The engine malfunction icon on the dashboard lit up while I was driving in heavy traffic. It was…read morevery unnerving. I managed to get the car to White Flint Auto Repair on very short notice. They ran a diagnostic test within two hours and fixed the problem the next day. This place has always been very professional and competent, and the crew is friendly and helpful. Prices are not excessive. I will certainly go there again if and when needed.

I found White Flint Auto Repair on Yelp and read their excellent reviews. I'm happy to say this is…read morea trustworthy place that charges very reasonably and is priced better than other repair shops in the Rockville area (yes I actually compared). I've had my oil change done here in under an hour and now I'm currently having a few filters replaced. I did a walk in around 9:36 AM today (essentially my only free day) which was nice since they really just accommodated based on my scheduling needs. I would recommend paying cash or debit card to prevent Any additionally charges using a credit card. Otherwise, I'm very happy with their customer service, affordability and honesty. Would definitely recommend to others and return for future car needs.

I recently started using this Service Center because my wife had always spoken very highly of it,…read moreespecially of her service advisor, Ben Thurston. Before coming here, I used Toyota 355 in Rockville, but after a very disappointing experience there, I decided I would never return and began looking for a dealership that truly values its customers. This was my second visit, and once again Ben Thurston exceeded all expectations. In addition to my scheduled maintenance, I asked him to look into some damage on my wheels that I believed should be covered under my service plan. After reviewing the situation, Toyota initially determined that the repairs would not be covered. While I accepted the decision, I expressed my disappointment that the wheels on a truck I purchased for nearly $90,000 were already showing significant wear after less than two years. Rather than simply delivering the bad news and moving on, Ben took it upon himself to explore every possible option. He contacted multiple wheel contractors, discussed the situation with his management team, and even reached out to Toyota on my behalf. He genuinely cared about finding a solution and never stopped advocating for me throughout the process. In the end, Ben was able to secure approval from Toyota--not just for one wheel, but for the replacement of all four wheels. That outcome was far beyond anything I expected. Customer service like this is rare today. Ben went above and beyond in every sense of the phrase, demonstrating professionalism, persistence, and a true commitment to customer satisfaction. Because of him, I will continue bringing my vehicles here for service and will recommend this dealership to friends and family without hesitation. Thank you, Ben Thurston, for your outstanding service and dedication. You have earned a customer for life.

The power windows stopped operating, so I took my car to Jim Coleman Toyota for new fuses…read more The techs claimed that all of the fuses had been replaced and a diagnostic test was necessary. In total, I paid more than $400 just to have my fuses replaced. What's worse: the next day the headlights were not working. This time I took my Toyota Corolla LE to a trusted mechanic. He showed me that two fuses needed for the headlights relay were missing. He also showed me that simply pressing a button above the window controls would unlock all windows and that I had not needed new fuses at all. This dealership should be cited for poor business practices.

My wife and I are seventy seven years old. We have "seen it all". RAC is by far the BEST…read moreautomotive facility we have ever used to service our cars, both high end and mid level vehicles. Jeff and Marcus are honest, professional and knowledgable about a wide range of automotive matters. When we take a car to RAC to be serviced, we know the work will be completed properly to maintain the car in top condition. We have never had to take a car back for a re-do Each visit, RAC does a full inspection of the vehicle and tells us what work is necessary and what issues need to be monitored for future consideration, They never recommend work which is not necessary at the time the vehicle is brought in for service. And although not required, the staff loves my wifes "goodie" package as extra compensation for a job well done!

I've had two disappointing experiences with them in the last month. I reached out and asked them…read morefor quotes for specific, well defined, repairs. They required that I bring in the car for their evaluation. Fortunately, a shop around the corner, K&G Auto provided a quote and did the repair and it turned out perfectly. I'm not even going to bother with Rockville Auto Clinic again. It seems like they want to get you in there without a quote so they can start work and charge what they want, after you are stuck there.

Consistently good and prompt service. Team is friendly and accessible. Plus, I get to practice my…read moreThai!

I can't speak enough about this shop, the owner, and the staff. The times in which we live now, you…read morecan't beat quality work as well as people of integrity. I absolutely love, love, love this auto repair shop. The owner, named Winter, and his wife are incredibly nice. As a woman, I had an issue with auto repair shops seeking to take advantage of me; unfortunately. I've been going for over five years, and Winter and his staff have always provided me sound counsel concerning my car. Of course, there have been times when you are forced to take your car to the dealership because of a special part or some type of recall that only they can do or provide. But you can bet that once they finish, and if anything, else outside of this goes wrong or is a concern, I'm back up at TOTAS for the care and maintenance of my car. Since going there, I just discovered that some of my extended family on my sister's husband's side, as well as a cousin on my mother's side, take their vehicles to TOTAS. Small world... It's a hidden gem in the heart of Silver Spring. I'm a firm believer that I want to see everyone (deserving) who works hard prosper as they should. The prices are definitely reasonable.

Great experience with Hoon's. Requested a simple oil change and tire rotation, which was half the…read moreprice of the dealer I've gone to. They brought me out back to show my rear shock had a leak, recommended I go to the dealer since I was just over warranty and see if they'd cover it. They did, and Hoon's saved me a lot of money. I really appreciated that and will be coming back for all my regular service, wish I came to them earlier.

I am very grateful I found Hoons today. They fixed my car in under an hour and repaired the broken…read morepart rather than telling me I need to replace it which would be very expensive. It is so rare to find someone who is so honest and kind. Like family. Thank you.

The best experience I've ever had at an auto repair shop!…read more After my car was rear-ended, I was worried about the repair process, but this shop made the entire experience incredibly easy and stress-free. Not only did they do an excellent job fixing my car, but they also went above and beyond to work around my schedule. My car was ready on Friday instead of Monday--much earlier than promised. Since I had to leave the country, I truly appreciated how quickly they completed the repairs. They even waited an extra hour after the shop had closed so I could pick it up after work before my departure. That level of customer service and consideration truly meant a lot to me. From scheduling the repairs to dropping off and picking up my car, everything was seamless and a breeze. I couldn't have asked for a better experience. I highly recommend this shop to anyone who needs quality repairs and exceptional customer service!

I haven't even picked up my car yet, but I know it's gonna look great because these guys are…read moreprofessional and they do a wonderful job. My problem is not that big for my car. Let's not talk about my own issues here and they are almost finished and they've only had it for two days.

My car is 5 years old, has never been detailed and I have 2 grandchildren. I'm not very good at…read morekeeping it clean. I am so happy with the results. It was easy to make an appointment and easy and fast to drop off and pick. And a very good value.

Been going here FOREVER. Always quality work, honest people, reasonable prices. Kept my old Volvo…read moregoing for over 350,000 miles! We love you guys. Don't have the Volvo anymore, body disappeared to rust but it still ran great. Now I take my Miata and CRV there.

i needed a state inspection asap and the team came through same day while i waited!…read more great job , great service. 5 stars

Perfect Auto Repair & Tires (Calverton,MD)…read more 1 star because I have to give a star but if I had the choice to leave no stars and just a warning. I went there to get two used tires. I was told they were going to put the new tires that I bought from them as my *front 2 tires* When I got home (I live 8 mins away from that place) my dashboard was alerting me that my tire pressure was dropping. I realize my *front passenger tire* air was deflating, it had a nail in it so I went back to address the problem. I was told they didn't have another tire to give me but could give me a discount of $15 and patch the front passenger tire (the tire I bought from them) I then stated I did not pay to get a patched tire (for that I could of had them patch my own tires versus replacing them) which would have cost me $25 to patch. I bought each tire for $75 each!! They said they could put my old tire back on since they did not have one to replace it. I told them to give me a second to figure out what I was going to decide (2 mins later) they magically found a tire to replace the one they had sold me. I leave once again and 20 mins later my *passenger front tire* was airing out slowly, I took it somewhere else and to my surprise it had a nail in it too!!! Coincidence I think not! Clearly we all know what happened. Be careful ladies!!!