The furniture (chairs) in the waiting room have deteriorated to the point that you can't sit on the…read morerotted away cushions on the many of the wing chairs. It was like this in February 2026 and now is even worse in September 2026. Someone in management is not doing their job or doesn't have the authority to be effective. Either Mink Imaging is making money or they're not. Either way,it can't be good for the patient. Is their equipment in the same shape? The office staff does their job well and are helpful. They deserve appreciation. I bet it's embarrassing for them as they are on the front line. Aren't their regional managers coming in to their locations? Are they ignoring this? Really?!

They KEPT my ID. They returned my insurance card only. I could only assume the receptionist…read morestill needed it. They made no attempt to return it before or after the exam. I live 10 miles away, I got home to a voice mail saying "you forgot your ID come pick it up so I now I have to go all the way back there. Returning the insurance card and ID has to be one of the most basic responsibilities of the job. This guy just set it aside returned the insurance card with the paperwork only no explanation. He said he was "sorry". sorry doesn't pay for the time and money spent going back there. They should offer to return the ID by courier. when I called back I got the scheduling department who refused to give me a name to write a letter to complain to then procrededto to blame me for "forgetting to ask for it back" Handing over valid identification and not returning it then pivoting to blame the customer is a violation of trust. When you get your scan done there ask yourself what other things might the staff there so casually disregard. People at medical front desks need to be professional and take their jobs seriously. I see lots of doctors and get lots of scan and never once was my ID KEPT without returning it. I was there another 20 minutes doing the scan but the place is not laid out so that I would pass the front desk, when finished, from wkat I can tell he left the voice mail while I saw as getting scaneed and was too lazy to get up and walk over to the technician and say he still had my ID. When the scan is over your not thinking about paperwork and IDs so accusing the customer of being the one who "forgot" is highly unprofessional and rude. They should emphatically take responsibility and return what they so casually disregarded. If they had called.and emphatically aplgized for not returning it rather than putting it on me I my reaction would have been far more accepting I will never accept a referral there ever again.

I visited Simon Med Imaging on Thursday. The Receptionist…read morewas very kind and assisted me immediately. I was placed in the excellent care of Imaging Technician Christian (Chris). I had to undergo multiple imaging and I suffer with chronic pain and he was patient, professional, and thorough. It seems like a basic ask, but he exceeded, excelled, and made the experience humane and tolerable. I highly recommend this place based upon the experience and professional line of care I experienced.

Husband needed an MRI/DTI of brain due to a serious rear ended accident due to Semi truck driver (…read more18 wheeler carrying a load ) who was unable to stop because he was speeding ... Traumatic Brain injuries are devastating ... Anyway, this place is wonderful! Front desk woman named Autumn was so kind and helpful!!! Andrew the technician was so kind and brilliant at his job! SHOUT OUT TO THEM BOTH! Highly recommended ! Street parking is available on La Cienega...

I have been to this facility several times! From the front desk to the technicians, I have only…read moreexperienced excellent service. Thank you so very much: Diana, Michelle( technicians) and Emili( front desk) Great Job!!!! Debbie Joyce

Unacceptable Short-Notice Rescheduling and Lack of Communication -…read more Dear Dr. Chandak, I am writing to bring a severe matter regarding your office's scheduling and communication practices to your immediate attention. An MRI was scheduled for me, for this coming Sunday, June 14th. This appointment was confirmed approximately two to three weeks ago. However, today--Friday, June 12th--less than 48 hours before the scheduled procedure, I received a text message abruptly stating that my appointment must be rescheduled to Monday. Following this notice, my husband attempted to contact your office five separate times to resolve this issue. Not a single call was answered, nor have we received any return communication. This level of service is entirely unacceptable. Forcing a patient to shift an appointment from a weekend to a workday on such short notice is a major disruption. Furthermore, leaving a patient completely unable to reach anyone to discuss the change is a terrible business practice that severely damages client trust. Please be advised that I am contacting the law firm that coordinated this referral to formally complain about this experience and ensure they are aware of how their clients are being treated. I expect a prompt response to resolve this situation immediately.

I always know I'm in good hands here! Came in for a…read morevascular US today. What I love about this place and Dr. BD is that he always follows up after any tests to go over your results.

I work for a Dr.'s office and we have been referring our patients to Dr Bendavid and his team at…read morePremier. They assist in getting in our patients in a timely manner, perform thorough mammograms with ultrasounds and biopsies if needed. Complete and compassionate care, is provided to all of our patients. And most results are provided same day, if no pathology is required. THANK you so much Dr Bendavid and team!

Jamieson is the best phlebotomist! Got my husband's IV on 1 or 2 tries - usually takes HOURS. And…read morethe whole team was so helpful in moving my husband who is wheelchair bound. They care about their patients - and when you're going through life's challenges...it makes a huge difference. Thank you MICSC!!

This is a top tier imaging center for MRI and other imaging procedures. I see Dr. Berkovich who…read morespecializes in treatment of MS. The office staff here is super efficient, and Jennifer handles everything, getting approval from insurance and all other paperwork. My other MRIs were all done by UCLA. These guys are just as good.

I like this office on West 3rd St, it's very clean. I found the two ladies to be very polite,…read morefriendly and helpful. I had a blonde lady, didn't catch her name, maybe it was Kim? Sorry if I'm wrong but she was very caring and kind with the MRI procedure. She made it a very pleasant experience. I was able to get my MRI images on a CD-Rom on the way out. Luckily I have an external USB CD-Rom drive and Parallels so I can view PC programmes on my Mac. So my only suggestion is to have the images viewable for Mac and PC and maybe email them instead because Apple no longer provides CD-Roms drives.

Always reliable, kind, caring, on time! No one wants an MRI,…read morebut if you need one I highly recommend Mink!

I needed an urgent ultrasound of my elbow due to a sports injury. Professional Imaging Network…read morestaff was able to schedule me with an ultrasound professional who specialized in arm and joint ultrasound. She was knowledgeable, patient and made the whole process a breeze! Subsequently they have sent the studies to my provider in a very timely manner, resulting in me being able to receive the treatment for my injury that same week. Whether you are are patient or a doctor, you are definitely in good hands with the staff of Professional Imaging Network. Both figuratively and literally!

Professional Imaging Network really came through for us and put our minds at ease!! I am so…read moregrateful to them! My husband was in so much pain from what we thought might be a broken foot after a bad fall. Anastasia arranged everything so quickly which was such a relief. The X ray technician came early the next morning and was reliable, quick, kind and knowledgeable. We got our results pretty quickly as well. HIGHLY RECOMMEND Professional Imaging Network to all my friends and family. Grade A service!!

From reviews theis place has been taking some hits due to lack of help, service or other issues…read more For me i had zero issues beside being inside the machine which can be a problem for anyone that may be a bit clostrophobic. I literally showed up 1 day sooner than i was supposed to and they convenienced me and took care of me. They guy that helped me did great and i was in and out. Parking was a plus because its beverly hills and it was expensive, they took care of that for me. Sorry for everyone that had issues, i didnt.

Terrible facility .... truly tried to give them the benefit of the doubt…read more Long story short ... My doctor requested an MRI w/Contrast (they had a copy of the order) when I arrived the front desk said w/contrast but the techincian who helped me said NO contrast. I went through the whole scary process of an MRI .. you know how that can be. The emailed my doctor with the subject MRI w/contrast and w/o contrast but then in the notes/and impressions said this was an MRI w/o contrast. Truly sucks that my doctor didn't catch this discrepancy either because the paperwork is not correct, which also means she didn't truly check. Also, I was billed for having contrast and was giving no type of injection or contrast so now im going back and forth to figure out what was ordered, what was done. Shame on this "medical practice".. people should pay more attention to their jobs especially with things that are more nerve wrecking for people should as an MRI. because now it puts me in position to have to face an MRI again, and do more testing.. AVOID THIS PLACE OR IF YOU DO GO KNOW YOUR OWN STUFF

We were sent here by Dr. Lala from Tarzana, who is a top notch doctor! He answers our concerns with…read morepatience and kindness ! This place too. On 1/18/22, at 2:30 pm we had a CT venogram scan. The front desk as usual was very polite and helpful! Making sure if we had any concerns to let them know. Mm? Are stents compatible with CT? Will radiation reach my mom's thyroid gland in her neck? She's a cancer survivor. We actually did have genuine concerns. Joyce the CT tech lady who performed the CT to my mother went the extra mile her attentiveness to listen, to be of help. Joyce put a heavy small collar on my mom's neck to ease her concerns from the radiation. Perhaps not needed on a CT scan to her legs?? But we appreciate easing my moms mind. Going the extra mile. Thank you Joyce! Her translator put 110% effort too. As I walked inside saw a notice not to park after 4.00 pm do to street sweeper. Yikes!! Good to know. Last thing you need is a ticket . This is what I mean!! They magnify their thoughtfulness.THX. O, and to top it all off we were about to get on the highway. My mom remembered that she forgot her watch. As soon as I was dialing, we received a ring!! It was the lady from westside medical imaging calling us about a watch we forgot! The timing. . Okay we returned to get it. They placed it in an envelope and with a smile wished us farewell. My mom's brother died from covid. She was very close to him. Stress of life in these plague times we live in now, it's a breath of fresh air to meet ppl like JOYCE (CT TECH) , BOBBY (MRI TECH) and friendly staff here who haven't lost their goodness yet, you know? Life's tough enough without having to encounter more evil from medical field that promise to Aleve ppl's suffering when choose this career you know?! Golden rule on steroids at this PLACE !! Hard times sadly K.O. Ppl's goodness you know? NOT HERE!! Bobby the MRI technician who we saw months ago saw us briefly as he walked in the hallway, and I said hi!! I appreciated his kind treatment to my mother months ago. He said hi back, lol, and took a brief minute to make sure if we needed anything? To feel free to voice any concern , so they were properly attended. Then continued about his business, think he was gonna do an MRI on someone. Cudos thx to everyone! The vibe???? It's surreal at this place! Professionalism with kindness. You feel the warmth here. Thx . The elderly are vulnerable, so any kindness is T. R. U. L. Y. magnified more for them. My mom left grateful for the kind treatment. Just as she left Nov. 23 2021 after Dr. Lala appointment!! --Don't lose your way--

Big thank you to all their staff for getting my mom scheduled in on a time crunch! Thank Liz for…read moremaking it work for us and getting my mom in! Highly appreciate everything you all do

I found out mid-MRI that I'm extremely claustrophobic. I was shaking, crying, borderline…read morehyperventilating, yet Drew (my technician) handled it with grace. My review is specifically to compliment him and Gaia. He offered solutions to help aid my anxiety (I opted to move forward with the scans after embarrassingly emergency stopping it twice). He brought in Gaia to be there with me, who was so so sweet. These machines are loud, yet she stood in there with me tapping my lag to let me know she was there. I asked if Drew could let me know ahead of time when he'd start the imaging and he counted me in every time moving forward. Talking me through it really helped a lot. My anxiety reaction was very unexpected, I am not like this at all, so I honestly was really embarrassed by it. But he and Gaia really tried hard to make me feel comfortable and go at my pace while also keeping other patients in mind. Drew is a masterclass in patient care. I'm genuinely so thankful.

Said they sent my husbands MRI doctors note to insurance and it was denied. When we called the…read moreinsurance they said they never received anything from them. So they probably sent the wrong patients's paperwork. When I spoke to the schedulers at rad net no one could help me. Then I called the line to speak to the manager and no one ever called me back. Very awful patient care.