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Universal Travels

5.0 (1 review)

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18 years ago

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AAA - Milford - AAA Southern New England - Milford Branch

AAA - Milford

3.7(16 reviews)
6.6 mi

I hate having to to this but I'm running out of options. My…read morename is Laura Fondeur I have spent the entire month requesting for AAA to terminate all of my P&C AAA and CSAA appointments in the states DE, WV, SD, CT, and PA. I was told to email agentservices@csaa.com and I have been. Several times a day every day. I needed these appointments terminated so that I could start a new job. The job was suppose to start on the 20th and had to be pushed back to the 3rd because of AAA. I was a broker and every other company that I've sold for (20+ companies) terminated my appointments except for AAA. I received an email saying this was done in back in 2022 but it's not true. I'm still showing appointed in the NIPR. I even provided screenshots as proof. This is hindering my opportunity to move forward with a new job prospect. CSAA is the only company that has not completed this request of a list of about 20 different companies in different states that I was appointed in when I was a broker. AAA is now causing problems for me. I haven't worked for AAA since 2022 there's no reason why I should still be appointed in these states with AAA. This lack of action is keeping a single mom from employment. I've made over 15+ attempts at getting this done and all I get is lies, run around, or ignored. Next step is uploading these emails requests and replies to the media either social or local news where it clearly shows how many attempts it takes for AAA insurance to complete a task. If that's how you treat your former agents I don't want to know how you treat your customers.

We went there for help mapping out some short cuts on an upcoming trip…read more The service was beyond exceptional, friendly staff and they really care to make a difference and provide help. Really happy with ny experience there.

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AAA - Milford
AAA - Milford

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Adler Travel

Adler Travel

4.0(3 reviews)
4.2 mi

I asked one of the agents at Adler Travel to help me book a trip to Madrid and Paris so that my…read moredaughter, an art student, could see the great museums. The agent did competently book flights and hotels, and I'm choosing to see that as a "glass half-full". But she needed a couple of reminders and she took a couple weeks longer than she said she would. And really, in a world where we all have TripAdvisor, I'm not sure that saved me more than 4 or 5 hours versus doing it on my own. Where I really could have used help, there was none. I was very clear about the purpose of the trip and the museums we intended to visit. Those museums are currently deluged with tourists and all now require booking time slots weeks in advance. If we had shown up without pre-booked tickets, we would have been turned away, negating the entire purpose of the trip and wasting thousands of dollars. This kind of information - learned from personal trips to the destination or previous bookings - is the real added value a travel agent should provide. Our agent provided none. Luckily for us, I learned about the need for pre-booking from Rick Steves' books before it was too late to get in. It was too late to get the time-slots we wanted, however. Some of the slots were decidedly inconvenient. A few weeks' earlier start would have been extremely helpful - a heads-up from the agent would have made a huge difference. Our agent was simply MIA after the initial bookings. She did finally respond to an email requesting help booking flights from Madrid to Paris - after I'd already booked them myself - with apologies about missing my email in her very full inbox. I had to do all of the research and booking for the museums myself, something that took many hours. Every agency has multiple agents with different levels of experience and enthusiasm for the job. Adler has a good enough local reputation that I'm sure some of the other agents are more helpful. But my experience with my agent was not great. I credit Rick Steves for a successful trip, not my agent. If I hadn't checked those books, it would have been a complete fiasco.

My husband and I were referred to John at Adler Travel by a friend when planning our honeymoon…read more Neither of us have traveled very much, and honestly the thought of sorting through thousands of different options, and then planning flights in the midst of wedding planning did not seem apealing. Luckily, John made everything beyond easy! We went in for a meeting with a few key ideas: all inclusive, on the beach, adults only. After a few more questions John quickly came up with several options. He made the process even easier by reserving everything for us, and telling us what to expect at each step of our travels. We had the BEST TIME in Mexico at El Dorado Maroma! Completely stress free vacation, exactly like we wanted :) We can not wait to go back and plan our next vacation through Adler Travel!

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Adler Travel
Adler Travel - John Weinstein, President of Adler Travel, in the guy in the back....climbing the mud volcano in Colombia

John Weinstein, President of Adler Travel, in the guy in the back....climbing the mud volcano in Colombia

Adler Travel - Dan Donahue "Bookem Dano!"

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Dan Donahue "Bookem Dano!"

Mt Carmel Travel Center - M

Mt Carmel Travel Center

4.3(4 reviews)
2.8 mi

Mt Carmel Travel Center is top notch! There are just so many wonderful things to highlight about…read morethis company. I was given their number by a close friend who has booked many vacations through them. Last year I decided to send them and email and I received one back from Mary who would be our travel agent. There is not enough room on this page to describe how lovely, professional, and efficient that Mary is. She took all my worries and concerns away when it came to traveling. Last August my husband and I booked our wedding/honeymoon through her and every single step of the way Mary was there with the answers and the solutions. I can honest say that all I had to do was describe the type of vacation we wanted and price range and Mary did all the leg work. We barely had to lift a finger and we received the most spectacular vacation. I had quite the list of things I wanted out of my vacation and Mary made sure we got every single one. I never had to wait days or even hours for her to get back to me. Mary made sure that she communicated all the details of the trip verbally and always sent a follow up email so we could reference back to them. This was extremely helpful considering my husband is away often and I'm usually running around like crazy trying to get everything planned and together. Mary made everything so easy. We had an incredible wedding and honeymoon filled with so many memories. It was such a success that we just booked again with her to go away for our anniversary! I can not wait and once again Mary made it a pain free process. I don't know how she does it!! If you want someone who cares about your vacation , will get you the best pricing possible and is stellar at their job....you NEED to call Mt Carmel Travel and book with Mary. Thank you for all the hard work and all the fantastic memories we will get to have through these vacations, we are forever grateful.

I worked with Mt Carmel Travel to plan a recent business trip. Working only through emails as I was…read moreout of the office during much of the planning process, Joan was able to help narrow down the best flights for me both timing and price-wise. She made the entire hunt a non-event for me and promptly forwarded all of my travel information seamlessly.

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Mt Carmel Travel Center - Walk to the swim up bar

Walk to the swim up bar

Mt Carmel Travel Center
Mt Carmel Travel Center - Gorgeous outdoor patio at one of the restaurants

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Gorgeous outdoor patio at one of the restaurants

Universal Travels - travelservices - Updated May 2026

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