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BetterVet Thousand Oaks

3.5 (8 reviews)
Closed • 8:30 am - 6:30 pm

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The Pet Hospital of Thousand Oaks - Dr. Siegel and Charlie

The Pet Hospital of Thousand Oaks

(46 reviews)

Dr.Siegal and his entire team are some of the most caring, efficient, safe and dependable people…read morewe've ever met. They are remarkable communicators, and I love that they do not try to up sell you. They respect your boundaries and financial health, they never try to push or guilt trip you. Best of all, they do not tell you wildly outrageous ideas on what might be the cause of x, y, z. Every time we have met with Dr. Seigal whether it is in person or over the phone, we've always felt he was such a generous, gracious person. We never felt rushed. When I ask his staff a question and they don't know the answer, they are always honest and polite and will tell you they don't know and will proceed to place you on a brief hold so they can get the correct information. The staff has a good attitude and assume that you are a caring owner. When Dr. Siegal says he'll call you or do anything, he always holds his word and he even called us when he was out of town. The facility is extremely clean, the cleanest vet I've ever been to. There are so many reasons why you should consider Dr. Siegal and his team, these are just a few. Plenty of parking in their private shared lot and street parking. Very cute stores, restaurants, and fitness yoga studios nearby so if you are coming from further away and need to leave your pet for a few hours you can totally patronize some of the other local businesses. Overall 10/10 experience. I'm glad we took a chance on this vet. To be fair we had exhausted many of the other highly rated vets in the San Fernando valley area and none of them cut it. Are you paying a little more to see the doctor here and get the tests and other services? Yes, probably a little more. However, for me personally, it's completely justified because of the integrity and seamless experiences we've had. Lastly, every single time we have gone in for our appointment, we haven't had to wait longer than 5 minutes. Also they are always giving you a warm greeting which I literally cannot say about any of the other vets. Last little detail, but really there's no detail too small, I have not seen any of the staff doom scroll or look checked out. When they are on the clock, they appear to be working and they seem dedicated. Little things like that have a major impact on professionalism and trust. If I see anyone on the clock doom scrolling or just super engaged on their cell phone it is 100% a red flag and a sign that they don't care, aka my sign to leave a business and not return. I want to spend my hard earned money on places that are invested and care. Dr. Siegal and his staff seem happy and I believe a happy staff is a more efficient staff. It is a safe space, you can openly share your concerns, wants and needs- they are listening with open hearts and they genuinely care. Sadly I've been to probably more than eight different vets and none of them have even come close to Dr. Siegal. Because of those awful experiences, I was starting to lose hope. But I knew from our first phone call with Dr. Siegal's office, when I was literally picking their brain and asking 20+ questions and complaining about past experiences, I knew they were the one because they never made me feel rushed, I never felt judged, I never felt unappreciated and I felt they were truly listening and caring. Anyways, I'm just extremely grateful for Dr.Siegal and his staff.

I had a great experience at Pet Hospital in Thousand Oaks with Dr. Siegel. He was…read morewonderful--professional, caring, and took the time to explain everything and go over my options. I really appreciated that I never felt pressured into unnecessary treatments or services. The entire staff was friendly and helpful, and the office was very clean and welcoming. It's clear they genuinely care about their patients and their owners. I highly recommend Dr. Siegel and the team at Pet Hospital in Thousand Oaks!

Slaton Veterinary Hospital - Slaton Veterinary Hospital Staff

Slaton Veterinary Hospital

(213 reviews)

I'm incredibly grateful for the exceptional, compassionate care my Yorkie-Poodle mix received at…read moreSlaton Veterinary Hospital throughout her entire life--more than 13 years. Dr. Jon Mendoza and Dr Slaton an the entire staff consistently listened to my concerns, provided thoughtful guidance, and treated both my dog and me with genuine kindness, respect, and compassion. When the heartbreaking time came to say goodbye on March 25, 2026, the doctors and staff provided extraordinary comfort and support. They understood how difficult that moment was and helped us through it with compassion, dignity, and care. I'm deeply thankful to everyone at Slaton Veterinary Hospital for the loving care they provided throughout my dog's life. I strongly recommend this clinic to anyone seeking exceptional veterinary care. When I get another dog, I will absolutely return to Slaton Veterinary Hospital.

We had to see Dr Slaton to determine next steps with our dog Charlie. I have never had this…read morewonderful an experience for a very difficult time. This was the most empathetic veterinary group I've ever had the pleasure of going to. We had to assess our Charlie for quality of life and Dr. Slaton was very sensitive and caring and confirmed our decision to make a difficult choice. In addition, he and his staff made our decision easier. The things that they did were very loving including allowing us time with Charlie and allowing him to have a Hersheys kiss before he passed. We spent some time after he passed and left after they had taken Charlie away. In the days that followed we received flowers and a sympathy card from their office. When we picked up Charlie's remains they were presented in a beautiful box along with a lovely paw print. Slaton veterinary made a very difficult time a thoughtful and caring time. I highly recommend their services.

Comfort Paws Mobile Vet

Comfort Paws Mobile Vet

(3 reviews)

They made the worst experience of my life (putting my soulmate dog down after 11.5 years together)…read morethe best situation it could be. They are calm and wonderful people who give much kindness and peace in the darkest time. They were able to come on an emergency basis on a Sunday and drove 2 hours to come help. I was absolutely desperate and distraught after my poor guy had taken a sudden turn for the worst over the weekend. They have so much compassion and their gentle nature and practice made for a very peaceful passing for my buddy. They are very professional and allow the time you need with your animal before saying goodbye. They also offer a cremation service and I received a very nice care package with my dog's ashes, paw print and condolence notes shortly after. It's a horrible situation having to put a pet down, but they truly made it the most dignified and gentle experience it could be.

I had high hopes thinking the $100 drive out fee would be well worth the speed and convenience a…read moremobile vet van could provide (on top of a $80 vet visit fee). Sadly, both the Vet and the tech were not speedy, not convenient, and I have no clue why they have a mobile van if they don't provide their services to clients in the actual van which is nuts to me. Quick summary: I HIGHLY DONT RECOMMEND. They are EXTREMELY EXPENSIVE (way over market and normal vets), you will be pay at least $100 + $80 for them to just see your dog, and if your dog literally needs actual medical services besides the normal routine wellness needs then they don't have the capability to help you but likely will still provide medical care to take your money but according to the vet tech "you must still pay the $180". Heads up: $5 per pill for Clavaillin is price gouging at $150 30 pills. Pet smart & Chewy has it for $2.79 with a total of $83.7 I would have saved $67 using chewy! Cytopoint injections for large breeds need two shots and at my vet they total $147.50 and I was charged $189 so a delta of 32.50 Another reason: they didn't have a simple antibiotic my dog needed and I mentioned to please send to chewy and the vet tech LITERALLY went off on how she refuses to send prescriptions to chewy due to a personal issue (I honestly stopped listening because she was going in a diatribe about a company I love). When I told her unfortunately I have never had an issue with chewy and since she is not the vet and does not write the script I am going to have to request the vet send it there (she was telling me who I can't do business with in my house). At this point and hour In and no help to my dog as the vet tech won't stop talking. Finally after some encouragement from me to the vet I just asked for some allergy shots as I wanted them to get out of my house. They wanted to clean the wound and asked to use MY PRODUCTS to do so. I ended up being scammed out of $500+ for a literal shot and an antibiotic because within 3 day that wound opened and pus was every were and I had to take her to the ER for another $500+. They have paperwork that says if they feel they can't treat your dog then they will refer you to an outside doctor, I wish they had done that, because if they did I wouldn't have been scammed out of $500.

Gemcore Veterinary Services

Gemcore Veterinary Services

(515 reviews)

Chatsworth

On December 1, 2025, my pup looked at me, and I knew it was time. Our family had called upon Dr…read more Gonzalez before, so there was no question in my mind who to call again. Unlike our previous experience where we were able to book ahead of time and plan for our pup's passing, this was a circumstance where our baby needed immediate services -- his body was failing. Once I saw our senior 13-yr old pup was telling me it was okay, I called Dr. Gonzalez at 7pm. She was at our home by 10pm. Our pup had been sick for several years, and in that last week, our primary vet had already told us his health was declining, so we at least knew the end was near. And I had already mentally prepared to be strong and let him go when he needed to -- so I had Dr. Gonzalez's number on hand. We live in an apartment building, so we reserved a spot for her in our lot as close as possible to an exit. She came upstairs to our home, and she had brought all her equipment. I had already imagined how I wanted this experience to go for my once in a lifetime soul pup. I sat on his favorite place on the sofa, and I had him in my lap. Dr. Gonzalez gave me a pee pad to wrap around him within the blanket understanding there could be an accident in the process as his body released his spirit. I had a candle lit. I had soft music playing. We had low lighting on to honor what was about to happen. Dr. Gonzalez was also super accommodating to our 2nd puppy who was curious about her and wondering what was happening to his big brother. She didn't shoo him away -- she invited us to keep the puppy around so he can know his big brother was about to pass on. She gave us time to speak to Nuxx, love on him, and then let him go. Then, it finally happened. And Dr. Gonzalez stepped out of our apartment for awhile, giving our little family time to grieve, sob, and hold our baby close. Our puppy sniffed him too and said his goodbyes. Then she came back, and she asked us if we wanted to be the ones to carry him out or she was happy to do so. My husband carried him, myself and our puppy followed along -- felt like a procession down our apartment hallway. We got to Dr. Gonzalez's car, and we gently placed our baby's body in her car, and said our goodbyes again. Then...it was done. Throughout the experience, Dr. Gonzalez was so incredibly supportive, gentle, understanding, and patient. What else can you ask for when such a heartbreaking thing is occurring? When a spirit is literally fading in your arms? I am still not over losing him, but at least I know we gave him the most peaceful send-off we could: in his own home, in our arms, surrounded by so much love. If / when we need to go through again, I will continue to call on Dr. Gonzalez. RIP Nuxx.

We are grateful to Dr. Gonzales at Gemcore for helping us through one of the most difficult moments…read morewe have ever experienced. Dr. Gonzales was professional, compassionate, and helpful. She took the time to explain the euthanasia process clearly and gently, answered all of our questions, and helped us understand what to expect. Having someone so patient and caring with us during such an emotional time meant a great deal.

Honor Pet - Our serene Comfort Center is designed for one purpose: to give your goodbye the space, beauty, and presence it
deserves.

Honor Pet

(76 reviews)

Downtown

My beloved cat was nearing the end of his life, so after much research I made an appointment to…read morehave Honor Pet come to the house and relieve him of his suffering. However, he took a turn for the worse and I needed to have a more immediate appointment which they accommodated. It cost a little more because it was on a weekend, but that's the way it had to be. The vet arrived on time, with exactly the demeanor I needed to feel comfortable and confident in my decision. She was also sweet and kind and full of empathy and treated my beloved with equal sweetness kindness, and the respect he deserved. I received just the right amount of communication from honor pet after they received his body. I chose private water cremation so that I could bring him back home. That service came with very beautiful things: a tree was planted in his honor, I received his little nose print, some of his fur was collected in a jar, and there were some seeds so that I could plant some bloomers to remember him. I also really appreciate the words that came with the consolation card, as well as with the memorial box. They were very sincere and comforting. I picked up my beloved today. The location in downtown Los Angeles was welcoming. My heart is still shattered, but I'm incredibly grateful for the experience that I had with Honor Pet. They treated my beloved and me with warmth and respect.

Whew... it's taken me a while to get to this review. My wife and I got a hold of Honor pet to come…read moreto our house to help my soul dog Mika cross over. The doctor that came over for the procedure was so nice and gentle with my Mika and to my wife and I as well. She was very transparent with everything she was doing and her gentle voice helped us during the process. She let me hold Mika as she passed and I got to hold her and be close to her in her final moments. She wrapped my baby in a nice blanket and let me carry her out to her car. She had flowers ready for Mika and a few kind words on a little sign in her trunk. Then she left. This was one of the hardest days of my life but I think everything they did made it the best possible solution. I was glad Mika got to pass in her own home surrounded by people who loved her. A few days passed and the doctor had mailed us a hand written note of more kind words it was very thoughtful. A few more days passed and we finally got to pick up my baby and bring her back home. In the package they gave us was so well put together and every item we purchased came out perfectly. This is a terrible rite of passage for every pet owner but I would 100% recommend Honor Pet to make the best out of this difficult situation. Thank you guys from the bottom of my heart. -Brandon, Jodie and Mika Banaag.

Comforting Creatures - Bowtie Cat Dante, in healthier days

Comforting Creatures

(138 reviews)

I lack the superlatives to describe Dr. Shana. She helped two of my precious babies pass in the…read morelast few months. I was in agony. She was exceedingly patient, loving, calm, soothing, and sensitive. She answered all of my questions, and I had so, so many. She made me feel safe and that I could ask her anything as I made these agonizing decisions. She took the time to review all relevant medical records to ensure that I was making the best decisions. She described complicated science in an accessible and compassionate fashion and explained what it meant for my loves. She accomodated me by coming late and stayed late, helping me make the most humane choice for my baby, Tux. When Tux had an involuntary incident while sedated, she handled it so professionally, and calmed my heart afterwards. She was so kind to my Olive, and honestly appraised her readinness to transition. She even cried with me. I would never trust another vet to help me with this gut wrenching choice. She was made for this. Her staff was also extremely kind, comforting, responsive, and patient. No one wants to go through this, but when you do, Dr. Shana is the one who should be standing by your side.

I absolutely cannot recommend Comforting Creatures enough! From start to finish during this…read moreextremely difficult time, Ann, Erica, and Shana made this experience so comfortable for our family. The compassion and heartfelt care was clear from the first phone call. They went above and beyond and I am so grateful for Dr Shana agreeing to come give our sweet boy a peaceful transition. Timing and location were big factors and she graciously accommodated. It was everything and more than I could hope for because she is so kind, loving and thorough and it showed through and through for the entire process. This is the kind of person you want for a hard time such as this, along with her truly wonderful staff. A million thanks!

BetterVet Thousand Oaks - vet - Updated October 2026

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