We had to see Dr Slaton to determine next steps with our dog Charlie. I have never had this…read morewonderful an experience for a very difficult time. This was the most empathetic veterinary group I've ever had the pleasure of going to. We had to assess our Charlie for quality of life and Dr. Slaton was very sensitive and caring and confirmed our decision to make a difficult choice. In addition, he and his staff made our decision easier. The things that they did were very loving including allowing us time with Charlie and allowing him to have a Hersheys kiss before he passed. We spent some time after he passed and left after they had taken Charlie away. In the days that followed we received flowers and a sympathy card from their office. When we picked up Charlie's remains they were presented in a beautiful box along with a lovely paw print. Slaton veterinary made a very difficult time a thoughtful and caring time. I highly recommend their services.

I am disappointed by this response because it does not address the substance of my review and…read moreinstead seems to frame my concerns as the understandable distress of someone whose dog is facing serious medical problems. That is not what this is about. I have three Golden Retrievers and have had many dogs over the years. I understand that dogs age, become ill, and develop serious medical problems. That is a painful but inevitable part of loving them. I do not blame a veterinarian because my dog is sick. My concern is the care Emma received when I brought her in because she was sick and in pain. I brought her in twice for an unexplained limp and expressed that I believed something was wrong. No X-rays were taken. Imaging performed elsewhere later showed severe destruction of the ulna near her elbow and significant risk of fracture. I also raised concerns about persistent skin inflammation, recurring ear problems, and irritation around her mouth. These issues improved rapidly after she received different treatment from another veterinarian. These are specific concerns about clinical decisions, not expressions of sadness about having an older dog. Saying that you understand how upsetting it is when a beloved companion has serious medical issues does not address them. I also find it difficult to reconcile the statement that the practice would "welcome the opportunity to discuss" my concerns directly with the fact that no one contacted me after my review was posted. Weeks passed, and this public response was the first outreach I received. If anything in my review is factually inaccurate, please identify it. I would also welcome an explanation of how the specific care decisions I described were consistent with the "thoughtful, evidence-based medicine" referenced in your response. Emma being sick is not the complaint. The complaint is what happened when I repeatedly brought a sick and painful dog to this practice for help. Go to Village Veterinary Hospital Dr. Innes is incredible. It's on Hampshire in Westlake Village. Trust me. You're welcome.

We cannot say enough good things about Kanan Veterinary Hospital! We've been bringing our pets here…read morefor years and have always had the best experiences. Everyone at reception is kind and welcoming. We just LOVE Gabrielle, Jasmine, and Dr. Ravenscroft! Our most recent visits have been with our sweet dog, Joey. He was attacked by a coyote last week, and the staff here have taken such amazing care of him. He's a lucky boy to have survived the attack and even luckier to have such kind and attentive care from this team! We are so grateful!

Dr. Ravenscroft, Gabrielle, and the entire team at Kanan Veterinary Hospital are absolutely…read moreamazing. They are warm, compassionate, and consistently go above and beyond for both their patients and their owners. When my dog Gunner needed surgery to remove a cancerous growth, I was overwhelmed by both the situation and the cost. Dr. Ravenscroft was the only veterinarian in the area who offered VetBilling, a third-party payment plan service that isn't based on credit. Because of that, I was able to get Gunner the surgery he desperately needed while making affordable payments over time. Knowing Gunner was in Dr. Ravenscroft's care gave me complete confidence throughout the entire process. His expertise, vigilance, and genuine compassion, along with Gabrielle and the staff's kindness and support, made an incredibly difficult time so much easier. Both of my dogs, Gunner and Lola, absolutely adore everyone at Kanan Vet. They get excited when we arrive and happily run up to the staff because they know they'll be greeted with love, attention, and treats. That alone speaks volumes about the trust and care they receive. What sets Kanan Veterinary Hospital apart is how genuinely they care. Every member of the team treats my dogs as if they were their own. I am beyond grateful for Dr. Ravenscroft, Gabrielle, and the entire Kanan Vet staff. There truly aren't enough words to express how thankful I am for everything they've done for Gunner and Lola. I will never take my dogs anywhere else. -- Ashley, Jordan, Gunner & Lola

I just wanted to give a shout out to Dr. Messri for his kindness and compassion when putting my dog…read moredown. These days, many places will try to get you to run extra tests to pad the bill before euthanizing your dog. Did not happen here. Dr. Messri gave me the true status of my dog's health, recognizing immediately what her condition was, and the availabile options. Although it was a very sad day for me (especially since the cancer had been missed by another vet and I believe my dog suffered because of this) I am very appreciative of the sensitivity with which this was handled. Thank you, Dr Messri.

Dr. Messri performed an emergency enterotomy on my 3-year-old fur baby, Lilo, and I am beyond…read moregrateful for the care she received. From the moment we arrived, Dr. Messri and the entire staff showed compassion, urgency, and professionalism. They kept us informed every step of the way about Lilo's condition, the procedure, and what to expect during her recovery, which gave us so much reassurance. Lilo is now recovering and on the mend, and we couldn't be more grateful. Thank you for saving my fur baby's life we truly appreciate everything you did for our family.

Dr. Beard is the best- staff is friendly and competent, prices are reasonable and they take…read moreInsurance

This Vet is clearly all about robbing us. We already brought…read morethe dog in three times just to find out that the same result each time. They have no concern about the pet. STAY AWAY..

I can't say enough wonderful things about the entire staff at Oaks Veterinary…read more My dog needed a cystotomy and she was cared for with the utmost importance. Dr. Kohltfarber, Shawn, Ellie, and Morgan kept me updated throughout the day after we dropped off our dog for her surgery. Everyone was professional, caring, and knowledgeable about the procedure. After the surgery, they checked on my dog to make sure her stitches are healing well and provided clear instructions on how to care for her. Highly recommend!

We've gone to Oaks Urgent Vet twice now and both times had nothing but good things to say about our…read moreexperience. The space is very clean and comfortable, with calming sounds and enough space in the rooms. The staff is very professional and compassionate and responsive. The first time we went we saw Dr. Kohltfarber. He was very kind and explained what was going on in clear language, and answered all of our questions about how to care for our dog after leaving. The most recent time we went we saw Dr. Ferdowsian. She had to share some scary news with us but was so professional and down to earth that, even though I did feel a bit panicked, I was able to ask all of the questions I needed to and I left feeling hopeful about our dog's plan of care. She also contacted us after our visit to check in and was very compassionate and attentive with all of our concerns. Because of her quick findings at our most recent visit, we were able to get our dog scheduled for surgery at a specialty center that same week to have the issue resolved. Now our dog's quality of life is back to normal, and we couldn't be happier. They are also very clear about costs, including explaining all of our options for diagnostics and treatment. We felt their costs were fair too. We never felt confused or lost, even when we brought our dog in for a more complex problem. If your pet has an emergency I would absolutely recommend them.

Rancho sequoia vet in simi valley labeled my dog as aggressive which caused him to be denied for…read morelife saving surgery at a vet in the valley ( they got his medical forms and saw the notation - denied him on the spot knowing he'd die without surgery ) and so I had to wait an extra day praying Flex would make it which he did and Western took him in that morning. Flex had gotten into the trash and eaten something he couldn't pass which prevented him from being able to eat or drink water for 6 days which is remarkable to me he had that strong of a will to survive. Ricardo did his surgery - he needed to cut a piece of his intestines and then sew them back together likely good of survival was about 50/50 and cost me an arm and a leg but I got a vet loan knowing I'd hate myself if I didn't try to save him and he survived the surgery and recovery no problem. We are now a year removed from The surgery; he's FAT again and I am grateful to this vet for giving him life saving surgery on the spot.

I brought my dog Hank in for a painful, bleeding paw and left with a misdiagnosis that cost him…read moredays of unnecessary suffering. On the first visit they took X-rays, ran no bloodwork, and concluded it was an orthopedic problem -- without what I'd consider a full exam of the paw itself. When I got home and the paw was still bleeding and he was still in obvious pain, I texted the hospital. My concern was written off as irritation from the injection site for his pain meds. It was not the injection site. It was a serious infection. Once he was properly examined and had actual labs run, the picture was clear, and he's finally on the road to recovery -- but only after two to three weeks of painful swelling and draining in his leg that could have been caught on day one. I'm not writing this over money. I'm writing it because my dog didn't get the care he needed when he needed it most, and because when I raised concerns, staff dismissed them instead of taking a second look. I spent three to five days trying to speak with someone about Hank's care and never received a call back from a doctor or from management. Use at your own risk.

Had my dog in for dental today. Dr. Azizi was wonderful to work with! Attentive to our concerns,…read morenever felt rushed and he personally kept us up to date all day! THANK YOU! The office staff was wonderful too! I highly recommend!!

Friendly staff and nice clean environment. We've been here before but never thought to write a…read morereview. Our dog is literally like our third child so we want the best care possible. They didn't disappoint. Thanks :)))))

I had my dogs dental cleaning and extractions done here. Their price was reasonable. They did a…read moregreat job!

I wish I could give this business zero stars…read more My experience with Dr. Jamshid Kiumarsi at Townsgate Pet Hospital was extremely disappointing. I took my 15-year, 8-month-old dog "Champ" to the clinic for a rabies antibody (titer) test required for international travel. Dr. Kiumarsi knew my dog's age and medical history, yet no one explained that, because of his advanced age, there was a possibility his antibody level might be too low to pass the test or discussed giving him a rabies booster before performing the expensive titer test. I paid nearly $600 for the test, and the result came back negative. Only afterward was I told to bring my dog back for a rabies booster, wait another month, and then pay for a second titer test. This delayed my travel plans to Turkey by almost four weeks and increased my expenses. My frustration is not that the test was negative--it is that I was never informed beforehand about the risk of a failed result or the option of administering a booster first. Had I been given that information, I could have made an informed decision and potentially avoided unnecessary cost and delay. I expected honest guidance and recommendations that considered both my dog's wellbeing and my time and financial investment. Unfortunately, that was not my experience at Townsgate Pet Hospital. Mojan Karimi

It's been 16 days since I lost my precious girl, Sarah. And on her 16th day of being gone, I…read morereceived a letter from the Conejo Valley Veterinary Hospital. In this letter, there were handwritten signatures from the staff that expressed their compassion and sympathy towards my situation. I'd like to thank Conejo Valley Veterinary Hospital for treating Sarah and I with kindness and respect. I never expected that, while I cried with Sarah in my arms, staff members would enter the grieving room and gently express their understanding of such a difficult decision: putting her to sleep. I'd like to note that I was never rushed to make a decision. I was never encouraged to choose one decision over another. I was listened to, and I felt cared for. Surprisingly, I felt understood in the exact moment I told Dr. Suklikar that I wanted to examine Sarah's quality of life. I would like to thank Dr. Suklikar, who hugged me, the rest of the staff who shared their personal stories of their experiences with Sarah, and to the vet tech who shared her experience with the name "Sarah." My boyfriend and I thought that was incredibly thoughtful of you. Thank you all, for the hard work you do each day.

The removal was exactly what they quoted me at, and they did a great job. My dog's mass is healing…read moreperfectly with the stitches (and this thing was bigger than a quarter, grew in a matter of weeks). She has shown no irritation or health concerns and i'm extremely grateful. Thank you for the amazing staff and vets. Let's hope the stitch removal goes well and it doesnt come back! I live 30 minutes from here now, but I will be coming here from now on when convenient. 10/10 vet center.

We recently went through the heartache of losing our beloved dog, Tino. The team at VCA Westlake…read moreVillage cared for him with such compassion and supported us through our grief with genuine kindness. Rachael at the front desk is an absolute angel! She stays on top of our pet's needs and interacts with owners like a caring family friend. We trust all the vets and staff at this place completely.

The more expensive a vet clinic is the less they actually do themselves and give it to you to do…read more I recently took two of my kittens in for their first check up, it was also my first time coming here. They had their first set of shots, and I was sent home with the dewormer to do myself which has been a pain I was told I could put it on their food if I wanted to and after administering it orally, they didn't like it at all and it was a hassle so I tried the food recommendation and they didn't want to eat it. I ended up taking my other kitten to my normal vet clinic and for the dewormer, they did it themselves in the clinic and I didn't have to do it and it was also a one time deal instead of having to administer it for three days and then again for another three days in two weeks. It might be harder to get an appointment at my vet clinic, but I will for sure be sticking with them.