Very nice people if you are SOL without options and want to stay bedridden, indefinitely…read more Otherwise, avoid, avoid, avoid Malpractice is an issue here. Collectively, they have anger management issues, destructive narcissism, depression, a seek-to-destroy mentality, imbalanced neurotransmitter issues, and promote obesity and ill-health overall. I wish it weren't true. But, they honor complacency over excellence and reality, let you down when you start to gain real health, and fear people who have high hopes and dreams for the future. Also, watch out for their gaslighting, especially when--or if--you are going through a tough time. Both of my prescriptions were denied refills after my medication wasn't at the pharmacy, and I was being intentionally led on for them to find something to use against me. Even though agreements were made during the last appointment for my medication to be at the pharmacy, I had to call multiple times because the medication wasn't there--leaving me hopeless, abandoned, and in a very serious predicament. I worked with them for almost two years and felt deserted and set up to fail while not drinking, smoking, or messing with my dosages/living a healthy life/and very goal oriented--just for example--which was a one-sided effort, much like the services offered.They are a toxic group. There are significant issues with the this industry, as well as concerning situations that occur behind closed doors.

Dr. J has such an unbelievable amount of knowledge and experience. Going to the Health Stop sure…read morebeats spending hours in the ER when you have an immediate care need.

I never enjoyed going to the doctor growing up, I feared it for so many reasons. when I met Dr…read more Sheeja Jain she was my moms doctor she had the best bedside manner, so friendly and made me so comfortable so much so I was honored to become her patient. I have been seeing her since about 2012/2013 now. I no longer fear my doctor visits I know that no matter the outcome coming my way Dr. Jain will talk it through with me, answer any and all of my questions,( never make me feel like any question can't be asked ) she is always positive no matter the result, she is warm and inviting from the moment you step into her office and both Dr. Jain and her staff treats you with the upmost respect, compassion and kindness. If you are looking for that Doctor who you can have an open conversation with about your care this is the practice for you. I know for me and my family we all love her. you will too.

I gave this doctor's office several tries over the last 2 years, each time I was disappointed. The…read morelocation was close to my home I had hoped it was merely the doctor having an off day. I'm a younger male and rarely outside of physicals need to see my doctor. The office staff is lazy an nonattentive to the documents and and required forms the are asked for by either the patient of insurance. Many of my visits required me to wait while the doctor filled out forms that should have been completed weeks prior. For 2 years they haven't updated their very repetitive phone system that requires hearing the same thing multiple times for no reason. I have never felt less cared for by a doctor in my life. The physicians at immediate care locations have more bedside care than this place.

This is what a primary care physician should be! He's human, he can be funny, and he really cares…read more He also helps track your vaccinations. I just discovered him recently, and I couldn't be happier.

My entire family has seen Dr. George for over 10 years. He is an amazing doctor. He is patient and…read morenever rushes his visits, he is thoughtful and open to new ideas. He views healthcare as a collaboration between physician and patient, which i really appreciate. Highly recommend his services!!!!

I would like to rate this office higher but cannot…read more I have been a patient of Dr. Spratford's for almost 10 years and will not go anywhere only because of how great he is as an individual. This review though is for the practice as a whole. Time and time again over the years, this office seems to have suffered the problem of getting too large, too quickly, without enough resources. When they did their major additions and upgrades it took them months to get things together. The staff was/is over-worked and there was too much traffic at all times. Outside of that transition time hasn't been better. Getting in touch with your doctor is difficult. You have to call, leave a message, and often, even if you ask for the doctor, you get a call back from the nurse. Then you have to go through the whole process of leaving a message and waiting again. The staff and RN's have repeatedly gotten my recurring prescriptions wrong when communicating with the pharmacy, sometimes costing me dearly (I will say that the office has resolved this for me with their in house pharmacy, but I had to almost demand it). Out of all of that, my biggest complaint about the office is the general lack of attention to detail. For example, if my doctor leaves town, I have to TELL the doctor filling in to check my chart. To me this should be standard operating procedure. How can you answer a question of a patient if you haven't reviewed their file? They are too busy, without enough administrative staff, and it shows in the quality of assistance I get when I'm not with my doctor. (I'm surprised there's a hidden review here that says pretty much the same thing. I knew when I came on here that I couldn't possibly be the only person who's noticed this problem creep up over the years)

The group has been renamed to Prairie Medical Group, but are in the same location. I have been…read moreseeing Dr. Erin Vaughan for a few years now and she is awesome. She is young, probably in her 30s, and just very attentative to me. I've seen doctors in the past who were eager to get you in and out, but Dr. Vaughan takes the time to sit down and listen to what you're going through. My most recent visit was in January '08, the reason I didn't really know. I had had a perpetual throat-clearing/cough for at least a year and I was finally getting it checked out. I did some research, and didn't know if it was allergies, asthma, or GIRD. I went in there, she sat down, and said "This is when I get to be a detective and figure out what's going on with you." I thought that was AWESOME! I was in there for an hour an a half, she was running different tests on me, and we figured out that it's possibly allergy-induced asthma, and definitely some allergy issues. I feel a lot better now that we're getting to the bottom of things, and I would recommend her to anyone! Other notes: I rarely have to wait more than 5 minutes in the waiting area to go into a room, which is great. Nothing worse than going to the doctor's office and having to sit and wait (especially when you have an appointment!).

Our baby son was actually the first patient when the practice opened more than 21 years ago, and…read morewe've relied on Dr. Brooks ever since. Over the years, Dr. Brooks and the entire practice have cared for all four of our children, as well as my wife and me. Having this practice in our hometown has been an incredible asset for our family and for the entire community. The care feels personal and attentive--almost like a concierge practice--yet it still has the warmth and accessibility of a true small-town family doctor. On more than one occasion, our family has received care that we truly believe was life-saving, and we are incredibly grateful. We've also heard many similar stories from others in the community whose families have been helped in the same way. Dr. Brooks and the entire team clearly see their work as more than just a profession. They treat patients with genuine compassion, dedication, and a sense of purpose. Our family feels very fortunate to have them in our lives and in our community.

I saw Dr. Brooks for almost the entirety of my life up until I was in my early 20s. In 2016, I went…read moreto him with a sinus infection. I am allergic to several medications, and have numerous adverse reactions. Yet, he decided to prescribe me a new drug, Levaquin. Even though, he knew that the only medication I did not have a reaction to was a Zpack. Levaquin is now known for horrific adverse reactions, and is involved in several class actions. I had a horrific, terrifying reaction to Levaquin. I was transported to the ER. I stopped seeing Brooks regularly and began seeing other doctors. Years later (2021) I went to obtain my records to show a new primary my adverse reaction to this medication. To my surprise, there was no documentation of the adverse reaction, or that I was prescribed this medication at all. I went to see Brooks after the ER visit, that was not in there either. I specifically requested these documents for this adverse reaction. There was another incident in 2018, too. In my desperation for help, I reached out to Brooks (after not seeing him for a very long time). I was getting ready to take the bar (I am a lawyer) and I started having horrific panic attacks. I couldn't step outside my apartment without having a panic attack. I went to Brooks in tears asking if he could help me, and I even asked for a prescription for Xanax to help with the panic attacks. Instead he said he would prescribe me Prozac. He prescribed me either 60mg or 90mg of Prozac (I can't remember which one). When I went to the pharmacy to fill the prescription, the pharmacist asked me how long I was on the medication. I told her this was my first time filling - she told me that my doctor shouldn't have prescribed me this, that he should have started me off at 5mg. She said she'd still fill it. I was desperate and I stupidly trusted the prescription. At that point in time, it was a miracle I was even able to get to a pharmacy without a panic attack. I took the medicine and went off of it within three weeks. It was excruciating. While I think everyone's medical treatment is private, I hope this helps someone and I'm sorry I didn't post sooner. After spending time with my family during the holidays and realizing several were still seeing this doctor/going here, but never heard what I went through, I thought it best to share so people could make informed decisions.