I love the doctors at this location this is why I gave 1 star. I been with them for years, but ever…read moresince they changed to Cano and now Loyola. Its like corporate run business now , to have to call an appointment center to make appointment. It's horrible now, it was so much better when you called directly to the office, it was a better experience.

This place is a joke. Rude staff long waits. Does not keep records update. Would give them -5…read morestars if I could.

My wife has been in discomfort for over 5 years. The provider with in AMITA health has done nothing…read moreto help her with abdominal pain. They collect our money and do nothing to get to the cause of her pain. They use fraudulent billing practices. She was billed for seeing a specialist when she saw a nurse practitioner (not even a doctor). Now after being told that AMITA will fix the billing errors we received a notice from their collection agency. My wife has moved on to a new health organization of which has pinpointed the root cause of her pain an has her on the road to recovery within 2 weeks. AMITA health should be ashamed of themselves. They are not there to help us but rather just take our money. This is related to Elk Grove Location.

The services i received from Violeta the benefit specialist is excellent. She took her time to…read moregather all the information from me and also took the time to explain everything to me. I would 100% recommend her to my friends and family. She is very knowledgeable and knows what she is doing.

Excellent customer service and wait time isn't bad. Dr. Rebstock is knowledgeable and very niceread more

We were looking for a new family doctor and made an appointment a week earlier, and related that we…read morewere new and wanted to try this family doctor. On the day of the scheduled appointment we went fifteen minutes earlier to do the standard paper work. When we walked up to the receptionist and related her of our appointment, she came back answering perturbed "Not here, not today". We tried explaining that we made the appointment the week prior. She still did not want to hear our story and keep relating that the doctor has no time for us. While we're trying to give our last name, she turns around now to talk to a different patient. Finally she located our name and related that our appointment is for the following week. Not trying to be confrontational I tried to explain that when I made the appointment I had paper and pen to write down this appointment, then transferred it to my phone, iPad and calendar (which all three matched). Whoever's fault doesn't matter. She just ignored me and went on speaking to other patients again ignoring us. We just looked at each other and couldn't believe this. We then just walked out in amazement thinking (sign one). That's without seeing a doctor on a New Patient visit. We're still debating on going back, hoping the doctor is better than his front desk. As we all know, doctors are not cheap and patients new or old should be treated with respect!

Very rude. My father simply asked " How much longer will it take? I have to take my wife to the…read moreairport because her mother died". They then proceed to reply with " well what do you want me to do? Plan the funeral? I'll make you wait longer if you keep coming up here." This is disgusting behavior, please avoid coming here.

Look Ima be honest the first time I walked in it was a little rough with the staff but when I…read morewalked out they were extremely loving and caring ! Thank you Cece and Joan for making this experience the first and best one yet .

Been going to her since I can remember and she is amazing. Always thorough in checking what you…read morecame in for. Nurses are great, always helpful. Offices are a little dated, but who cares as long as you are treated, right? My whole family goes to her. We love her!

Dr. Reyes is awesome. We have been taking our daughters for about 2 years. Sometimes you have to…read morewait a bit past your appointment but not bad. The staff is also great.

The wait for this Doctor is extremely ridiculous. Not only do they take forever to call you back…read morebut once you are in a room expect to wait another 30min longer. If that wasn't bad enough the staff could be more attentive towards the patients and let them know what's the hold up or at least about how much longer do we have to wait. This place is horrible I'm never coming back. What a waist of a day to have to wait 3 hrs of ur life!!! I give this Doc no stars but I had to put one in order for me to post. The lobby also smells really bad.

I normally visit the one in Gage Park but their customer service has decreased a bit. A friend…read morerecommended this location...now I see why. It feels like it just opened that day; smelled fresh, clean, inviting. The front desk agent was very professional and courteous. As soon as I sat down to complete my forms I was called to the examination room. The female medical assistant was very nice, professional and respectful. The attending physician was nice, professional and remember her from the Gage Park location. I will make this my new urgent care spot for sure. Keep up the great work ladies!!!!

I took my granddaughter there to check on an infection I was told they couldn't treat her because…read moreof guardianship, I adopted them after my daughter died, so I told them I would take her to her primary care and they called DCFS and said I was medically neglecting her. They never even examined her. Her Name is Natalie Sanfratello, she originally came in the room and referred to herself as a doctor, then started talking about herpes, and started babbling about the guardianship issue. I will be making a complaint to the il nursing board.

Doctors and staff here are excellent ! The wait time is pretty extensive but worth the wait for…read morethe type of exam they offer. The office is pretty efficient. They have an eyeglass clinic on site too. I did not get a chance to check out the eyewear but on my next visit I will. Next to the decor WOW. They are pretty clever with the photos for the walls and the props on the floor. The elevators leading to the office is also decorated. Everything is movie themed with "eye" titles. Very cool and visually pleasing. I love it There are many doctors here and very detailed I highly recommend

They overbook practitioners who then cancel appointments without giving you a heads up so you show…read moreup for nothing. Avoid scheduling with Sara APN you may or may not get seen and she has more pressing things to attend to than her job.

Practice has two locations. On-site blood lab…read more Several medical professionals. Courteous, efficient, bilingual front desk.