I am, of course, talking from my experience. I have read the good and bad reviews as well…read more I had known them in the past (circa 20yrs) as I was new to the city and was shopping around different stores. I was not impressed but I already know the cycling world... I moved to north of Metairie and looked for a bike store closer to me. It only took me a few years to run away from them due to an expensive and bad situation which the store manager not only did NOT managed well but happened to be very greedy. Then I went to Bicycle World. I was needing an upgrade for my 2001 Litespeed and also I was riding with a lot of neck and shoulder pain. Not only the guys were very helpful but knowledgeable and they detected immediately the problem. Since then no more shoulder pain. Many years later, I needed a saddle upgrade and again, this time Adam, was very accommodating and helpful. We all make mistakes as we are human and also it depends on the attitude we present to others. As for me I try not to be an @&@!? and negotiate issues. I've never had a problem with them and if I do, civil behavior helps to get things done.

Stopped in shortly before they closed. I had a very minor issue compared to other jobs they may…read morehandle.. Mr. Darrell was very thorough and handled my job promptly. Thanks guys.

This shop is a trip. If you're in the area give it a check out…read more I go to a lot of bike shops since I travel so much. This place has a ton of weird stuff.

I require a very specific type of suspension fork, one that is not difficult to find, & of which…read morethere are fewer than 5 equally compatible variations on the market. I inquired about locating one & the associate I spoke to was able to. He even read back to me the exact model & brand, which I was familiar with & had already found online. In that instant I was prepared to purchase this part directly through Bayou Bicycles & enlist them to start the repair. However, the associate was "not comfortable" purchasing the part without seeing my bicycle, despite having the model & dimensions and despite my reassurances that I was not a complete moron & could therefore guarantee that it was indeed the correct part. I hate to see bike shops become obselete but this is how it's happening- Preachy, know-it-all dilletants more interested in performance & inane principles than actually maintaining & assisting customers.

Just spoke on phone, guy picked up so helpful, he was helping me with bike seat to lower it with…read moreallen wrench but said they'll be closing at end of month so too bad, I'd def go back.

TL;DR: Sold me the wrong size bike, dismissed my input, repeated mechanical issues never fixed,…read moretried to charge me for their mistakes, and treated me like a nuisance instead of a customer. I bought a $600 bike from this shop and told the owner at the time of purchase that I felt like I was leaning over dramatically towards the handlebars. Instead of helping me find the right size frame, he sold me the bike he had in stock and assured me it was fine. After a few months of riding, I developed constant neck, back, and wrist pain. The bike also had recurring mechanical problems. The tires rubbed against the frame or brakes, sometimes preventing the wheels from turning at all. Friends would help me adjust the seat or tires, but the fixes never lasted. When I brought it into Dashing, the owner dismissed my suggestions and insisted on making small incremental adjustments. This led to multiple trips back and wasted money on trips that never solved the issue. Including trips where I would call Dashing, ask the owner if I could bring my bike within the hour, arrive within the timeframe, and see a "Be back soon" sign on the door and wait indefinitely (usually another ~45 minutes) with fellow customers who'd appear until the owner returned annoyed. Estimates of when my bike would be ready were rarely honored. My bike was once in shop at the onset of beautiful weather (I missed a big social bike ride) for weeks longer than estimated. Getting in touch with someone on the phone despite leaving voicemails was impossible. I was later told by an employee that, "[They] don't really check voicemails." They also struggled with intra-staff communication between the three employees that I encountered. I would come in with an issue, tell it to the employee on duty who'd come up with what felt like a solution only to encounter at my next visit another uninformed employee who was not privvy to any of the reasons my bike was at the shop in the first place. The only helpful experience I had was with an employee named Rose, who actually listened, made on-the-spot adjustments, and checked with me before sending me home. Unfortunately, once I started riding again, the same wheel problem returned. Each time I brought it back, they would adjust spokes, but the issue kept happening. On my third visit, they even tried to charge me again for truing the tires, claiming my earlier adjustments to the stem plus my weight caused broken spokes. At that point, I told them to stop service and give me the bike back. What frustrated me most was not just the repeated mechanical issues but the dismissive, condescending way I was treated, especially by the owner and the other guy that works there. They never took responsibility for their poor service and acted like I was a nuisance or expecting free services instead of a loyal customer who had been shopping with them for years. On top of that, my bike would be returned to me with damage: the rubber that encases the break, split; the handlebar tape, loose; the cap on the handlebar, missing. There'd be no acknowledgement of the damage from Dashing. I would bring it to their attention only to be treated like it wasn't their problem. The current owner benefits from the community's assumption that the Dashing Bicycles on Sophie Wright Pl is owned by the same women that owned it under the same name, Dashing Bicycles, when it was on Broad St. Dashing Bicycles's current ownership (James, the face of it) does not uphold the same standard of care or accountability. I would not recommend buying a bike here.

We took our very old bikes (50 years and 20+ years) in for tune-ups,and he said it would take about…read morea week. He called with an update and pricing early in the week to get our approval, and then proceeded to finish all of the repairs and replacements including seats, brakes, two tires, and new chains among other things. Exactly a week later we wheeled out our bikes that look and ride like they have been given a second life. Thanks!

Aaron's a cool dude. He got my bike riding nice and smooth with new pads and rotors. No more loud…read moreass brakes and the stopping has improved tremendously.

Great back packs for school time. Found some exercise equipment I was looking for and hadn't found…read moreyet. BMX bikes. Had Adidas, Nike, and Vans tenny shoes. Nice selection.

The employees were so nice and helpful. I wanted a director's chair and they had a ton to choose…read morefrom. I asked where they were and a nice man went with me to show me and let me try them out. I really enjoyed my shopping experience!

I was in the Elmwood Shopping Center on another errand and saw that this place was here. I have…read morebeen researching bicycles online for some time, so I figured I would come in here and look around. There was plenty of parking in front, and all around. Three guys were working, all behind the counter, when I came in. I walked around, not really knowing what to do when I came in. Owen ended up coming over to help. While he was very friendly and helpful, I am not sure if I will be back to purchase from here. Not because this is not a great brand, because it is, but I am just still so unsure.

Great shop, everyone is first class helpful, professional and knowledgeable about the bikes they…read moresell. I highly recommend this shop.

I purchased a used cruiser at Alex's. It became my best friend for a 3 week visit to New Orleans…read more Thank you to the helpful staff.

Renting bikes from Alex was one of the best decisions we made on our recent trip to Nola. We stayed…read moreat Hotel Peter and Paul in the Marigny and were just a few minutes walk from his bike shop. Alex is friendly, courteous, and happily answered all our questions. We canceled our rental car reservation when we learned we could get around much more efficiently on bikes. His cruisers are cute, comfy, and he provided us with bike locks and helmets. Pickup and returns were super easy. We'll definitely be visiting him again when we return!

Bunch of overpriced thieves. Dropped 2 bikes off to get serviced nuts and screws were falling off…read morethe first one and the other wasn't able to change gears. Hard to believe the bikes came back in worse condition than when I got there. Avoid this place they have no problem Over charging you but won't own up to their errors and mistakes.

I went in there today to look for a hybrid bike. Eric was professional and showed me many different…read morebikes that would be good for me. It is a wonderful place to shop for a bike.