bought the new berry hennessy here and depsite its popularity and being sold out everywhere, they had it and helped me find it!

Placed a large order at this location in preparation for a party. * Online order process was fast, strange that it includes an optional tip field for pick-up orders * Headed to the store after receiving order ready confirmation, asked cashier staff for help. He checked the online order area repeatedly for my name & order number without luck. Asked a supervisor for more help and they finally found a portion of my order tucked in the back of shelf. * They commented that the order wasn't tagged or labeled as an online order and searched all of the cashier area for order labels. One staff member checked the trash can and found the missing labels, apologizing that they didn't quite have their stuff together that day. * No labels were ever applied to my order, just placed into large empty boxes & loaded into my shopping cart. I was helped to my car and with loading by one of the staff members. Got home only to realize a full third of the order was missing. Lost more time of my day when I drove back to the store with the full order in my trunk and a hand-written inventory of what I'd ordered vs. what I'd been given. I was given the remaining balance of my order by 1 staff member and a manager, with a short "sorry." No other help or support. Tip: 1. If you have time choice, visit a Total Wine instead; 2. If you're in a pinch and really need to shop here, do so in person to make sure you get your own order correct & don't have to burn time fixing order issues. read more

BevMo! - Part of order - Beer, Wine & Spirits Near Me - San Jose, California

Very Good service and friendly knowledgeable staff! I went to get some wine and gin. Staff explained various choices, new collection. Clean organized store!!! read more

Alex was amazing, he helped me a lot with the orders. Store is cleaned and well stocked .Thank you Alex!

This is the first time I have been to this particular location. The store was very clean and tidy. The staff was helpful and friendly. Shin helped me locate a specific wine I needed so I really appreciated that he took the time to even walk me back to the exact location. It was a very positive experience! read more

I've had a few visits to this BevMo, and while the store itself is convenient, the customer service has been inconsistent. On more than one occasion, a staff member came across as abrupt during checkout. BevMo is generally a quick in-and-out stop, and I wasn't asking for assistance beyond paying for my items. Even so, a friendly or neutral tone during the brief checkout interaction makes a difference. A little courtesy goes a long way in creating a positive experience. - Thanks ! read more

Staff were friendly and helpful, helped me look for an imported beer that I could not find.

My husband goes here every now and then to stock up on Ajay's Montana Bananas beef jerky since it is one of the very few locations that carry it. And any time either of us want to purchase alcohol had gifts we come here. You can go through the aisles since everything is clearly labeled but if you are looking for something specific, better to ask an employee and they have always been helpful. They even carry mini bottles of alcohol and I was tickled pink about this especially since they have special exclusives and deals for club members. I recently discovered small bottles of Fireball Whiskey stored in a huge plastic candy cane! This was a tremendous HIT when I presented this as a gift to a friend who loves Fireball. And as all reviews go for Covid everyone is masked and people follow social distancing rules. read more

BevMo! - Seasonal item and it was epic. - Beer, Wine & Spirits Near Me - San Jose, California

Such nice workers!! I was greeted when I walked in, had 2 different employees offer me help, and the cashier checking my order out was also friendly. I usually come to Bevmo when I'm craving craft beer, they have a huge selection and each isle is dedicated to different kinds. In terms of hard liquor, Total Wine is a lotttt cheaper. I recommend signing your phone number up to get a couple bucks discount. read more

Reopened! Not your typical Bevmo as now they are basically a small convenience store with more foods, groceries, household items, and other random items. Selection of alcohol is not as great as before...but it's BEVMO. So for most people, you'll find what you need here. I been more of a fan of Total Wine over the last couple years, but Bevmo has been a solid choice too. This location has friendly staff too and is conveniently located next to Sprouts/Trader Joes...very errand friendly (especially if you get thirsty haha) read more

I love BevMo, or at least the alcoholic in me does! There are so many options and while smaller than Total Wine, they still have a pretty extensive inventory. This location is near the Westgate Shopping Center, so expect some traffic and struggle for parking, especially during the weekends. Still, you gotta get your booze right? Staff is very friendly here, and this is a larger location, so I really don't have much else to say. Good location overall. read more

Location had reopened. We stopped by to grab some drinks and waters. Staff was friendly and the store was very organized and clean.

Very nice Bev Mo. 5 stars Was helped by a very friendly employee. 5 stars The cashier was not that friendly :c 2 stars Was able to find the elusive cinnamon horchata Blue Moon. And of course a little Cherry shine. read more

BevMo! - Go sharks!! - Beer, Wine & Spirits Near Me - San Jose, California

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I was a loyal BevMo customer for all my liquid desires for 5+ years (and still come occasionally for specific items), but recently realized they simply don't compare to Total Wine. In my experience, BevMo has less in-store customer service and smaller product selection, but significantly HIGHER prices. Unless you're coming with one of their frequent coupons, expect to pay more than you should. Even with the coupon, you're only then paying a reasonable price. That all being said, BevMo is a nice local option to have when you need to stock up on short notice. Cheers! read more

Long story short. We ordered a full keg for my wedding, and once it was time to use it, it turned out they gave us the wrong tap. I know what you're thinking, you could have gone back. Nope. We loved so far that it would of taken 3 hours to do. Moral of the story, if you purchase a keg from this location, make sure you get the right tap or your party won't have beer. Really bad training on this location employees and real bad costumer service. read more

Writing this review purely because of my experience with Jess. She helped me out today picking out a great tequila and quickly ran me up so I wasn't waiting around ! This store is always clean and the staff is always so friendly ! I prefer this location over Camden :) Thanks again Jess! read more

Went to pick up some alcohol, almost Friday!!!! Going to have some drinks, it's Friday somewhere in the world. Got to Bev mo and seen a sign that they are open. That's a good thing. The bad thing is that no one can go inside so picking something to drink is hard as you have to go online see what you want then wait in line and order it. Was in a hurry!!! Note to all, if you are in a hurry go to a liquor store. Less selection but will save time. All in it's okay, time to go have a drink till next time. read more

Since the pandemic start, I order delivery to stock up on wine. Really like the 5c bottle deal to try new wines. Everything has been really great so far with one single exception particularly for this store: they staple the customer name on the box for delivery and the staple ends poke out inside the box - I have cut myself twice already (should have known better, but I never really think to check for sharp objects sticking out from the side of the box when unpacking. Dear BevMo... please please stop stapling the customer name on the box - please use tape instead. Happy to include pictures of the beautiful cuts on my fingers for further explanation. read more

This location is OPEN and always has been. The staff are friendly and always helpful. Prices are competitive with area stores.

Excellent service . Everybody from the store manager Oliver to Taylor to Amanda to Frankie know their wines so we'll. I always ask for help and one of them personally walk with me through the aisles to choose my wine. They advise me on everything from a simple Pinot noir or Syrah or Zinfandel to have at home to higher end sparking wine for a get together with friends . I asked for advice on beer too and they're spot on. Just blindly come to this store for all your alcohol needs ! read more

Very sad to see that BevMo has now become a glorified grocery store! I will no longer shop at BevMo. They were known for being a place to go for beverages not groceries. Not sure how this location will hold up when Costco moves next door. read more

I was pleased and surprised that they had the beer I was looking for. I had just gone to Total Wine, and they did not have my beer. I called this location and the lady searched the store for it. She found it and saved two packs of it at the front for me. The lady I spoke with was very nice. Great service! read more

To put it simply, it's the Toys R Us for adults :) When I heard that BevMo was coming to take the place of PW, I was pretty excited. They always have a huge selection of drinks, and for a pretty good price too. Since it was the grand opening, they had a ton of workers around the store asking if customers needed help, handing out free samples, helping out with wine/beer tasting (25 cents to taste), and even making friendly conversation. I think the gf and I talked to like 8 different workers at BevMo and got tips on what to mix with certain drinks as well as learning a bit about their lives. I thought it was a most entertaining trip to BevMo... It gets quite crowded because it just opened, but definitely happy to have such a selection of alchy so close. read more

Very good scotch selection.Total Wine is better but Bev Mo is pretty good too and there's a lot more of them.

Best customer service ever! They go above and beyond, whether it's in the store, a pick up order, or a delivery. They're very kind, detailed, and thorough. Thank you! read more

Great staff! Nam was super helpful and patient while helping me (a wine novice) pick out a nice bottle to take to India as a holiday gift. He even recommended a bottle shaped bubble wrap for protecting the bottle and had some travel tips ie; which type of wines might travel better in the heat to protect the taste. Great!! I'll be back!! read more

Be very careful with expiry dates at BevMo. I ordered beer online for store pickup and asked to check the expiry dates of the 3 cases before I walked out of the store. The first case expired 10 months ago, the second case didn't have a human readable expiry date on it (it was in secret code) but when they checked the computer, this too had expired. The 3rd case was expiring in 6 weeks. It is clear that their computer system knows that the beer has expired, but they choose to continue to sell it. From a health and safely perspective, this is incredibly dangerous. From a dishonesty perspective this is outrageous. read more

I like the new interior design. Everything is labeled and easy to the eye to read. It looks more open. The staff members are always friendly and with knowledge of the wine. FYI - For those who likes Venezuelan Rum, you will find it in here. read more

BevMo! - The best Venzuelan Rum. - Beer, Wine & Spirits Near Me - San Jose, California

Pays cash for CRV cans & bottles (glass,plastic,aluminum) no purchase necessary. Price matches Total Wine !

-They got some pretty fancy stuff in here -Staff was really nice and helpful -Parking lot is annoying tho read more

I was running late to pick up an order and Oliver was super accommodating to wait even after the store was closed - awesome customer service

Living in a state in which I can actually purchase alcohol in a grocery store means my trips to liquor stores have been very uncommon. I finally decided to check out this mythical BevMo that everyone had been raving about since my pilgrimage to the west coast. I think that it might quite possibly be the most overrated liquor store in the history of liquor stores. The prices and selections were great. I was pleasantly surprised that I could find almost all of my favorite beers in one spot. The actual liquor selection? Not quite as impressive. Perhaps my tastes are just too obscure for most people. I finally got to the check out with my beer in tow. The cashier looked like he was pointing to the door, so I looked in that general direction. He then asked for my ID. Oh. Right. I knew that! "Idaho, huh?" --cashier "Um...Iowa."-- very perplexed me "Oh. What's your address?" -cashier as he's BASICALLY BENDING MY ID IN HALF "blah blah blah blah"--me "Birthday?"--cashier "Inauguration day."--me *blank stare from cashier* "Sigh. January 20th. Just checking to see if you were a history buff or anything. There's a massive Trailblazer out there with Iowa license plates on it if that helps."-me "So...what's there to do in Idaho?"-cashier "Iowa. We drink. Heavily."-me Yeah...finally paid. Finally escaped. I don't think I'll go out of my way to stop here, but it *is* within walking distance of my apartment. The cashier also gave me this nifty little card that is supposed to save me money or something. I don't know, I managed to lose the darn thing while making my great escape. read more

This new Bevmo is where the grocery store PW used to be. You can find every type of alcohol here that you can think of. They have a huge selection of wine, beer, hard liquor, wine coolers, and party snacks here such as cheese, salami, chips, candy, crackers, dips, etc...You can also find cute and funny Birthday, Anniversary, and other types of cards here to as well as wine openers and cheese boards and slicers among other things. The selection of vodka is impressive. They have flavors from many different brands in raspberry chocolate (I'll have to try that out sometime, yum) to grape, passion fruit, fruit punch, and other flavors that most places don't have. I like the great selection of small bottles of liquor to so that I can try a flavor out and not have to end up wasting money on a flavor that I don't like. You can also find many different kinds of sodas and energy drinks here to. Sign up for a club card if you like to drink as it's free and you'll get discounts on certain items. If you give them your email address, they'll send you coupons. Parking in this area is plentiful. The employees are nice and friendly to. For underage people, don't even think about buying alcohol here as they card everyone. I saw a guy there earlier that was trying to BS the manager and a couple of other guys who was trying to buy alcohol. He kept on making excuses about not having I.D, dumbass, lol! read more

I have been to this location several times. It is clean and convenient. Why does it get one star? The staffs inability to explain why I have to show my ID when I'm not purchasing alcohol is the reason. "Because it's policy" isn't enough. I'm all for preventing underage drinking but you have to enforce this policy to every customer, every time, if you don't it just makes it look like you're discriminating. read more

So it's a BevMo. And it's new. I think by now most folks know what a BevMo is like, but each location is a little different, there are some things which are locally curated, and size varies. This one is about medium size. They've got a comparatively decent selection of wine ( though while I was hanging about, someone came in looking for Opus One, and the guy helping out in the wine section had no idea what it was or whether they had it. They didn't. ) If I were looking for a deep wine selection, I'd go to the Mountain View location. This location also carries cigars and American caviar. The beer selection, though reasonably large, is not very deep. The Sunnyvale store is much better. Their selection of glassware, bar equipment and so on is a bit small; I think it's because of space limitations. And frankly, I'm fine with that. They've got a better than average stock of Scotch right now. The liquor selection in general seemed a little bit better cared for than most locations Ive visited recently ... almost on par with the Winchester/Stevens Creek store. I like BevMo. They generally have what I want in stock. They offer tastings. The prices are a bit high compared to other specialty liquor stores, but they have a lot of sales. I don't know if it is the newness of this particular location, but they seemed even more overzealous about checking ID than normal. I don't get carded at most of the places I go because I'm not that young anymore ... and I know the people who work there ... and most people in the business are willing to trust their judgement to some extent in the name of customer service. One of the drawbacks of a chain store like this is that corporate policy comes into play, that they don't trust their own employees to keep them out of trouble. That they end up hiring a bunch of college kids who don't *really* know that much about what they're selling. And it shows. read more

Big, clean store - lots of selection! I like this location because it never gets insane busy. The staff is helpful and know their booze. I also enjoy all the different glasses they have (fun gifts!). My hubbs likes the IPA/brew area and I like oogling at the fancy champagnes. read more

So from what I can tell this is like a huge liquor store chain. They have almost every type of alcohol you can imagine; wines, beers, spirits and champagnes, including specialities of each that you may not find elsewhere. Seems prices are even a little cheaper than supermarkets, and definitely have a lot more selection, so if you have the time I would certainly recommend having a nosey up and down the aisles. We were lucky with the guy we had serving us, as he seemed like a genuinely nice guy, but some of the other employees looked bored to tears. We ended up getting a loyalty card and saving ourselves $5 off our purchase. Every little helps right? The three stars is because a lot of the more popular lines were out of stock, the whole place kinda felt like a warehouse (unless that's supposed to be the vibe, in which case I apologise) and because more than one of the employees had a look on their face that I can only liken to a puppy in a pet shop when he desperately wants to get out of there. read more

Yay! A BevMo finally in my area, where I don't have to trek to the Stevens Creek location anymore! A great addition to this plaza that's slowly coming back to life (Chipotle and Pinkberry nearby). A clean and new store, and a great one stop shop to get all of your alcohol needs! read more

Great customer service, very friendly when I walked in , Oliver and Bree are the best helped me get my happy dads. Very satisfied

Oh BevMo. You are so awesome! There was a nice gentlemen working who assisted me and my husband. We were trying to find a certain type of Champagne, which we didn't know Moet did not make anymore. Thanks to this employee he let us know which one they replaced it with and we bought the new one. They have so many types of beer and wine it's crazy. I really love shopping here, especially when they have the buy one, get one for $.05. Best Sale Ever! Really like this store and will definitely return! read more