Mike answered straight away on a Saturday at 7pm. They provided a price and were out within 30-45…read moreminutes. They replaced and upgraded the 6.5 year old 20 gal tank that went bad with a 44 gal tank, along with the pressure switch and pressure gauge. Joe & Mike were very knowledgeable, very efficient and completed everything and gone by 8:30pm. They also educated us on how to flush the tank twice a year to have it last longer and work better. I recommend these guys and will call on them again if ever the need arises.

Our well stopped working suddenly, called Joe and Sons and they arrived within 45 minutes,…read morediagnosed the problem and had it fixed in less than an hour. Replaced both the switch and had them swap out the small 25 year old tank with a much larger one as well. Very happy with the speed and quality of their work.

We love our new Reverse osmosis water system! It gives us comfort and peace of mind knowing that…read morewhat we drink and shower with is free from chemicals. Our rep Simon and installer Chris are very knowledgeable with the system and are always welcoming with our questions and concerns. We just had a new upgraded sink/granite and Simon and Chris arranged to reinstall the system to make sure everything is up and running again. Every time I have any questions these gentlemen always answer the phone promptly. What an exemplary customer service they both provided for us! Puragain is highly recommended.

I will have had my system for over a year next month, and I'm still having limescale buildup and…read morehard water spots. I haven't bothered with getting it addressed because the customer service has been abysmal, and have been struggling to schedule the "annual maintenance" of replacing the filters for the past month. First I took off a Wednesday morning from work, and get told that they have to cancel the appointment for that day and the rest of the week because of some operation transition. Then find out this area's technician doesn't work Mondays so I can't have it serviced on a Monday I happen to be off for PTO. No weekends servicing, which really makes the service hours are 9am-5pm Tuesday to Friday, with the latest appointment for 3pm. And all of this has been going back and forth through text message with the office. Every time I call, goes to voicemail. Even trying to schedule an open availability I have for tomorrow, turns out the technician is out for the rest of the week. Is there only 1 puragain technician for Casselberry, or for all of Orlando? Seems that there should be more than one for this area, and perhaps have more accommodating hours for customers, especially given $6000 for the system and $300 for these filters. There's been little effort to accommodate for my schedule after they cancelled on my appointment. Don't know when I'll get these filters replaced as I'm still waiting to here back for a text message about dates I sent an hour ago.

Always top notch service. Great service techs and great customer service. I use them for all my…read moreplumbing needs

They were a little late but had then performed the work I called for…read more Supply lines and drain install, work was done as expected but tech was in his van doing something and then came back to check the drain and said he was waiting for pvc glue to dry, then filled out paper work which took another 15 plus minutes ( which was billable) the drain had a slight leak but I was able to tighten and required no call back. I did service work before retirement and know the in's and out's of the business. Would I hire them again? Yes they were knowledgeable and professional and work was quick and professional!

I purchased my home in 2008 and never owned a well before. I went through every "water system…read moreexpert" with a phone number for 10 years and spent thousands upon thousands of dollars with every one of them telling me "this is what you need". Then I found Jimmy and United Water Purification. They came very highly recommended from a friend of mine and I immediately made the appointment. They suggested a system for me and again, I made the significant investment in what would be the single best investment I have made for the home. Since then, we have enjoyed consistent, crystal clear, odor free, iron free perfect great tasting water. They maintain the system monthly and ensure it functions correctly (something others refuse to do). I highly recommend United Water Purification and encourage to make the investment in their recommended system and enjoy the best water ever!!!

fast, efficient, knowledgeable & competitive pricing. will call again in the future if we have…read moreanymore water problems (352) 231-3385 Robby knows the water business inside and out.

Will drilled our well 6 years ago and he was amazing! Everything was so smooth and the well was…read moredrilled in mere hours. Recently, the bladder went out on our tank so Robert came out and replaced it ($$$) He said he was short on time, but would be back in a couple of days to look at some pipe issues. Well, three weeks later and countless messages... no return visit. I wish people would keep their word.

I strongly recommend Andy and New Life Water if you are interested in any type of water…read morepurification. Responsive, professional and affordable, Andy has done a great job with the installation and change in water. He also provided me with no-nonsense feedback and informed me of multiple options and ideas. He tailored the system to what was best for our family. There is a HUGE difference in the water quality, test, and smell. He exceeded our expectations. This is one of the best investments I have made in both my health and my families health. I love my new water!

Do NOT USE this company. Nothing but issues from installation. Didn't contact for over a year to…read morereplace filters, when I reached out he came out and ruined our system. Master bathroom water smells, we had nasty substance in our kitchen filter that he said he was "sending to warehouse" which he never did, and his attitude is the worst I've ever encountered for a group. He responded by calling ME names and refusing to fix what he had broken. I'll be reporting this BS company to the BBB. STAY AWAY AT ALL COSTS.

Upon researching water filtration systems for our home, I came across 3Waters Water Filtration &…read moreSoftening. We had several presentations and quotes before making our decision, and there were so many factors to consider: transparency, pricing, knowledge, professionalism, and commitment. The minute Cody stepped into our home and started his presentation, my husband and I knew he was the one! While other presentations took over an hour, Cody took maybe 30 minutes. You might ask why? Because Cody knows his stuff! He was knowledgeable, straightforward, professional, and genuinely confident in what he offers. As the owner, his experience speaks for itself, and his amazing reviews certainly live up to the reputation. One of the biggest selling points was the reverse osmosis system under our kitchen sink without having to drill a hole into our kitchen island. That was a HUGE plus! The entire team was friendly, welcoming, and a pleasure to chat with. They worked together so seamlessly that they made the entire installation look effortless. And let's talk about the attention to detail! The way they neatly routed and covered the electrical cord from the tanks to the outlet in our garage was so clean and professional that it looked like part of the wall. Okay, I think our water filtration tanks might be prettier than yours! Cody was there from beginning to end, making sure everything was installed properly and remaining available to answer any questions or address any concerns. That level of involvement and commitment truly sets this company apart. Truly top-notch service from beginning to end! We couldn't be happier with our decision and highly recommend 3Waters to anyone considering a water filtration and softening system for their home. Thank you, Cody and the entire team, for such a wonderful experience!

We had Cody install a whole home water filtration and softening system recently. After having…read moreother companies do estimates and explain their products it was clear Cody was the superior choice for cleaner and softer water. He knows his stuff and answered all of my questions regarding filtration media and how the system works. Even after a minor leak he was able to come back within a week and take care of the issue. Even better he helped flush our hot water tank as I mentioned the hot water had a slight smell to it. I highly recommend him if you are concerned about hard water or just want better water quality for your family.

This place is hit or miss depending on the technician. We first had them out about three years ago…read morewhen we first moved in to service the systems. They said one system was four years old and the other was five years old and we should replace them. We never had this type of system so we didn't know we were supposed to put salt in it. They also recommended we use crystal salt because of the humidity. Instead of replacing the systems, we requested they be cleaned and reset. We've had no issues until recently when the top of the garage unit had a small leak. Glad we chose not to replace them, since they're doing well. The technician was able to replace the part and screws for under $300 and it's working great.

I would rate them lower than one star!!! Their service techs are worthless. They say they fixed…read morethe problem and the problem still exists. The management does not care, it just about the money. I have used this brand of water softener for over 30 years. They use to be a great system. I strongly feel it is the local management, like Kwater that has ruin the company. NOTE: I have talked to the service manager over one year ago, he assured me everything would be ok. He never came thru, it was just words on a review. Do not believe these people, they just do not care!!!