Dana Cycles is incredible! I brought in my road bike that had been sitting in storage for *way* too…read morelong, mostly just wanting to make sure it was safe to ride. TK took amazing care of me. Super friendly, honest, zero-pressure, and incredibly reasonable. When I went to pick it up, I walked in and he immediately remembered my first AND last name. Huuuuuge props for customer service! And my bike was spotless and looked practically brand new. Such a nice surprise. I'm so excited to start riding again and very relieved to know exactly where I'll be taking my bike from now on. Five stars for TK and Dana Cycles, easy!

TK was awesome. I had just bought a bike and came in needing a child seat. On top of that I needed…read morehelp installing the child seat. He took the time to teach me a lot about my bike, answer all my questions, and make sure everything was installed correctly and safely. What I appreciated most was that he genuinely cared about keeping my daughter and me safe, not just making a sale. Everyone at the shop was honest, friendly, and clearly passionate about bikes. It's refreshing to find people who truly love what they do. Highly recommend this shop. Thanks again, TK!

My bike fell down and the derailleur was wedged in my wheel today. I went to my favorite bike shop,…read moreBuy my Bikes. Kenny spent just a few minutes and my bike was as good as new! I have visited this great bike shop for over 40 years, and have purchased 5 bikes from the owner Jim. They have a great selection of bikes and the BEST bike mechanics in the county! A special shout out goes to Carl, an expert at adjusting spokes and making the wheels spin perfectly. ALL of their mechanics are first-rate and provide friendly, efficient service. I highly recommend Buy My Bikes for purchasing bikes, but it's also a great place to go if you need your bike fixed!

Jim, the owner, was extremely hostile and rude toward me throughout this experience. I was charged…read morefor parts and services that I later learned were never provided. I calmly asked him to make it right by either refunding me or fixing the issue, but he refused to do either. I have videos documenting how I was spoken to during the interaction. I remained calm and respectful, yet I was treated incredibly poorly. Based on my experience with the service, parts, and customer treatment, I would not recommend this bike shop to anyone. Customers deserve honesty, quality work, and basic respect. I sincerely hope no one else has to experience the kind of treatment I received. The second receipt is from a separate bike shop stating that it was not replaced and still needed to be fixed.

Stopped here with a surprise flat tire on a wheelchair. The guys started working on it immediately…read moreand gave us great service. Highly recommend this spot. They don't take checks but they do have tons of merch and supplies!

Stopped by here today while adventuring around San Juan Capistrano and San Clemente, this bicycle…read moreshop is amazing! They have such a variety and an awesome workshop for repairs. Sawyer helped us out today, tip of the hat to him, he definitely knows what customer service is about. We will be back for anything else we need in the future.

Disappointing support from MURF Electric Bikes…read more I am writing this review to share my deeply disappointing experience regarding a premature battery failure on my MURF Electric Bikes e-bike. The bike has only 800 total miles on it and is just 3 months past the standard warranty expiration. For a component as critical and expensive as an e-bike battery, failing after only 800 miles points to a clear manufacturing defect or a faulty Battery Management System (BMS). When the battery stopped working, I took it to an independent local bike shop and spent $50 out of pocket to have it professionally diagnosed. Their conclusion was clear: the battery itself was defective, and my best bet was to take it directly back to the manufacturer, MURF Electric Bikes, at their San Clemente showroom where I originally purchased it. When I reached out to MURF Electric Bikes support, the initial response was highly disappointing. Adhering strictly to the calendar date rather than the incredibly low mileage, they initially only offered a 25% discount on a brand-new replacement battery. After a great deal of back-and-forth and pushback on my part regarding reasonable product lifespan expectations, they finally adjusted their offer to $550 plus tax for a replacement. While I appreciate that they eventually moved on the price, requiring a customer to spend over $550 out of pocket to fix a premium e-bike with only 800 miles on the odometer is unacceptable. A quality lithium-ion battery should easily last several thousand miles. Prospective buyers looking into MURF Electric Bikes should be aware that if a major component fails shortly after the warranty date--even with very minimal use--you may be left holding a significant bill for a replacement.

I just purchased a second MURF e-bike…read more The sales representatives are very nice and knowledgeable I looked at several e-bike manufacturers and found the quality of MURF to be superior Considering the size of the tires, the wheels spin true. Small details like the headlamp is good quality, nice comfortable handlebar grips and seat The rear luggage rack is welded to the frame vs. an add-on with fasteners The battery has huge range and speed MURF does a good job managing all the wires associated with an e-bike. The handlebar area looks relatively organized and clean MURF is worth the additional price in my opinion

Diego and his team were incredible. Highly recommend. Came and got my e-bike, fixed the brakes…read morewhich were gone, and brought the bike back. Highly recommend.

I had a striped axle bolt and they were able to repair it in 10 Minutes and saved me a $400. Repair…read morebill. These guys are awesome!

Austin and Berkeley are the best! I took my bike in on Friday afternoon for new tires and they did…read moreeverything in. Under an hour. I always take all of bike here for years and I highly recommend them.

Berkeley was the BEST! Thanks for the fantastic customer service. We had a great time…read moreFido g along the coast.

I can't comment on the shop itself but whoever drives the grey BW Bike Works Sprinter van is an…read moreabsolute menace to anybody on the freeway within two lanes of them. Almost daily this inconsiderate fool is swerving in and out of traffic, cutting people off, honking, slamming their brakes, etc. I'd bet my life savings this individual is unlicensed and should be no where near a motor vehicle. I've submitted two separate emails to the company informing them of these classless actions but received no response.... leads me to believe it's the owner/manager behind that wheel. Take this for what you find it worth but my family and I support local businesses that not only value those who walk through their doors but also those that share this great country with them.

Amazing, friendly and helpful staff. I just met my son at Bike Works because he broke his throttle…read morecable on his e-bike Bike Works staff were so kind and helped to quickly fix my son's bike. Lots of awesome bikes in the store and he mentioned he would be placing orders for more bikes in the coming weeks in case you want to plan ahead for holidays!

Proven track record, quality accessories, hi-grade bike selection, competent and knowledgeable…read moreservice, repairs and advice provided by Micah and staff. Always super helpful, plus good tips on scenic and accessible routes and trails you may not know about.

Had an issue with my Super 73 e-bike and I thought I could fix it myself. When I got stuck, I…read morecalled Doheny Electric Bike and even though it was almost closing time, Micah invited me to bring it over and he'd help me out. He quickly fixed what I was stuck on and then he identified the actual issue and quickly fixed that too. Glad to have such a great bike shop here in the neighborhood.