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Services - Bokah Bikes

Bike repair and maintenance

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Assembled Bike
FreeDom ..

Bokah Bikes is an amazing community bike store where you can find vintage bikes for affordable rates, but also great insights, advice, tips, accessories, repairs and assembly (for any kind of bike). I'm super gassed that we have local bike experts within reach.

Great shop, helpful service,
Sam 'Wags' W.

Great advice, excellent service, and helpful insights about selecting an appropriate set of wheels for the increasingly bike-friendly city of New Orleans. St. Claude's Bokah Bikes New, Vintage, & ReFurbished Life in the bike lane #NOLA_Haiku @BokahBikes #Bywater #StClaude #NewOrleans #BikeShop #NOLA #Cycling #CityOfYes #NOLA300 #BikeToWork #CityBike #BikeLane

Eric J.

Andy is super nice and sold me a great bike for a deal. Also has locks, helmets, and other gadgets. Oh and rentals too. Cool place!

Great experience! I saw a bike I loved listed on Facebook so I messages Andres about it. He was very responsive, told me to come take a look at it whenever I wanted. I made it to the shop a couple of weeks later and my sunny yellow bike was still there! He had lots of cool vintage bikes though, so if sunny had been sold, there were more to chose from that were just as awesome. Andres was cool and just as excited as I was. After a test ride, I bought my bike! Looking forward to returning for tune-ups and whatnot, it's my new bike spot.

My 1974 Schwinn Breeze 3 speed, rebuilt and customized with a taller stem for my height.

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2 years ago

This shop is super passionate about bikes and their community. More than fair prices, great attention to detail, fast turnaround times.

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4 years ago

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5 years ago

Micah and the team saved us and repaired our bike quickly and with exceptional service and price. Thank you!

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8 years ago

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Ask the Community - Bokah Bikes

Review Highlights - Bokah Bikes

Andy kept me updated at each step, and made sure he had my approval before replacing anything.

Mentioned in 8 reviews

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Gerken's Bike Shop - Near the McDonald's on Saint Claude

Gerken's Bike Shop

(66 reviews)

$

St. Claude

Gerken's is closed. Very sad. Cool people, fair trade. Wish I'd done more business with them.read more

My first experience with Gerken's Bike Shop was on 07/25/24, when I brought in a bike I had…read morepurchased online to be fully assembled. Unfortunately, this turned into a disappointing introduction. Upon picking up the bike, I was informed that the frame had sustained scratches -- which Gerken's claimed were due to poor packaging or damage during shipping. However, this was only mentioned after the bike had been fully assembled. No one contacted me beforehand to inform me or ask how I wanted to proceed. Instead, the bike was put together anyway and touched up with paint in an attempt to hide the damage. It felt less like a courtesy and more like a quiet cover-up. Despite this, I gave the shop the benefit of the doubt and returned a few times for routine maintenance. I had a rear brake removed and a set of carbon tubeless wheels installed -- and that was the only visit where everything went smoothly. I want to call out Casey by name for doing excellent work on my wheels. He's the one technician who showed true professionalism, and none of this review should reflect poorly on him. Unfortunately, my final visit on 04/17/25 confirmed that this wasn't the shop for me. I came in to have a crankset and new pedals installed. The job was completed the next day, and I went to pick it up. Diego, the technician who had done the work, was helping another customer and never acknowledged me. Another employee handed me the bike, and I left. Before loading it onto my rack, I inspected the frame -- and found a deep gouge in the top tube, down to the raw metal. I immediately went back inside. Only when I returned and was visibly upset did Diego finally speak to me. He admitted to dropping a tool on the frame -- but didn't say anything at the time and let me pay and nearly leave without mentioning it. To make matters worse, he justified his carelessness by saying he works on "crappy Walmart bikes" all day and handled mine with the same disregard -- even though this bike is a $2,500+ investment and something I take great pride in. This experience has cost me an additional $700 to replace the damaged frame and have the bike rebuilt. I won't be returning to Gerken's and I strongly advise anyone who cares about their bike -- no matter the value -- to take it elsewhere. The lack of accountability and pride in workmanship here is unacceptable.

Dashing Bicycles

Dashing Bicycles

(59 reviews)

$

Lower Garden District

TL;DR: Sold me the wrong size bike, dismissed my input, repeated mechanical issues never fixed,…read moretried to charge me for their mistakes, and treated me like a nuisance instead of a customer. I bought a $600 bike from this shop and told the owner at the time of purchase that I felt like I was leaning over dramatically towards the handlebars. Instead of helping me find the right size frame, he sold me the bike he had in stock and assured me it was fine. After a few months of riding, I developed constant neck, back, and wrist pain. The bike also had recurring mechanical problems. The tires rubbed against the frame or brakes, sometimes preventing the wheels from turning at all. Friends would help me adjust the seat or tires, but the fixes never lasted. When I brought it into Dashing, the owner dismissed my suggestions and insisted on making small incremental adjustments. This led to multiple trips back and wasted money on trips that never solved the issue. Including trips where I would call Dashing, ask the owner if I could bring my bike within the hour, arrive within the timeframe, and see a "Be back soon" sign on the door and wait indefinitely (usually another ~45 minutes) with fellow customers who'd appear until the owner returned annoyed. Estimates of when my bike would be ready were rarely honored. My bike was once in shop at the onset of beautiful weather (I missed a big social bike ride) for weeks longer than estimated. Getting in touch with someone on the phone despite leaving voicemails was impossible. I was later told by an employee that, "[They] don't really check voicemails." They also struggled with intra-staff communication between the three employees that I encountered. I would come in with an issue, tell it to the employee on duty who'd come up with what felt like a solution only to encounter at my next visit another uninformed employee who was not privvy to any of the reasons my bike was at the shop in the first place. The only helpful experience I had was with an employee named Rose, who actually listened, made on-the-spot adjustments, and checked with me before sending me home. Unfortunately, once I started riding again, the same wheel problem returned. Each time I brought it back, they would adjust spokes, but the issue kept happening. On my third visit, they even tried to charge me again for truing the tires, claiming my earlier adjustments to the stem plus my weight caused broken spokes. At that point, I told them to stop service and give me the bike back. What frustrated me most was not just the repeated mechanical issues but the dismissive, condescending way I was treated, especially by the owner and the other guy that works there. They never took responsibility for their poor service and acted like I was a nuisance or expecting free services instead of a loyal customer who had been shopping with them for years. On top of that, my bike would be returned to me with damage: the rubber that encases the break, split; the handlebar tape, loose; the cap on the handlebar, missing. There'd be no acknowledgement of the damage from Dashing. I would bring it to their attention only to be treated like it wasn't their problem. The current owner benefits from the community's assumption that the Dashing Bicycles on Sophie Wright Pl is owned by the same women that owned it under the same name, Dashing Bicycles, when it was on Broad St. Dashing Bicycles's current ownership (James, the face of it) does not uphold the same standard of care or accountability. I would not recommend buying a bike here.

I waited nearly 45 minutes by their door today because there was a "be back shortly" notice & this…read moreis the only bike repair shop in this part of uptown. There's no way to leave a message for them because their voicemail is backlogged (why?). GNO Cyclery on Carrollton answers the phone & is open during their posted hours. Plan ahead & call if you must make a trip to Dashing.

Bokah Bikes - bike_repair_maintenance - Updated May 2026

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