I called Tom Ward plumbing due to an emergency leak. They accommodated me right away. Matt is the…read morebest plumber I've ever experienced. He was so professional and knowledgeable. He was thorough and experienced. He even gave me some plumbing tips which was so nice of him. Going forward Tom Ward's plumbing will be my go to plumbing company, specifically Matt. Thanks again for fitting me into your schedule.

I contacted Tom Ward Plumbing to assess a refrigerator issue. A plumber arrived, spent…read moreapproximately five minutes on site, pulled out the fridge, and told me I would need an appliance repair specialist instead. No diagnostic work or repair was performed. I was later invoiced $125 for this brief visit. I spoke directly with the owner, Tom Ward, and respectfully explained that I didn't believe the charge was fair considering the lack of service. I shared that I'd be open to alternatives, such as reducing the fee or applying it as a credit toward future work. He stated the $125 was a travel fee and that had he personally come out, I would have been charged $185. I explained that I chose his business because it came highly recommended by family. In response, he said he would like to speak with them to explain the situation. I told him that wouldn't be necessary, as I was the homeowner and the person who engaged the service. I reiterated that I respected his need to run a business, which is why I called to find a fair solution. However, he then told me I had five days to pay the invoice or he would place a lien on my house for $200. I found this response aggressive and unprofessional, especially after attempting to have a civil conversation.

Elijah came out to cut our flanges and set our toilets following install of new flooring. Not only…read morewas he professional and completed the job, but also spent 45 minutes of his own time investigating a pinhole leak near our water heater. I can't recommend Elijah or RC Plumbing & Drain enough!

Excellent service! RX Plumbing was recommended after getting the run-around from a different…read moreplumber for 6 days! Both sides of kitchen sink were badly stopped up with pressure causing the dishwasher to flood. RX sent out 2 very personal & professional young men & snaked the drain out the SAME DAY I contacted them. They know & can explain everything, gave cost est prior to work, & made certain everything worked well before leaving. Highly recommend RX Plumbing.

Requested a work order, never received. Agreed on price for repairs and attempted to raise it $400…read morefor no additional repair or parts. Waited a week to ask for payment. Then increased price with no reason. Argued with me and 2 toilets still are not working properly. Very dissatisfied.

After reaching out to about 4 or 5 plumbers who obviously have too much work to call me back it…read morewasn't until I called Standridge that things turned around for me. We had 3 toilets, 2 tubs, and a water heater replacement. He responded on a weekend and booked the appointment next day. He arrived during the window and even called ahead. He completed the work that afternoon. I wanted them to make some money so I agreed to their original quote which I believe to be fair for both parties. I highly recommend the Standridge team! - happy customer

Look guys...I needed to change a water heater and modify its pipes and connections (gas,drain,…read moreexpansion tank, etc.). After I quoted the work with multiple plumbing companies I received quotes only for the labor in all the possible range (from $2,500 to $800). I was extremely disappointed because coming from the mechanical/technical world I knew they were overcharging me as crazy. After reading the reviews I decided to contact these guys. And everything other customer say is true, Chris answer my questions super fast he allow me to send him pics and explanation of the work needed by text message and gave me a quote through the same way. More than reasonable price and no hidden costs. At the end I bought the heater and installation with them. Next day they were at my home installing the device. Roy, the person who came to install the heater and modify the pipes was amazing. He knew what he was doing and was able to explain each step to me. Also he didn't take shortcuts and was very thorough in everything he did. Was really a pleasure to deal with him. My recommendation is quote with a lot of companies if you want. But always check with these guys....honest...reasonable price and extremely professionals.

I called, got directed to an answering service and then a chat bot started texting me and I as not…read moregood at language, was told someone from here would be at my house today, then a different dude from a different company called and said he had a job to do here at my house. Feels scammy. Not trustworthy. I canceled the job and blocked the number.

A belated review to say these guys are amazing! The team had fixed a few problems over the last…read morefew years at our townhouse and every time they were professional, fast, and fixed everything perfectly for a reasonable price. They also went over and beyond to fix several unexpected plumbing issues at my parents house that we learned of when a geyser errupted in their house while we were eating Thanksgiving dinner. I cringed reaching out (and only did on a holiday as we were looking at a flood - water shut off valve broke when we tried). They calmed me down, had someone out within an hour, and took care of everything flawlessly in my parents house. I cannot recommend them highly enough for any plumbing needs you have!

After reaching out to Emergency Plumbers on a couple of prior urgent/emergent occasions, and…read moreexperiencing very responsive, timely, reliable, excellently priced, and always successful services with several different plumbers, an amazingly efficient and empathetic administrative assistant (Alex is the best!), and even meeting the owner when he came to work on a more complex issue at my home on one occasion, I feel extremely confident in their abilities and have them saved in my phone as my go-to plumbing experts!!!!! I highly recommend this company. They are really doing a great job!!!

Groundworks went above and beyond for us! They worked with…read moremy schedule and were even able to come out the same day! Pricing was more than fair. We got an estimate from another company that we felt was trying to take advantage of our situation and lack of plumbing industry standard costs by charging 3x what the normal cost would be. Zack was friendly, professional and worked quickly. Definitely using them in the future!

We had an emergency on a Saturday night with a leaking water heater, and Groundworks came to the…read morerescue. I called and the owner showed up right away to shut off the water and prevent further damage. First thing the next morning, he was back with a replacement and got everything up and running quickly. This husband and wife team is exactly how you hope every service provider will be: kind, responsive, trustworthy, and reasonably priced. They made a stressful situation easy to deal with and were truly a pleasure to work with. If you need plumbing work, I highly recommend Groundworks. Fast, friendly, and professional. Couldn't ask for more!

We have used Gwinnett Area Plumbers three times now. They have always been quick to respond,…read morearrive on time, are very professional, and their work has been good. I would highly recommend. Every time we have had a problem they have fixed has gone the same way. 1) They do an initial diagnosis and give a quote estimate (but warn it could be more once they get things taken apart and determine for sure what is the exact problem). 2) Once they determine for sure what the problem is, their initial diagnosis was correct. The price is the same as they initially estimated. 3) They finish the job quickly, professionally, and the workmanship is good.

Fast response time, Friendly service , quick service , repetitive to get it right. No complaints…read morehere!

I used the Yelp's services quote system and got a competitive bid from this company that (at the…read moretime of this writing) only had 1 review at 1 star, however a rival review site (that will remain nameless) had this company at 4 stars, so I gave them a shot. I needed a water re-circulation pump installed, a toilet replaced, and a bidet seat installed to clean my (literally) spoiled ass and they were able to send someone out in 2 days. Hallway's technician Wil was punctual, professional, and friendly. He did an excellent job with installing everything. Installing the pump required cutting some copper pipe which he took care of. My bathroom now has nearly instant hot water and the toilet's working perfectly. I'll definitely use this company in the future for my plumbing needs.

I was installing a hook and hit a water line in our brand new home. Hallway was responsive and came…read moreto our aid within two hours. Will, the plumber who arrived, was quick, knowledgeable, and very very helpful. As he worked he explained what he was doing and how our systems worked. He even fixed an issue with our hot water tank. We would call him again in a heartbeat! Thanks Will and thanks Hallway Plumbing-- you salvaged what could've been a very bad night!