Been going here for 11 yrs always great service and a smile! Great people at front desk !!!!read more

Stay away from this practice, especially Dr. Robert Kaplan. He is extremely rude, pushes things you…read moredon't need, and seriously doesn't know what he is doing. He prescribed medicine for pain without considering medications I am currently on, and I ended up in the Emergency Room! Dr. Kaplan is the absolute definition of useless and an absolute a**hole. In addition, the lady that handles Insurance Claims at this office is no better than him, she is equally as rude and useless. Do yourself a favor and don't waste your time here.

First I would like to say that I appreciate the respectful and understanding of the staff at this…read morelocation. I been going to a lot of different st. Luke's medical clinic for about 5 years now and I have to say that I believe my search is over. I am very pleased with the doctor/Patel what a great experience to be able to speak with this doctor and for him to listen to my concerns . And again the staff great job ,, I hope that this experience continues for all the rest of my visits,, five star across the board. THANKS for a great experience. GOD BLESS. From/ John, V

Dr Lyster and the staff of Valley Family Practice are always amazing. Dr Lyster is extremely…read moreknowledgeable, caring, friendly and personable. Because of this I actually look forward to having to go to the doctor.

Spectacular service and care from the moment you walk in to the moment you leave…read more This is the place to go if you're having trouble with pain. They are all compassionate and caring.

I hope someone gets something out of my review, as I had been a patient at this facility for three…read moreyears. Three years with never an issue, except for the times I'd have to see one practioner in particular... but we'll get to her. The doctor himself- I'd give four stars. Great personality and bedside manner. For the most part, never had a problem... except for that one time I was in *bonus* pain for three months due to nerve damage that was done during a procedure, to which was acknowledged and should be in my file. Also, you will see the doctor for your initial appointment and procedures. Other than that there's no possible way to see or talk to him. The reception staff- Not bad. BUT when they feel they *need* to deceive, they will. I had called them every time I saw that practitioner to complain about her. They'd switch me to someone else but I'd still in the long run always have to see Lori Quick... The practitioners- The doc usually keeps two in the office, one is consistent, the others not so much and it's apparent why. I got a long with every practitioner I saw. All offered different options and suggestions. Patches for pain, meds, referrals, injections done in office... although I've recently discovered that the practitioners have NO training to do injections. Lori Quick is the only one who absolutely did not want to help me. She is a very unkind and insensitive, and a down right mean person. She seems to have had some odd issue with me from day one. And I feel that some kind of prejudice was done. Plain and simple, I never, at any point, felt comfortable being under Lori Quick's care ... despite her being in pain management for over thirty years! She was always having me get these injections, I fee like she just didn't know what to suggest! The last practitioner that came and went eluded to bullying in the office by people whose "goal wasn't to help people", according to her. She also stated that she "did not fit in". There were things that all of the practitioners did for me to help in some real ways, whereas, Lori just tells you there's nothing that can be done. Nothing? And she never followed up in to what was in my notes from previous appointments. She never did any tests, I'd have to get my PCP to order tests that Lori wanted me to get... INCONVENIENT! And then she'd never follow up on the results. At my last appointment with her I tried desperately to advocate for myself as I'm in serious pain. She made some comments about how it was so "generous" of her to give me certain meds... and she likes to hold them over your head. She did not care for me advocating for myself and basically refused to help me anymore. So I left the practice. Spoke with PCP and she finally gave me a diagnosis. A diagnosis what wasn't figured out by Valley Pain's doing... a diagnosis that means you are not supposed to be getting procedure upon procedure, and be on multiple meds three times a day. OH and if you leave, they won't quite leave you alone after that.... My goal- I want, even if it's just one person, to take my review to heart and try somewhere else. Pain is difficult. On top of having pain, I am very stressed and suffering severe mental anguish from this. **Go where's trusted (LVHN has pain management!) and has the better reviews!

I just moved out of the area to Basking Ridge NJ and still keep Dr vallero for my Dr,also still…read moreuse their LAB

When i go to this location i see the most wonderful, kind and thorough doctor there is. Her…read morepersonality is, without question, interactive with the patient while making sure she has crossed her tees and dotted her eyes. If you want a doctor who is dedicated in every way this is the one!

This was my first time coming to this Medical center to have…read moresome testing performed. I have the hospital app on my phone, so I checked in prior to going into the building , by doing that you receive a barcode that you can scan at the kiosk to let them Know your there for your appointment, which is much easier then filling everything out on the kiosk. I had to have some CT scan images of a couple areas Of my body, I was called in by technician Angela, who was so kind and caring. Medical facilities need more workers that care about the patients these days. Thank you Angela for making me feel comfortable during a scary time.

Very friendly and professional staff. We've use the lab, walk in center, and physical therapy…read moreservices here and have been very pleased.

A Heck no! Ever since they changed from LVHN to Jefferson things have changed for the worse. They…read moreused to have great staff and were super competent. I was seen at first by a very rude , curt heavyset dark haired Latin lady who interrupted my explanation and didn't listen to my concerns about taking my BP . She asked if I wanted to take a test first and then see the medical assistant or the other way around either way she was very rude and unprofessional. The actual MA was nice but unfortunately the meds. Prescribed were ineffective.I wouldn't recommend this place at this point. And who the heck is Jefferson medical anyway? Another Philadelphia hospital group gobbling up LVHN?

Front check in staff are very friendly and professional. I…read morewas here for my yearly mammogram. I like going to this facility due to the friendliness of the staff and technician, and I have never had to wait for my appointment. I'm already scheduled for my mammogram for next year, which is a plus, so I don't forget to schedule. They have packets to remove deodorant prior to test, and packets of deodorant to put on after test. Great idea.