Never stepped foot inside a Dick's Sporting Goods before, but was on the hunt for some new walking…read moreshoes. The store is beautiful and a pleasure to browse, and the selection for women's sneakers was quite large. I had a very specific look in mind and though I didn't find it, I would definitely shop here again. The staff were super nice and helped answer my questions. On the way out the girl at the register said "Hey! You're really pretty!" Best easy marketing move ever.

Don't come here ! Staff is very hostile at front and doesn't speak up. Asked for a DSG shoe drop I…read moresaw online and they made me feel like I was talking gibberish. I called before hand to confirm and made the trip, just to be told otherwise! They even denied talking to me on the phone when arriving. That's why this place is rated 2.5/5 stars. Don't expect much Now, let's wait for the excuse comment...

I felt compelled to leave this review because the insanely amazing customer service my daughter and…read moreI experienced at Pete Carlson's literally had us at hello. If you're wondering where to go for your tennis, golf or athletic gear needs, stop pondering. This is your place -- and here's why. With two hours to spare before my daughter's HS varsity tennis tryouts, I was frantically Googling where to get her a quality racket and actual legit tennis shoes. I remembered someone recommending Pete Carlson's, checked the website, saw they closed at 6pm, and we raced across town. We pull up and a man wearing a helmet, about to leave on his scooter, yells over that they actually closed at 5. It was 5:10. Any parent knows what came next: "Great, Mom! Now I have no racket or shoes for tryouts!" I pulled up the website to show him it said 6pm, fully expecting him to ride off into the sunset and tell us to come back tomorrow. Instead, he parked his scooter, took off his helmet, looked at my daughter and said, "We can't have you going to tryouts with no racket or shoes. Follow me -- let's get you what you came for." Enter Raul, the unicorn of customer service. He reopened the store for us and then proceeded to give us some of the most thorough, genuinely caring customer service I've experienced. He didn't rush us AT ALL. He took the time to help my daughter find the right racket and tennis shoes so she could walk into varsity tryouts feeling confident and prepared. And Raul apparently isn't the only one drinking the magical customer-service water over there. I had previously called with a tennis question and that employee was fantastic too. Clearly, great service is part of the culture here. What also impressed me was how much pride Raul takes in his job and how highly he spoke of the owner and the hard work that grew the business from a small area in front into the large store it is today. You could tell he genuinely cares about the business and its customers. There are plenty of big-box sporting goods stores, but this experience reminded me why supporting businesses like Pete Carlson's matters. If you want quality merchandise AND people who actually care about helping you find what you need, go to Pete Carlson's Golf & Tennis in Palm Desert -- and ask for Raul! Thank you, Raul, for setting the customer-service bar ridiculously high. We truly appreciated you going so far above and beyond!

It can be a bit overwhelming, though it's not huge by any means. It's kind of long hahaha iykyk,…read moreprices are pretty typical, but on good days, they have some great deals. They also have a ton of fitting rooms, which is always a plus. Honestly, I get tired just browsing because there's so much to choose from, but they do carry the latest and greatest golf and tennis gear. If you're in the area, definitely give them a visit, they've got a good selection and some solid deals. Worth stopping by! Great service BTW!

I usually purchase vuori online from REI or Vuori and today I shopped in store. I had a great…read moreexperience and a darling young woman helped me - she was knowledgeable and she had a great attitude. Props to your store for great service and happy sales team - really nice !

Our brother-in-law was visiting from Palm Beach and while shopping on El Paseo he picked up a pair…read moreof pants from Vuori for my husband. The pants did not fit nor did he like them, so I took them back to the store today with the original receipt and desperately looked for something to exchange them for. The line of fitness clothes in this store is drab, bland and rather sad. I settled on a pair of black shorts for $84 and looked at finding black socks, of which they only had size small in stock. Unable to find anything else I thought my husband would like, I was told at check out that it was store policy to not provide cash refunds, even with the receipt. I was only entitled to a store credit. The staff person said that because my brother in law did not specifically request a gift receipt, there was nothing she could do. Now we are stuck with a store credit that we will never use as the clothes here are just...bad. And my husband doesn't even like the replacement shorts so it was a complete waste of money for the original $138 pants. It is a ridiculous and unethical policy not to issue a refund when the product is returned unused with a receipt. Really shameful, Vuori.

The employees here are stellar as customer service is always top notch. It's a bit smaller than…read moresome of the other locations, but I never have trouble finding what I need and maybe a little extra. Really glad they're in the valley.

I used to love REI, but the co‑op has completely changed. Corporate has been in turmoil, and…read moreinstead of fixing the real issues, they've been firing long‑time full‑timers-- the people who actually knew the products inside and out. Those employees were the soul of REI. Now the store feels like any other big‑box chain. The running shoe selection is awful. They don't even stock current models--no Saucony Hurricane 26, no modern stability shoes, nothing for serious runners. And the staff can't help because they're just retail hires, not the old-school enthusiasts REI used to attract. And they have no control or influence over inventory. So the staff seems to only care about selling memberships as it's a 1-time spend. I don't see much value but for me, it doesn't really matter since it doesn't renew. It's sad to see how far the co‑op has fallen. I won't be buying anything and will be an eye sore if this store closes like other REI locations. Retail is dead but they make it even worse and give me every reason to buy online.

I had to return a pair of running shoes. however, I had them formsix weeks and had no receipt. the…read morestore manager helped me. he found my transation and we worked out an exchange. I could not ask for better support, and this from a discount store. i highly recommend this great price, huge stock and great support.

First time at this location, but they had what I needed for the Coachella weekend. The selection…read morewas pretty big and they had some deals. I feel the customer service was good too.

Dick's Sporting Goods didn't have the shoes I was looking for, so we went inside the mall and…read morewalked into Champs and they happen to have it, asked for my size, tried it on and sold! Easy transaction, service was quick and polite, no issues. I'm happy with my experience. 5 stars.

A very clean store filled with many shoe styles to choose from, as well as some very colorful…read moresweatshirts and tee shirts. The staff are well trained, and make you feel welcome as soon as you enter the store. Excellent customer service. And with the huge inventory of shoes you are almost guaranteed to walk away with a new pair or two.

Great service & some awesome shoes on sale - running, tennis & pickleball. They also have a great…read moreselection of tennis & pickleball rackets & balls. Sports apparel selection isn't a good but some great deals.

I recently saw a social media post announcing that Runner's Warehouse was opening in La Quinta so I…read moredecided to go and check it out. Upon arriving at the store, I was initially confused since the signage says Sports Warehouse. Upon walking to up the store entrance, I saw logos on the door signifying that the store contains sports equipment for tennis, running, pickleball, and other racket sports. When the store opened, I was warmly greeted by store employees and asked if I need assistance. While walking around the store, I was impressed by the layout of the store as well as the clearly labels sports areas of for tee is, running, and pickleball. The store has a good balance of clothing as well as sports accessories including footwear, rackets, and Stanley tumblers. After walking around and looking at items for running, tennis, and pickleball as viewing the prices for numerous items in the store, I decided to purchase a pair of socks. I would have purchased a running tank tops from the store but it appeared that they didn't carry shirts for plus size runners in the store. After selecting my running socks, for purchase, I asked the employee if they accept Apple Pay and was happy when she replied yes. The employee who rung up my purchase was friendly and efficient. While my shopping experience was pleasant, I suggests that the addition of plus size clothing for bigger runner would open the store up to an bigger customer base as well as maybe adding a clearance section in the store for budget conscious shoppers.

While walking the mall looking for shoes we walked into this store. Michael walked toward us with a…read morebig welcoming smile. He knew exactly what we were looking for and guided us to the proper area. He was very helpful and very knowledgable.

*Don't Do it* I…read moredon't like to trash business -- especially with what's going on in the world. But this place ain't going to make it to the Finish Line if this is how they conduct business. Terrible inventory and customer service with a sterile unwelcoming vibe. Two young girls planted behind the counter couldn't care less about selling shoes and fell flat on their chin before the Finish Line. (more on this later) Wifey was looking for a pair of OnClouds. Went to Dick's and they suggested going to Shoe Palace because they didn't have the color she wanted. We went to Shoe Palace. The place was jumping & thumping with lots of people, nice music, and outstanding customer service. We were approached by 2 separate team members asked "do you need help with anything" and "if you have any other questions just let me know." They had 10 pairs of OnClouds but not the color wifey was looking for. We were told to "try Dick's or Finish Line." We said "just came from Dick's", showed her my shopping bag and told her how Dick's sent us here. She suggested to "check out Finish Line on the floor down below." I said "I appreciate your assistance, willingness and recommendation." And we thanked her. Fast-Forward to the Finish Line: We wondered around as the only customers inside, looking for OnClouds. It didn't take too long because there's none and not much inventory here. It was so quiet you could hear a pin drop. But we could hear the two young gals behind the register in the back, babbling & laughing away, more interested in their personal conversation. As we walked towards them & approached to ask if they had any OnClouds, they kept talking to each other even though they had seen us walking towards them. Then as I was standing in front of them, I even had to say "excuse me" because it was apparent we were disturbing them lol. I'm totally 100% serious and being truthful. I shouldn't even be wasting my time writing this. But truth be told? I'm trying to help because I don't like to see places go out of business when one of main reasons is due to awful customer service from teenagers or young adults, who don't get it nor care about anything other than themselves. It was then I realized why Shoe Palace was jammed packed on a Friday night...and why Dick's is the #1 Sporting Goods store in the U.S...and realized why this Finish Line belongs in the End Zone. And what did one of them respond to us when asked if they have any OnCloulds?" With a disturbed look on her face for not being able to talk to her colleague/friend and answer our question..."look on that rack over there" while pointing towards it with her chin lol then continued their conversation. It's funny but it's not. And "that rack" was simply a discounted display with some scattered shoes & sizes -- no OnClouds. At least at Dick's (where we purchased some Nike Slides) they suggested we check their website and mentioned checking out Shoe Palace. At least at Shoe Palace we were told "we get new inventory every 2 weeks if you want to check back...and you can also see if Finish Line has them" with a smile. True Story: one summer while still in high school, I had a job at a very popular shopping mall in the Westside of Los Angeles, at a store called The Complete Athlete. One of my best friend's was my co-worker. We became good friends with our other 2 co-workers, and all 4 of us became very friendly with the GM and his assistant manager. We all loved our jobs. We were grateful and thankful for being able to be employed here and earn money for the summer, because there was a waiting list to work here. We had pride in ourselves & team. We also loved to talk to each other while working -- especially about sports and food. We were usually busy with customers and when we weren't, we were making sure the store was always tidy, neat and clean. But the moment a customer walked in, we stopped talking and whatever we were doing (unless tidying) and one of us would kindly approach & greet the customers, like a good team player does. And if you're still here reading? This, Yelpers & Yelpees, is what customer service and respect is all about. No wonder online shopping is hurting so many businesses. Who wants to waste time dealing with such poor attitudes. Forgive me for expressing myself at length. I love seeing all people succeed & flourish and always root for the underdogs. If you follow my reviews, you see & read that I love to sing praise...but also not shy to criticize when necessary. And this is one of the few times I'd give a ZER-0 rating instead of the 1-star default Yelp requires. Unfortunately, some people still don't get it and probably never will. And it's very sad because either store managers & owners are unaware of what's going on when they're not there...or they're the bigger problem too for neglecting their staff and completely oblivious. End of Rant Game Over Go Grab Some Bench at the Finish Line

It's usually pretty busy here but with the wait is worth it. There's some cool knowledgeable people…read morehere. Connor helped me pull the trigger on getting the x5 legion. He gave me some really good insight on what optics to go for, letting me know what he runs on his and personal experience with warranty claims. He didn't rush me, answering all my questions honestly and objectively. Mark helped me with the purchase of the optic and let me put my options on their plastic show gun, as well as up against the model I was planning to put it on. It really allowed me to finalize my decision. He also gave me his personal perspective and preferences, letting me to see things from different angles. I was lucky enough to get the advertised clearance price on their last available optic too. It came with the original box and all accompanying accessories. Thanks a lot guys!! It's nice to go there to learn a few tricks and just talk shop for a bit.

Called yesterday to see if they had what I wanted and said I will be coming in the next day. Just…read moreto drive 2 hours and see that it's closed for the day. Sick Thanks Josh for not informing me that you will be closed when I called the day prior.

After spending thousands of dollars at PGA Superstore over the years and consistently having…read morepositive experiences, I was shocked by the way I was treated during my visit today. I was testing out a putter on the practice green and simply moving golf balls out of the holes and toward the side of the putting surface when an employee abruptly approached me in a rude and demeaning manner, accusing me of "kicking his balls," which was completely untrue. The way he spoke to me was unnecessary, insulting, condescending, and unprofessional from the very beginning. When I asked for his name, he replied "Jim, the assistant manager" with a cocky attitude before walking away. About 10 minutes later, after apparently getting off his shift and changing clothes, Jim approached me again and sarcastically asked if I needed help with the putter. Considering the disrespectful way he had already spoken to me, I found it strange and antagonistic that he came back over at all. I told him I didn't understand why he was even speaking to me after treating me the way he did. The entire interaction left me feeling disrespected and uncomfortable, especially coming from someone in a management position. I will be contacting corporate because customers should never be treated in such a hostile and condescending manner.

We had to replace the grip on one of the putter which we were going to do at another big chain…read morestore. It just didn't seem legit the way they were explaining the whole process of things. Very odd in a sense which didn't feel right. Then we found this place driving by. It's a massive store. Plenty of parking out front. Front the outside it just looks like your usual store but once inside, it's like a mega golf store. Theres literally everything and anything you needed. Right at the front was where the replacement section was. The gentleman's working were very sweet in explaining everything and helping us out with picking what we need. One was doing all the replacements while the other one was helping us out. From there, it just takes a couple minutes. It was fine which gave us time to walk around and check the store out. We literally only did half of the store as it was massive. There's sections along the sides where you can practice your swings electronically. A putting green right in the middle to practice. Besides all the clubs and accessories, half of the store had a big apparel department with loads to choose from. There was so many clubs to choose from as well as whatever you may or may not need. If you're a golfer, this is like Willy Wonka factory but golf. Worth checking out.