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    Bayou Bicycles

    3.9 (99 reviews)
    ModerateBikes
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    Stephanie S.

    Oh, how I wish this bike shop existed in NYC! Friendly, knowledgeable staff. Great selection of bikes & gear. Reasonable prices. I rented a bike for 48 hours. It was $60 and they took a deposit that was equal to the retail value of the bike ($430). It's a little hard to swallow, if you don't expect it, but it's a solid policy. My bike came with a helmet & lock, which was helpful. It was a gear-less bike, but NOLA is mostly flat, so not a problem. The basket was great for holding a water bottle & my bag. Returning was easy & I got my deposit back, on the spot. Also worth noting that this shop is right on the Lafitte Greenway, so super accessible.

    Ted G.

    I knew the moment I walked in that this was going to be the place where I spent my money. Older guy with glasses, Robert was incredibly knowledgeable and friendly. He spent a lot of time helping a guy out who's last bike purchase may have been made by his mother when he was 12. Came out with a bike that I'm really happy to have invested in.

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    Ryan H.

    The addy says Toulouse, but it's right off North Jeff Davis by the Bayou St. John, just steps away from the post office. You might miss it if you aren't looking. I think there was another local bike shop here at one time (Mike's?), but I never went in. Product: Bicycles and bicycle accessories. I really only buy accessories here, and they usually have what I'm looking for. Prices are a little on the high end, but they have a large stock. (3 stars) Service: Top-notch---I have been here a few times, and only had to wait once. Friendly to a fault, not pushy on upsells, and they've done a minor repair or 2 for me at no cost. (5 stars) Facilities: A older metal construction building that, as noted, is easily missed if one isn't looking for it. They have a shared private parking lot off the corner of Toulouse and N Jeff Davis, though it is in disrepair and could use some leveling, topping, and painting. Signage is posted, but almost as unremarkable as the building itself, more a reminder to those who know what they are looking for as opposed to a new customer. In contrast, the inside is well-kept, spacious, and lain out well. (3 stars) Overall: Definitely put this one on your list of New Orleans bike shops for business. The friendly service means a lot to me. There are a few things I noted above that aren't fabulous, but fix these and you have a 4 or 5 star place easily. (3 stars)

    Jessica R.

    I'm really hoping to acquire a new bike before Mardi Gras, so I can avoid driving anywhere this Carnival season. Seriously, bikes are the only way to get around this time of year. Parking and traffic and parades and drunk tourists - you'll get everywhere faster and safely on a bike. It's much less stressful, too. Back to the issue at hand: reviewing Bayou Bicycle. It's a big space, located near the American Can and Post Office on Bayou St. John. Was at City Park today, and decided to walk over to see if they were open, and ideally ride home on my new bike. Sadly, my budget for a new bike is NOT $500, and therefore I couldn't find anything to buy today. They have nice stuff, as far as I can tell, but I'm not that hardcore and plus all my bikes have been stolen since I've lived here (all three of them), so I'm not interested in dropping half a G on one quite yet. It wasn't clear who was working and who was shopping, and I wasn't greeted or asked if I needed any help. Would've been nice, but I suppose it's not the end of the world. Not that I think anyone should avoid this place (not at all!) but I doubt I'll be back soon.

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    4 years ago

    Fast service; fair prices! Their parking lot has a lot of holes in it but there's a surprisingly lovely pond view.

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    Page 1 of 3

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    Gerken's Bike Shop - Near the McDonald's on Saint Claude

    Gerken's Bike Shop

    4.8(66 reviews)
    2.7 miSt. Claude
    $

    Gerken's is closed. Very sad. Cool people, fair trade. Wish I'd done more business with them.read more

    My first experience with Gerken's Bike Shop was on 07/25/24, when I brought in a bike I had…read morepurchased online to be fully assembled. Unfortunately, this turned into a disappointing introduction. Upon picking up the bike, I was informed that the frame had sustained scratches -- which Gerken's claimed were due to poor packaging or damage during shipping. However, this was only mentioned after the bike had been fully assembled. No one contacted me beforehand to inform me or ask how I wanted to proceed. Instead, the bike was put together anyway and touched up with paint in an attempt to hide the damage. It felt less like a courtesy and more like a quiet cover-up. Despite this, I gave the shop the benefit of the doubt and returned a few times for routine maintenance. I had a rear brake removed and a set of carbon tubeless wheels installed -- and that was the only visit where everything went smoothly. I want to call out Casey by name for doing excellent work on my wheels. He's the one technician who showed true professionalism, and none of this review should reflect poorly on him. Unfortunately, my final visit on 04/17/25 confirmed that this wasn't the shop for me. I came in to have a crankset and new pedals installed. The job was completed the next day, and I went to pick it up. Diego, the technician who had done the work, was helping another customer and never acknowledged me. Another employee handed me the bike, and I left. Before loading it onto my rack, I inspected the frame -- and found a deep gouge in the top tube, down to the raw metal. I immediately went back inside. Only when I returned and was visibly upset did Diego finally speak to me. He admitted to dropping a tool on the frame -- but didn't say anything at the time and let me pay and nearly leave without mentioning it. To make matters worse, he justified his carelessness by saying he works on "crappy Walmart bikes" all day and handled mine with the same disregard -- even though this bike is a $2,500+ investment and something I take great pride in. This experience has cost me an additional $700 to replace the damaged frame and have the bike rebuilt. I won't be returning to Gerken's and I strongly advise anyone who cares about their bike -- no matter the value -- to take it elsewhere. The lack of accountability and pride in workmanship here is unacceptable.

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    Gerken's Bike Shop
    Gerken's Bike Shop - Double check. Opening times are different than what's listed on yelp.

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    Double check. Opening times are different than what's listed on yelp.

    Dashing Bicycles

    Dashing Bicycles

    4.2(59 reviews)
    3.1 miLower Garden District
    $

    TL;DR: Sold me the wrong size bike, dismissed my input, repeated mechanical issues never fixed,…read moretried to charge me for their mistakes, and treated me like a nuisance instead of a customer. I bought a $600 bike from this shop and told the owner at the time of purchase that I felt like I was leaning over dramatically towards the handlebars. Instead of helping me find the right size frame, he sold me the bike he had in stock and assured me it was fine. After a few months of riding, I developed constant neck, back, and wrist pain. The bike also had recurring mechanical problems. The tires rubbed against the frame or brakes, sometimes preventing the wheels from turning at all. Friends would help me adjust the seat or tires, but the fixes never lasted. When I brought it into Dashing, the owner dismissed my suggestions and insisted on making small incremental adjustments. This led to multiple trips back and wasted money on trips that never solved the issue. Including trips where I would call Dashing, ask the owner if I could bring my bike within the hour, arrive within the timeframe, and see a "Be back soon" sign on the door and wait indefinitely (usually another ~45 minutes) with fellow customers who'd appear until the owner returned annoyed. Estimates of when my bike would be ready were rarely honored. My bike was once in shop at the onset of beautiful weather (I missed a big social bike ride) for weeks longer than estimated. Getting in touch with someone on the phone despite leaving voicemails was impossible. I was later told by an employee that, "[They] don't really check voicemails." They also struggled with intra-staff communication between the three employees that I encountered. I would come in with an issue, tell it to the employee on duty who'd come up with what felt like a solution only to encounter at my next visit another uninformed employee who was not privvy to any of the reasons my bike was at the shop in the first place. The only helpful experience I had was with an employee named Rose, who actually listened, made on-the-spot adjustments, and checked with me before sending me home. Unfortunately, once I started riding again, the same wheel problem returned. Each time I brought it back, they would adjust spokes, but the issue kept happening. On my third visit, they even tried to charge me again for truing the tires, claiming my earlier adjustments to the stem plus my weight caused broken spokes. At that point, I told them to stop service and give me the bike back. What frustrated me most was not just the repeated mechanical issues but the dismissive, condescending way I was treated, especially by the owner and the other guy that works there. They never took responsibility for their poor service and acted like I was a nuisance or expecting free services instead of a loyal customer who had been shopping with them for years. On top of that, my bike would be returned to me with damage: the rubber that encases the break, split; the handlebar tape, loose; the cap on the handlebar, missing. There'd be no acknowledgement of the damage from Dashing. I would bring it to their attention only to be treated like it wasn't their problem. The current owner benefits from the community's assumption that the Dashing Bicycles on Sophie Wright Pl is owned by the same women that owned it under the same name, Dashing Bicycles, when it was on Broad St. Dashing Bicycles's current ownership (James, the face of it) does not uphold the same standard of care or accountability. I would not recommend buying a bike here.

    I waited nearly 45 minutes by their door today because there was a "be back shortly" notice & this…read moreis the only bike repair shop in this part of uptown. There's no way to leave a message for them because their voicemail is backlogged (why?). GNO Cyclery on Carrollton answers the phone & is open during their posted hours. Plan ahead & call if you must make a trip to Dashing.

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    Bayou Bicycles - bikes - Updated May 2026

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