Where do I even start? My fiancé and I came here back in January to design my engagement ring and…read moreit was an absolute nightmare. We worked with a salesperson named Mark, who at first seemed really genuine and helpful. Toward the end of the appointment, they had me step away so they could discuss pricing with my fiancé privately. That's when they told him he needed to put down money "in good faith" before they'd even create the CAD drawing--but they wouldn't clearly tell him how much or explain why. When the first CAD finally came back, it looked nothing like what my fiancé had asked for. Instead of admitting the mistake, they insisted his notes were wrong and theirs were right. Then, when he asked them to fix it, they wanted even more money before creating another CAD. It only got worse from there. They had told him the ring would be ready in time for the week he planned to propose, but by then they hadn't even sent the corrected CAD. He was trying so hard to keep everything a surprise, but eventually he had to ask me to look at the designs to make sure he wasn't crazy. Turns out he was right the whole time. By that point, he'd also gone about three weeks without hearing anything from Mark, so he decided to cut his losses and ask my dad for the name of his family jeweler instead. Then came the part that really crossed the line. After deciding not to move forward, Mariloff wouldn't leave him alone. They repeatedly called and texted him, and after he blocked them, they actually started messaging him on LinkedIn. The cherry on top? The family jeweler quoted him less than half of what Mariloff wanted for the exact same ring. These people are absolute scammers. No other word for it.

I remember it clear as day, even now…read more Back in 2007, on a quiet weekday, I brought an expensive precious stone, a gift from my mother, to this jewelry shop. At the time, the shop was located inside a large wholesale mall near downtown. I wanted to purchase a setting and have my stone mounted on it, which I did. After I chose the setting, they took both the stone and the setting to the back workshop. About twenty minutes later, they brought the finished ring out to me. That's when something felt off. Immediately, I noticed the stone looked different. The princess cut was no longer perfectly square, and it appeared taller in height. It had lost its familiar sparkle. The bright brilliance from the top was gone. I was confused, but at that moment it didn't fully register, so I left the store. I couldn't imagine that something like that could have happened. But over the next few hours, I couldn't shake the feeling that it wasn't the same stone. I returned to the store and told them my concern. "No, it's a beautiful ring and stone," they said. "We had no problem mounting it." As I replayed the experience in my head, one detail stood out. During the mounting process, the jeweler in the back called over the front sales associate, the one who had helped me choose the setting. The two of them looked at something together and spoke quietly. Then the sales associate went to the front of the store to speak with an older man who seemed to be the owner. After a brief exchange, the associate returned to the workshop for another short conversation. The whole time, none of them made eye contact with me. Thinking back, I can't help but wonder. Did something happen? I was young, trusting, and inexperienced in jewelry shopping back then. I had no certificate for the stone, no proof. Only my word. And I was afraid of facing the truth and confronting them. The memory still comes back to me now and then, and when it does, I still feel a sense of guilt...for letting my mother down and losing her precious gift. I never told her about what happened. I didn't want her to worry. I've never been much of a jewelry person. I've only purchased a few pieces for life events. Maybe, I'll buy a few more in my life time, only when I have to. Very infrequently, but when I take jewelry in for cleaning or maintenance, I always stay close to it. I don't let it out of my sight.

It was a truly great experience. I worked with Charity and Barry. I upgraded a pair of diamond…read morestuds that a bought a few years back not from their store. They gave me a more than fair trade against my new studs and my better half is happy. I will be back for more gifts.

I cannot recommend The Diamond Factory enough. My husband purchased my engagement ring and asscher…read morecut diamond eternity band from here. I also purchased some beautiful halo earrings, a tennis bracelet, and a yellow diamond pendant to wear on my wedding day. The customer service was exceptional and all of the staff were so helpful. My husband did not know much about diamonds and they educated him and answered all of his questions. He was even able to cut the last facet of my engagement ring diamond at their on-site diamond cutting factory. I have referred so many friends here and all have had wonderful experiences and tell me what a great value they got. I look forward to making many more purchases in the future. Thanks Diamond Factory Team for being my trusted Jeweler!

I love this place and have used it for many many years. Now that they also offer labs it's a…read moreperfect place for jewelry options.

Judy Mason is a true professional who has an incredible 46 years of experience in the fine jeweler…read morebusiness. She is always gracious with her time to help me pick out the perfect gifts. You won't be disappointed.

We had the pleasure of working with Maurice and had a great experience. When looking for an…read moreengagement ring, he never tried to push a sale on me. We visited with him several times and he had the patience to educate me with respect to diamonds. Maurice also treated us as he would treat any big client. He was always quick to respond to emails and to answer any number of questions. His selection was great, and his attention to detail was extraordinary. My fiancee and I highly recommend Maurice and Ascot Diamonds. I would give him more than 5 stars if I could.

Jenny was awesome! Helped me pick out and create the perfect ring. If I ever need anything I know…read morewhere I'm coming back to. Thanks guys!

I have had a few custom rings designed here and had an amazing experience with the staff and the…read morepieces themselves are beautiful, exactly what I wanted. They walked me through the entire process, made great recommendations, and were transparent about everything.

I had the best experience here today. I was here for an event and it was so much fun. The store…read moreis beautiful and the employees are amazing.

Honest and fast. Sonja is great. I had a piece of onyx fall out of my ring and they sent it to a…read morestone specialist who fixed it better than new. This is the only place I'll have work done in the future.

Great prices and service. I've bought jewelry from them and had other pieces repaired. highly…read morerecommend them. if you go in, you won't be disappointed.

I have a beautiful gold ring that I bought in Bali a few years ago. I needed to get it appraised…read morefor insurance & ended up coming to Geolat. Judy and Patty were so welcoming! They admired my ring and asked where it had come from and then asked about me with genuine interest. They suggested having the stone tested to determine exactly what it was & handled everything. After a couple of weeks, I had an appraisal to share with insurance and my beautiful ring back with a recommendation that I should wear it more often because it's so pretty (I hadn't been wearing it out of an abundance of caution because of the high quality of the gold). Now I know that my ring truly is valuable and I have the confidence to wear it proudly. I'll be coming back the next time I have valuable jewelry to appraise.

All I can say is WOW!!!! I absolutely love the environment and energy at Geolat. The staff is…read moreabsolutely wonderful and they know what they're talking about. They also offer a huge variety of services. I would most definitely recommend to anyone who needs a jewelry or art appraisal in Dallas. Or for someone who is looking to buy some gorgeous jewelry.

This little jewelry shop is an absolute gem -- literally and figuratively. The store may be small,…read morebut the quality shines big. Their waterproof pieces are stunning, durable, and perfect for everyday wear, and the variety of permanent jewelry they offer is unmatched. You can tell they put real thought into every style they carry. The customer service is what truly sets them apart. The team makes you feel welcomed, cared for, and hyped up like you're picking out treasure. They take their time, explain everything, and make the whole experience fun and memorable. If you're looking for beautiful jewelry that lasts -- and people who make you feel special while you choose it -- this is the place.

Spontaneously stopped in for a weld and it was so quick! Less than 10 minutes and reasonably…read morepriced. It's gold plated stainless steel, so it's not supposed to turn. What caught my eye was the rainbow option (see photos). The inside is cute and the girl who welded me was friendly.