Dianna is an excellent travel agent. She is diligent in asking a lot of questions in order to…read moreunderstand exactly what is in your bucket list. She then creates a perfect itinerary! We have not travelled until recently and were a bit anxious. Her added tips on airport hotels and parking made everything so so easy. By the time she worked her magic all we had to do was pack our bags and go! We will continue consulting with Vacations Abound for many adventures to come!

I used Dianna at Vacations Abound to plan family vacation and everything was perfect. Her…read moreattention to detail is amazing. Highly recommend!!!!

Kate Germond was a great agent when it came to planning our big trip. This was a special "once in a…read morelifetime" trip to celebrate 50 years of marriage and my wifes 70th birthday. The trip was an adventure back to my roots and we will never forget all that we did. And we did a lot! The 14 days were amazing. She took care of the add ons and transport without a problem. Thank you Kate for connecting us with Gate 1 and we will always turn to youfor guidance with future trips. Thank You Kate!

I used Custom Travel for over a decade in past. The agent's name was Chet then. She helped me with…read moreairfare, vacations and cruises. I decided recently to book airfare to Saint Maarten We already had our accommodations. They came back with that they only book airfare for vacation packages

We had a great experience on the boat this past weekend! Our captain was friendly and informative,…read moreand we never felt rushed. We had fun stopping on the Outer Island and seeing the public land there, and learning about the history and homes of the islands. Would recommend for any late afternoon / sunset window!

We were blessed with beautiful weather for the last day of summer and I had to finish my bucket…read morelist with a boat ride. Affordable prices, easy to access, good directions. We were told to try to be there at least 20 minutes early and we were! About 10 people in front of us. I do have motion sickness but I also had some special patches and we were able to get some seats on the top deck. Captain was nice, narration tour proved to be interesting and informative. Not so nice were the people that arrived late and suggested for me to move so " the husband " can seat in the front. Not comfortable and not okay so I denied. It was very annoying to have other people that also arrived late and proceeded to squeeze me and my daughter out of our seats because they really wanted I guess to stay with their friends. More of a party boat than a relaxing atmosphere. Not my cup of tea for that day.

Jared was extremely communicative from our very first conversation. He took the time to listen to…read moreexactly what I needed for my family's transportation to and from the airport, offered his recommendations, and gave me different vehicle options based on our needs. He even sent me photos of the vehicles ahead of time, which I really appreciated. For our trip to the airport, we chose the Chevy Suburban, and for our return home, we used the van. Both vehicles were excellent, spotlessly clean, very comfortable, spacious, and clearly well maintained. From the moment Jared arrived, he was incredibly friendly and professional. Before we even left the house, he made sure everyone was comfortable and even asked if we had double-checked that we hadn't forgotten anything for our trip. That small detail really showed how much he cares about the people he transports. Another thing I really liked was the reservation email. Everything was clearly explained, and I also noticed that additional food/snack service can be arranged upon request. Both the Suburban and the van already had bottled water, candy, charging cables for different types of phones, and excellent air conditioning, everything you could need to make the ride more comfortable. What impressed me the most was Jared's attention to our flights. He monitored both our departure and return flights for any delays. On our way back, our flight was delayed, and I was a little concerned about how that would affect our pickup. As soon as we landed, I already had a message from Jared letting me know that he was aware of the delay and was already there waiting for us. That level of service gave me so much peace of mind. I highly recommend Jared and his transportation service. I was so happy with the experience that I have already booked him for my next two trips. This is truly a high-standard, professional service, and the cost is absolutely fair for the level of comfort, attention, reliability, and service provided. Thank you, Jared, for such a great experience and, most importantly, for providing my family with comfort, safety, and peace of mind throughout our transportation. We truly appreciate it!

Have had the pleasure of riding with Jared for many trips back and forth to New York and…read moreConnecticut airports. He is prompt, professional and a good communicator. Once you make your reservation he keeps you informed via text or email prior to your travel dates and on the day of travel. He provides water, mints and can pickup snacks if needed. Once you are picked up you can sit back and relax and chill until you land! We recently traveled with six people to the cruise terminal in NYC. Jared arranged for a Sprinter van so we were all comfortable with lots of room for luggage and to spread out. Although we didn't take advantage of this, he offers beverage and food service. And his prices are very reasonable. I cannot recommend Jared enough. You will not be disappointed. I know we will be using him again soon.

I asked one of the agents at Adler Travel to help me book a trip to Madrid and Paris so that my…read moredaughter, an art student, could see the great museums. The agent did competently book flights and hotels, and I'm choosing to see that as a "glass half-full". But she needed a couple of reminders and she took a couple weeks longer than she said she would. And really, in a world where we all have TripAdvisor, I'm not sure that saved me more than 4 or 5 hours versus doing it on my own. Where I really could have used help, there was none. I was very clear about the purpose of the trip and the museums we intended to visit. Those museums are currently deluged with tourists and all now require booking time slots weeks in advance. If we had shown up without pre-booked tickets, we would have been turned away, negating the entire purpose of the trip and wasting thousands of dollars. This kind of information - learned from personal trips to the destination or previous bookings - is the real added value a travel agent should provide. Our agent provided none. Luckily for us, I learned about the need for pre-booking from Rick Steves' books before it was too late to get in. It was too late to get the time-slots we wanted, however. Some of the slots were decidedly inconvenient. A few weeks' earlier start would have been extremely helpful - a heads-up from the agent would have made a huge difference. Our agent was simply MIA after the initial bookings. She did finally respond to an email requesting help booking flights from Madrid to Paris - after I'd already booked them myself - with apologies about missing my email in her very full inbox. I had to do all of the research and booking for the museums myself, something that took many hours. Every agency has multiple agents with different levels of experience and enthusiasm for the job. Adler has a good enough local reputation that I'm sure some of the other agents are more helpful. But my experience with my agent was not great. I credit Rick Steves for a successful trip, not my agent. If I hadn't checked those books, it would have been a complete fiasco.

My husband and I were referred to John at Adler Travel by a friend when planning our honeymoon…read more Neither of us have traveled very much, and honestly the thought of sorting through thousands of different options, and then planning flights in the midst of wedding planning did not seem apealing. Luckily, John made everything beyond easy! We went in for a meeting with a few key ideas: all inclusive, on the beach, adults only. After a few more questions John quickly came up with several options. He made the process even easier by reserving everything for us, and telling us what to expect at each step of our travels. We had the BEST TIME in Mexico at El Dorado Maroma! Completely stress free vacation, exactly like we wanted :) We can not wait to go back and plan our next vacation through Adler Travel!

We took this Chester-Hadlyme Ferry this summer, as it's a direct shortcut to Gillette Castle in…read moreChester, Connecticut. This ferry is a "cash only" and the ferry operates seasonal from April through November. The staff was very friendly and professional. The ferry crosses the Connecticut River, and gives you excellent views of the castle. Excellent service and we highly recommend the adventure!

We decided to use the ferry on our way home after visiting nearby Gillette Castle State Park. The…read moreshort ride across the Connecticut River to Chester was enjoyable and a relative bargain at $6 per vehicle including all passengers. For a better view that includes the castle, I suggest taking the ferry in the opposite direction (e.g. Chester to Hadlyme).

Liz was amazing with my annoying questions about our Royal Caribbean cruise on Utopia. We had…read moreseveral bumps along the way with our schedule, but she patiently called and asked RC about possible modifications. She fought for on board credit, and overall was just super helpful. Don't hesitate to use Liz for your next adventure.

We arrived in New Haven 9:30 in the morning at Tweed airport…read more There is where we had the pleasure of meeting Silva. There was no Uber available and no hotel shuttle. There Silva was asking if we needed a ride. I sized her up quickly in my mind and ask a few questions and off we went to Hotel Marcel. Car was nice and clean. Her driving was safe and we felt comfortable. She gave us a card and I texted to set up appointment for pickup to go back to the airport. She confirmed my appointment and texted when on the way. Payment was no problem. I highly recommend Silva's service.