Had to get 6 fishing licenses and the man at the register was so nice and friendly. Thank you for being nice and accommodating.

Skip ordering online and just come and get what you need! They had amazing specials that even beat the online prices I had seen. I even needed to return something and the manger helped me out, made it super easy. I got everything I needed. Great job, glad you're still around! read more

A High Five to Big 5! Thanks for being there [which kind of reminds of the movie..."Being There", which is quite funny & is even pertinent to today's goof-balls]! Congrats also to me, since I have had my shots [not Rabies] & so far remained semi-sane, but now am a proud owner of a SUMO-C-19 Ultra Jumbo Belly [TM:)]. If you too have managed to also sprout a SUMO-C-19 Ultra Jumbo or even just a slightly smaller Regular Jumbo Belly, then get here STAT! Big 5 has Belly Busting prices [with the multitude of email alerts] and some equipment & supplies to make either a dent in your waistline [not in your wallet] or at least impress your diabolical iwatch, which is always spying on my Coach-Potato ways. My demonic iWatch conspires with my dastardly iPhone to constantly defame me/you on my/your slothful ways. Mark my words, it even tracked your slothfulness for the whole duration of the pandemic. You get NO CREDITS for even living thru this nightmare, nor saving you & others from disease, nor death. It is ruthlessly judgmental & belongs in North Korea & not here. I am almost sure Kim Jung iLL had some hand in hacking these devices to demoralize patriotic people like me. The big Kim J. iLL or KiLL for short is really suspect. So yes, in part, my [K]i[LL]-devices made me come here...especially the pulse & EKG readings [I will not even acknowledge the horrid Cardio goals which I rarely meet...EEK!]. Once you somehow convince yourself that there are more things in life beyond eating Cheese Puffs & staring in horror at the idiot box waiting for any given Apocalypse scenario, you start to contemplate even walking up hills & mountains.... for FREE EVEN! Idiotic, I know! I do not think the lord would have let us invent flat smooth sidewalks, if he/she/other still wanted us to crawl ape-like up barren slopes...all the while being exposed to various Grey Wolf/Wolves [only one they say..but it takes only one rabid one to do you in...it's GPS tells us that it crossed the 101, but not where it is...ha...so useful!], rabid mountain lions, rabid bears, rabid Coyotes, & worst of all rapid rabid Rabbits! EEK! Anyway, since it I have to weight the relative dangers of rabid humans vs. rabid wildlife, I figure I will go with the dangers of wildlife anyway....but almost always bring one or two sticks with me... just in case a rabid mountain biker gets too hungry. The good humans at Big 5, DO NOT JUDGE YOU & are quite polite...at least to Geezers like me [THANKS!]. Not like my darned PCP, who is not even happy with the lowest Cholesterol reading in all my life! Anyway, after tormenting myself with almost weekly death defying walks or hikes for around two months, I decided to start upgrading my stuff. Some quite needed, like a trade in for my worn New Balance 99X "Made in the USA" fine {slippery on slopes} running sneakers to a generic made in Vietnam synthetic one with HUGE GRIPPY KNOBS on the bottom. If you have a SUMO-C-19 Ultra Jumbo Belly you definitely need HUGE GRIPPY KNOBS on either your bottom or on your soles, not souls. While you are busy gawking at the all the Gizmos on sale, at this almost lone relic of Brick & Mortar Pre-history, you may find other stuff you may not need. Since you are a guilt ridden rabid iWatch tormented confused ovoid human, you may even buy a Hydration Backpack. Even if you happen to be overtaken & overrun by blind arthritic decrepit rabid Rabbits, at least they can have a drink to go with one's bloated obese spherical shape. Why for Fauci's-sake would I pay $50 for a plastic Pickleball Racquet? Likely because I happen to see some other stir crazy young non-decrepit humans play this lame sport on the city's Tennis Courts....and since I am now a decrepit old Geezer, I thought...why not own yet another Sport Object that I may never use? At the very least, the lot of nice UA 77% Cotton socks that I grabbed here on a good sale can be also be used on the coach & are hardware compatible with Cheese Doodles. Cheese Doodles & Big 5 Socks do not judge one and best of all they do not begin with an i..... Thanks Big 5... [I have been please with Big 5's in Pismo/SLO, but will check out the other Coastal 3 for things that are out of stock]! Now where oh.... where is my Thorazine...and what is that foam coming out of my mouth? For fun, here is the incremental order of my ascent into "Hiking Delirium": 1-Use worn running sneakers on hike= slip & slide but mask stays on. 2-Use unused Costco hiking sticks stuck in car trunk for years. 3-Contact Running WH on line in SLO to send prof. hiking sneakers via UPS...not fitted. 4-Hike, slide more, get hot & thirsty, pass out, & EMTs called. 5-Return Running WH sneakers to them since they do not fit & reorder & repeat twice...still do not fit! 6-After 3+ visits to various Big 5's, get much of what I need for less $$$! 7-Still forget essential stuff in car, like H2O. i-Dummy! read more

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Every time I've come to the store I've been treated so rude. Today was no different. The girl who was working the guns and knives saw me coming, then went into the office, and slammed the door. I waited a couple minutes. She came out. I was asking about a knife. She immediately interrupted me super rude while walking AWAY "YEA IN A SECOND!" The workers at the register were even looking at her crazy. If you're going to work in customer service maybe don't be such a huge b**** read more

Amazing customer service! We had a defective product and we were on a road trip and Nicole at the store helped us!! She saved the DAY!! GOOD Service is EVERYTHING read more

Went with my son to buy a pocket knife, the gal asked me for my id i am over 60 years old really you need my id, maybe i should check yours to see if your old enough to sell me a pocket knife! I still bought two then walked over to the shoes to buy a few pairs of work shoes and sat there waiting for some help, there were maybe one other person in the store. Looked to the register and the two gals were too busy talking with each other to even notice that customers needed help there was also a guy up front with them not sure if an employee or manager. I told my son were out of here and stoped at the counter and told them employee's that there customer service sucks! No wonder no one wants to shop in Madera !!! If i was corporate i would be looking to fire all of you for not doing your job! Including the manager for not doing theres ! What a poor run store! It used to be so good, what happened? read more

Stopped in to do a return and pick up a pocket knife. Asked twice for assistance but didn't get any associates to assist me so I left and purchased it off of Amazon. read more

Was disappointed in the fact that I have visited this Big 5 numerous times to by ammunition and they had no certified employee to sell it. Very frustrating. read more

I wiuld give Bug5 Pismo Beach a 5 star review if all customer service staff was like Lucas... engaged, friendly , professional, warm greeting, eye contact, knew the inventory and where it was located... I give Lucas a 5 star shout out!!! read more

I had a great experiences at this store recently. When shopping for camping gear, the manager (Christy Lynn) was very professional and helpful. She helped me locate and even find less expensive options than I was aware of at the time; and on another visit, made sure her employees did the same! It's great to have this store so close by! read more

I was looking for an inexpensive pair of running shoes so I thought I'd come to Big 5. They were having a clearance sale, I found a pair for $16.99 and one for $19.99, Score!! I even bought a new pack of no show socks I didn't even need they were on clearance. They offer a nice variety of running shoes, hiking shoes, casual every day tennis shoes and more. The shoe department was organized, easy to shop and find your shoe size. The employees were really friendly, came around and asked if I needed any assistance, at check out the cashier was nice and professional even had a friendly conversation with us. In the short time I was in the store I had a pleasant experience. read more

Poor business ethic. Had to drive 20 miles out of my way, from their SLO store to this one, because the girl in the SLO store didn't know how to locate The shoes I wanted in their back room. When I mentioned a possible discount at this store for the inconvenience of having to drive those 20 miles there and back and spend the gas $ to do it, she laughed and said "don't you wish" Big 5 - don't YOU wish I was going to Continue buying my shoes from you in the future? Good luck with that! read more

Inventory is always low as is the selection. It's the only sporting goods store in the five cities area so bring it with you if your going to to visiting. If you live in the area Dicks on Los Osos Valley Rd is a much better option. read more

Lots of stuff to buy. Fishing gear, outdoor gear, sports stuff, swimming gear. Wow just a lot. Welcoming staff. Would recommend read more

Totally rude manager. I was gonna buy some pants. It said 16.99 hot price and had a written "8-" in red so I obv assumed it was on sale for $8. These clothes were located outside. It rang up $18. There was no customers in the store and there was a manager and 3 associates in the front. I asked if it's $8 and the associate thought it was weird too so she asked the manager and he said "no it's how much it says it is on the bottom. If u don't want to pay that u don't have to get it." Wow.... he's a turd. No wonder no one is in there. read more

Made a purchase today. When spending several hundred dollars is it possible to get a smile or at least a thank you? It's competitive train employees to have some basic courtesy. read more

I have been going to this Yelp for years. Always had a good experience. Recently it seems things have gotten better. I appreciate the good selection and prices and friendly employees. read more

This for Santa Maria location. It was very unoranganized. Boxes were everywhere. It was hard to move around. Was looking for specific item seen at a different location. They didn't have any idea what l was talking about. Didn't offer to call other store to check either. Had to look around o. My own. We did get a pair of shoes and did get some help with that. If you have the time and patience, ok to shop here. But if you don't want to explore on your own, try somewhere else. read more

Big 5 sporting good stores have been a favorite of mine for several years. The quality is good and their prices are fair. Their sale prices are incredible. My experience is the managers and team members work hard to care for their customers. Just as in many retail locations they have to maintain a conservative staff to make things work in today's competitive market. I appreciate their products and their service. Definitely they are five star worthy. read more

Was completely humiliated by the rude manager Kristy, after I went in to return some sleeping bags I had just bought 2 days prior with my receipt. I was going camping and had been needing new sleeping bags and they had a great sale so I bought 2. Well when I went to sleep for the night they turned out to be tiny and 1 of them didn't even zip up around me! The other one barely did and I couldnt even move so I used the blankets that someone luckily had extra and didn't even use the sleeping bags, as they didn't even fit around me!!! So when I got back to town I returned them planning to go to the santa maria store later that week and get normal ones. Then Kristy comes up and says it's been used we cant take them back, I said no they haven't been used I said they dont even fit how could I have used them?? She said theres dirt on them. Well yeah they sat in a tent that was in dirt they got a little dirt on the bag. She then accused me of using them as "rentals" and I said no I did not rent them and she said I should have brought them back sooner then. I was out of town camping! How could I have brought them back?!! I brought them as soon as I got back! She accused me of buying them with the intention of returning them which I was actually very excited to get such a great deal. But since they literally didn't fit around me they were useless. She humiliated me in front of the other employees and as I've lived here my whole life and my family and I have shopped there for many years, big 5 just lost our business. Maybe you should get a manager that doesn't judge, as I make enough money to have no problem buying 2 sleeping bags, but in will go to dicks to get them now. Kristy is one of the most rude people and has no business in customer service. I will be contacting corporate to let them know as well. read more

The manager charged me about $5 to return an item for a more expensive one. I'd bought the swimming goggles one day and took them back the next. Despite paying about $20, the manager only gave me about $15, saying that was the sale price. Evidently they will only credit the lowest possible sales price if you don't have a receipt. I'd paid with a credit card stating I'd paid $20. Anyway, my family and I shop there a few times a year and will be driving to San Luis Obispo to buy sporting goods from now on. I feel cheated. read more

Great service. Very helpful staff. Store is very clean and organized. Great sales and selection. The manager obviously cares about the store. I have always liked Big 5, but since moving to the central coast, I found this store to be the best. read more

I shop here regularly and have bought many things from small camping items and sports equipment all the way to my first gun. The staff are always friendly and ask if I need help finding anything. The last reviewer is crazy I have never had that happen. The manager must not have even heard the person... They usually always have a lot of great sales going on when they get new shipments, frequently there will be a TON of shoes on sale out front and some apparel as well. Great place to shop and close to home. read more

We found Gabby to be quite rude. We spent a considerable amount of money and when checking out she was very short. No eye contact, no smile, and "drop your stuff there" was her only statement. Gabby could benefit from more customer service training! read more

Wonderful gear and help. Truly professional and you can see it from the moment you enter to the moment you leave.

Employees in store super sweet and helpful. When I had to call in regarding a return, manager Brett was very professional. I called Brett back weeks later when I encountered an issue at a different Big5 location and not only did Brett exactly remember our previous conversation, but he was super knowledgeable about the company as a whole. He helped me get my issue resolved even though I was at a completely different location 3 hours away from him. Much appreciated!! read more

Rude and unhelpful staff. Manager didn't even acknowledge me when I asked a question.