Very nice people if you are SOL without options and want to stay bedridden, indefinitely…read more Otherwise, avoid, avoid, avoid Malpractice is an issue here. Collectively, they have anger management issues, destructive narcissism, depression, a seek-to-destroy mentality, imbalanced neurotransmitter issues, and promote obesity and ill-health overall. I wish it weren't true. But, they honor complacency over excellence and reality, let you down when you start to gain real health, and fear people who have high hopes and dreams for the future. Also, watch out for their gaslighting, especially when--or if--you are going through a tough time. Both of my prescriptions were denied refills after my medication wasn't at the pharmacy, and I was being intentionally led on for them to find something to use against me. Even though agreements were made during the last appointment for my medication to be at the pharmacy, I had to call multiple times because the medication wasn't there--leaving me hopeless, abandoned, and in a very serious predicament. I worked with them for almost two years and felt deserted and set up to fail while not drinking, smoking, or messing with my dosages/living a healthy life/and very goal oriented--just for example--which was a one-sided effort, much like the services offered.They are a toxic group. There are significant issues with the this industry, as well as concerning situations that occur behind closed doors.

Dr. J has such an unbelievable amount of knowledge and experience. Going to the Health Stop sure…read morebeats spending hours in the ER when you have an immediate care need.

I would like to rate this office higher but cannot…read more I have been a patient of Dr. Spratford's for almost 10 years and will not go anywhere only because of how great he is as an individual. This review though is for the practice as a whole. Time and time again over the years, this office seems to have suffered the problem of getting too large, too quickly, without enough resources. When they did their major additions and upgrades it took them months to get things together. The staff was/is over-worked and there was too much traffic at all times. Outside of that transition time hasn't been better. Getting in touch with your doctor is difficult. You have to call, leave a message, and often, even if you ask for the doctor, you get a call back from the nurse. Then you have to go through the whole process of leaving a message and waiting again. The staff and RN's have repeatedly gotten my recurring prescriptions wrong when communicating with the pharmacy, sometimes costing me dearly (I will say that the office has resolved this for me with their in house pharmacy, but I had to almost demand it). Out of all of that, my biggest complaint about the office is the general lack of attention to detail. For example, if my doctor leaves town, I have to TELL the doctor filling in to check my chart. To me this should be standard operating procedure. How can you answer a question of a patient if you haven't reviewed their file? They are too busy, without enough administrative staff, and it shows in the quality of assistance I get when I'm not with my doctor. (I'm surprised there's a hidden review here that says pretty much the same thing. I knew when I came on here that I couldn't possibly be the only person who's noticed this problem creep up over the years)

The group has been renamed to Prairie Medical Group, but are in the same location. I have been…read moreseeing Dr. Erin Vaughan for a few years now and she is awesome. She is young, probably in her 30s, and just very attentative to me. I've seen doctors in the past who were eager to get you in and out, but Dr. Vaughan takes the time to sit down and listen to what you're going through. My most recent visit was in January '08, the reason I didn't really know. I had had a perpetual throat-clearing/cough for at least a year and I was finally getting it checked out. I did some research, and didn't know if it was allergies, asthma, or GIRD. I went in there, she sat down, and said "This is when I get to be a detective and figure out what's going on with you." I thought that was AWESOME! I was in there for an hour an a half, she was running different tests on me, and we figured out that it's possibly allergy-induced asthma, and definitely some allergy issues. I feel a lot better now that we're getting to the bottom of things, and I would recommend her to anyone! Other notes: I rarely have to wait more than 5 minutes in the waiting area to go into a room, which is great. Nothing worse than going to the doctor's office and having to sit and wait (especially when you have an appointment!).

I called to the office today to ask a question about a doctor's visit. The person responded was…read moresuper rude, told I don't understand you and hung up on me.

I had a very great experience with dr Novak. He's very kind and accommodating. Very knowledgeable…read moreand wait time was short.

Waited an hour and a half for an appointment. I ended up just leaving. Avoid this place at all…read morecosts! Extremely unprofessional

We visited the Neurology department and was blown away from the minute we walked in the door. The…read moreprofessionalism and kindness displayed made us feel at ease. Dr Ramos took the time with my Mom explained things to her so could understand at her age that means a lot

After YEARS of being a patient here, the front desk "women" ruin it yet again. VERY UNPROFESSIONAL,…read moreRUDE, CONDESCENDING, and plain out ignorant. I came in to get an order for bloodwork that should've been faxed last week and the place I went for lab work had no record of this at all. I came into the office to pick up said order and PEACH, the girl with the attitude sitting on the LEFT-closest to lab window was absolutely ridiculous. She rolled her eyes, was giving the nastiest looks when I asked to speak to the office manager. The office manager also got loud with me because I didn't know the girls name!!! INSANE and this office is a shit hole because of the people making minimal $!

The front desk staff has zero compassion or concern for their patients. They lacked empathy and…read morecustomer service. I had an apt scheduled and forgot my ID an they refused to see me. I have been waiting for this apt for over 3 months and this is how I was treated. Straight turned away.

Doctor goes on vacation and never calls to notify patient or reschedule so we show up and no one is…read morethere. Called the other office and get advised of his vacation - No courtesy shown. Office hallways are extremely narrow and difficult to navigate - doubtful that a full-sized wheelchair would make it.

I absolutely love Dr. Betman. He's a very funny, well-learned, attentive, professional…read morepodiatrist. He was very direct in his approach and he let's you know Everything up front. No surprises lurking around the corners!!! After he performed my surgery, I must say he was pleased w/his own work!! He pretended not to know which foot he worked on!! Tooo funny!! His Spanish is great also . I got a chance to practice my Spanish w/him. I'm recommending him to others often!!