of events. To begin with, Jai himself admits that there was a mutual error regarding the moving date. I specifically requested *Saturday,* January 24th in my email. Neither Maria nor Jai followed up to confirm the date; instead, they simply scheduled the move for Friday, January 24th. Since the move was never intended to take place on Friday, there was no cancellation on my part. Jai even acknowledged this was a mutual error. Out of goodwill, I agreed to pay $150 after Jai pleaded with me, claiming he needed to pay his crew. This wasn't a cancellation, so his claim that I canceled is categorically false. As for transparency, Jai conveniently fails to mention that, at the end of the day, he tried to overcharge me by asking for over $800, claiming I had to cover the truck's return trip. Only after I threatened legal action for non-disclosure and unfair charges did he agree to "remove" these additional fees. Furthermore, after payment, I requested a receipt and was assured it would be emailed to me. To this day, I haven't received a bill of lading, which he is legally obligated to provide. However, I do have two quotes and three emails showing inconsistent times and charges. Even the amount he references in his rebuttal is incorrect, further demonstrating his inability to provide a truthful account. This behavior comes from a company that claims transparency and top-notch service. Jai's desperation is evident. In fact, I also have emails from him begging me to remove my negative review, even threatening legal action against me. I welcomed such action, yet instead, I was met with a rebuttal full of lies and inaccuracies, clearly a desperate attempt to save his reputation. To make matters worse, Jai and his company are so panicked that they have removed the reply option from their Google review/rebuttal, deliberately preventing me from responding to their lies. This tactic only further underscores their lack of professionalism and integrity. Lastly, Jai's claim that I said I would post a fake review is another blatant lie. My review is entirely honest and accurate. If he truly believes otherwise and can prove it, he should take legal action. However, it seems clear that he's more focused on damage control than addressing the truth.

I was not the ideal client for Amrit, Harvinder and Sarb as an older lady with a big house full of…read morestuff going a long way to a small house. The move took many hours of heavy labour, but the guys never got grumpy and helped in every way they could. It took me a long time to find a company that would give me a flat rate and stick to it. I had read all the horror stories and felt vulnerable, but Jai did that honestly, and all considered it was a very fair price. I know it's scary choosing a moving company but you're in good hands with these folks.

Like many of the reviews on here, I'm writing to complain about my move. I hired them to move my…read morebelongings out of a storage unit and into a home. Communication regarding their insurance offering was incredibly poor (I was handed a sheet to sign on the spot without having read anything) and when we watched the movers break my husband's grandmother's antique china, all they said was "it won't be insured because we didn't pack it." So caution to watch out when you use this company as they hide behind their shit insurance policy and basically have license to do whatever they want with your belongings.

i spoke with a representative yesterday Jan 21, 2026 to access their charity move as advertised on…read moretheir sight. my initial interaction was good. in this case it was an emergency move for a client in a domestic situation. the rep said that someone from the moving company would call the following day to schedule a mover for the following Friday. I did not receive a call so I decided to call them back and i dont know what was wrong with the rep that answered but she was rude. I explained to her the situation and she gave me short rude answers. I kept it professional trying to let her know the severity and of the situation that it was literally a life or death. She said we only take referrals from community agencies. I let her know that I represent a community agency and I'm a social worker making a referral and I wasn't instructed to fill out any online forms from the rep I spoke to yesterday. I went on by saying that I was told someone who handles situations like this would call me back. She said too bad and she just told me to go on line and look for the charity form and hung up. Now seeing the bad reviews by other people I can understand the treatment. Now this little girl is going to be left stranded because this two little men who don't have very much of a big heart rep decided to be rude. When I called back she said we aren't taking any charitable referrals any more then hung up again