Been using Dr Jackson/staff at Bethany Vet for many many years. The absolute best! And all so caring to each of our many dogs over the years. read more

BVH is extremely short staffed. They only have (1) vet on staff and she's not in everyday. They are horrible at responding to calls. I've called (3) times in the past 2 days regarding a sick dog and NO ONE has called me back yet. That is totally ridiculous. I will be looking for a new vet for my pets. read more

Well my dog is no longer a puppy; she's 13 years old. And with age comes more vet bills. This one was expensive. ($500). I cant say enough about how my dog received her care. Lab work, X-rays, stool samples, shots for immediate relief, fluids, medicine to take home, and a complete physical. Hey, no one likes an expensive bill from the vet, but my dog was in distress, and I needed answers to help her. She is part of our family. They did a great job. She's still sick, but with a diet of chicken and rice, ground beef and rice, and a bland diet, she is on her way back to wellness. One problem for the future, getting her off human food. Oh well, that's a problem for another day. read more

I contacted BVH today for the first time. I was in the very sad and difficult position of finding assistance to put my mom's cat "to sleep". It was important to me that "Angel" be treated with dignity and care at the end- and she was. Life had become too difficult for our 19 year old "Angel" and BVH's Taylor and Dr. Wayne could not have been more understanding, kind and sincere. I was also treated with the same respect and very warm concern. I felt like "family" was taking care of both of us. I found the right place to let our sweet cat end her time with us-Bethany Veterinary Hospital. Thank you to everyone. read more

The best place to take your fur babies. They are like family to us. We have been going here for a very long time. Dr. Jackson is a caring professional. Judy always has a smile for you at the reception desk. Thanks Beth Vet for always being there. I do not live in CA. read more

I took my old cat there to see Dr. Katherine Jackson. Had numerous issues with their service. My cat was ultimately diagnosed with cancer. When I asked the front desk about the fees for cremation they told me the fee only but never said it included the urn or even bothered to show me the urns. I learned after I bought an urn that the fee included an urn. They cost me extra money. When I needed antiobiotic Dr.Jackson said I can drive to Bristol, Ct to pick up the medicine because they had none on hand and the pharmacy they use is in Bristol. No offer to ship it to my home or get it to their office. Turns out the antibiotic made zero difference with cancer. More wasted money and inconvenience. They charged $16.00 to simply cut the cats nails. On a prior visit it was $10.00 When I needed a food supplement the price literally doubled. They said it went from $38.00 to $63.00 for the same, exact, medicine. Amazon.com charges $20.00 Judy at the front desk said well, we gave you a discount last month and now it's $63.00. I said this is the very first time you are telling me Dr.Jackson is saying she gave us a discount. How does medicine go from $38.00 to $63.00 overnight? Then Judy was indignant well, well, we did give you a discount. I said no, you did not. You are lying and this is stealing. I am not paying $63.00 for medicine that costs $38.00 When the ultrasound was done they did not have anyone in house to do it. The on call person they bring in the front desk could not say when the specialist would be available. They would have to get back to me. Lousy service. I don't care attitude. It's your problem, not mine, is their attitude. Just pay what we tell you. I resolved this by calling around and finding an even more qualified ultrasound specialist ( Dr.Jackson told me I had found a more highly qualified Dr. Than they were using - can you imagine being told that? What kind of crappy service are they providing if it is not the best available around? ). My hand picked specialist did the ultrasound and be advised the person doing the test makes a difference. Cost $350. Done wrong and you can not use the results. Be aware because they do not tell the public this information. Then you are forced to repeat the test. The icing on the cake. When I asked Dr.Jackson what can I expect about the cats future with cancer? Things to look for? How long? She repeatedly said it is hard to say. Gave us NO hope. NO Answers except well, call if something changes.It was I'm sorry he has cancer make him comfortable until the end. Click. He has lived for 1 year now. Still ALIVE. So much for her diagnostic skills. Needless to say we changed vets and right off the bat they have been more helpful in 5 minutes on the phone. Before seeing the cat than Bethany ever was. DR.Jackson spent 5 minutes telling me my cat had cancer And it was terminal, sorry over the phone and got off the phone. After all it was a Friday night so her shift was over. Had more important things to do. She drops the bomb and got off the phone.The family was crushed. We thought she meant it is over now like in days. Again no explanation. My cat is 18 and a miracle but she wrote him off at. 17. He has lived almost 1 full year after she wrote him off. Don't ever use this place. They want $$$ the office is never full. Appt book is mostly open, no waiting, wonder why? Now everyone knows. If I could take legal action for how much pain, inconvenience, lying, they did between Judy and Jackson -I would. read more

Dr. Almo is the absolute best. She may be young but she shoots straight and knows her stuff. She's also not too bad on the eyes...

A great place to take your fur babies when they are not feeling well or just for check up! Dr. Jackson was my Lucy's doctor and she is a very caring veterinarian that I highly recommend. The front desk staff is also very nice and caring too, and take care of yah right away. read more

Have been using the Bethany Veterinary Hospital for quite a few years. We have taken many cats there and 2 dogs. We rescue our dogs from local pounds. There is no better pet than a dog that has been rescued. Our Buster, a little Cairn Terrier, recently passed away from liver cancer. He was well taken care of by Dr. Jackson and Dr. Cary during the years that we had him. We have a cat with hyperthyroidism. Dr. Jackson found what was wrong with him quickly and he is on medication for the rest of his life. We don't have a lot of money and these doctors often work with us to keep the costs down. We will go to any lengths to keep our pets healthy and happy. Thank you for being there Dr. Jackson and Dr. Cary. We appreciate it. Also, Judy at the front desk knows us on sight and that is welcome when we walk in with a sick pet. read more

Bethany Veterinary Hospital is the VERY BEST you could ever hope for in top notch veterinary care. The office is clean, rustic, almost homey. The staff is par excellence. My beloved Dobie, Gunnar was diagnosed by them with cardiomyopathy a few weeks ago. Dr. Jackson left no stone unturned determining what his cough was due to. She tends to the owners and pets as if they were members of her own family. I don't know of any vet, except in this practice who would call on a daily basis to check to see how you "fur baby" was doing. She is meticulous and thorough in her interviews with the owners and leaves no stone unturned to reach a correct diagnosis. I know some other practice probably would have brushed off his cough as viral. i owe 2 additional quality of life years to Dr. Arnold Carey, for my girl Cody, who was diagnosed with Lymphoma. She enjoyed swimming, flyable, agility and worked as a therapy dog during those 2 beautiful years. In emergencies - the best care around!!!! A call for a question - they personally will always call back! i can't say enough good things about this practice. They are JUST THE VERY BEST!! After going there, you'll never want to deal with anyone else!! Peggy Kramer read more

We have always had dogs and have lived in several cities along the way so encountered many veterinarians. Dr. Katherine Jackson at Bethany Vet. Hospital is probably the best one we have ever had. She tended our two big dogs as they faced the ends of their long lives with tenacity and kindness to ensure they got as much time as possible while maintaining comfort and dignity. Her and members of her staff showed us immense compassion during these trying times. She is confident enough to send you to a specialist, if she believes that is best for an animal and not afraid of getting a second opinion. We are so fortunate to have found her and this practice. She is now in charge of the health of our current dog so I know he, too will have a great life. read more

My wife and I have had a 13 year relationship with Dr. Cary and the staff at Bethany Veterinary Hospital. They have provided the highest quality pet care for our two Vizslas. Our experience started when our dogs were puppies and continued through to their last days on earth. Whether our dogs needed annual checkups, emergency care or we had a quick question, Dr. Cary was professional, compassionate, and always had time for us. Each health care issue that arose was explained in detail and I liked that we were always offered options on how to treat the problem. When you look at the big picture, their charges are in line for quality pet care. My wife and I were extremely comforted when end of life care was needed for our much loved dogs. As far as I'm concerned, Dr Cary and his staff are the most compassionate people in the world. I wouldn't go anywhere else for pet care. read more

Dr. Cary was gentle and compassionate with my cat, but the front desk staff is very cold and incompetent. On 2 occasions, I was left standing at the desk with my meowing cat waiting to pay my bill, but the receptionist was on hold with a pharmacy and we had to wait. Apparently they cannot do 2 things at the same time. Even though I liked Dr. Cary, I will not go back. read more

I have been using Bethany Veterinary Hospital for the past 7 years. I've always found all staff members, to be very professional and understanding of the needs of my pets and a pleasure to deal with. Dr. Jackson has been fantastic to work with and has on numerous occasions done things to help me with keeping me care costs for my dogs and cats very affordable. In the past Dr. Jackson took the time to train me how to monitor my diabetic dogs glucose levels at home which saved lots of money and allowed me to provide a better quality of life for my Lab. Most recently, Dr. Jackson was concerned about my dog Riley's knee/Patella sounding rather noisy. She took the time to print out information about what she thought the problem might be and then suggested Riley be examined by a Orthopedic Surgeon. He was examined and both Dr. Jackson and the Surgeon agreed that surgery was not necessary at this time and that putting Riley on a Glucosamine supplement was the best option and to just monitor his condition. Making the right decisions for my pet and for me financially is a solid display of honest and ethical behavior and I really appreciate that! My pets will never go anywhere else!! read more

I have never felt passionately enough about any business to take the time to write an online review until now. I had taken my two dogs to Bethany for 5 years. Although I was never overly impressed with them (the place is dingy and rundown, often smells a bit of urine, cranky staff, long wait even though you have a scheduled apt, not warned by Dr. Wayland that my 13 lb dachshund could have a reaction to the amt of drugs given during an apt to cause him to limp and not be able to walk up and down stairs for 24 hours, infection after neutering, non-responsive to my calls when concerned about those things until 3 follow up phone calls) We felt as a family that our dogs were healthy and as long as we kept on top of the vet and cared for our dogs well on our own they would be fine and did not bother to find another vet. During hurricane Irene we noticed that our Corgi, Sadie was acting strangely - originally thought it was the storm and then noticed that she seemed to have trouble swallowing and it turned out that she had a small lump in her throat. We took her in for emergency care at another vet that was opened and were informed after many tests that our beloved 3 year old dog had cancer. All of her lymph nodes were swollen and she may have 6 - 8 weeks. I wanted our own vet to provide an opinion. Sadie had just been in for her yearly exam 4 months prior. The emergency care vet explained that our vet was not negligent - and that cancer can spread very rapidly. I was encouraged to think about euthanizing her because she would deteriorate quickly, and if chemo is not an option for us financially and steroids didn't work she would suffer a lot in the coming weeks. I waited anyway, and took Sadie to Bethany on Monday morning. I was informed by Judy in reception that the vets were there caring for two other dogs, but could not see Sadie because there was no power. I asked if they could at least visually examine her to and tell me if they agree that all of her lymph nodes were swollen, and was told sorry there is no power. Last time I checked you can look at a dog at 10 AM in a parking lot without power. I was told to take her back to the emergency care facility. Judy used my cell phone to speak with the receptionist at the emergency care vet in Cheshire and asked to be kept informed of Sadie's progress as well as all of the other animals that they were sending over there due to the power outage. Sadie was put down while I held her later that afternoon. In the coming days I received a sympathy card personally from the vet that had to put her down and a phone call from the staff inquiring about how we were doing and how our other dog (that they had never met before) was dealing with the stress of losing his friend. I double checked that Bethany Vet hospital was informed of what happened to Sadie and was told that they had. I never heard anything from them. I waited a few weeks and then called Bethany. Again I talked to Judy and told her I would like Bosco's records sent to another office because I was disgusted that no one bothered to check to see what happened to Sadie. She told me that there must be some mistake because Bosco was still listed as active in her computer. Well thanks Judy for being so insensitive that you would refer to a dog's life status as ACTIVE OR INACTIVE, but obviously Bosco is active in your system he is still alive. SADIE however is no longer ACTIVE, as she died in my arms 3 weeks ago. She offered to have Dr. Cary call me the next day as he was not in the office. I never got a phone call and don't expect to. We saw every vet in that place, every one of them was fine I guess, but in a time of real emergency they are complacent, insensitive and just plain mediocre. If you have taken the time to read this, you must be concerned about where to take your pets enough that I hope this encourages you to NOT GO HERE. If I could give zero stars I would read more