Deep down in my soul, I want to be an elite bike snob. In reality, I'm a fat girl who doesn't know enough about bikes to be a snob...but I do know that I lust after really elite bikes.
After a tragic (and all too brief) love affair between my front tire and a stretch of abandoned trolley tracks on Erato St, I was the proud owner of an unrideable bike. Even with a trued wheel, my confidence was shot. My sweet old roadie and I were no more. So the fat, scardy bike lover started a hunt for a replacement ride to get me back on the road.
I stalked bike websites, made lists, and visited shops to scope out my prospective investment. Each bike--no matter how wonderful on the internet--wasn't working for me in-person. I resigned myself to buying a bike that I just didn't love, until a friend encouraged me to visit one last shop. Since I raved and drooled over Globe bikes, my friend thought it prudent to actually SEE some Globe bikes.
The Globe shop in town? Bayou Bikes.
As this review may have indicated already, I'm a pain in the ass. I'm annoying and opinionated and full of pointed questions. Salespeople really don't love dealing with me because I need to know EVERYTHING. Oh, and I'm a total snob-face. (Does this make me a hipster?)
Anyway. Bayou is a bit of a hike from my digs, and it's not like I can hop in my car to visit. So I called. The salesdude seriously spent 30 minutes on the phone with me, answering the first round of my questions. Wow. He encouraged me to come by and actually ride a few bikes, because riding is believing. (It's true. If you have a chance to ride bikes before you buy, please do.) It's worth noting here that he didn't brush me off on the phone with a flip "just come in and ride the bikes instead of asking me" tone. He actually answered my questions without trying to pull me into the shop.
My field-trip out to Bayou Bikes was...unexpected. It's a huge, warehouse-style space that's dark and cool inside, with rows of beautiful bikes waiting for a commuter to take them for a run. On the left is an accessory wall that blows every other shop in this city out of the water. The depth and breadth of both bike-branded (Electra, for example) and independent merch (Knog, for one) is stunning. I was enchanted by all the possibilities. Oh, and in the right front corner? They have a basket closet. It's an alcove devoted exclusively to baskets. You want basket options? Bayou Bikes has basket options.
In terms of stock, their bikes focus on Globe, Specialized, and Electra. There isn't a lot of overlap between those three brands, which opens up Bayou's stock a lot. They have roadies, cruisers, cargo bikes, high-end beaters, and a vague category I call "city bikes." Their target audience seems to be people who use their bikes for transportation, be it low-and-slow to bars or brisk rides to work.
The other, really outstanding part of being at Bayou was the empathy and general Not Douchy behavior from the sales staff. When I explained that I'm going through an annoying phase where I'm both a snob and scared of riding, my salesdude didn't push me to try bikes I balked at. He suggested bikes that would be a great compromise for my needs. He had a general attitude of, "Everyone falls, and everyone shakes. It's okay to need some help getting back on the road." And he pointed out that most people who are in love with bikes own multiple bikes, without guilt. Truth. I now own two road-worthy bikes, and I don't need to apologize. Turns out that's allowed. Who knew?
Bayou, like other bike shops, encourages customers to take a turn on their prospective bikes in the parking lot...or further. (On their website, they mention test rides on Bayou St. John. And they mean it!) I spun a few different bikes through the lot and up Toulouse St, getting a feel for the power and speed. The shaded faux porch in front of the shop makes adjustments pleasant, even in our sultry August heat.
The general sales experience was so low-pressure, so pleasant. I could have walked away without purchasing anything, no hard feelings. I did buy that day because, yes, I did fall in love with a new bike. A quick cruise through the accessory wall meant a pile of little things to make the bike really mine (new grips, fenders, a bell, a flasher, mounted locks) as well as installation time. The bike was promised in a scant 24 hours later, with all of my bells and whistles attached.
Picking up the next day was seamless, perfect, wonderful. The ladywife and I supped at Parkway Bakery (a block away) and had a leisurely bike parade back to our part of the city.
I don't love that my chosen bike shop is a heck of a hike from where I live, but I do adore my shop enough to make the hike.
Accessibility notes: Door opens in. Small curb in front of the shop. Interior is dim. Floor layout is open, although some customers with mobility devices may have problems. High counter. Unpredictable loud noises from mechanics area. read more