I was a patient for nearly two years and consistently experienced poor communication from this…read moreoffice. Getting test results often required repeated follow-ups, and appointment wait times were frequently excessive. My most recent visit was unacceptable. I came in for a follow-up after a serious hospital stay and was turned away because the office claimed they hadn't received a fax, despite it being sent the prior week. No real effort was made to locate it, and I was even refused when I offered to email the records myself. Dr. Dyer never spoke to me directly and instead made dismissive, disrespectful comments to staff within earshot. Given the length of time I was a patient and the circumstances, this was deeply unprofessional. I will not be returning and do not recommend this practice.

I went to Dr. Dyer for about 2-3 years. When you first start going to her, she seems competent and…read moregives you hope. Then it all goes down hill from there.She did absolutely nothing for me with the exception of prescribing me several different medications. She gave me an endoscopy told me that there was a flap inside of my stomach that is supposed to keep the acid out, but mine is not working properly. She never gave me a resolution. I've been calling her office for months, leaving messages. No return phone calls whatsoever. Then she refused to fill my medication again, even though in her own very words, this was the only medication that was left on the market, with the exception of Famotidine. She only works two days out the week Monday and Wednesday and I called leaving several message, begging and pleading for someone to call me back. Never received a return phone call for months. A horrific horrible experience. She did absolutely nothing to help me. If I could give her zero stars, I would. She should be ashamed.

Professional and thorough. Staff is lovely. Quick at return calls and easy to make an appointment…read more Scheduling procedures is quick, easy and all questions answered.

Dr. Afzal is a highly recommended doctor. I've seen him now for several years. He treated both me…read moreand my husband, who had rectal cancer. Dr. Afzal is the one who discovered his cancer. Some of his office staff is another story. In my experience, they were indifferent to my concerns. They were annoyed with me calling and asking questions about my condition. My initial visit was with Marie. She told me I may need to change my medication for my Gerd. I had a swallow test. The doctor who did the test told me I had a problem with my throat going into spasms. I assumed it would be addressed by Dr. Afzal or his team. I'm a person who needs a little patience from the person explaining things to me. That is not something they have. I like everything about Dr. Afzal . Great doctor , great bedside manner . In my opinion, the Office doesn't complement. Dr. Azal's way of treating patients. A staff member referred me to another doctor to address my problems. The woman who called to inform me of that was cold . I recognized her from previous calls. She had the same flat and cold way of speaking.

A colonoscopy and endoscopy is not something you look forward to. I was treated with such care…read morestarting with the receptionist when I walked in, to my nurses, Shay and Madeline, plus the anesthesiologist, Valerie and finally from one of my favorite doctors, Dr Jeffrey Nathanson. The procedure easy and I was treated with such amazing care and compassion. I will only go to this office for my Gastro needs going forward!

If you call and have a question they will get back to you if they feel like it. When you're doing a…read morecolonoscopy or something that requires lots of money, then they will respond lightning fast. But if you have a basic question or concern, then they usually won't get back to you. I had a question recently and I was told I would have an answer that day, and a nurse never returned my call. Luckily Google is a great Dr, and I know in the future I will never go to this unprofessional joke of a place again.

Five stars e-visits…read more 1/5 stars office experience do not recommend by a long shot. They had nobody in the office. One person running the whole FoH. There were very few nurses and doctors in back. This place is staffed like a call center. They basically punish people for making an in person appointment. GUESS NOBODY BUT ME AND RADIOLOGY NEED TO SEE THIS FSCKing CAT SCAN! Good as a rapid response urgent care GI service with video visits. Anything more? Mmmmm... When you're 45 minutes beyond my scheduled appointment time. I walk the fk out.

My experience has been dealing with rude people. They do not honour their appointments and to add…read moreinsult to injury they are making it harder for me to move on by holding records

Dr. Sheth is a caring, compassionate physician who puts the patient before the insurance…read more Some times you may have to wait but I go to Mayo Clinic for most of my stuff and you can have a 0800 appointment and be seen st 10, so is healthcare in 2023-2024

I went to this clinic last week for some chronic digestive issues I finally decided to do something…read moreabout. I waited less than 10 mins before being roomed. saw the female dr Laura Hamad. She took the time to listen to me and explained options. the office staff is polite and the waiting room not busy.

Only go here if it's your last resort. Ask around-do research. I was ref here from Physicians…read moreurgent care in new Lenox whom I've asked to remove this office from their list. The front office is about the only courteous part. The nurses are not friendly, you can tell they hate their job or it's the Dr Tamer Atassi who is unprofessional and doesn't have the listening skillset. I don't think he even had a Dr coat on. He looked to me like he was going to a golf tee time and I was interrupting his day! God bless. I'm determined to find a GI who listens and cares and doesn't walk out the door in the middle of my questioning and a nurse who lets you know upon discharge. After I seen this joker I sat in the room Waiting for a nurse to discharge me and no one came!!!!

I have been going here for 12 years to see Dr. Ayub. In the last year he has become disrespectful,…read moredismissive, and unprofessional. Never have I known a doctor that knows insurance? Apparently, he does. He refuses to provide me with the proper medication to treat my Crohn's disease and acid reflux. His staff is even worse. They cannot fill out insurance forms properly. Looking to do the least possible. Go someplace else. He changed my appointment from 8 A.M to 9:30 A.M. Then at 10:30 I was told that he was not available, but I could see assistant. I waited two months to see this doctor and he blew me off. VERY DISRESPECTFUL AND UNPROFESSIONAL. Only concerned about money.

I was charged even for a diagnostic Colonscopy rather than a Preventative Colonscopy, which cost me…read more$600. They were not helpful when calling their office, and then their billing office rarely picked up my phone calls. I will never return to this office

Dr. Qazi has literally been the best doctor I have ever had.Before Dr. Qazi my experience with…read moregastroenterologist was frustrating. I felt a disconnect and felt like no one truly cared. My first appointment he made me smile when all I wanted to do was cry because I had been dealing with my UC for so long. Right away he came up with a plan of action and since then I have optimistic about my condition Understanding how a person goes about their day to day is important when treating them. He is always positive which helps when your in pain or just have a horrible day. He is knowledgeable and always makes sure I get in as soon as there may be a problem. He truly goes above and beyond and for that I am grateful. Nicole, my Infusion nurse has also been my rock through this whole process. She communicates with pure kindness. She responds to any message I have to Dr. Qazi in a rapid matter. In all honesty I can go on and on about the Staff. Never has there been a time where I didn't feel like I didn't belong. They get to know who you are and It makes you feel like there is hope out there. More then anything I couldn't be happier with the service I receive from them.

Had some tests suggesting possible liver abnormalities. Was therfore directed to see hepatologist,…read moreDr. Kulik. She and her office at the Lavin Center operated precisely on-time. Dr. Kulik presented as confident, competent, not judgemental, attentive, listened patiently, explained matters clearly, answered all of my questions. Recommended logical next steps with explanation of what and why. Great experience for a nervous patient looking for answers.

Nothing against you, Dr Kulik, but you were not someone I wanted to see. Due to a medical…read morecondition, it was recommended I see a specialist. My physician referred me to a doctor who had an extremely long wait list, (December) to me, it was way too long to live with a 'what if I have..?' So the scheduler suggested Dr Kulik. I live in the suburbs and the Northwestern hospital downtown location was a last resort. I arrived an hour early and Dr Kulik's nurse brought me back just moments after checking in. That was a nice surprise. Dr Kulik showed me the results of my blood tests, asked a lot of questions and was simply the best doctor to be on the other side of a scared, nervous and worried patient. She ordered a few more tests to include an MRI. Dr Kulik and I kept in touch via my chart as I'm a tech geek so I want to be on top of things..what were the results, What does this mean, blah blah blah. And she was always responsive as was my primary physician. I can't say enough wonderful things about Dr Kulik. She's compassionate, funny (I was scared but she had me smiling) and her expertise put me at ease. I highly recommend Dr Kulik and want her to know , I'm grateful for the care she provided. She's an example of what a health provider should be.