Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

Peter was very helpful from the start, quickly responding to my service request, asking pertinent…read morequestions in his response and attempting to solve the issue before arriving. Once Peter arrived "within 24 hours", identified the issue, resolved it quickly and educated me along the way. I will call Peter for my future plumbing needs. Thank you!

We had a Failed shark bite past the gate valve. Peter came and in no time assessed & replaced the…read morepipe and also educated us on what went wrong and what to look for in the future . He was beyond professional , extremely organized, and prompt from the moment we called to his arrival . Very satisfied with the service his efficiently and his knowledge. Would highly recommend Smart Plumbing.

Had a water line break due to substandard gray poly piping installed when the house was built in…read morethe '90s, so I knew I'd need to replace the entire underground piping. Compared The Plumb Hero with 3 other plumbers, and all had about the same pricing, but The Plumb Hero co-owner, Jaron, noticed a potential fire hazard from the same piping that was installed on the water heater, and replaced it with the copper piping that is required by code, as well as installing an expansion tank on the heater, all included in my original quote. Most importantly to me, after installing the proper copper piping on the water heater, he was honest when he told me that the old water heater piping didn't look bad, which assuaged my concern about having to re-pipe the entire house at this time. This honesty in a world of scammers was refreshing and really appreciated. Have already recommended this company to all of my neighbors. The other 3 other highly recommended plumbers on Yelp, all with 4.5 stars and up, all seemed knowledgeable and friendly, but I went with The Plumb Hero because they got back to me the fastest with the quote--same day as the inspection--and I could tell Jaron really loves what he does. They were professional, knowledgeable, and fast. They're also very close to Lawrenceville and confirmed that I wouldn't have to pay a service fee the day of the initial inspection. Very satisfied with The Plumb Hero.

Called for estimate for outdoor line replacement over a holiday weekend and got service right away…read more Plumb Hero gave a fair and reasonable estimate for the replace of the line. FOR FREE. yes good old customer service. Recommend for fair and honest pricing. RS

Did a. Dry Good job & followed up after the work was completed to ensure the work was done…read morecorrectly. They were also always on time.

Pronto plumbing Mr. Darren, worked on sink faucet leak. He was prompt and fixed well. This was in…read moreJuly 2026.It showed some leak again, but he come back and fixed it.

Quick response and very fair price. Upon further research, they are well received and liked! I…read morehaven't chosen yet, as I am not living there yet.

I would not recommend Bardi Plumbing. They came to my home on June 13 for a clogged guest bathroom…read moretoilet. The technician initially told me the toilet would need to be pulled, which would cost $550. Since I was not home, I felt pressured to approve the work. He later called back and said he did not need to pull the toilet and only snaked it, but the charge was still $300, which I felt was very high. Only 14 days later, the same toilet clogged again. I called because it had been less than 30 days, and I thought the work should be covered. A different technician came out, used my own plunger, cleared the toilet, and still charged me $88. I was then told they do not warranty clogs at all. My concern is that I paid $300 for the original service, the issue returned within two weeks, and they still charged me again. Both technicians also tried to sell me on their warranty/service plans. I called the manager three times to discuss my concerns and never received a return call. Based on my experience, their prices are high, they do not stand behind their work for even 30 days, and their customer service did not follow up.

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

As luck would have it, housesitting at my in-laws house and the toilet begins to leak. My wife…read moregets online and finds Alliance Plumbing & Drain and is pleased with the reviews she sees. Reviews cite promptness, neat employees, clean work area and ease of doing business with. I sent a query thru Yelp! to get the contact started... Dimitri answered the phone, he was very professional and fair. Said he would have the supplies and staff at the residence by 2pm. At approximately 1pm Daniel and Alex show up. First off, great guys! Even tho the temp is currently ~42° they both insisted on removing their shoes before entering. At 2:30 they were done and the work area was 100% clean as if they had not even been there. There was no special "add-on" fee for same day service, pricing was fair, employees well trained and extremely professional. I highly recommend Alliance Plumbing and Drain!!

Matthew from ROTO-Rooter was working the late shift and came in out of the rain and replaced our…read moresump pump that plaguing us for years. For years, we dealt with the problem that the sump pump actually wasn't strong enough, but we had no clue. Matthew came in and told us that an actuality, not only was the sump pump aged, but we also needed one that was a lot stronger to handle the amount of rain that was rushing down the staircase outside our house to the basement door. At times, the amount of was so much that would quickly slip under the door and flood our basement and had done times. We kept thinking, maybe it was just because the sump pump wasn't plugged in, or the drain was clogged with leaves and debris, or we just seal that whole area off. But we never had a clue that all this time it was just because the sump pump was under performing; that, as Matthew put it we had a .2 strength sump pump and needed a .5 hp sump pump. Well, he thought that he wouldn't be able to replacement that late at night, but he dug in anyway, and actually found one, retrieved it from the store, and replaced it, all in the same night. We're so glad he was able to assist and that we on ROTO-Rooter to assist us. We highly recommend going with ROTO-Rooter anytime you have problems. Thanks, Matthew again. We appreciate it.

It just gets worse and worse…read more.. Again, I wish there was a way that I could give Roto Rooter zero stars. Ironically, their laughably inept service at my house wasn't even the worst part. I don't know if they are the finance team, accounting, or part of their customer service team, but the staff that I dealt with (Shannon, India, and Vanessa) we're unprofessional, rude, and just plain threatening in all the emails. And mind you - this is all because they are coming after me for about $200 that my insurance company is supposed to pay. But my insurance company refused to pay it because Roto Rooter couldn't justify the cost. Anyway, I finally got tired of dealing with all the children and decided to be the grown-up and just pay it. Now we all know, between, me my insurance company, and Roto Rooter, you can guess who has the least amount of money. But it's OK - it is worth it to be done with them for forever So I'm asking you all to do me a favor - DO NOT USE ROTO ROOTER! I'd rather go ahead and pay them this money versus somebody else spending $2000 or more giving them money for incompetent, rude, and unprofessional service.

My experience with True Plumbing, and Gabriel today was excellent!…read moreReplaced my water heater and kitchen faucet! Very happy with the work, and the results. Gabriel was super nice and very professional. Fair price and pleased with the company overall....would Highly recommend! Alison S. Peachtree Corners, GA

My updated review keeps getting deleted. I'm not going to…read morewrite it again until I'm sure it won't be deleted. We returned from a trip to no hot water. Again. True Plumbing replaced our 16 year old gas water heater two years ago. Today, the technician told me we needed to replace our 2 year old water heater and get an electric one instead. If this review doesn't disappear, I'll fill in details later. Do not get your water heater from True Plumbing.

Cody A. from Chen Plumbing was fantastic. He arrived right on time and installed a whole-house…read morewater filtration system. During the installation, he discovered that my sump pump was not functioning properly and stayed late to make sure it was fixed correctly. Cody was thorough, knowledgeable, and clearly takes pride in his work. The job was completed neatly, and he cleaned up everything afterward. I really appreciated his professionalism and attention to detail. I would highly recommend Chen Plumbing and Cody A. for any plumbing needs.

I was disappointed with Chen Plumbing after reading so many great reviews. My 20-year-old water…read moreheater started leaking, so I called them out. The techs said my water pressure was extremely high at 110 psi, which surprised me because our original plumber had set it quite low. They checked the PRV at the crawlspace entrance and said PRVs need replacement every three years. They quoted $3,200 for a new water heater and PRV, or $3,000 with their "$19/month membership" - which they made sound like an obvious deal. The tech told me that if I adjusted the PRV myself, they would not warranty the water heater. Before leaving, the tech mentioned a $49 dispatch fee. I reminded him that someone from Chen had texted me saying there was no fee, and only then did he waive it. After they left, I checked the water pressure myself with my own gauge. It was just under 60 psi, which is ideal. And I learned that PRVs typically last 10 to 20 years. It seems like a lot of techs are under pressure to upsell people with pointless warranties. Edit: Chen plumbing did reach out to talk, but I was busy working with another company to get the water heater installed. Notably this new company set the ballast at 55 after checking our pressure levels and seeing it at just below 60. After telling him what happened that morning with Chen, the tech went into the crawl space and checked the PRV. It's fine. (Also, they charge half what Chen would've to install a new PRV)

Alex is such a great job responding quickly and scheduling an appointment next day to replace my…read moretoilet. Very professionally, he assisted me pick out the right toilet and accessories I needed for the job and space. Once Alex showed up, he can prepared with everything he needed, removed existing toilet, and installed the new one in under an hour. I appreciate his quickness, professionalism, and communication. Highly recommend!

Total transparency from start to finish, pricing was great. Work was excellent and they even…read morefollowed up with me a couple of days later to make sure everything was going good and that we passed inspection through the county. I highly recommend them.