I was a patient for nearly two years and consistently experienced poor communication from this…read moreoffice. Getting test results often required repeated follow-ups, and appointment wait times were frequently excessive. My most recent visit was unacceptable. I came in for a follow-up after a serious hospital stay and was turned away because the office claimed they hadn't received a fax, despite it being sent the prior week. No real effort was made to locate it, and I was even refused when I offered to email the records myself. Dr. Dyer never spoke to me directly and instead made dismissive, disrespectful comments to staff within earshot. Given the length of time I was a patient and the circumstances, this was deeply unprofessional. I will not be returning and do not recommend this practice.

I went to Dr. Dyer for about 2-3 years. When you first start going to her, she seems competent and…read moregives you hope. Then it all goes down hill from there.She did absolutely nothing for me with the exception of prescribing me several different medications. She gave me an endoscopy told me that there was a flap inside of my stomach that is supposed to keep the acid out, but mine is not working properly. She never gave me a resolution. I've been calling her office for months, leaving messages. No return phone calls whatsoever. Then she refused to fill my medication again, even though in her own very words, this was the only medication that was left on the market, with the exception of Famotidine. She only works two days out the week Monday and Wednesday and I called leaving several message, begging and pleading for someone to call me back. Never received a return phone call for months. A horrific horrible experience. She did absolutely nothing to help me. If I could give her zero stars, I would. She should be ashamed.

Dr. Amit Srivastava, MD is an excellent doctor with a very good bedside manner. However his staff…read moreis not responsive to messages to voice mail or a left message to another person in the office.

Five stars e-visits…read more 1/5 stars office experience do not recommend by a long shot. They had nobody in the office. One person running the whole FoH. There were very few nurses and doctors in back. This place is staffed like a call center. They basically punish people for making an in person appointment. GUESS NOBODY BUT ME AND RADIOLOGY NEED TO SEE THIS FSCKing CAT SCAN! Good as a rapid response urgent care GI service with video visits. Anything more? Mmmmm... When you're 45 minutes beyond my scheduled appointment time. I walk the fk out.

My experience has been dealing with rude people. They do not honour their appointments and to add…read moreinsult to injury they are making it harder for me to move on by holding records

A colonoscopy and endoscopy is not something you look forward to. I was treated with such care…read morestarting with the receptionist when I walked in, to my nurses, Shay and Madeline, plus the anesthesiologist, Valerie and finally from one of my favorite doctors, Dr Jeffrey Nathanson. The procedure easy and I was treated with such amazing care and compassion. I will only go to this office for my Gastro needs going forward!

If you call and have a question they will get back to you if they feel like it. When you're doing a…read morecolonoscopy or something that requires lots of money, then they will respond lightning fast. But if you have a basic question or concern, then they usually won't get back to you. I had a question recently and I was told I would have an answer that day, and a nurse never returned my call. Luckily Google is a great Dr, and I know in the future I will never go to this unprofessional joke of a place again.

Dr. Michael Williams no longer lives or works in the Chicago area. He has relocated to another…read morecity.

Let's face it. No one likes dealing with GI issues. Ever. My tummy troubles got to a point where…read moreI was referred to Dr. Williams. I'm so glad I got referred to him, as I think he's the bee's knees. No one likes talking to the doctor about the grossness that's going on in your life, but hey, that's all a part of his job. He must like talking about it too since that was his chosen specialty! Long of the short of it, I felt super comfortable talking to him, and it helps he's got a great personality too. He takes the time to listen to all your questions as well as give you feed back as to what you can do to improve the situation. Dr. Williams also does his "homework" and reads up on your files and remembers conversations that you've had in the past. In this day and age, it's hard to find a doctor like him. A+ doctor all around!

I don't understand all the 5 star reviews on Google. I did not have same experience. I felt rushed…read moreout and no tests or X-ray were done.

Dr. Diamond is the best gastroenterologist that I ever had. She explained every procedure and self…read morecare very clearly. She listens to my concern and addresses it. Her staff is also very sweet and helpful when needing more information and setting up appointments with the procedure facilities. I suffered from chronic inflammation and I didn't know I had silent Gerd. Doctor Diamond checked my intestines and removed every polyps she found and educate me what diet I should be on and what to stay away from. I am way better than when I first came to her. I feel great and finally getting better sleep. No more rock in my throat or belly pains. Thanks Doctor Diamond.

My husband has had issues for years having difficulty swallowing and food getting stuck. He had…read moreseen doctors at Northwestern & they would just dilate him. It wasn't until he started seeing Dr Moxon that he was finally able to determine the cause. It was a joint effort between Dr Moxon & an allergist who were able to assist him. He has had several scopes and no issues! He has been able to stop both his omeprazole and his cholesterol RX! Inflammation is no joke or anything to dismiss. So grateful to this practice for their time, care, attention and ultimate resolution to his issue.

From the owner: The board-certified gastroenterologists at the Illinois Gastroenterology Group (IGG) office in St…read more Charles, Illinois, strive to provide the most advanced, highest quality gastrointestinal care. They serve the greater Chicagoland area and the nearby areas of Geneva and Batavia as well. As the largest GI practice in Illinois, Illinois Gastroenterology Group has 20 hospital affiliations and offers 25 office locations to choose from when seeking the care you need. This gives patients access to a large integrated network and the benefits that come along with it conveniently from IGG's St. Charles location. Illinois Gastroenterology Group was formed with the merger of Elgin Gastroenterology, Lake Shore Gastroenterology, Northwest Gastroenterologists, Midwest Center for Digestive Health, Gastrointestinal Health Associates of Geneva, and North Shore Gastroenterology. This merger created the largest group of specialty gastrointestinal providers in Illinois with over 40 highly skilled gastroenterologists and many with national expertise. The team's mission at IGG is to put patients' minds at ease by offering a combination of medical expertise and personal care. They take all health concerns seriously and are dedicated to improving the health of men and women by using evidence-based medicine, upholding the highest clinical standards, and proving innovative treatment options in a safe, comfortable environment...

Update: I am FLABBERGASTED at the amount charged for a…read moresimple colonoscopy and endoscopy that ended with more questions than were answered. Not only am I STILL paying on original charges being billed over $50,000 but they double billed something that my insurance is denying for "maximum allowed " I found some interesting information about the doctors hospital privileges after my procedure was done. Now I have no money left to figure out what is wrong.

Compassionate, intelligent and follows up with the patient and family in a timely manner . Always…read moreanswers questions and is the best physician for those afraid of procedures

Had some tests suggesting possible liver abnormalities. Was therfore directed to see hepatologist,…read moreDr. Kulik. She and her office at the Lavin Center operated precisely on-time. Dr. Kulik presented as confident, competent, not judgemental, attentive, listened patiently, explained matters clearly, answered all of my questions. Recommended logical next steps with explanation of what and why. Great experience for a nervous patient looking for answers.

Nothing against you, Dr Kulik, but you were not someone I wanted to see. Due to a medical…read morecondition, it was recommended I see a specialist. My physician referred me to a doctor who had an extremely long wait list, (December) to me, it was way too long to live with a 'what if I have..?' So the scheduler suggested Dr Kulik. I live in the suburbs and the Northwestern hospital downtown location was a last resort. I arrived an hour early and Dr Kulik's nurse brought me back just moments after checking in. That was a nice surprise. Dr Kulik showed me the results of my blood tests, asked a lot of questions and was simply the best doctor to be on the other side of a scared, nervous and worried patient. She ordered a few more tests to include an MRI. Dr Kulik and I kept in touch via my chart as I'm a tech geek so I want to be on top of things..what were the results, What does this mean, blah blah blah. And she was always responsive as was my primary physician. I can't say enough wonderful things about Dr Kulik. She's compassionate, funny (I was scared but she had me smiling) and her expertise put me at ease. I highly recommend Dr Kulik and want her to know , I'm grateful for the care she provided. She's an example of what a health provider should be.