I used The Agency twice in December 2019 (as the buyer) and July 2020 (seller). I represented…read moremyself in the purchase as I am a licensed real estate broker in a foreclosure purchase of a very nice home. It was a complicated purchase so it took a while as foreclosures have no disclosures and it was a hillside property so there were numerous inspections involving engineers, consultants and more. As the buyer, you are pitted against the selling agent because you wanted to get the best deal. Well, Austin Brunkhorst from The Agency couldn't have been better to deal with. He was always professional during tense periods which including dealing with negotiations with the banks and inspectors. Alex Brunkhorst was also part of the my transaction in July 2020 and was amazing to work with. One transaction was 7 figures (more than double the other) and the other was 6 figures, and they treated both with equal care. So when I had to sell my house months later, even though I had originally considered other agencies, one that specialized in modern homes, I changed my mind and chose Austin because of his temperament and how he handled everything. His sister Alex Brunkhorst was also involved and she was amazing as well. He also referred the title company, and I was happy with them as well. I'm a broker, but I don't work in the market regularly. Our house that we were selling was not a regular house, but a house (tear down) with approved plans. The market was a pandemic market, which was unpredictable, and seemingly great for houses ready to go, and not so great for ours. Developers were hot to buy our house at a discount. An owner/user MIGHT want our house at the price we wanted, but there weren't a lot of people who wanted to take on a project. His team helped us figure out pricing, photography and more. We listed the house Monday night and had a full price cash offer Thursday. We had back up offers in case the first offer fell through. COVID delayed closing because the city was slow with the title report but it was still as smooth as it could be. I look at the low ratings for the Agency and want to say that the Agency is big. Obviously there are excellent, average and mediocre agents everywhere. I kept in touch with Austin after they sold me my house. You just have to find and pick the right agent for you. I have referred the Agency to two of my neighbors already.

Mike Bary was unable to sell our home…read more Mike Bary was unable to rent our home. Mike Bary needed to involve a third party, Figure8 (who was lovely and did a fantastic job securing tenants and managing the property), to finally secure tenants. Mike Bary included a clause in the lease agreement that he would be owed 4% of the sale price if the tenants purchased the property, which they eventually did. We foolishly signed this contract giving 4% of the value of our home to Mike Bary for simply making an introduction to tenant. Our real estate attorney noted that he had never seen such a large commission for simply making an introduction to a buyer in his many years of practicing. We would never work with Mike Bary or The Agency in a real estate transaction in the future.

Caution/beware - I cannot state this strongly enough, I do not recommend working with agent Amara…read more"Amy" Khan at Rodeo Realty. In my experience this individual was a dishonest, rude, negligent, incompetent, pathological liar. During my transaction, Amy told us she was an accredited interior decorator to sell her alleged professional decorating services because as a pro decorator she gets Design Rates at the stores...all lies. She also tried to sell us insurance...told us she's a licensed insurance agent too?? We didn't go for that. Anyway, Amy took measurements wrong 4 times (in person and from a floor plan), and then misappropriated the money we paid her to buy furniture that didn't fit, used our money to fund her "other businesses" (She texted me this when I asked for a refund and she didn't have the money to pay back), wouldn't refund our balance, provide receipts, or delivery tracking. For 6 weeks. I fiiiiinally got our money back - but only after she admitted in text what she did and I told her I was going to the police to have her arrested for Misappropriation of funds, financial abuse, and go to the News, report her to Zillow, the DRE, the CAR, etc. I asked another party on our deal if he knew Amy Kahn was so unscrupulous and he called her boss Scott Goshorn. Only then did Amy start responding again after going radio silent. She finally Zelle'd my money back from different accounts over the course of the day. Amy Con also left the country with our keys and garage opener for 2 weeks, then finally sent some random guy in flip flops to return them. Yelled at me any time I asked for furniture receipts, our keys, our money or didn't respond at all. The vendors (inspector, alleged contractor, handyman) Amy referred were shoddy and unprofessional at best. She also FAILED to set a follow-up HVAC inspection per the original Inspection Report which could potentially trigger Errors and Omissions. Also, I have text message evidence to back up everything stated in this post so don't try me - unless you want me to post them. And in case you're wondering, the only reason I did not go to the police is because Amy Con finally returned our money she tried to steal although she has not paid client refund credits from purchases. She doesn't seem to grasp that is theft, and that Misappropriation of client funds is illegal. Filing a police report for that now. I still don't have any emails with the furniture order correspondence or receipts as promised several times. She becomes unhinged any time I request this information. This should be provided to a client as a matter of operation - it shouldn't even need to be requested, let alone several times over 6 weeks. She is a liar and a thief. This is not the conduct expected from a licensed real estate agent, especially from a known company like Rodeo Realty.

I would not recommend working with Keith Adler based on my experience. Perhaps he has gained more…read moreexperience since then, but at the time, his negligence and attitude made the process unnecessarily difficult. While he presents himself as having 30 years of real estate experience, much of that appears to stem from flipping foreclosure homes rather than representing residential buyers. During the purchase, he was unable to provide the level of guidance or organization required, especially for a deal with a short escrow period. Some basic responsibilities, such as scheduling inspections, were left to me. He even left town during a critical window and only returned after I raised concerns. Toward the end, when questions arose about overlooked tasks, he became defensive rather than constructive and seemed unfamiliar with much of the standard paperwork. In hindsight, I likely should have ended the relationship sooner, but as a first-time buyer, I was advised to stay the course. I now see that decision led to more complications. He should not have been assigned to a time-sensitive transaction, and it's clear he needed more training and oversight from his brokerage, Rodeo Realty. Even after closing, issues persisted, for example, I had to retrieve my own keys from the listing agency. Ultimately, I handled many aspects of the process that should have been managed by my agent. This experience would have gone far more smoothly with someone more experienced or better supported.

Jennifer is an amazing woman She goes way above and beyond on her elite services. Highly…read morerecommended her for lease or selling your property.

Jennie was, by far, the most professional, sincere and honest realtor that we have worked with…read more She was a pleasure to work with and made great suggestions. She sold our home fast and the transaction went very smoothly without any issues. We would highly recommend her if you want to get the job done!

I lived in a building that was managed by Blackstone and had a great experience with them. They…read morewere professional and responsive and easy to communicate with whenever something came up. If I had any maintenance requests they were always quick to help. Additionally the building I lived in was well cared for, living there felt easy and stress free. Overall I had a very positive living experience.

We hired Blackstone to manage our condo. They made the process simple and easy, and it was clear…read morethat they have tremendous experience in the property management space. The entire team is responsive to questions, and often will anticipate things before they happen. We were nervous about finding great reliable tenants, but Blackstone handled everything and so far our tenants have been fantastic. They are even willing to work with HOA partners.

I had a deeply disappointing experience working with Peter Maurice, Zizi Pak, and Barnet Gold…read more During a property transaction, I was misled, and ultimately lost my deposit after contingencies were removed--despite serious discrepancies. I raised these concerns, but felt that these agents closed ranks rather than working in good faith to resolve the issue. In my opinion, this was not ethical representation. I strongly encourage buyers to proceed with caution or look for agents elsewhere in Beverly Hills who will prioritize transparency and client advocacy. This is my personal experience, and I'm sharing it so others can be informed.

I would not recommend working with Keith Adler based on my experience. Perhaps he has gained more…read moreexperience since then, but at the time, his negligence and attitude made the process unnecessarily difficult. While he presents himself as having 30-35 years of real estate experience, much of that appears to stem from flipping foreclosure homes rather than representing residential buyers. During the purchase, he was unable to provide the level of guidance or organization required, especially for a deal with a short escrow period. Some basic responsibilities, such as scheduling inspections, were left to me. He even left town during a critical window and only returned after I raised concerns. Toward the end, when questions arose about overlooked tasks, he became defensive rather than constructive and seemed unfamiliar with much of the standard paperwork. In hindsight, I likely should have ended the relationship sooner, but as a first-time buyer, I was advised to stay the course. I now see that decision led to more complications. He should not have been assigned to a time-sensitive transaction, and it's clear he needed more training and oversight from his brokerage, Rodeo Realty. Even after closing, issues persisted. For example, I had to retrieve my own keys from the listing agency. Ultimately, I handled many aspects of the process that should have been managed by my agent. This experience would have gone far more smoothly with someone more experienced or better supported.

Kathy Douglas listed and sold our condo in Century City on Beverly Glen during the holiday season…read more2024. We do not live in the area, so she did everything to prep the condo - arrange the repairs, the termite, the cleaner, etc. All we did was - "approve" on the phone. She did open houses every weekend and attended to all the prospects' requests. She sold the house in three weeks with a firm, all-cash offer at our original asking price - during the holidays, which was not easy. She then handholding us through the painstaking process of the closing. So yeah, we are VERY HAPPY with her services and pleased to recommend her!

This is a no nonsense Brokerage with only experienced agents and a top of class marketing…read moredepartment. They are known throughout the world and have a local reputation that far surpasses the rest. Integrity, class and success are just a few words that come to mind when Hilton & Hyland is mentioned.

I have been living in a building managed by this company for about 2.5 months, and my experience…read morehas been very disappointing. The regional manager, Clinton Gibson, openly stated that long-term residents and people who have personal or family connections with management or on-site staff receive preferential treatment and are allowed to break building and city rules. Instead of addressing serious sanitation and safety issues, management has tried to intimidate me for reporting violations. Problems are ignored, rules are not enforced equally, and tenants who speak up are pressured rather than supported. I would not recommend renting from this company.

The lease signing process went great. Communicative, fast, efficient. The actual living in one of…read moretheir buildings? A lot of nonsense. I've lived here a year and the management will just skip trash days at random. Sometimes it's because of a holiday, but sometimes it's just at random. So the dumpster area piles up into a beyond-disgusting mess. I've communicated about it with them a million times and there's no change. As I write this, they skipped the last two weeks of trash. The whole dumpster area is overflowing with garbage and they just tried to blame it on "the neighborhood." Then there was a full 3 months last year where the front building door just didn't lock. Anyone could straight up walk in and someone did: someone broke in to a unit and started a fire, and it still took management 2 months to fix it. Other tenants I've talked to say they've had issues with repairs not getting fixed. They ghost on emails and when they do respond they gaslight, avoid accountability, and delay delay delay.

I'm giving this office five stars for decor and its iconic reality show status and value as a…read moregenuine West Hollywood tourist attraction. People are always stopping outside for selfies and photographs. I can't really rate this business as a realty company, as I haven't used them personally, but the office is legendary for its presence on TV and it doesn't disappoint with its stage-like interior and floor to ceiling glass windows looking out onto Sunset Blvd. It is really something to see to be believed. It's still a popular tourist attraction and you can see it all from the sidewalk. The interior design is a mix between art deco, pink neon, the Chrysler Building, Italian modernism, a chic speak easy, Trump Tower and a velvet Palm Springs mid century living room. I can't really describe it adequately, but take a peek next time you're at Sunset Plaza. There's tons of free parking in back.

Iove sunset and oc. Great and love watching. Casting or Agents perfect. The twins are tv royalty…read more I am a regular viewer.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I am a tenant on one of the buildings that Danielle manages. He went over and beyond the whole time…read moreI stayed there which was about three years.. any problem he handled very quickly. Very nice guy as well. Unfortunately, the owner of the building Really inflated some things at the end of my lease. I left a screen door, bamboo and string lights in the backyard and a bidet . The blinds in the bedroom were chewed by my dog a bit. I asked the owner if I could remove the items he said no and I was on a group thread with danielle and I was able to go remove some items. Screen door was mine so I took it off. He was trying to charge me 300 for a replacement that cost 150 at Home Depot $300 to remove the bamboo and string lights in the backyard that I removed in two minutes and the bidet I was charged $95 for not removing. Applying she charged me $300 for and I sent him the exact measurements of the same ones at Home Depot that were $35 Again, Danielle is great unfortunately the owner of the building really gouge me .

I recently started renting an apartment through ROOF. Denise and the team were so kind, helpful,…read moreand very quick! They were very prompt in moving the renting process forward and they also quickly answered every question I had during the process. I really want to emphasize that within such a short time frame I was in the apartment I wanted! I always felt like I was in good hands and still do. In addition, Denise and everyone are very kind and welcoming. I would gladly recommend ROOF to any of my friends looking for an apartment in the area and I am more than satisfied with my experience. Thank you!

I HIGHLY recommend Denise and ROOF LA. This is the second time I've worked with Denise and both…read moreexperiences have been amazing. I wouldn't want to work with anyone else. Denise knows the market, she's tenacious and will fight for her clients, she's realistic and will tell you what you need to hear to help guide your decisions, while also supportive and the best sounding board. Denise's superpower is building relationships, both within the real estate business and with her clients. It's evident she cares about her clients and getting to know them to the point that she knows what you want before you know. Both times I've worked with Denise, I found a place I fell in love with that I wouldn't have found on my own. She takes the stress out of the search and everything is turnkey for a very reasonable price. If you're looking for a new apartment or home, definitely call Denise. She's the best!