Extremely overpriced products. Borderline price gouging. I'm talking about their 7oh products. A…read moreproduct that is $35 at every other smoke shop is $55 here. Don't shop here if you can help it! Workers are nice and friendly though. But that really doesn't matter much when the prices are so ridiculously high.

Every time I buy zyn in this joint, the zyn points have already been redeemed. LOL someone making a…read morekilling in Zyn rewards. I buy vapes here all the time and the staff is great but if I need zyn specifically, I'll just hit the 711 in the same parking lot

They were very nice and accommodated and helped me out while I was in Seattle!…read moreEvery time I go to Seattle I go out of my way to go over to City smoke so that they can help me!

Every time I come here it's the same great service no matter who's working. I come here at least…read moretwice a day

OVERALL EXPERIENCE: (reusable devices and juice) Made the…read moreswitch today from disposables to reusables. I have once before but I didn't like it, not sure if it was the juice or the device I went with. I wanted something that hit harder, as similar to a disposable device as possible. I believe I spoke with the owner, he was informative and took the time to help me decide on a device and a flavor. I wasn't sure what I wanted flavor wise but he did his best to help me decide and I'm a very indecisive person lol. It was genuinely a fun experience. He made jokes, was sweet, and also very respectful. He helped me set everything up and explained the two coils it came with, what watts to use them at, how to get the most out of the coil etc. He was very informative and I would 10/10 recommend this place to anyone new to vaping. PRICE: Now price wise I can't compare to other shops in the area but mark-up on products were noted. The GeekVape H45 I bought for $60. I could have gotten it online for $37.99 HOWEVER shipping factored in I was looking at just under $55. So the mark-up is there but very little in reality. You're paying for convince AND they had every color option available. After some research I'd say prices are reasonable. ALSO Smoke Train offers 10% off for militarily and dependents!! PERSONAL BACKGROUND: I decided on 25mg salt nic eventually I'll probably switch over to freebase, which the owner recommended. My reason for switching to reusable is that 50mg disposables were WAY too much nicotine for me. I hit it constantly I'm 120lbs and it was legit giving me nicotine poisoning. **Be cautious with disposables especially if you're under 150lbs and hit them frequently.** INITAL REVIEW OF GEEKVAPE H45 Currently using B series coil 0.4 at 28W Presoaked coil and waited around 8 minutes before use Personally prefer less airflow Waited 1 min or more between hits Design is sleek and attractive Came with charger and note to not leave on charger longer than 2 hours after fully charged to preserve battery. It seems like a good middle range device. Haven't tested longevity, dropping, water exposure etc will update review if anything notable comes up REVIEW OF CLOUD NURDZ JUICE using Cloud Nurdz Iced grape strawberry 60VG/40PG at 25mg nic Kind of nauseating? Some flavors do that to me idk it could be the switch from disposables or Watts. Flavor wise it's ok. Not a strong flavor but that's to be expected from salt nic The grape overpowers strawberry almost completely it taste like a sweeter cough syrup but a very airy version of it. Personally I don't like overly sweet juice and that was factored in for my decision. I've tried juice head and it was too sweet for me. This one is just ok. Probably won't buy it again.

showed the employee my smok novo device and he gave me the wrong pods for it then wouldn't let me…read morerefund them for HIS mistake. had to buy different pods.

Never fails with the friendly staff and how they take time to address any concerns or needs…read more And if they are able to order any juices or mods...chances are they already have it or will do their best to get it. Lives up to their Supply in the name...

Great staff and great product! I came all the way from California to this place and was not let…read moredown. The employee there was more than helpful and he didn't rush me at all. He put me on game to quality flavor and product. If you have a chance to come here you won't be let down even a little.

I bought a fake geek bar on 1/12/25. Doesn't hit the same and might not even be nicotine. Store…read morelooks like every other store but I wish I read reviews before spending $30.

This place like most smoke shops sells to minors. They sold to my daughter multiple times when she…read morewas 15. Now they go as far as give young people loans on buying products. They have no ethics or care how the affect young people's lives.

Great selection, nice location right by Pike Place Market and the employee who helped me - i didn't…read moreget her name but she had the most awesome purple hair - was so upbeat and welcoming. I'll definitely be returning!

I'm trying to explain what this store is and I don't even have words for it. Basically, it's a…read morewhole bunch of munchies! Munchies from around the world! All kinds of crazy, fun, yummy flavors and definitely many items we can't get here. Worth stopping in.

Early this year I posted a 3 star review for Xhale Vapor: I was unhappy about a "be right back"…read moresign during business hours, waiting until my patience ran out & still no one was "right back". But I'm over that now, and I'm back to amend my review. Over the last few months, Xhale has completely won me over. My former 3 star opinion is now a solid 5 stars, and here's why: The staff. They are always, ALWAYS friendly. The vibe is laid-back and welcoming. Everyone is very knowledgeable about their inventory. They take time to learn what we (the customer) prefer, which in turn makes their recommendations thoughtful and worth considering. If they are unfamiliar with a particular product (which doesn't happen often), they aren't afraid to admit it, but you can bet the next time you stop in they'll remember your question (even if you don't!) and they'll have the answer you need! The inventory: it's another reason love Xhale. The selection is good, the stock is mostly consistent, and the brands they feature are higher quality than the average vape shop fare. Prices are somewhat above average, but for me this is acceptable and balanced out by their business hours. Sure, you might find the same product for less at another shop, but not after 9pm you won't! Definitely worth the trip, keep up the good work Xhale!

Traveling from out of state and I really needed a vape. This shop has a huge selection of flavors…read moreand pretty much anything you need to get you puffing. Dalton and Colt were fantastic. Stop by and ask for them, they are great at explaining the in and outs and are all about getting you the flavor you need especially with any deals they are currently running. Thank you for your help and when I'm in town, I'll definitely stop by again!

Great experience as a beginner. Got a walk around and patient explanation. Not pushy. Have…read morerelationships with repeat customers that they treat well. Will be returning

First off if your a beginner this is a great place to start the staff here will take the time to…read morewalk you around an answer all your questions trust me I know. I do it every time I walk in there establishment. An each time they treat me with the same great patience an customer service that makes this my home store for all this cigar related.

Just left this place after picking up a geek bar. They had at least 40-50 different flavors. They…read morealso had other brands a well, so if you want a vape, this is a great shop to visit. I definitely recommend this place. The guy who helped us was really friendly and talkative... So much so that I made a comment to the person I was with on how nice he was. If I come back to factoria for a vape I'll definitely be coming back here with no hesitation.

Never shop here. This place has an absolute no returns policy, regardless if it's defective, or…read moreunused because they gave you the wrong product Just hours ago. The management stands by their ridiculous policy and wouldn't even allow exchanges. in fact, they seem rather proud of it. people think this place is fine until they have problems with the product. The nazi like attitude from the young lady, who claimed to be the manager was very refreshing. She accused me of using it, pointing to its new, pristine condition. She said there were stains on the atomizer, which were not visible. Then she pointed to the additional stains on the box, which were also not visible. Then, she said she had sold this numerous times to puffco peak owners without issue, further supporting her theory that I was trying to pull a fast one. I pointed out: The atomizer for the puffco peak pro does not fit the regular peak, and thus could not have been used. The threads are different size. The owner sold me the wrong part, which admittedly says "peak", not "peak pro". Honest mistake, right? Response: Wrong. all sales are final. no exchanges for scammers like me. MSRP is $40. They charge $45 And force you to keep it. A simple look at the pictures on the box is all it requires. Treating your customers like they're criminals is wrong, especially after charging 10% over MSRP. This place is simply ripping people off. It is a convenient location, but this place is worth avoiding. Don't support businesses like this. Smoke shops business model is sketchy to begin with. Add the price gouging to the formula and you have next level shadiness. This chick with a scar on her lip, who claims to be the manager, is straight up delusional. it's a simple exchange. She threatened to call the cops. Yeah, I realize your policy is terrible. But, do you have to be a terrible person too? Do you have to be that way? There's no way to exchange something that was given to me in error? In what way could I come up on your stupid business, and why do you care so personally about it? Next level customer service. Never again. F this place.

I'm going to start this review by saying that I understand this store is located in the downtown…read moreRedmond area--but that does not justify the prices. I absolutely refuse to pay more just because of the location a vape store happens to be in. It's ridiculous. A product that costs $20 elsewhere is almost $30 here--for just a refill pod, not even the full kit or device. I'm not getting scammed. I'd rather drive to Seattle and pick up a vape than pay these inflated prices. This is absurd.

I found this place when I first moved to kirkland, the associates in the shop are kind friendly and…read morevery knowledgeable to cater to the needs of the customer! They don't rush you make you feel like your bothering them when questions are asked. I have had the pleasure to see the new shop and its a kool setup and still the customer service has not changed! This is my shop I won't buy vapes or cbd anywhere else just because of the service I recieve each and everytime I walk in to purchase something! Keep up the good work!