They are one of the biggest ripoffs I've seen in a longtime. I went in to buy a few items, did not have my readers. Paid and walked to my car. Looked at the receipt and they were 20+% over any grocery store in my area. Walked back in in a matter of two minutes (time stamped) but would not return two of the items. Was told I can call corporate which I will be doing. This company should be ashamed of price gouging. read more

Said they were closed for the night before their closing hours when I was trying to buy just one thing. Ridiculous

I purchase liquor and sodas from this location all the time, those aren't things I'd ever expect to return or exchange. However I purchased some craft spirit glasses, a 4 pack. That had no tape, or anything to keep the box closed. The box is not see through. I got home and checked the box, to find one glass was cracked. I went by a few days later in hopes to exchange it for a box that wasn't broken, and was going to insist we check before leaving. I also planned to buy 4 nosing glasses as well. I put my box with the broken glass on the counter, and went to grab a new box and the other items I planned to purchase. I got back to the counter and the manager Yetzel (that's how it's pronounced, didn't catch spelling) she said there was nothing she could do since the box had been opened. I said, well, I have a new box in my hand and there's no tape or sealant on this box, how do you know this one hasn't been opened, and how would I know the glass is broken if I didn't open to see. Her response was simply, "well shouldn't have opened it, sounds like a personal problem" Hot garbage. So if you need alcohol I guess their convenience will work, but if you wanna buy accessories, check them before you leave the store cuz they will not help you anymore. Had a similar issue last year with a stemless wine glass in a box, they swapped it no problem, seems like a newish team, the managers attitude was questionable in the least. read more

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i asked for help and they told me "IT DONT WORK THAT WAY GET IT YOURSELF" rude as can be never going back

Rick was helpful, honest and knowledgeable in helping me chose two bottles of wine as gifts. And the recipient of the wine gift loved the wine! Thank you Rick! read more

Normally i would never write a review for a chain... you know what you're getting. BUT! Let me tell you Kacee has changed my life. I was stocking up for stagecoach and bought a couple cases of mango cart. I'm super basic. Obviously, i go to stagecoach. Anyway, she suggested i try it with a Tajin rim... and holy cow. That girl has changed my life. Seriously amazing. Really takes this super girly beer to the next level. BEVMO GIVE THIS GIRL A RAISE OR AN EXTRA VACATION DAY OR SOMETHING! read more

Worst customer service ever. I've tried to give this place a chance multiple times and am always let down. Today was that last straw. They were sold out of 12 pack and wouldn't honor the 12 pack price for 2 six packs. Granted it's only $4 difference but as they say it's the principle. The female manager on duty today is totally obtuse. Never going back. No concept of custom service. read more

Maybe I don't buy the right things to save money here... But I can get a better selection of my favorite cabs at Vons or Pavilions. And I wait for the wine sail and buy 6 at a time to get the extra 10% off. But for beer I think it's okay. read more

BevMo! - Yummy. It's like going out for ice cream... - Beer, Wine & Spirits Near Me - Costa Mesa, California

I found my favorite combo pack of White Claw cans with the lime flavor! I found a jumbo package of Beer Nuts Cantina Mix which hit the spot for everyone that tried it this evening. The best was the kind smile and prompt service from the cashier Rick! Thanks Rick!! read more

My husband and I were in looking to make a purchase and I went alone to the register with our son (with our other store purchase) and what appeared to be a manager said it's for customers only and was told to go to CVS. I told my husband let's go and we can make a similar purchase at CVS... read more

I've never been to this location before for some reason..but I have been on the hunt for frangelico ro make my favorite drink- Nuts and Berries and cherry syrup. Nobody..and I mean NOBODY carries either of these bottles- but I found both at Bevmo! And both were marked down a bit! Score! This place is huge! I definitely need to come back when I have more time. I need to figure our a few more drinks and their ingredients first, so I can make a list lol. The employees were helpful too..I couldnt find what I was looking for at first, and one of the staff showed me where everything was. read more

While driving in Costa Mesa and talking about what to get as a gift for my friend's birthday, my husband recalled that we were close to a BevMo. I'd never been to this one and thought that was a great idea for a gift. I had been having trouble deciding what to get him, but I was sure that there would be some liquor he might like as a birthday gift. I was pleased to find that this BevMo was large. Beers, a good selection of gift sets, liquors, mini liquors, caviar, candies, they seemed to have it all. I settled on a tequila gift set and found Laker glasses, which I decided to buy for other gifts. I was set and hadn't spent that much at all. And the laid back, mellow atmosphere that I like with the BevMo's I've been to was there. H & I could go off into the night with all that we needed. read more

Shout out to Christine! Or Christina (?). In any event, I was at Bevmo on Saturday as I needed to buy some wine for a colleague, Not wanting to embarrass myself and reveal my lack of wine sense, I enlisted the help of the lovely and knowledgeable Christine to help me with my choices. I ended up with a few reds as well as the pinot grigio I came in for. Her suggestions were spot-on and in line with my budget. If you need help selecting a good wine, ask for her! read more

No Customer service by the manager, Yetzel. Put an order in online and the store couldn't fulfill my order properly. I was told by her that the computer wouldn't accept 6 individual bottles and I needed to order only one kind of wine. So Ridiculous! I told her that I was very upset that she wasted my time on this order and would no longer shop at this store. This did not phase her at all. As a manager, you should find solutions to problems and not create more dissatisfaction by the customer! read more

They have the absolute worse customer service. I asked a simple question if they price match and the manager Kristine was so rude and basically hung up on me. She said that Costco was not considered a competitor when in fact any one selling alcohol is truly their competitor. I will never ever shop that BevMo again. read more

The service at this location is terrible compared to the Huntington Beach location. Had a large order for delivery that their staff pulled. Was shorted two non alcohol items and called them to let them know. Gabby said she would take care of it, when I stopped by was told that it was not approved by management. Waste of time and poor customer service. Don't you have cameras where you can check that you actually shorted our order. F- read more

Went in for a few gifts and got some much needed help from Jessie for selecting the right wines and tequila. Definitely will be coming back thanks to the stellar service! read more

This was my second time going to BevMo, signed up for the reward program and got some amazing deals thanks to Rick! He was extremely helpful and his positive upbeat attitude was actually a huge I pick me up after a rough day at my job (in customer service). I'll definitely be back! read more

This place is overpriced. The "discounted price" is more than the full retail price elsewhere. And, Unless you read the fine print and sign up for their membership you pay way above retail. Don't waste your time, shop elsewhere. read more

This place is awesome with the best staff around. For how much volume they handle, this place runs like clockwork. I usually come in wen Pat is working!! He is my absolute favorite and is super entertaining and intelligent about all the choices. You guys are e best!!! read more

Nathan was such a help to us. We were probably some of those annoying customers but he was so nice. Manager better recognize Nathan man! That guy is really cool :) read more

I want to give praise to the Asst Manager of this location, though I regretfully forget his name. ‍ He went above and beyond to accommodate me with finding some wine selections for a wedding anniversary later that evening (1/17/20). The wines he suggested were not only solid options and priced within our budget, but also his advise was a smashing success as everyone raved over the wine that evening. Kudos to him! Having said that, this five star review is more so because of his excellent demeanor handling the situation (He did all this with great poise; something you don't get all the time from retail stores in general). I needed to return some items and he was more than understand of if the situation. He then walked us over to the wine recommendations and spoke to why each one would be good. He will in no doubt be GM of a store soon enough. To you: Thank you for being a genuine person and delivering a pleasant experience. Both my friend and I even made a comment walking out to our car of how awesome you were, so your service was definitely impactful to not only me. Keep doing what you do! I'll be back because of your service. read more

Don't come here during COVID-19 to try to get any kind of alcohol! They are only doing online orders. So you can't walk up to asked them to get you anything even though they are just standing around not doing anything! Go to BevMo in Orange!! They will ask you want you need and get it for you without order online bullshit!!! read more

Patrick was rude and never even looked at me. And threw my receipt on the counter. What a punk. Otherwise I like bev mo. Always find what I want. read more

Excellent experience today with Jason. I was shopping the 5 cent sale and used the BevMo Coupon I'd received by email to receive a discount. Jason pointed out that there was another additional discount this weekend. He walked me through the text to receive process and we utilized discount #2. Feeling very good about the two discounts and the 5 cent sale savings. Would not have captured them both without Jason's assistance. read more

Great selection of alcohol anything you can imagine is at BevMo. They have a rewards program which is pretty decent if you spend a lot of money. My best advice is when you get there we are ready to buy checkout. is to check Total Wine n More andthey will price match at TW and Tw morealways smashes BevMo's prices so it's always kind of fun to go there and make them have to call manager over so you can save six bucks on a 12 pack of beer. Please remember to price check against Total Wine. read more

Very rude management and staff working tonight 5/17/2020 during COVID pick-up. I arrived to put an order in and had a gentleman in front of me by the time I got to the front desk was turned away and was told they were closed. When they clearly saw me standing behind the man that was ordering with lots of questions. The manager said I arrived to late to order as I informed her I have been waiting she began to be very unprofessional and rude towards me saying I was not waiting and that I just arrived... I will not be coming back to this location & hop BevMo corporate read these reviews of poor management. read more

I'm giving it 3 stars simply because it looked like there was only 1 employee working which was also the cashier. The brew selection is awesome though.....LAGUNITAS !!! read more

BevMo! - Lagunitas - Beer, Wine & Spirits Near Me - Costa Mesa, California

Wow, the ONLY BevMo we have been to that requires a print out to price match, despite bringing up the competitor's price (Total Wine) on my smartphone. Manager iterated that a print out was needed. The four other BevMo's we had been to didn't require that. We won't be coming back. Thanks for the inconvenience. We should have known that this store isn't as good as the ones in Tustin and Torrance/Gardena area -- phone customer support was questionable (in comparison to other stores we had called in the past) before we even had set foot in the store. Service wasn't good then, and certainly was lousy once we were in the store. read more

BevMo is well laid out, full of amazing alcohol choices, and pretty much always providing some sort of sale on a lot of their wines. I usually have some difficulty tracking down a staff member to help me with wine choices, but if I can find one, they are very helpful! I come here quite often, and always leave with some wonderful beverages. Their reviews and descriptions are usually pretty spot on. If I am itchin' for some drankin', there is a good chance you'll probably find me here. 4 Stars. read more

Here's the thing, Bevmo brah who rang me up, When I'm buying six bombers of craft beer you can't just grab any old cardboard meant for a regular six packs of long necks and expect to cram the bottles in there. Well, you can try. I know you made a valiant effort, but they're bombers for a reason. They're not going to fit. And while I appreciate the concept that you want to fit my bottles in a single carrying case for convenience, it's just not going to happen. It's like trying to squeeze a square peg in a round hole. I really don't mind just carrying a couple of bags out. You don't need to flip the bomber upside down to try to alternate the bottles. I mean, seriously, you're doing more harm than good and I'm sure the likelihood of it falling has now increased. Oh yeah, when you card me, while I appreciate you having to look at me, then the card, then me again, then the card. once more to me. the card really quickly and then back to me. While in the middle turning left and looking at the massive line you just created..... Now back to me. Yes, that's me in the ID. And while I'm not a woman and my age doesn't bother me, you saying the year of my birth out loud sort of creeps me out. Like, yes. I know what year I was born and it has been a decade since I've been of legal age to purchase beverages of the alcoholic nature. Another thing... Why is it that if you buy a handle of vodka people assume that you're a lush who is going to have some fun tonight. NO! You know why I drink? To escape without having the money to go on a trip or the bullet to wedge in my brain. Even if it's a bottle of Three Olives Root beer Vodka. Don't judge me for wanting to make my white Russians with a little root beer twist to them. Hey man, they tie the room together! In any case, you don't need to look at me again and say something sly like "This for tonight?" Why yes, I plan on chugging a 750ml bottle of vodka tonight. For you see, I just finished my 5th of Jack and I'm feeling a bit parched Other than that, this is your typical Bevmo with all the classics you should expect from a Bevmo. And my I ask, you're just a good 15 minutes away from Bootleggers brewery, why do you not carry any of their beer but you carry a wide variety of Stone's offerings and they're way further away, though as delicious, from you? read more

Great selection and friendly staff but those shopping carts that lock up are dangerous I wheeled out to my car loaded with heavy boxes Right outside the store up front The cart seized up and I had to take each box out and carry to my car- that's ridiculous Then the wheels no longer worked so I dragged the cart on its side almost hitting two cars Rethink the distance on those wheel locks before somebody gets read more

Drove all the way from Irvine to purchase a nice bottle of Wine as a gift for friends. My first impression of the place was that it was a smaller version of Lee's Discount Liquor and Total Wine and More from Vegas. The selection of Wine was so/so...a little disappointing. Their high end Wine case was very small and offered very few options. Despite that, I was able to find a nice bottle. Overall, it didn't live up to the hype. Return Factor - 20% read more

If I could do no stars that would be amazing! I went into the store because my card was declined and I called Eagle and they said you have way more money. I went to BevMo! and asked if they could reimburse Steve and do mine instead. Gretchen the manager told me that if my card got declined they cant do it and I said again my card was declined...he did it at least 3 times. I told her its something about the card and she said "No we cant reimbursed it and take your card"......I was a server for over 10 years!!! I know what they can and cannot do haha. Its NOT about the people working, its abut Gretchen and she was rude to me!!! read more

I guess a BevMo would have to be pretty crappy for me NOT to like them. This is another 4 star location for me. Roomie and I decided to divide and conquer our Saturday shopping errands in a completely different manner this weekend. Stop at a different BevMo in the middle of our trip...UM...OK, I'm game. We can always stop at the tried and true location in HB if we can't find what we are looking for (or, ahem..currently enamored with...Knob Creek, Single Barrel...cough...cough...) Anyway, like most this location was large, open and very clean. Swaqger up to the Bourbon case...thar she blows!!! Press the little button...."Customer Service to the Bourbon Case"....the Starship Enterprise voice barely reached the end of her statement when I heard, "I got it!" from across the store...hu? Immediately a charming man showed up, opened the case and handed me my KCSB....I need some tequila too....No problem! Avoin Reposado? No problem...OK! Roomie at the same time picked up some Sagatiba Cachaca and then we moved over to the beer. A couple of Stones, Ballast Point, Rogue, and a few new ones too. This location was fast and friendly and I would shop here again. Although I really don't like this part of town (tends to be too Newport Beach populated to me...blech) I'll stop here when applicable and know I can get what I need. read more

Went there for my first time and need a bunch of help. The young kid at the register seemed to want to be left alone but paged Gretchen and she was Awesome! Robert was also very helpful. I'll definitely return when I'm in need of anything again. Thank you. read more

My boyfriend and I stopped in here on the weekend to pick up a few drinks before a concert nearby. And they had exactly what we came here for... A few drinks! Lol We discovered a product called Pocket shots. Omgerrrd. Best thing ever! I wish I had a pictire to share but they were genius. They were individually packaged 50 ml shots! They had rum, vodka and a whiskey of some type. The alcohol itself was of a generic brand but hey it did the job! And the convenience was amazing. We were able to sneak it in our pockets into the event. So cool! Haha The actual bevmo itself is really nice. Located in a semi fancy strip mall. The employees were very helpful and suggestive when looking for some goodies. I'd definitely go back again (If in the area) ! read more

I was happy to make my visit to this Bevmo location. This time I was spent a good deal of time looking at the different gift packages of liqueurs. I was happy to pick up a Jameson gift pack which I couldn't find it before at another Bevmo closer to my home. I was intrigued by their selection of absinthe, but I chickened out on picking up a bottle; not really my thing. They had a nice layout for tequila and whiskies. I just bought what I planned to get for tonight. If I had stayed longer, I would have picked up maybe a couple bottles of scotch too. But I refrained because I didn't want to look guilty in front of my wife. read more

BevMo is the most expensive liquor store I've ever seen. It is NOT WORTH the trip. There's nothing necessarily wrong with this location, but you can absolutely find the same goods for cheaper. Also, this really pissed me off: their receipts say returns can be made in 7 days as long as you have the receipt and the alcohol is unopened. This is FALSE. We bought alcohol for $90 and found the same exact stuff at a different store for $30.... then we couldn't return (even though the receipt clearly said we could). I will not be returning. read more

Mini bottles of St Germain for $4.99!! And Anchor Steam Summer Ale. Oh, BevMo, even though I prefer Hi Time, you have your own special selling points. $20.50 for a small bottle of Bombay Sapphire tho? Please! Even Ralph's sells it for less! read more