Ashlan not only was completely wrong to be so rude but very unprofessional and uninformed. Perming box dyed hair, ruining frying a client's hair, not owning up to it, taking hard earned money without even trying to fix it or at the very least give a refund. This salon is equally as guilty for being rude, unprofessional and completely supporting such horrible treatment towards a client! Would never recommend this place to anyone! read more

Horrible salon. Would not recommend. Completely fried this lady's hair off and refused to help her fix it in any way or give her any kind of refund. . . read more

RUDE!! customer service is terrible. They do not take responsibility for their mistakes. Once they fry off people's hair they do not give refunds and acknowledge the mistakes they did. The vibe in the store is negative overall quality zero. Ashlan Argo instead of being kind and compassionate you were rude and dismissive. Shame on you!!! The owner of this store SHAME ON YOU ! read more

Vanity Salon and Color Bar - Vanity salon fried my hair - Hair Salons Near Me - Garner, North Carolina

This place completely cheated out a single mom out of her money and self esteem. For the people who aren't aware. A single mom saved up 2 years on minimum wage to get her hair done here and feel good about herself. She left this place with her hair completely burnt and chunks missing because the stylist couldn't figure out to not perm over box dye. (Which was disclosed to the stylist before the treatment). And if that wasn't enough, the treatment of this poor woman trying to get her money back is despicable. She has been consistently ignored and refused by the stylist and this salons manager to help in anyway. This salon and its stylists show no accountability for their mistakes or actions. I do not support this treatment of customers, women, more importantly a single mom. Do better VSACB! read more

Vanity Salon and Color Bar - Hair result - Hair Salons Near Me - Garner, North Carolina

0/10 Will never recommend this establishment. They are unprofessional and untrained. unsure if Ashlan even has a real or active license. All they're good for is being rude, frying hair, and stealing money. Don't come here unless you want to be bald. read more

Ashlyn does not have the fundamentals down for doing hair services. Inexperienced and not empathetic about frying a clients hair. Terrible customer service. Why would she do a perm on box dyed hair? You wouldn't expect a doctor to say "This could seriously harm you but if you still want it, let's do it." Part of being a professional is knowing when NOT to perform a service! read more

If you want to keep your hair, don't book with Ashlan Argo (especially for a perm). She will burn your hair off, not take accountability for it, and not refund you. RUN AWAY FROM THIS PLACE read more

I saw the video of this client crying after her hair was severely damaged from a perm, and honestly this situation is extremely upsetting. What makes it worse is that she apparently told Ashlan beforehand that she had box dye in her hair, yet the perm was still performed. If a stylist knows a client has previous box dye or chemical history, they should be properly assessing the hair and explaining the risks before proceeding. Hair can be unpredictable, but when something goes wrong, the professional should take accountability and communicate with the client instead of being rude or ignoring her. It is especially disappointing when your bio says you enjoy helping clients bring their vision to life. Clients trust stylists with their hair and deserve to feel heard, respected, and safe. This situation should have been handled with much more professionalism and accountability. read more

Vanity Salon and Color Bar - Hair Salons Near Me - Garner, North Carolina

Destroy a poor woman's hair and then ignore her requests for a refund because not only did you NOT provide the service she paid for, she left with no healthy hair to be fixed. Then you go ahead and block her so she can't even try and get a resolution. Entirely unprofessional and disgusting. Ashlan should lose her license and the owner should be fined by the board, at the very least. They don't deserve to be in business with this attitude. read more

Ashlan fried Millie's hair so badly it literally melted off, and apparently her accountability melted right along with it. No apology. No refund. Just denial and audacity in industrial-strength quantities. Imagine destroying someone's hair, charging them for the privilege, and then acting confused about why they're upset. The salon owner won't even acknowledge the situation, which tells you everything you need to know about the standards here. The perm solution may be strong, but the delusion is stronger. If you're attached to your hair, I'd recommend staying attached to literally any other salon. read more

Def seek out this salon and Ashlan Argo if you want your hair completely FRIED and looking like sh!t. Clearly they care so much about their clients that they not only don't know what they are doing, but they will butcher your hair, and then not provide a refund or do anything to help resolve this. You should close your salon and get a job at McDonald's. What a disgrace. And she had the audacity to charge her $200!!!!!!!! Then when Milly reached out, she said she doesn't do refunds and hung up on her. Ashlan needs her license revoked. Do yourself a favor and look through the other photos on Yelp reviews because they are just as terrible! Can't even do a simple straight cut?! read more

Vanity Salon and Color Bar - This is a client of Ashlan Argo's. She attempted to do a perm, then fried her hair and refused to give a refund and just hung up on her! - Hair Salons Near Me - Garner, North Carolina

They will give someone with box dye a PERM....let that sink in. The license of Ashlyn should be taken away read more

BEWARE!!! They literally burn your hair off and don't care! Can't get a refund or a respectable person to deal with. Ashlan's license should be revoked IMMEDIATELY!!! read more

I would advise against utilizing this salon for any services, even a simple wash. The stylist will cause significant damage to your hair without any apparent remorse. Furthermore, the owner(s) do not seem to uphold their stated commitment to "make it right." As a professional stylist, it is crucial for your team to inquire about the last time a client's hair was colored. If it has been less than two or three weeks, it is highly recommended to advise waiting. Should the client insist on proceeding, it is imperative to clearly communicate the potential damage that could occur to their hair. Perming hair that has been box dyed can lead to severe chemical damage, resulting in extreme breakage, significant frizz, and a fried or gummy texture. The combination of chemical processes weakens the hair's structure and can cause uneven curls or substantial hair loss. Disregarding a client's concerns and distress is not advisable and ignorantly unprofessional. read more

They fried my friends hair by leaving the perm in too long and wouldn't fix it or refund it. My friend requested a call back from the manager and didn't hear anything. Very unprofessional and very rude. The salon already has a weird smell. Might be the stylist Ashlan because it got stronger every time she walked by. read more

If zero stars were an option, that's what this salon would get. They literally burn people's hair off, and instead of taking accountability, they refuse to issue refunds or attempt any kind of resolution. How do you ruin someone's hair, charge them for it, and then completely brush them off without making it right? This place is unprofessional, dangerous to your hair, and has no business staying open. Do not trust them with your hair. ASHLAN ARGO SHOULD BE FIRED IMMEDIATELY - DO NOT USE HER AS YOUR STYLIST! read more

Ashlan should be ashamed of herself! Not only did she burn off the hair, but then she refused to give a refund and had the audacity to be rude about it! She deserves to lose her license! read more

If I could give this salon a 0 I would absolutely do it ! they are big liars and will ruin your hair 100 percent! I cried leaving this place and regret going here so much, it only did I hate my hair because they didn't do what I asked but when I tried to explain it to them they could care less ,very horrible customer service. read more

If I could give a negative star review I would I think it's absolutely horrible when a stylist and owner will not do their absolute most and best to make things right for a dissatisfied customer. Ashlan and owner of Vanity (don't recall her name) did zip pity do dah for a customer when they RUINED her hair. She made a TikTok post alllllll about it-a tear jerker of a story for a single mom who scrimped and saved to get a salon hair styling just to not only be disappointed but to be devastated. Awful! Businesses like this deserve what they get! read more

Ashlan literally burned my friends hair and then refused to refund or fix. Keep yourself far away from this place. My friend is now out $200 and needs her hair fixed. You all need to step up and do the right thing. read more

Ashlan should be fired. How can you perform a service that damages a clients hair? If you supposedly knew it would melt of, then it is YOUR duty as a stylist to say you will NOT be performing the service. And to the owner? This is not a job for you. Ignoring a client? Ignoring that your stylist messed up?? Have fun going out of business. I hope she reports yall to the business bureau. REFUND THAT WOMAN! Y'all destroyed your company for what? $200? Now it's worse. read more

They dry and fry out your hair and don't take accountability. What a shame. Run, ladies!

Ashlan entirely ruined Milly's hair. Ashlan told her, "I told you it might melt" those words never left her mouth because the salon would get sues and she could get her license taken away. CALL STATE BOARD. And then BLOCKING Molly after she went public on the destroyed hair she had after Ashlan "permed" it. You guys are lucky she hasn't sued yet. read more

Vanity Salon and Color Bar - Hair Salons Near Me - Garner, North Carolina

Absolutely destroyed my friend's hair and are refusing to refund or fix it. Do not trust these stylists with your hair!

Absolutely trash salon management, customer service, and stylists. DO NOT GET YOUR HAIR DONE HERE and DEFINITELY don't use ashlan. Save your money and hair. read more

Ashlan should not have a license after frying healthy hair and then not offering to fix it or refund money. The damage that's been done is inexcusable. I hope the state board looks into it. On top of that, the owner dodges calls and won't deal with valid conplaints. I would suggest going elsewhere. read more

WORST SALON EVER. ashlyn argo has to be the worst stylist ever. i got my hair done by a girl with 2 weeks of professional experience and it turned out 10x better than the shit "ashlyn" left me with. Horrible service, awful quality, and everyone's vibe is shitty. (FYI we saw tiktok..youre getting sued) stay away from this place ;) read more

Vanity Salon and Color Bar - my hair after the treatment - Hair Salons Near Me - Garner, North Carolina

Burns hair off. Uneducated. Doesn't reach back out. Refuses refunds. Owner unprofessional wont address concerns. It was for a perm. You don't put perm in box dye. Vibes are disgusting. read more

horrible service, rude, unkind staff. Completely overpriced, they will RUIN your hair and refuse to give you a refund. I would really not recommend wasting your money on this place. read more

Truly disgusted with how this salon handled a horrible situation. The entire staff is the epitome of unprofessional and irresponsible. Do not trust these women with your hair. They will not care if it turns out badly, especially the owner. read more

No accountability when getting hair wrong and terrible follow through. If you want to be blamed for poor styling definitely come here. So many other places to get your hair done, don't make the mistake of trusting the wrong place. read more

behalf of a single mom working a minimum wage job, I must warn others about Vanity Salon and Color Bar in Garner. She saved for a long time to get a perm, but the stylist, Ashlan Argo, ignored her mention of box dye and proceeded anyway. Her hair is now completely fried and ruined. Chunks are falling out she's going practically bald.... Hair started melting off right after service After she asked for a refund, the stylist refused and hung up. Save your money and your hair--do not go here. Do not fall for their excuses! The woman's hair is ruined!!!!!! read more

Ashlan was a terrible stylist. Bad service and rude attitude. Fire her immediately, bad vibe.

Got my hair done 2 days ago and I they completely dyed my hair another color I asked for dirty blonde and they made my hair look silver !! I am beyond disappointed and when I asked if they could fix it they were rude about it even after I offered to pay. Don't come here it's a complete waste of time and money !! 0 stars. read more

Vanity Salon and Color Bar - Hair Salons Near Me - Garner, North Carolina

Ashlan Argo needs her license revoked and she ruined so many people's hair and gives them the exact opposite of what they ask for. terrible attitude, rude, and doesn't take accountability. her breath is terrible too and she keeps pressuring people to join her religion. worst hairstylist on the planet, this whole store sucks because none of them can take accountability and staff keeps defending her. they can all go. read more

A stylist (Ashlyn) should be able to own up to their mistakes and do whatever they can to help their customer in need ESPECIALLY the owner of the salon. To completely disregard a customer who is crying and upset about her service is DISGUSTING. I would never come here, this is gross behavior. She deserved better. She deserved to be listened to. She deserved to have her hair done and to feel beautiful. I do not recommend a place that treats their customers this way. read more

Horrible business who doesn't take accountability. Burned off hair and is extremely rude to customer

This place is a joke. The staff are rude, the owner won't respond, and I honestly wouldn't recommend anyone waste their time here. I'm especially shocked that they still haven't addressed the situation where a girl's hair was literally melted off. If that doesn't warrant a response from the owner, I don't know what does. Save your money and go somewhere else. read more

Ashlyn Argo will melt your hair for 200 bucks. Only got if you want burnt hair. 85 characters.

How you gonna fry a poor girls hair and then completely ignore her.... You could at LEAST have had a conversation with her read more