I had a very complex plumbing repair that needed to be done and it required some "out of the box"…read morethinking on Jason's part. We ran into many challenges along the way but came up with a solution that fixed the problem while minimizing the amount of disruption to our home. Jason & Jeffery were here on and off for three days until the job was completed at a price I could live with. I would not hesitate to recommend Omni Plumbing to anyone.

After a weekend away, I returned home on Sunday night to find my downstairs powder room toilet was…read moreleaking and had flooded my downstairs. I turned off the water to the toilet and called Omni (found them via a Yelp search). I'm 100% pleased with their service. They showed up right away and fixed the problem by replacing a supply line and valve. I told them that my insurance company wanted photos so they took photos at every step of the way and texted them directly to me. They also showed me all of the parts they replaced and explained the exact problem, so I could show them to my insurance adjuster. Jason and Brent were fantastic; professional, friendly, fast, and helpful. I will be keeping their contact information for future plumbing work.

I contacted the civilized plumber for an estimate of work on a p-trap. The service would require…read morecutting the ceiling open which would in turn need a drywall install. When I reached out to schedule the service it went smoothly; however, when I asked about the information of the drywall installer this is when things took a turn. I was not responded to and had to follow-up multiple times. I then wrote the team to note it was frustrating to have to follow-up so much on a crucial part of the work. For some reason using the word "frustrating" apparently was not seen as polite and I was labeled rude. I tried to explain my view point but was prompted to cancel my appointment. I really wouldn't recommend using this business because it's quite unprofessional the response I received, and I also find it alarming that a customer can't voice a viewpoint. I think businesses should be open to feedback and work with clients to reach a solution or at least acknowledge the viewpoint especially if it is factual. My main concern with this business is I can't imagine needing to solution with them if something goes wrong on the job site. The team feels inflexible, insensitive, and unprofessional. There are a million and one service agents in Atlanta, I'd keep searching and not utilize this team. Customers deserve to have a professional communication dialogue.

Everything about my experience was excellent. Scheduling, on time, easy to communicate, looks like…read moreexcellent work. Cleaned up well, and good price. Will definitely use again.

I discovered I had an underground water line leak when I noticed my meter was still running with…read moreall the water shut off inside the house. My usage had spiked from about 9,000 gallons a month to 27,000 gallons. There was a pool of water in my front yard and I even had ducks showing up, which should tell you how bad it was. I reached out to a few plumbers in the area and Arrowhead was one of the first to respond. Derrick, the owner and a Master Plumber, came out to assess the situation. He was upfront about all the options, from a patch repair to a full line replacement, and explained the pros and cons of each without pressuring me into anything. He always took my opinion into consideration. The estimate was fair and clearly written. He sent the invoice via both text and email, and offered multiple ways to pay. The crew showed up on time Wednesday morning. They finished at a reasonable time, which seemed quick to me for a full water line replacement from the meter to the house. The workers were all really nice and professional. Before he left, Derrick was very thorough. When the job was finished I was excited and ready to use the water again. I tested everything and it was working as expected. It would have been easy for Arrowhead to just pack up and leave at that point, but Derrick took the time to make sure I was well equipped to check pressure and plumbing in my home. He actually found that I had toilets that needed to be rebuilt and were still running water. I had no idea they were leaking or even how to check for that. He made sure I was a more informed homeowner before leaving. I highly recommend Arrowhead Plumbing. Top notch company with amazing customer service. Derrick is knowledgeable, honest, and genuinely cares about taking care of your home. I expect to use him for any future plumbing needs. If you're in Gwinnett County, call Arrowhead.

Derrick Sr and Jr are both very professional and addressed issues quickly. We've had multiple…read moreprojects completed by them. Installing venting system through the attic for basement bath, replacing hot water heater, addressing both of our daughters plumbing leaks in their homes.

I am very disappointed in the quality and integrity of this company. They put in a water heater…read moreimproperly and did not hard wire the pipe. They did work NOT to code and did NOT explain the implications to me. They later accused me of not being willing to pay which is NOT the case at all. Furthermore, they did not properly set up the gas pipe in the crawl space, and it resulted in a very dangerous gas leak while still under warranty. I had had a previous bad experience with them where they charged me over $600 to run a camera to the toilet where they misdiagnosed the issue. I hired another plumbing company to deal with the REAL issue. Because I had had a negative experience with them already, I called another plumbing company to repair the gas leak - Reliable is professional and in integrity. When I tried to seek resolution from the owner Matt Zurn, he was completely disrespectful and insulting. I would steer away from this unprofessional company at all costs. They are not to be trusted.

Super experience with Zurn. They just replaced the plumbing works on two toilets, fixed a cold…read morewater bathroom sink handle that was non functional and cleared out a rather frightening clog from that same sink. Everything they needed on the truck. Randy and Alex were super pleasant, professional and courteous. Everything done in a timely manner all while handling a curious cat and yapping dog with ease and good humor. This was a same day visit. They were here within an hour and phoned ahead. Could not be more pleased.

I made a mistake trying to replace the cartridge to my shower faucet. I thought the Googles would…read morebe enough to help me but Delta faucet company said hold my beer. Long story short, I thought I had diagnosed the problem to something far more severe than the true problem at hand (me). Good old boys could've taken me to the cleaner because I was setting myself up but they were honest and I'm very happy to pay them my money. Integrity is everything. Anyways, don't hope to have another plumbing problem but if I do I know exactly who I'm calling.

NOTE: This is my second attempt to post a review for this company. The company removed my first…read morereview, after disagreeing with what I wrote. I don't write salacious or slanderous reviews on here. I'm not an angry, misunderstood, conflicted teenager with a score to settle. I'm 56 years old, and I try to write clearly and objectively. On Monday April 15 two plumbers from GOBP showed up on time to repair the main water line next to our meter. When they arrived they estimated $900-1100 for the repair, which seemed high but, as they stated, this was an estimate which, I assumed, could go up or down if the job requires more or less time or materials. The two plumbers started to work immediately. One plumber dug out a 1x2x1' section of soil, then the other installed a couple feet of blue PEX hose and a shutoff valve. The first plumber replaced the soil and sod and the job was finished in one hour. So, two plumbers, together working one hour, with about $50 in parts. For that they charged $960. They lowered the price to $900, after l pointed out it was a one hour repair. I noted out that each plumber was charging me more than $400 an hour for their labor, which is more than doctors, engineers, lawyers and other professionals make. They replied, "we charge by the job, not by the hour." But the quote for the job was just that--a quote, an estimate! They wouldn't budge. I paid, wrote a review here that night and thought I was done with them. Four days later, on Friday evening, I got a call from "Chris" who wanted to discuss my review. Chris tried to convince me that they were fair, that I got a good deal, but that inflation has just been "really hard" on everyone. I disagreed. The plumbers showed up, priced the job high and showed little flexibility to adjust the price when the work was less than estimated. If they need to estimate high to cover their tails, fine, but don't use as an excuse to gouge me. Chris then tried to say it was my fault that they overcharged, because I didn't ask them up front how long it would take, or try to negotiate a lower price. Then he explained that his company loses money on other jobs...and I inferred from this that he is somehow justified in overcharging other customers like me, because he has to make up that money someplace. I agreed to modify my original review, to state that the plumbers did give me an estimate at the start of work (according to Chris I should have included that in my review, and that I didn't try to negotiate the estimate before they started work. Think about how ridiculous that sounds: "give me a lower estimate, please.". The morning after we spoke, I looked for my review on here to make the changes I promised, and it was gone.

Outside faucet spewing water all over the place after painter pressure washed my house. IMO, when I…read moreheard the sound of it I knew there was too much pressure. My usual plumber (who is also excellent) could not come out right away. I asked if he would please recommend someone, especially since I had to shut off all water to my home. Thaddeus was the man he recommended! He arrived the next morning, as he said, replaced the faucet, and all has been going just fine since. His personality, punctuality, everything was first class. I am GRATEFUL!!

Thaddeus came out to install some bathroom fixtures we had bought to replace some old fixtures that…read moreprobably had not been replaced in 20 years. Thaddeus was on time, explained everything that was needed, made some recommendations and provided a fair price. I would recommend Thaddeus and Prestige Plumbing to anyone and will use them again. Thaddeus gives me great piece of mind in meeting my plumbing needs.

I'm 85 years old and I've dealt with more than a few plumbers and plumbing companies in my life and…read moreI've never like one better than John Hazzard at Estes Plumbing. I like him and Estes because: 1. He's done excellent work on two separate jobs for me. 2. The company sent him right away. 3. Both jobs were done at a very reasonable price and you're shown the price for a job in a book before the work starts so you don't have wonder if the plumber's on commission or influenced by the value of your house. You'll like John. He's a slow-talking, quick-witted perfectionist with a sense of humor who loves the job he's been doing for 26 years and the company he's worked for 13 years, which also speaks well of Estes. So when John does the job for you as splendidly as the two he's done for me, take the time to write a few words about him on a review on Podium or the Estes website. It counts these days. His pride won't let him do it so I'm asking for him. Do it for John and the many people with plumbing problems it will help. Jeff F.

Stacey gave me an ETA and was on time. He diagnosed the water line installation for my new…read moredishwasher and completed it in a timely manner. His pricing was fair as well. I will use him again.

Ayres replaced my sewer and water lines years ago. When I have a plumbing issue they are my go to…read more Excellent

Had water heater installed. They brought a quality heater, installed it quickly, and were…read morethoughtful in not damaging walls while going down stairs.