I had booked a cruise in March 2025 on Pearl Seas Cruises for my wife and me for a ten-day cruise…read morein October 2026. My wife passed away in February 2026 and I called to discuss the options for handling this situation the following month. I understand that there is a single traveler supplement, as prices quoted are for double occupancy. Based on the quoted price for keeping our booked room for myself, as well as the price for an alternate room that was less desirable (and still significantly more expensive than the per-person cost of the room we had originally booked), I decided to cancel our booking. We were aware that Pearl Seas Cruises charges a $250 per person "Cancellation Administrative Charge" when we booked our trip. Given that I was cancelling the cruise due to the death of my wife, I strongly feel that a waiver of that fee should have been provided in this circumstance. The effort involved for the Company in cancelling our reservation is minimal, and the trip was not cancelled on a whim. The Pearl Seas Cruises representatives I spoke with demonstrated no empathy for what I was going through, merely reiterating that it is "Company policy". I know all Company have policies, but I also know that exceptions can be granted to policies in appropriate situations. My situation should have qualified for such a waiver, and lack of consideration by the Pearl Seas Cruises representatives was appalling. I contrast that with my dealings with the representatives of other travel providers with which I dealt, who were much more understanding and went out of their way to accommodate the situation in a fair and equitable manner. Needless to say, I will never be booking a trip with their Company again, and recommend that other travelers take their business elsewhere.

My husband and I did the Great Lakes Cruise from September to October 2024. The staff was…read morefantastic! When we filled out the information packet we received, about four weeks before the cruise, I printed in clear capital letters that my husband is a diabetic. My travel agent called Pearl of the Sea and also told them he is diabetic. So, twice that information was clearly stated. When we went to the dining room I again stated to the that my husband is diabetic. The Food and Beverage Director officer said to tell the server, which I did. But Really, the server's job is to serve us, NOT to prepare food. What my husband received was absolutely not diabetic friendly at all. Like many diabetics, he doesn't pay much attention to whether the food is safe for him, which this was not. The ship was dated but everything was very clean. The excursions were from awesome to terrible. Please save your money; this is NOT a FIVE STAR cruise! We were so looking forward to it, but the issues made it far from the pleasantest vacation we've had. I contacted the powers that be about our experience, and have never heard a word from them. That is not professional because of that, I would never trust them again.

We received an email from corporate as well as confirmation onboard that there will be shuttle…read more services provided for our return to Tacoma. We truly appreciate corporate stepping up for us an handling these unexpected turns of events. Now we can go back to enjoying our vacation. Thank You American Cruise

Put me on the band wagon with everyone else that left a 1 star…read more Food was uncooked most meals, Needs upgrades, My mattress was 100 years old, they came in and flip it, still the same. one thing that really brother me after paying 11,000. the staff was so unhappy not friendly. We complained to the caption how the ship was full of spider webs and floor needed mopping. he took care of it the next day. would I use this company again NO.

If I could give them more than 5 stars I would. Haz was a wonderful driver this weekend, and he…read moredrove my elderly parents in two separate 90 minute sessions. The car was classy and very comfortable, and Haz did everything to make them feel relaxed and at ease. His driving was focused and safe, he arrived early and knew where he was going and he packed all the bags into the car himself for us. He was also very personable and easy to talk to. I couldn't have hoped for a better experience. Will use again and refer without hesitation.

The best car service I have ever used; I highly recommend this service. The drivers are neat,…read moreprofessional, and on time. The cars are clean and comfortable. The reservation process is easy. This car service is worth the little extra money it costs to upgrade from Uber or Lyft to arrive on time and be delivered to your exact location. My airport pickup and drop-off were seamless; my driver handled the car and the traffic directions with ease, and they were polite and professional from beginning to end.

Don't be fooled. You can do better yourself. Suzie is a little bit out touch. Though I don't…read moreblame her entirely for our troubles, I think she definitely should have warned us about what could happen when planning a trip the way she does. Suzie bought all of our plane tickets separately in an effort to save money. Thus, when we landed in London two hours late because of inclement weather, we missed our flight on British Airways, and they had absolutely no obligation to put us on another plane. We spent hours and hours in the airport, and finally had to pay out of pocket for a hotel room and new plane tickets for all three of us (we're talking about $2,000 in extra expenses here!). Needless to say, we were very, very upset. Suzie did not tell us that this might happen, and we would NEVER have planned our trip this way if she had. We will never, ever plan a trip through Leisure Markets again. From now on, we will fly directly into London from NYC every time (on Kuwait Airways, which is far superior to British Airways), and then just take the train everywhere else. Bottom line: Plan your own trip! Unless you are a total noob you can do a better job than Suzie.

I called and a rude lady answered the phone saying "who is this?" I said my name and mentioned that…read moreit's my first time using a travel agent and asked if she could explain how it works. She said that the agent will be in tomorrow from 11am to 1 and to call back. I said ok but before I do that can you please explain how it works in general. She said "ugh I can't talk right now." Not welcoming, or helpful. She could have been polite and asked to put me on hold or something but yea safe to say I'm not calling back.

Yurek Majcherczyk from Classic Travel is an expert in his field who plans group trips from Poland…read moreto Peru and around the World. I have booked 4 private tours with this company and found their services to be excellent. Margaret Majcherczyk arranged my trips to Spain, Morocco, Egypt and most recently a safari to East Africa. Classic Travel offers great services to their clients and they never disappoint.