Terrible experience. Avoid at all costs.
Dr. Bhatt appears very nice at first, but then he goes about doing a bunch of stuff without explaining anything in any detail. For instance, they gave me a hearing test and then didn't even tell me the results. When I asked what they were, the assistant mumbled something about it being fine.
The doctor indicated there was nothing seriously wrong, "just some mucous buildup" for which he prescribed nasal spray. When I get to the pharmacy, suddenly there are three different things for me, one of which was antibiotics! Like...what!?
So I call to ask about it, and the receptionist gave me a bunch of attitude and told me they'd call me back. When they called back, the doctor's assistant gave me attitude too and claimed they had explained about the antibiotics (total lie). They further claimed the antibiotics were for the mucous, which was quite clearly not an infection. Yeah...
I was supposed to be able to sign up for an online portal to see all the doctor's notes, etc. They never sent me the login information, even after calling twice and giving them a different email address to try. They claimed they sent it, but never did.
And now...the kicker. After TEN MONTHS, I get a bill in the mail, claiming I owe $15 in "co-insurance." It took them ten months to bill me? Sketchy as hell, just like the doctor, who charges you for every single little thing he does in the office. He looked in your throat? Yeah, that's a charge. He looks in your ears? Another charge. Hearing test? Charged!
Find another doctor. This one feels like a scam artist. read more