After having what I would call a training issue and collection of payment for a service that could…read morenot be provided I was transfer to this office call center to help unring' what was done. I was EXTREMELY pleased with Damaris, who provided exceptional customer service and followed up weekly until my refunds (two) were credited back to my credit card vs a AAA credit. She was sympatric and understanding of the issue and apologized many times on behalf of AAA's mis information. If I have any issues again, I hope my next agent is a friendly, polite and knowledgeable!

I used AAA for travel related projects and have always been very happy with their service ! Last…read moretime saw Michelle and she's very knowledgeable and helpful!

Dianna is an excellent travel agent. She is diligent in asking a lot of questions in order to…read moreunderstand exactly what is in your bucket list. She then creates a perfect itinerary! We have not travelled until recently and were a bit anxious. Her added tips on airport hotels and parking made everything so so easy. By the time she worked her magic all we had to do was pack our bags and go! We will continue consulting with Vacations Abound for many adventures to come!

I used Dianna at Vacations Abound to plan family vacation and everything was perfect. Her…read moreattention to detail is amazing. Highly recommend!!!!

We have taken 3 two-week vacations the past four years with FTC - twice to visit national parks…read moreacross the Western United States and the other time to Italy.  I unfortunately am a procrastinator - so. I have usually gone to Alex close to the time we desired to leave for vacation. In all these cases -- despite the late timing -- Alex has done an amazing job of quickly pulling together thoroughly enjoyable vacations.  Almost immediately, Alex assembles a set of hotel choices and a schedule to take us to the places we want to visit - helping us make educated choices as to where we want to go. Once the schedule is in place, he worked closely with us to point out and then help book the best ways to get the most out of our schedule. Alex makes what appears complicated and initially overwhelming so simple and easy to navigate.I could not be more enthusiastic about Alex and the FTC crew.

Oleg and his team assisted our family with our first vacation to Europe this past Summer. Four…read morecountries in three weeks was a challenge, but he helped us coordinate everything and offered great suggestions. We will be forever thankful and will definitely be using them again!

These two ladies there, Haley and Elaine, could not have been nicer or nor helpful. I could not…read morehave planned our trip to London without their help. They are the best!

Extremely pleased with Sanditz Travel. Agent was able to secure multiple rooms at Beaches Turks…read moreand Caicos when AAA couldn't. Then Hurricane hit and they were closed for 3 months. We were forwarded a letter from Beaches stating they would reopen a week before we were to arrive. Agent was also going on vacation at the same time. She confirmed we would be able to contact her, which we did via email and she replied in a very timely manner. All the flights were perfect for my party of 9 from all over the country, too! Thrilled with the service and commitment from Sanditz Travel Management!

My husband and I have used Fara for over 15 years. She is always our go to person and wouldn't…read moretrust anyone else with our travels. She quickly responds to phone calls, texts and emails. She has sent us on many vacations over the years and has alway been spot on with knowing what we would like and always gets us the best deal. I highly recommend Travel by Fara she is a top notch travel agent!

How do I even put into words exactly how I feel?!?! With…read moreHarvey still on everyone's mind and Irma making her way in, we were at a loss on what to do. My sister has a new freshman down at Nova University in Ft. Lauderdale. The school announced this afternoon that they were closing. Students are leaving the campus due to Cat 5 status. We as a family hit the computers in search of tickets for him to fly home before the storm. We looked from Ft. Lauderdale, Miami and Orlando to JFK, Bradley, Newark and Logan. All we saw was $1035-$2395!!! Crazy! I have been using Fara at Travel by Fara for 5 years for my personal vacations planning. Desperate, I took a shot in the dark and at 835pm tonight, I messaged her over Facebook. Immediately. Immediately!!!! I got a response, requesting I call the office right away. My sister called and provided all info. Within 30 minutes, we got a ticket home for my nephew. She literally went "all in" to help my sister, understanding what she was going through as a mother. Fara has been and still is professional, diligent, knowledgeable and caring for all of her clients. Thank you Travel by Fara for always being there and at the top of your game!!!

We have used Gallagher Travel a number of times and they have been great. Look no further this is…read morethe place to go for hands on personal service.

My wife and I recently used Gallagher Travel to help us plan our honeymoon. We wanted to use a…read morelocal travel agent as we do not get to travel much and wanted to work with an expert to make sure that no details were missed. Judy Gallagher was just the expert we needed! Judy was able to give us recommendations based on the type of vacation we were looking for and also stay within our budget. She took care of EVERYTHING, and even added her own suggestions to make our trip extra special. As it turns out, our Punta Cana resort had not disclosed when booking the trip that there was construction happening outside of our room. I had requested a room change from our hotel concierge, but was told that no other rooms were available. The next morning I called Judy and explained the situation. She answered the phone immediately and by that same afternoon we had our upgraded room -- one of the best in the resort! This was EXACTLY why we trusted our special trip to Gallagher Travel Shoppe and I am happy to give Gallagher a very strong recommendation!! Thank you Judy!

About 8 years ago, I wanted to take a cruise. I had never been on one and had no clue where to…read morestart so I headed to the nearest travel agency right around the corner. Little did I know that I had stumbled upon one of the best travel agencies I have ever used. Seriously. My first cruise was fabulous thanks to Linda. It was so great, I took an impromptu (we are talking I woke up and said "hey I wanna cruise right now) last minute decision. Not only did she book me on a wonderful 5 day getaway to Bermuda, but the upgrades and requests and travel time was brilliantly done. I literally just lacked my bags and went. I used her to book a vacation to Riviera Maya in Mexico. The absolute most beautiful vacation I have been on. Everything is seemless when I deal directly with Linda. I tell her what I want, where I want to go, how long and how much. She takes care of the rest. The only thing I have to worry about is getting to the airport to catch a flight. I have heard horror stories from some people about travel agencies and I am shocked. I didn't realize how lucky I was until I had heard about vacation nightmares that could have easily been prevented. I always recommend Linda. I have sent multiple people to her and they are also amazed. She is professional, friendly, knowledgeable and has first class taste. Wouldn't ever go anywhere else! As a side, she has been working tirelessly on an upcoming vacation my boyfriend and I want to take. We provided a list of 4 places we wanted to go and she has emailed me multiple choices for each location. I receive emails at 8am and emails at 9 at night. She doesn't slow down, always thinking and always trying to make her clients happy. Truly a gem of a business!

Love this travel agency. Linda is amazing. She takes all the worry out of planning, always finds…read morethe best deals, and makes you feel as if you are her highest priority. We asked her to look at different cruises and unfortunately were not able to go with our originally booked plan. She took care of changing the cruise. She planned our family vacation also and was able to get us a great block of rooms. Linda always goes that extra mile and adds great little touches to our stays. We've used her to help plan 4 vacations and will continue to do so.

I am writing this review as an experienced traveler. I have lived in 7 different countries,…read moretraveled to over 30 and am on my fifth passport. I begin with this because in all my traveling I have never used a travel agent or saw the benefit. I met Michele a few years ago and instantly liked her. She is one of those people with amazing energy. So when it was time to book my honeymoon, even though I knew where I wanted to go and stay, I decided to ask Michele to handle the booking and all the details for me. This was at least one thing I didn't have to think or worry about. As it turned out, it was the best decision that I have made in a very long time. The month before the wedding was my busiest of my working career. Added to that, the last minute details of the wedding and the wedding itself. My life was crazy insane but I knew that I would be able to relax on my honeymoon which was scheduled 2 days after my wedding. Here's where it gets good... The day after the wedding it was time to check in to our flights. I got my passport out to put in the details and the expiration date. I kept looking at it and it wasn't making sense to me...then reality hit.. My passport had expired the day before. I couldn't believe it.. How did this happen to me? I know better.. I'm experienced.. I always check, double check and triple check.. But this time, I hadn't because I was more concerned with getting my finance his first passport. I never thought to look at mine. My dream honeymoon was lost... along with all the money I spent to book it. After my screaming, crying and subsequent panic attack.. I started to think. I thought.. ok.. I have a travel agent.. I have heard Michele tell stories about people who this has happened to... So I texted her and said, "Hi Michele... It's amateur hour at my house at the moment... you will never believe this, but my passport has expired and I am melting down"... She instantly texted me back and told me to calm down and that she was on it. About an hour later, she got back to me and said this is the plan... "I have contacted the hotels and the transfer companies. We are all set. They have agreed to push your check in date back a day and we will be able to change the flights. Tomorrow, get up at the crack of dawn and go to the emergency passport office and get a new passport. Long story short.. I did this, got my passport and left the next day. Through this whole sage, Michele was kind and patient and constantly reassured me that everything would be fine even though I thought all was lost. If it wasn't for her, her experience and guidance, I do believe all would have been lost. It was so incredible to know that I had someone to turn to. I also truly believe that the hotels would not have been so agreeable with me directly. But because she is an agent, they want to make sure that they are helpful when they can be. This whole experience has shown me the "TRUE VALUE" of a travel agent. I was able to go on my dream honeymoon that didn't disappoint. Unbeknownst to me, Michele, had one more surprise. When we checked into our room at JADE MOUNTAIN, ST. LUCIA~ which I had been waiting to see for 10 years, we were given an upgrade.. but not any upgrade...They gave us the best room in the entire hotel..(ps.. I have never been giving an upgrade) ....and Never did I think in a million years, I ever would be staying in this room.. I laughed and cried, at the same time. My dream literally came true. It wasn't until I got back and found out that Michele on one of her many travels, had met the owner of this hotel, spoke to her about us and asked her in her sweet Michele way, if there was anything they could do for us, it would be greatly appreciated. Well.. they came through and in the most amazing way. I want to thank Michele for making this all possible. I get emotional thinking about it. She gave me the experience of a lifetime and gave me my dream honeymoon. If it wasn't for her, I don't think my honeymoon even would have happened. Thank you from the bottom of my heart. I am now a total convert. She will be handling all my travel in the future. Michele.. I hope you're ready! :-)

I cannot help but to laud Michele at http://www.heretothemoontravel.com/…read more Our longtime travel agent was pulling back towards retiring and was no longer able to help us. We connected to Michele at Here To The Moon, as she was one of the highest rated and best reviewed of travel agents from a web search. Michele immediately put us at ease and took charge, pricing and arranging a transatlantic and Mediterranean cruise, and coming in with a lower price (by nearly $900 p/p) through discounts that we were unaware were available to us. Michele answered all of our inquiries in a timely and complete manner. We definitely feel confident in using and recommending her, and are grateful for her knowledge and expertise.