1. Pets First Veterinary Hospital

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Thousand Oaks, CA

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Pets First Veterinary Hospital

5.0 (13 reviews)
Closed • 12:00 pm - 10:00 PM

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Response time

6 hours

Response rate

100%

Services - Pets First Veterinary Hospital

Dental cleaning

Dental extraction

Euthanasia

Pets First Veterinary Hospital Photos

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Reviews With Photos

Ray G.

Dr. Michael Duff from Pets First is the top veterinarian in the county, providing urgent veterinary care for your beloved pets. They offer a unique open concept where pet owners can be with their pets while receiving most treatments. This is the only local family-owned urgent care emergency veterinary clinic in Thousand Oaks. Time is precious, and you shouldn't have to wait up to four hours just to be seen. At Pets First, you can be in and out within two hours. Here's a list of the services they offer: - Vomiting and diarrhea - Urinary difficulty - Limping - Respiratory difficulty - Dog bites, wounds, and lacerations

My main man Luke post chaos home and safe.

Five stars isn't enough. Yesterday I was already overwhelmed taking care of my daughter, who had a fever, when an already chaotic day got even worse. In the chaos, I accidentally left a bowl of grapes on the couch, and my 25 pound pug, Luke, got to them. When I called Pets First, I didn't get an automated system. I got a real person who immediately told me exactly what to do and had us come straight in. That reassurance alone made a huge difference. When we walked through the door, they greeted us with, "Is this our little grape eater?!" It was the perfect icebreaker. They already knew who we were because they had been expecting us, and somehow that one sentence instantly made me feel like we were in the right place. Dr. Duff and the entire team moved with incredible urgency. Within about 20 minutes, they had induced vomiting and recovered all of the grapes. They immediately started IV fluids, monitored Luke closely, and explained everything in a way that kept me calm through an incredibly stressful situation. By the time we left, Luke's bloodwork was normal, he was alert, and he even ate dinner. I truly believe that because of Dr. Duff and the incredible team at Pets First, we avoided what could have been a devastating outcome. What stood out most wasn't just the medical expertise. It was the kindness. Every person we interacted with made us feel like Luke mattered. They treated him like family and treated me with compassion, confidence, and respect when I needed it most. Thank you, Dr. Duff, and everyone at Pets First. You didn't just take amazing care of my dog. You took care of me too. I'll never forget it.

Shelbot B.

I brought my cat Samuel in because his eating had been erratic, and he was starting to eat less and less. This had happened in the past for similar reasons (me being out of town) and he went back to normal, so I felt like I just doing my due diligence by getting labs. His labs came back somewhat normal. I left with some appetite stimulating medication and came back the next day because I felt like something wasn't right. I wanted to do the next step which was imaging. I was taken into the room to see Samuel, was able to calm him, while I was provided with news I was not ready to hear. Later, Dr Duff came into the room, and calmly/compassionately told me the worst news I could hear. He was very straightforward about his recommendations while being kind which I appreciated. I got more extensive imaging done that could provide more detail regarding the original findings (which I needed for my peace of mind given his recommendations). He did not try to upsell me. He did not try to sugarcoat the findings. He focused on quality of life and next steps. Though I was in total shock I appreciated his directness, which prepared me for the second imaging I had done. I also appreciated that when my cat appeared a little stressed I could call in and ask questions and be able to communicate with him.

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4 months ago

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4 months ago

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4 months ago

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3 months ago

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1 month ago

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3 months ago

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7 months ago

Friendly staff, excellent attentive care, was able to squeeze me in quickly. Highly recommended.

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Michael D.

Hi J B, Thank you for the feedback - we're glad we could help!

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4 months ago

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Ask the Community - Pets First Veterinary Hospital

Review Highlights - Pets First Veterinary Hospital

“Duff and his staff were attentive to Bailey and truly cared about helping him and figuring out what was wrong.”

Mentioned in 8 reviews

Read more highlights

Slaton Veterinary Hospital - Slaton Veterinary Hospital Staff

Slaton Veterinary Hospital

(213 reviews)

I'm incredibly grateful for the exceptional, compassionate care my Yorkie-Poodle mix received at…read moreSlaton Veterinary Hospital throughout her entire life--more than 13 years. Dr. Jon Mendoza and Dr Slaton an the entire staff consistently listened to my concerns, provided thoughtful guidance, and treated both my dog and me with genuine kindness, respect, and compassion. When the heartbreaking time came to say goodbye on March 25, 2026, the doctors and staff provided extraordinary comfort and support. They understood how difficult that moment was and helped us through it with compassion, dignity, and care. I'm deeply thankful to everyone at Slaton Veterinary Hospital for the loving care they provided throughout my dog's life. I strongly recommend this clinic to anyone seeking exceptional veterinary care. When I get another dog, I will absolutely return to Slaton Veterinary Hospital.

We had to see Dr Slaton to determine next steps with our dog Charlie. I have never had this…read morewonderful an experience for a very difficult time. This was the most empathetic veterinary group I've ever had the pleasure of going to. We had to assess our Charlie for quality of life and Dr. Slaton was very sensitive and caring and confirmed our decision to make a difficult choice. In addition, he and his staff made our decision easier. The things that they did were very loving including allowing us time with Charlie and allowing him to have a Hersheys kiss before he passed. We spent some time after he passed and left after they had taken Charlie away. In the days that followed we received flowers and a sympathy card from their office. When we picked up Charlie's remains they were presented in a beautiful box along with a lovely paw print. Slaton veterinary made a very difficult time a thoughtful and caring time. I highly recommend their services.

The Pet Hospital of Thousand Oaks - Dr. Siegel and Charlie

The Pet Hospital of Thousand Oaks

(46 reviews)

Dr.Siegal and his entire team are some of the most caring, efficient, safe and dependable people…read morewe've ever met. They are remarkable communicators, and I love that they do not try to up sell you. They respect your boundaries and financial health, they never try to push or guilt trip you. Best of all, they do not tell you wildly outrageous ideas on what might be the cause of x, y, z. Every time we have met with Dr. Seigal whether it is in person or over the phone, we've always felt he was such a generous, gracious person. We never felt rushed. When I ask his staff a question and they don't know the answer, they are always honest and polite and will tell you they don't know and will proceed to place you on a brief hold so they can get the correct information. The staff has a good attitude and assume that you are a caring owner. When Dr. Siegal says he'll call you or do anything, he always holds his word and he even called us when he was out of town. The facility is extremely clean, the cleanest vet I've ever been to. There are so many reasons why you should consider Dr. Siegal and his team, these are just a few. Plenty of parking in their private shared lot and street parking. Very cute stores, restaurants, and fitness yoga studios nearby so if you are coming from further away and need to leave your pet for a few hours you can totally patronize some of the other local businesses. Overall 10/10 experience. I'm glad we took a chance on this vet. To be fair we had exhausted many of the other highly rated vets in the San Fernando valley area and none of them cut it. Are you paying a little more to see the doctor here and get the tests and other services? Yes, probably a little more. However, for me personally, it's completely justified because of the integrity and seamless experiences we've had. Lastly, every single time we have gone in for our appointment, we haven't had to wait longer than 5 minutes. Also they are always giving you a warm greeting which I literally cannot say about any of the other vets. Last little detail, but really there's no detail too small, I have not seen any of the staff doom scroll or look checked out. When they are on the clock, they appear to be working and they seem dedicated. Little things like that have a major impact on professionalism and trust. If I see anyone on the clock doom scrolling or just super engaged on their cell phone it is 100% a red flag and a sign that they don't care, aka my sign to leave a business and not return. I want to spend my hard earned money on places that are invested and care. Dr. Siegal and his staff seem happy and I believe a happy staff is a more efficient staff. It is a safe space, you can openly share your concerns, wants and needs- they are listening with open hearts and they genuinely care. Sadly I've been to probably more than eight different vets and none of them have even come close to Dr. Siegal. Because of those awful experiences, I was starting to lose hope. But I knew from our first phone call with Dr. Siegal's office, when I was literally picking their brain and asking 20+ questions and complaining about past experiences, I knew they were the one because they never made me feel rushed, I never felt judged, I never felt unappreciated and I felt they were truly listening and caring. Anyways, I'm just extremely grateful for Dr.Siegal and his staff.

I had a great experience at Pet Hospital in Thousand Oaks with Dr. Siegel. He was…read morewonderful--professional, caring, and took the time to explain everything and go over my options. I really appreciated that I never felt pressured into unnecessary treatments or services. The entire staff was friendly and helpful, and the office was very clean and welcoming. It's clear they genuinely care about their patients and their owners. I highly recommend Dr. Siegel and the team at Pet Hospital in Thousand Oaks!

Townsgate Pet Hospital - Pretzel

Townsgate Pet Hospital

(189 reviews)

I had my dogs dental cleaning and extractions done here. Their price was reasonable. They did a…read moregreat job!

I wish I could give this business zero stars…read more My experience with Dr. Jamshid Kiumarsi at Townsgate Pet Hospital was extremely disappointing. I took my 15-year, 8-month-old dog "Champ" to the clinic for a rabies antibody (titer) test required for international travel. Dr. Kiumarsi knew my dog's age and medical history, yet no one explained that, because of his advanced age, there was a possibility his antibody level might be too low to pass the test or discussed giving him a rabies booster before performing the expensive titer test. I paid nearly $600 for the test, and the result came back negative. Only afterward was I told to bring my dog back for a rabies booster, wait another month, and then pay for a second titer test. This delayed my travel plans to Turkey by almost four weeks and increased my expenses. My frustration is not that the test was negative--it is that I was never informed beforehand about the risk of a failed result or the option of administering a booster first. Had I been given that information, I could have made an informed decision and potentially avoided unnecessary cost and delay. I expected honest guidance and recommendations that considered both my dog's wellbeing and my time and financial investment. Unfortunately, that was not my experience at Townsgate Pet Hospital. Mojan Karimi

Conejo Valley Veterinary Hospital

Conejo Valley Veterinary Hospital

(969 reviews)

It's been 16 days since I lost my precious girl, Sarah. And on her 16th day of being gone, I…read morereceived a letter from the Conejo Valley Veterinary Hospital. In this letter, there were handwritten signatures from the staff that expressed their compassion and sympathy towards my situation. I'd like to thank Conejo Valley Veterinary Hospital for treating Sarah and I with kindness and respect. I never expected that, while I cried with Sarah in my arms, staff members would enter the grieving room and gently express their understanding of such a difficult decision: putting her to sleep. I'd like to note that I was never rushed to make a decision. I was never encouraged to choose one decision over another. I was listened to, and I felt cared for. Surprisingly, I felt understood in the exact moment I told Dr. Suklikar that I wanted to examine Sarah's quality of life. I would like to thank Dr. Suklikar, who hugged me, the rest of the staff who shared their personal stories of their experiences with Sarah, and to the vet tech who shared her experience with the name "Sarah." My boyfriend and I thought that was incredibly thoughtful of you. Thank you all, for the hard work you do each day.

The removal was exactly what they quoted me at, and they did a great job. My dog's mass is healing…read moreperfectly with the stitches (and this thing was bigger than a quarter, grew in a matter of weeks). She has shown no irritation or health concerns and i'm extremely grateful. Thank you for the amazing staff and vets. Let's hope the stitch removal goes well and it doesnt come back! I live 30 minutes from here now, but I will be coming here from now on when convenient. 10/10 vet center.

Pets First Veterinary Hospital - vet - Updated October 2026

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