I have worked with Linda and Ed from Gerties Small Dog rescue for several years. Reading negative…read morereviews makes me feel sad. Linda and Ed are marvelous, honest, and very hard working and really care with a massive heart about what they do. They are strict about requirements to adopt from them. That is only because they want to do their very best to make sure any adopted dog is in the safest hands possible and that potential adopters are fully prepared and able to take the best care possible of any dog they may adopt. It is a lot about the dog and minimizing return to shelter situations. They really do dig deep into potential adopters, again this to make sure any adopted dog will be safe. Linda and Ed have made Gerties Small Dog Rescue their life, they have an excellent track record and are well respected in the community as well as within animal and rescue circles.

I applied to adopt a specific dog from this shelter. Linda let me know that dog was not a good fit,…read moreso I thanked her and let her know to put my application on hold. A week later she called me while I was at work saying she had spoken with my landlord and that my apartment did not allow pets. I was quite confused because I had never heard of the woman she had spoken to, and I had asked her to put my application on hold and was now midway into adopting a dog elsewhere. I tried to calmly get to the bottom of the miscommunication, reminding her that I had sent her written proof of my pet policy over email, and that this was not my landlord she had spoken to. I suggested maybe it was a wrong number, or a new employee at the leasing office. She snapped at me "Would you just be quiet and let me talk!" At this point I told her to withdraw any of my information from her system, and never contact me again. I called my landlord and she said she had never spoken to Linda. This strange miscommunication should never have happened, as I had already requested my application be put on hold. It also could easily have been resolved if Linda had listened to me and conducted herself with professionalism. I am so happy I will be picking up my dog tomorrow from a more professional shelter. For these reasons I can unfortunately not recommend this shelter. But please, adopt (elsewhere) don't shop!

Great place to adopt your next family member. Its very small, not fancy and run by volunteers, only…read moreopen on Sundays but you can leave a message during the week or send an email an your call will be returned. I see there have been some negative reviews- know that they are operating with volunteers and are very low-budget. With that said, the volunteers I worked with were very nice and doing their "job." They want to know that you will will provide a loving and safe home before adopting. You will be "screened" and need to wait a few days before taking your new kitty home. There is also an adoption fee, they need to cover costs. The sweet cat we adopted was in a foster home and clearly very well-cared for. She was socialized with other pets and the owner gave her lots of attention. We are so happy with our new kitty, Phoebe Katz, THANK YOU!

I honestly don't know why anyone would give this place a good review. After no one responded to my…read moreon line application I went in person. They had me fill out a written application. Then I got to see the cats. The cat I was interested in was listed as gentle and loving. The gentleman who came to get her out of her cage had to call another staff to help him because he said she was "difficult". They let you interact with the cat you choose in a small room in the back. The room was crowded with random furniture and generally unpleasant. I understand that cats can be really nervous with strangers but there was no way to tell what her temperament might be in these surroundings. They offered to have the foster call me to talk more about her. Again, no call, no response. I'm guessing some of the people in there were probably volunteers but they didn't seem to know much about the cats in there (or much about cats in general). All in all it was a really disappointing experience. I ended up adopting from another agency.

They steal people's pets and lie to people and have no compassion. Someone brought in my well taken…read morecare of pet who wasn't the owner and they said ok. When I called they said they didn't have my pet. I gave them my phone number just incase and when he was brought him, by someone who had no permission to, they purposely chose not to call me. They then said to me and the co-owner we're not permitted to have him returned to us. They also lied and said the co-owner went into Lollypop yelling and cussing. This is a lie because Manuel has never been to Lollypop Farm. This just proves what I've been saying to Manuel for years; there are no decent White people in Rochester This means if you're in a bad marriage or whatever and your violent ex drops of your beloved pet as revenge they're not giving it back cos they sure didn't care to bother letting me know or returning our pet to us when he was illegally brought in May they all suffer from stage 4 cancer and may this facility be shut down, and trust me read all the 1 star reviews. Also, I assist police departments on solving cold case homicides. I said to a homicide detective in another region of NY I'll never never assist on cold cases in Rochester because Fairport, NY police work for Lollypop Farm and well, yeah this and other 1 star reviews explains all you need to know

What an amazing place! They are expanding and I can't wait to see what's coming next. Super…read moreclean, wonderful people who are helpful and so caring with the animals. There are bunnies, mice, guinea pigs, dogs, kittens, cats and more up for adoption. There is a nice open space with merchandise for sale to support the humane society too. Very well laid out, with sign age and even prints on the floor to follow to the areas. There is also an outdoor farm with horses that is really cool. You can even hike a trail nearby and there is a playground next door.

I wanted to come back and do an update since I saw people posting they had health concerns with…read moretheir puppies, particularly parvo. Arlo is now almost 6 months old and the picture of perfect health. He is now fully vaccinated and has had no health concerns. When I went to the foster's house, they kept the same litter together but, had two different litters in different rooms. I still stand by my four star review and they are an awesome place to adopt from. The foster even checks in from time to time to see how Arlo is doing and wanted to see pictures of him growing up! Also, I mentioned in my previous review that I would rate five stars if they offered more things like microchipping and the like. I stand by that as well but, would like to add that East Coast Adoption Agency is a 501(c)3 and my local shelter gives low cost adoption to dogs adopted from a 501(c)3. Saved a few hundred dollars that way.

We waited years for the perfect puppy. Adopted a three month old goldendoodle from East Coast…read moreAdoptions. We picked her up from the foster home within two hours of them being transported from Birmingham Humane Society so the adoption agency did not know much about her litter. What we thought was kennel cough was advanced pneumonia. All puppies in the litter were hospitalized after being adopted. Our puppy, Hazel, did not make it after being on oxygen for several days. She passed away within a week of us adopting her. All families involved spent thousands on medical bills as our pet insurance did not cover pre-existing conditions or any bills within two weeks of adoption. East Coast Adoptions should change their practice going forward to hold dogs for a longer period of time after transport. They administered antibiotics to our puppy that were inappropriate for her size and made her sick and they do not have dogs by a vet after making it to New York. We are unlikely to ever rescue a dog again but we would never recommend East Coast Adoptions. We know that this was an unfortunate event and everyone is trying their best to rescue dogs but ECA has put dogs and families in terrible situations.

This is a cute little SPCA, located in Northwest Ithaca, right outside the bounds of Cornell…read more There's a lot of Cornell volunteers there to be honest the staff was like friendly. They really love the pets. They have cats and dogs I think occasionally they have bunnies but primarily lots of lots of cats kittens too they have dogs they tend to be larger dogs so we're in the country so large dogs are great. Everybody's accommodating very informative about health issues, different behavioral issues of adopted pets you know and they're very good with walking through the process and you know pairing the new parents with a new fur baby. Highly recommend.

We just adopted our two cats from SPCA and we're so impressed! Doug and Emily were great and helped…read morethe process go smoothly. The cats all had clean and spacious rooms and the volunteers allow them to roam one at a time. These are the biggest spaces I've ever seen cats in in a shelter and I'm very happy to support that. Our cats were very scared and they let us take home their carriers because that was like their security blanket. Thank you SPCA for managing so well and giving us our new besties!

First time at the fast and the furriest put on by Verona street animal society! What fun!!! Pet…read morecontests, dog vendors, Walks, 5ks, and free vaccines. Next year I'm coming when they open so I can register Olaf in the contests!

I fostered a heartworm-positive dog from Verona Street and had a great experience. The staff truly…read morecare and show up every day despite challenging circumstances. They supplied food, toys, bedding, and medical care for my pup (who I ended up adopting), and I can't thank them enough for rescuing him from the streets so that he could have a second chance.

I got my dog from here in March 2025 and he was a true blessing. A few weeks later I received a…read morecall from the receptionist asking how everything was going and then she said that his brother from the same litter was adopted out and they had to go get him back because he was being abused. They asked if I would like to meet him. I said yes almost immediately. We fell in love with him but weren't sure if our dog would remember his brother or not. How will they react to each other? will my dog feel like we are leaving him there again if we brought him to the SPCA to reunite with Moe? One of the volunteers offered to bring Moe to our home on a Sunday for the dogs to meet. Needless to say Moe never left our home and the boys remembered each other as soon as they locked eyes. Because of the wonderful people at the CNY SPCA we have our beautiful boys and a love that can not be put into words. The staff there are so loving, kind and helpful. I would Highly Recommend getting your fur baby from them. HIGHLY RECOMMEND

I adopted Zoey last July and she has been the best dog. She's loving, loyal, protective and she…read moreloves playing with her toys.

Disgustingly rude receptionist blonde with snobby attitude was flirting with my fiancee while I was…read moreattempting to adopt a cat for my child. We came a very long distance to adopt the cat, she argued with me because we did not have the" perfect conditions" set up for adopting , gave no constructive advice about where to go locally to find veterinary care that was immediate, then threatened that the pet my son had picked and played with for over 10 minutes..we could not have, could not put a deposit on...and that the pet would more than likely be adopted. Furthermore that we should consider adoption agencies closer to our home. What an absolutely nasty idiot she is, and she should be fired. We have so much to offer the animal, such a big and beautiful house with a loving family ...SMH. Fire that I'll gotten thing that pretended to care...hating on animals and kids! Never go here.

We came to Humane CNY over thanksgiving weekend and were able to find a great addition to our…read morehousehold during the waiver adoption fees event they had going on. Financially we were able to give a donation during the holiday season in addition to buying all the essentials to bring our girl home. But it is nice that they have events such as this where families who might not be able to part with all that money up front can take home a new family member, spoil them a little, and hopefully give back throughout the year rather than just paying the adoption fee. I was impressed by how clean the cat room was and how happy the cats seemed. The volunteers didn't seem to know much about the individuals and the lady working at the front desk was a bit brash. I also do love that it is a non kill shelter. The only thing that brought it down to a 4 was just the harsh attitude behind the desk.

Absolutely the best adoptipn network in Rochester, NY. They noyt only got me themost wondercful…read moreloving dog but they dont keep any dogs in crates or cages They are fosteted by amazing peopleuntil adopted. I got my dog Mickey from them and he has quickly become the most important thing in my life. I don't know what I'd do or where I'd be without him. He is just a littlebundle of love that you couldn't take away from me for a million dollars. I LOVEmy rescue dog. Call them first. You will NOT be dissapointed. They are the best rescue in NY, bar none!!!!

Assistance is adoption process . Staff is attentive. They offer great advice when one adopts a new…read moredog into your home Joanne