Been coming here since the 1980's this bike shop is great for, flat tires full build ups, downtown Sj, a short ride from Caltrain if your coming from Sf read more

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Do not come here. Waited almost an hour for an inner tube and patch kit while while there were roughly 6 workers not doing anything but talking and hanging out. Could have been in an out of here in 10 minutes. 2 workers were helping two different customers and during this time I overheard them trying to overcharge for service and offering services with unrealistic claims that the part they are mainting will break. If you are unknowledgeable about bikes they will capitalize on this and overcharge you. Be wary about coming here. Only convience is that it is the only bike shop in a small vicinity. I have worked at bike shops, and have been going to bike shops for 15 years and this bike shop is not for the biking culture and will overcharge you for services that are unnecessary. read more

This little twenty-five-year-old bike store is so friendly helpful and informative I was truly impressed. They have a huge selection of different bikes perform regular maintenance and have great prices on their product on a daily basis. They're conveniently located right off the freeway with plenty of parking. Is there a tune up for a regular road bike is $50 and it virtually includes all the necessary items compared to many of the other shops start at $75 and go up from there. read more

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Found this business on Yelp and came in same day. Was immediately greeted by Charles Jr. He spoke authentically about his bike options and let us test drive a few to make sure we were satisfied with our bikes. ( We weren't expecting to pull the trigger same day but we did because of Charles Jr.) Good prices, but ultimately an exceptional staff. This is a truly family owned and operated staff. 40 years in the business, you can't beat that. read more

BE and the people here are the best! Quick, knowledgeable, attentive, and friendly. Affordable fair pricing. Super lucky to have them in DTSJ. Stop by and support this local shop! You'll be in good hands. read more

Love this place. Very reasonable price and honest staff. My dad's bicycle was slightly rammed by a car and both front and rear wheel got distorted. We brought the bike and let the staff take a look. The staff suggested that we could better off just buying a new bike since replacing two wheels is going to cost more than a new bike (a typical walmart bike). My dad really wanted the bike since he has been used to everything on the current bike. And the staff noticed that the rear wheel was not that bad. So he suggested we do only front wheel replacement with the tune up service which will fix the rear wheel and also tune all the existing parts like brakes etc. This saved my dad about $100 and the end result is perfect. My dad loved the fixed bike and appraised that it is even better than new. Now he would like to do the tune up regularly to keep the bike in shape and safety checked. read more

I went here 3pm on March 2 2021 I only needed a few items done to the bike. Seat post, a new seat and a clamp for the post Also 2 new tire tubes. Upon checking it in I was told an hour and a half so I decided to walk around downtown. When returning to the shop to pick my bike and this is at 4:30 pm I see clear as day they haven't even started. I went to the front door to ask and was told it was next. So I decided to give them one last shot. I decided to wait at the store this time but while I was waiting another customer came in with a flat tire and that customers bike went on the rack before mine. Mind you my bike is right next the the rack for the bike. I am pretty sure that there work is good but very unorganized shop. Only do business here if you can leave your bike til the next day. Wasted 2 hours of my day and nothing was done to the bike. read more

Great little local bike shop. They were really helpful in discussing my wife's needs and wants; alas, they were entirely out of stock for what my wife desired. You should still go there, though! read more

Super friendly crew working here. I've had brake bleeds, adjustments, and wheel builds there. Rich is my guy and has great knowledge, friendly attitude and gets work done. I trash my wheels, and so far all his wheel builds have held up incredibly. This is my go to store. Please support your local bike shop! read more

Best bicycle shop. Worth the money. They don't overcharge unlike other shops. Love it

Don't expect a large showroom of new bikes. Don't expect to find racks of bike clothing. And if you're looking to rent, don't expect a bunch of available rental bikes to choose from. What you will find here is a simple shop with knowledgeable staff and excellent customer service. They provide quality tune-ups and repairs at decent prices. I've checked around at other bike stores, and B.E. had the lowest tune-up prices...of course catering to the starving college student. I've taken my old mountain bike in for a major job, and it was just like new when I came back to pick it up. I'm sure I'll be back for their services, and maybe a tube or tire. Also, glad to see they sell Raleigh bikes! read more

went in to get my wheel trued and the result was great. Wheel doesn't feel wobbly when riding anymore and it was at a fair price

I felt like I stepped back into time when I came to Bicycle Express. Easy going atmosphere - felt so very welcomed and although I asked very basic questions, I never felt like I was been looked down upon. Everyone was so very friendly and helpful! A family run establishment and it's apparent that they're well established and have lots of loyal, satisfied customers. No doubt, I'll be back. read more

Bicycle Express graciously donated a full assortment of chili, nachos with cheese, jalapenos and cookies for Bike Soiree's "Beat Winter Chills with Chili" ride which met on the sidewalk outside the store. The people at Bicycle Express love the bicycling community and are happy to help promote our events. They have a large selection of bikes, parts and accessories, and their prices seem reasonable. I wanted a spare tube and a lady who worked there had no problem finding the right size. It was a brand called XLC and cost $4, a couple bucks less than what chain sporting goods stores charge for competing brands. I've never heard of XLC, but all tubes seem to be made in the same place (Taiwan) and are probably similar in quality. In short: great selection, and knowledgeable staff who love the bicycling community. read more

The Team here fixed my flat tire but for some reason it was flat the next day. When I brought it in they replaced the tube for free. My bike has no problems. Great customer service! read more

I bought a bike online and was looking for assistance with assembly as I didn't want to mess it up. Karen provided a competitive quote compared to a few other bike shops and even offered that the bike could be shipped to them directly for the build. I was unable to update the shipping location, but good yo know for the future. I dropped it off (in box) in the afternoon and they had it ready later that same day. Wonderful service and a very satisfied new, loyal customer! Thank you again! I'll be returning for any future bike needs. read more

I bought a pretty beat-up vintage road bike off Craigslist, and it needed quite a bit of work to get back into road-worth condition. The front derailleur wouldn't upshift, the brake and shifter cables were all rusty, a brake lever was broken, and the tires needed replacement. I lack the expertise and tools for such work, so I decided to bring my new old bike into Bicycle Express for repairs. I initially asked for them to repair each of the above problems individually, but they helpfully told me that it would be cheaper to simply bill it as a major tune-up, full cable replacement, and installation of the tires that I had bought elsewhere beforehand. The total came out to $62.99, which I felt was very reasonable considering the state the bike was in when I brought it to the shop. I dropped the bike off right around closing time on Monday night, and the shop called me Thursday morning to let me know it was ready. Not too bad, considering how busy the shop looked. A huge plus: One of the guys at the shop (The manager/owner, I think. Chuck perhaps?) told me that since my front derailleur was bent out of whack, he replaced it with a working, used derailleur that they had in the parts bin. The best part? It was free of charge. The feedback from my previous review still stands. Bicycle Express is a down-to-earth shop staffed by great, honest people. read more

Staff are super, super knowledgeable and friendly about bikes? They taught me how to find a proper size bike, explained different tire treads, etc. and I even got to test ride a bike! Karen provided truly above and beyond service, without being pushy. read more

Bicycle Express techs are wizards! I am in Morgan Hill and took my cruiser with a bent rim to a "high end" bike shop and they couldn't get it true. I brought it to BE on a recommendation from a friend. Not only did they get the wheel true, they tuned up my derailleur and brakes and it now rides like a dream! I cannot recommend them highly enough. read more

They have a great team or workers. I needed my disc brakes fixed because they were rubbing and new tires. Walked out spending so much less than expected. They also got me out in less that 20 minutes. I love this place read more

They straighten out my rear wheel in about 1hr. $20 which is a deal compared to what other places are charging. I will be back for other needs here. read more

Extraordinarily knowledgeable staff! They are efficient, client-oriented and it's a pleasure to recommend them!

Went here a few time already and I like it a lot. The price is much better than other bike repair shops. I came here to buy parts for my BMX which I had to build for my daughter. I had to buy ball bearings, freewheel cogs, and other small items. The staff was polite and nice. This is my place to go. The shop is not that big but they have most of the items that you will need. Their new bike selection is not that great. Overall I would recommend this shop to those who want to DIY or rebuild your bike. read more

Karen and the team are awesome. Closing up for the long holiday weekend but turned around and fixed my son's tires asap. Not only great bikes for sale but an incredible customer-driven repair shop. read more

I just got a Marin bike from Bicycle Express. I was looking for a particular bike which was not available anywhere nearby. They were the only place who offered to call me back once it's in stock. Guess what! I did get a callback from them once the bike was in stock. Once I reached there I noticed they were following all the COVID related protocols and limited entry to only two people at a time. The bike was ready for me, though I was in a rush they still insisted I take a test ride so they can make any adjustments I wanted. I felt there was some unusual noise. When I mentioned it to them they spent enough time between fixing and testing until first they and then I was satisfied even though it was a really busy hour for them with many people waiting to be serviced. The staff is super friendly, patient and had a smile on their face all along. Event though I am about 15 miles away, they will be my preferred go to bike shop in the valley for any of my bike related needs. read more

Very nice folks who know their stuff. Reasonable. Cable replacement. They were able to take care of it same day within a hour.

It's been years since I shop here. Came here to get tires and tube to fix my mountain bike. This was my go to shop when I was riding a lot but with quarantine decide to stop by to get my bike running again. All the employee was very helpful with finding me the right tires I want. This is your got too spot for all your bikes need and tune up. Most likely coming back down the road because coming back to biking makes me want another bike. read more

They fixed my wheel at a reasonable price. They fixed two spikes. It was fast for them to fix too. It would have taken me a long time to do myself. read more

Came today, this is an awesome bike shop that prides itself in quality friendly service. They sell quality products and fixed my flat for a competitive tube and service price. I asked for some questions for a rack and they had solid recommendations. Support your local shops! read more

I've been going here since my early college days at SJSU (many years). Chuck is amazing! The staff is always kind and cool. Chuck has helped rebuild a couple of my vintage bicycles and also helped me out "in a pinch" (when I came by with flat tires :-/) several times over the years! Bicycle Express is a downtown San Jose staple and an excellent part of our community... If you want a new bike or help with your old bike, this is the place to go... Thank you Chuck and Staff for being such a great part of downtown San Jose! read more

I was able to bring my bike in the morning for a tune-up and got it back before the end of the day. Super affordable and the staff is great. read more

I bought a used bike here. I got a decent price and the customer service is always friendly and professional. If you are looking for a used bike, based on my personal experience, it is a good place to go. read more

Got new tires and tubes installed on my road bike. I left the bike sitting for weeks and when I finally went to ride it one of the tubes was flat. I brought my bike back in to Bicycle Express and they replaced the tube for me free of charge. Was happy they did not try and blame me for the tube being flat. I am happy to support businesses that are stand by their products and have trust in their customers. read more

These ladies and dudes are the best in the business. I'll never buy or service anything bike-related anywhere else, unless Bicycle Express doesn't have it! Every time I've been they've exceeded expectations at reasonable prices and in less time than they've estimated. read more

I'm familiar over 10 yrs. Chuck and his crew are topnotch friendly and honest to a fault. Many times I've gone in not able to afford repairs and forced to do it on my own. Chuck and his crew never fail to give free friendly honest advice to enable you to tinker around and fix it yourself, if you fall into that "indigent" category. I knew from day one I could trust these guys. I have since moved to a different part of town and still come back to Bicycle Express because I trust them and they make me feel like a human being. Er personalized service. Andre B. now SE SJ nr. Capitol / McLaughlin read more

Very careful about covid safety. Extremely helpful explaining options and why certain things are important. Nice people. They don't fix things that don't need fixing. Love this place! This was my neighborhood bike shop and now that I've moved, I still come here even though there are closer bike shops. read more

Update: Got my bike - Chuck and crew have been great to work with all along. A non-essential piece broke off during my test ride and Chuck was on the phone immediately with the dealer and has kept me posted on getting the replacement in. Just a great experience all-around. Thanks guys! 5 stars!! 5-star pending, but so far so good! Based on the good reviews, I fully anticipate bumping this up to 5 *****s before the transaction's through but excited about my experience so far. This place is definitely down-to-earth and a community gem. I'm in the market for a low-end (but reliable) hybrid bike. I don't need to do tricks or ride at 20+ MPH consistently, just get to and from work (~5 miles) a few days a week. With that in mind, I've been hitting up all the highly-rated and some not-so-highly rated bike shops in the area, mostly price shopping. Feeling like I had a pretty good grip on price ranges and brands, I swung by Bicycle Express. Chuck was quick to help and struck me as instantly genuine... *aside* you know how some places it feels like salespeople are either pushy and trying to hard? Or at times they're going to approach you because, hey, it's their job and they don't want their boss to get mad? Chuck was *definitely* not like that... *end aside* I told him my scenario and he showed me some of the bikes they had similar to other ones I'd seen (in brand/features/price). Then he had an 'ah hah' customer-centric moment and asked if I would be interested in buying an ex-rental. It's a year-old model but they've maintained it from day 1. It knocks a couple hundred bucks off the price (sweet!) and he even said they'd cover it for another year if anything went wrong. Now we're talking. Based on the other reviews, I legitimately trust that commitment to be a valuable one. So for the price of a sketchy-quality bike, I get a nicer model (disc brakes, better parts) and coverage with a great shop. Haven't actually bought the bike yet, but really looking forward to it now. Thanks Yelp & Chuck! read more

Bicycle Express - Bikes Near Me - San Jose, California

Charlie we appreciate your help throughout the entire process and the rest of the team as well! Customer service is on point. Would highly recommend this place Neat cute family shop read more

I needed a few miscellaneous parts to install on my bike, and they had everything I needed in stock. The shop is small, but mighty as they're very well equipped and take the time to efficiently help every customer. They also offer repair services, but be sure to book them in advance as they schedule pretty far out. Karen is very knowledgeable, friendly, and provided excellent service; don't let her name fool you! (Sorry Karen). Check them out! read more

Best bike repair shop in the South Bay. Forget Mike's, Summit, .. These guys are honest, fast and reliable. And they fix all what need to be fixed, not other stuff. Thanks! read more