Best haircut ever!! I was initially nervous to go in the first time and turn my bob into a pixie…read more I've now been back for a trim (and again) best haircut ever! I highly recommend Kyle, he gave me an awesome haircut.

Does this look like platinum??!!! Called the salon beyond the 14 day guarantee…read more Said I could come back for a consultation so that they could charge me even more money to correct their botch job. Stylists, LISTEN TO YOUR CLIENTS!!! Blonde does not mean platinum.

I went for a consultation (what was supposed to be one of 5 over the weekend.) You may have seen my…read moreother review for a high profile expensive salon that over processed my bra-strap length natural hair to the point that I was told to shave my head then let it grow two more months then shave again! Needless to say I am extremely apprehensive about my hair. Tesha was warm, friendly, supportive, and professional. She doesn't push any agenda or make you feel "bad" about choosing a hairstyle that fits your lifestyle. Whether relaxed, natural, or extensions she will talk to you and explain each option and how it will work (or may be difficult) based on YOU (your hair texture, hair health, and lifestyle.) She is a former nurse with a specialized degree in hair loss and scalp health. I have had problems with Psoriasis on my scalp (which was why I went natural in the first place) so I felt extremely at ease and grateful that she has the medical background she does. Right away she explained my hair was actually as damaged as I thought (from a BKT in March. But that my hair was healthy, in need of a good trim, and was strong as evidence by little breaking or shedding. I expressed my need for a less time consuming style as a new wife and step-mother to three who now commutes 2.5 hours a day! Long story short Tesha cares about your hair/scalp being healthy and looking good. I liked her so much I canceled my other consults and have an appointment with her Wednesday. I will be sure to update after my appointment for a texturizer (relaxer 1/4 the normal strength), re-constructive treatment, cut, & style. UPDATE - 9/13/16: I received my treatment last week. Tesha, was on time and began on me right away, about 10 minutes early. While working the product through my hair I was surprised I had no burning at all. I had some very mild irritation as I was being washed out on my hairline (which I knew I had scratched that area the day before.) The product was not left on long and it was not "relaxed" bone straight. It has been almost a week and despite high humidity, working out 4 days, and not putting additional heat my hair has not reverted. I got 3-4 inches trimmed but think I will be back for a more layered asymmetrical cut (I love body and big hair!) I highly recommend Tesha, in fact I am setting up a consult for my 17 year-old step-daughter who is very wary of new stylists; she has only had her Uncle EVER touch her hair. I had a very positive experience and plan to be a long term customer.

Lisa is great. She cuts my hair when I'm ready and she's always there for me. She has cut my…read moregranddaughter's hair and my sisters. They were very very happy with her. Please try it out.

Ashlan not only was completely wrong to be so rude but very unprofessional and uninformed. Perming…read morebox dyed hair, ruining frying a client's hair, not owning up to it, taking hard earned money without even trying to fix it or at the very least give a refund. This salon is equally as guilty for being rude, unprofessional and completely supporting such horrible treatment towards a client! Would never recommend this place to anyone!

Horrible salon. Would not recommend. Completely fried this lady's hair off and refused to help her…read morefix it in any way or give her any kind of refund. . .

I have had my hair done here by Dani. She always does an amazing job. She is great with blondes and…read moregives an amazing haircut! I also work here and love my job and the people I work with. Everyone at this salon is well educated and gives the full salon experience. The owner is an awesome person who cares deeply for her salon family and all her clients. You honestly can't go wrong booking with anyone here. I will insert my hair that was done by Dani.

Brittany did a great job on my hair today. I really wanted a natural highlight that could grow out…read morewell since I don't get to the salon that often, and she definitely delivered! My highlights look like the sun did them, so natural, and I know they'll grow out to be really blended with my roots. I'll for sure be back here for Brittany's services!

Had a great haircut with Mackenzie yesterday. Went in to check out the salon and met her at the…read moredoor. She happened to be free in 30 minutes. I was very happy with her hair cut and looking forward to seeing her again. This place has a genuine friendly feel. Loved it.

Thank you, Mandy. I have curly hair. I've been out in the rain and humidity and my hair still…read morelooks salon fresh. Hooray!

Wonderful salon! I see Stephen and he is great. All of the stylists are friendly and the location…read moreis perfect for spending the day in Raleigh. The salon is next to Boxcar Arcade, The Pit BBQ, Crank Arm Brewery, and Black and White coffee. I have a pixie haircut and Stephen is the best for that! The salon is clean, they carry awesome products. And best part, you can get a drink while you are hair or nails done. 1000% recommend.

Horrible customer service!!!! DO NOT recommend! I traveled from Hillsborough to Raleigh 3 times…read more(initial color consult, full foil and toner correction) and still have yellow hair. I was charged for the corrective toner even though I scheduled my appointment within the two week color guaranteed period. They have beautiful pictures on their website but that is not what you will leave with. I have now spent over $500, including tip and parking, and yet still have horrible brassy hair. When I reached out for help, I was quoted another $286 for one of their "blonde specialists" to fix my hair. Originally googled the best colorist in Raleigh and could not be more disappointed on top of being out $500. Wish I could give zero stars.

Really enjoyed my first head spa service at Triniti! I wasn't sure what to expect, but Rhadika did…read morea great job! It was a very relaxing experience. I'll be back!

Well, at 5-stars, this place exceeds expectations. It will cost you a few Benjamins to get a…read morecomplete Balayage, but, this was a treat for me. I have only got services to upkeep my Balayage, so I am prepared to pay. I like that they greet you (a front-desk area with things to purchase), offer you a beverage (champagne or beer), hot coffee, tea, juice or water. They have great stylists, and a room in the back for hair washing, drying and just spa-like relaxation. Make your appointment on their website and get ready to be pampered!

My first time going to a new hairstylist in years, so I was nervous. Ivana K was super nice, got my…read morehaircut done in an hour and made it look just like the reference pictures I showed. Definitely will be coming back for my next cut!

Made a same day appointment for my daughters (4 & 9) to get their hair cut. The booking process was…read morevery easy and they were able to set them up with two stylist at the same time which was a huge bonus. Emily and Kiko were so friendly and very professional. I explained to them what we needed and they got right to work. I'm happy with how their hair looks and even happier with the overall service. Coming from California I'm used to an $80 kids haircut, so $28 felt like a total steal. I'll say, if you're looking to get a wash and style you likely need to specify that because I don't think that is part of a kids cut service. We'll definitely be back.

DO NOT come here if you are a guy who spends money on your hair. Seriously. These people royally…read morescrewed up my hair and had zero self-awareness or common sense to just look at it and see that. I have a simple haircut that works for the shape of my head and deals with my cowlicks for years. I explained this in the consult and showed photo references several times to the hairstylist, and I should have recognised this pattern early because I told her I had just washed my hair like 2 hours prior so I don't need to do that again, and after the cape goes on she has me go over there and does it anyway. Zero listening or comprehension skills. Another creative way to describe the disaster is, it looks like I came in with vastly unrealistic expectations based on photo references that don't match the shape of my head - except all the photo references ARE OF MY OWN PAST HAIRCUTS DONE ON MY OWN HEAD. I opened with an ask for a trim and came out of this place looking like a drug addict from a trailer park. I'm too self-conscious and judgemental to tell in the salon (and what am I gonna do anyway, have them glue my messed up hair back on?) not to mention conflict-averse because at this point I've acquired serious anxiety with hairdressers from how many times I've had someone mess it up. To be specific, I had basic layering/tapering maintained here and my length was just getting a bit too heavy. I also have a previous haircut disaster that I'm trying to fix from when my last hairstylist insisted on cutting this godawful V-shaped taper in the back of my neck that destroyed my natural hairline - I made the hairstylist aware of this. She didn't do anything to it at all and it still is sticking out looking lazy and unkempt just as it did when I walked in. Is a hairdresser not able to comprehend the nuance of "hey the last person messed this up, but I don't want it to be sticking out either so just try to handle it to get it back to where it should be?" Whatever layering I had has been obliterated. I lost no hair on the back of my head and a ton off the top of my head, utterly destroying the sense of balance my hair created for my large cranium. The huge chunk of hair she hacked out of the front left side of my head makes it look like my hair is falling out! It looks God awful, I am horrified and ashamed to go outside because of what these people did to my hair. THIS IS ONE OF THOSE BUSINESSES THAT DO NOT RUN ON COMPETENCE OR COMMON SENSE. Avoid it like the Black Plague. I can throw $50 down the drain but I can't get my hair back to where it was. If I can't find a better place then I'm literally going to have to fly around the world to pay $20 to the random guy in Indonesia who did a good job six months ago. EDIT: The response to this review is more proof than the haircut that everything I said about this place is accurate and then some. FWIW, they did leave a voicemail and tried to ask if I could come back in so they could "fix it", which is not how haircuts work. No mention of refunds for the damage, no coupon, and no apology, so to think that was done in good faith is not reasonable. As for the personal attacks towards me running for federal office, yes, I ran precisely because there are too many people with money & power who are vicious, lying cowards and understood that Congress would be an excellent place to put that kind of thing out to pasture. It's a shame I didn't win because we could clearly still use this attitude of mine in light of circumstances like this! Thanks for nothing though!

Thought I would attempt hair extensions. The stylist helped choose the color and curl pattern and…read moreplaced the order. Unfortunately, due to a medical condition, my MD told me it would not be a good idea for my scalp and may cause worsening problems. Keep in mind the product never left the salon. I called before the install date and explained that my doctor does not recommend this for me. The owner would not get on the phone to discuss the cancellation. She left all the discussion up to the receptionist, who had no clue what to do or say to me. The salon refused to send the extensions back to the manufacturer and insisted that I pay for the entire product. They tried to tell me that it was a special order. When, in fact, the order was out of the online catalog. They took $1000 from me and refused to refund my money. Now I am stuck with $1000 hair extensions that I can never use. The Salon did not demonstrate basic empathy or flexibility toward my medical situation. I will be contacting the state board of cosmetology as well as the state attorney general/consumer office to fight this wrong. For these reasons, I do not recommend this salon. They only want your money and don't really care about your situation or self-esteem. I am sorry to leave my stylist; she was wonderful.