They expect you to wait in your car till they contact you to come in even if they are running an…read morehour late on appointments and no matter the weather outside (which includes sitting in your car with engine running and heat or air conditioning on - polluting the environment and wasting your gas). Went in with my dog for a yearly checkup and came away with a $700 bill to pay. SIMPLY UNBELIEVABLE! Prescribed my dog two medications that are never supposed to be used together and not the medicine my dog needed. There are much better vets in Milford and around Milford than these.

Amazing, caring, and thoughtful staff. We had to suddenly send our 18 year old kitten to the…read morerainbow bridge. They took us in immediately and gave us as much time with her as we needed. Did not even want payment that day, and said we can take care of the financial stuff at another time. We just received a card that's hand signed by all the veterinarians that ever took care of her. Although I am currently crying again, so happy we have found Milford Animal Hospital to care for our pack.

I came to this vet since I had my cat about 9 years ago. When my cat fell ill, Dr. Crocker and…read moreLegend took good care of him and gave me the bad news in a caring way. You can tell that they care about the well being of their patients (which are the pets). They provide all the options without pushing you into one or the other. I knew my pet was in good hands. When my cat passed they provide a piece of his fur and paw prints. It was much appreciated.

DO NOT BRING YOUR PET HERE! Especially if you care about them and not having your time wasted! We…read morebrought our cat here out of convenience because it was close to work if we needed to drop her off for the day. Big mistake. In the beginning, everything was fine. Then the miscommunications and misinformation began. We wanted to get our girl spayed. We brought this up several months ago but pushed it off so we could do it at a time when we were off from work to keep an eye on her during her recovery. When we brought it back up, we were originally told we would need to get new blood work and an ECG done. All well and fine, we knew we'd need to get the tests done and had waited too long for her previous blood work to be useful. When we called to get the blood work scheduled, we were told we didn't really need to get the ECG done if we got the blood work. Weird that wasn't what we were told originally but we made the appointment. When we brought her in to get the blood work done, we were told we didn't really need to get the blood work done if we were getting the ECG. Should have been the biggest red flag in the world but we left without getting the blood work done but did make an appointment for the spay so we could make sure we were getting the date we needed. They also told us they would let us know when the tech would be in to do the ECG since the tech they used only came in a couple of times a month. We never received that call! It got to be about a month out from the procedure and they still hadn't contacted us. I went in to figure out what was going on. That's when I found out that what I had been told originally was the most correct. We should have both blood work and ECG done before the spay. That should have been the final straw but we were lucky enough to have one more ECG visit before the date of the spay and we able to get the last spot. They scheduled the appointment and scheduled the blood work to happen at the same time which was 2 weeks out from the procedure which we were told was the latest the blood work should be done. We drop her off for the appointment expecting to get a call back when she was ready to be picked up. What we weren't expecting was a call back that the ultrasound tech had LEFT BEFORE HE EVEN SAW HER. We were floored. In an effort to save face, the vet comped the blood work. When I went to pick her up, one of the in house techs told me that they were unsure if they could get the ultrasound tech back before the spay, but that we didn't necessarily need it to move forward. So, we were back to blood work but no ECG! I told them I was not comfortable with that. When they called back with the blood results they told us we could get the ECG done 2 days before the spay and we would get a call when he got there so we didn't have to leave the cat there. We were already reluctant but agreed hoping we could salvage the situation. When my sister brought our cat in, she was brought back and THE ULTRASOUND TECH IMMEDIATELY LEFT to go to another appointment. She waited for 40+ minutes for him to return to get an ECG that took less than 10 minutes. When my sister called the next day, she was told that the results wouldn't be available before 5 pm. Mind you it's now the day before the spay and we still had not heard anything about what we needed to do to prepare her or when she needed to be brought in. When I walked in, I got a brief run down and told them I would be waiting there for what I thought would be over an hour for the results of the ECG to be in. Within 15 minutes, the receptionist answered a call, conveniently on speakerphone she couldn't figure out how to turn off, saying the results are in. All trust lost, we promptly cancelled the appointment and will NEVER be stepping foot in this awful place again.

Totally awesome experience the staff,doctors all very nice i am very happy,and most of all they…read morecare,they really care about animals

The staff all appeared very nice so it pains me to leave this review but few flags 1) facility…read moresmells bad; 2) facility is dirty -- I've been here twice and each time they brought my pet to a dirty scale for weighing, first time I called it out and second time the staff caught it before I opened my mouth but probably should have been handled before bringing me and my pet into the room. More importantly--the doctor was completely unaware of a rather common cat neurological condition and was beyond unhelpful. Prescribed meds that weren't addressing the issue. I asked about a common med prescribed to cats and the doctor had no idea. So -- three is truly a charm because I didn't come here for a third time and won't ever return. If you have a dog, they MAY be okay at best but certainly don't bring your cat here. And even dogs--I wouldn't bring tbh. Weird vibes but friendly at the same time--save your time and stress. There are much better options in the area.

Absolutely such an amazing place. The staff is always welcoming and always ensures the safety and…read morewellbeing of the clients and their owners. I recently moved to Milford and was a hoping to find an adequate place and I am extremely happy I found them. Thank you!

I had a pretty unique situation where I needed a blood test done for my dog. I called around to a…read morefew places, and many were not willing to do it. Thank goodness for VCA, who understood my situation and also gave me the price quote upfront. I was able to get an appointment next day. When we arrived for our midday appointment, I was immediately impressed by how clean and bright the facility was. Easy parking too. It also struck me how nice everyone was. Jaime at the front desk made checking in a breeze, and Pam was great at handling my dog while also taking notes. Dr. Lipsitz was also great with my dog and made the process quick and painless. While not our regular practice, I was very pleased with the experience. Two paws up.

Very kind and helpful, would recommend to anyone who wants a great veterinarian in the Woodbridge…read morearea.

Got me and my pup in on a Friday afternoon at 5:30 after a full week of tummy troubles, figured out…read morewhat it was immediately, and got him on medications same day. Even sent me home with his full dose of meds! Absolutely recommended bringing your pet here!! Loki is so happy

My poor baby wasn't feeling well and they accepted her immediately and helped my baby get back to…read moreherself. I was kept updated, I got to visit (she was in ICU), clear communication, they always answered any time I called and got me the answers I needed. Dr. Miller was great the three woman at the front desk were amazing and so helpful. I am forever thankful for saving my honeys life. Thank you from the bottom of my heart. Thank you for the ICU team that took care of her, I can't thank you all enough.

Avoid this place at all costs if you care about your pets. We had an extremely unacceptable…read moreexperience at Central after bringing our dog in three times within 24 hours for persistent vomiting, abdominal pain, and refusal to eat. Although he has IBD, we knew this was something much more serious. During our first visit, we waited over five hours while our dog continued vomiting without treatment. We repeatedly had to ask staff for medications and fluids. Dr. Chen diagnosed him with pancreatitis, gastroenteritis, and colitis, and also discovered a pancreatic nodule that we were told could require monitoring for cancer. Despite these serious findings, she stated our dog was stable enough to send home. We later discovered he had not been given the pain medication we were told by her he would receive, and his discharge paperwork was never finalized by her, creating confusion about his medications due to discrepancies. Sending him home with an extremely painful, time sensitive condition without any pain medication was beyond negligent. Our dog's condition continued to worsen, so we returned later that night for pain management. We were again told he was stable enough to go home. Only a few hours later, he woke up lying in blood and feces. When we called, we were told this was "normal" with pancreatitis, but we knew something was seriously wrong and brought him back for hospitalization. During our third visit, we were told there was a critical emergency causing delays and that we would likely be seen around 8 a.m. While waiting, our dog continued vomiting and leaking blood in the waiting room. Later, the front desk informed us there was no ongoing critical case and that staff had instead been told we had agreed to wait for the morning team--something we never agreed to. A nurse then acknowledged that the bleeding "wasn't good," directly contradicting what we had been told over the phone. Then there was our interaction with the third vet, Dr. Wells. After waiting all night while our dog's condition continued to decline, she entered the room and asked us to explain what had happened. As I began answering her question, she abruptly interrupted me and repeatedly said, "Stop, stop, stop. Stop complaining," before I had even finished explaining my dog's condition. Instead of listening to a concerned pet owner whose dog was experiencing a medical emergency, she immediately became confrontational and dismissive. When I told her not to interrupt me, the interaction escalated further. Rather than focusing on my dog's care, she argued with us and created an unnecessarily hostile environment. When I told her if she could not handle our conversation and just wanted to keep arguing with us that she needed to go get another vet, she denied allowing us to deal with another vet. Instead, she placed a treatment estimate of more than $3,000 on the table and left the room after telling us we needed to "talk to her civilly," despite her own unprofessional conduct throughout the interaction. She really seemed to be having a serious mental health episode. Dr. Wells demonstrated a level of unprofessionalism, poor judgment, and lack of empathy that was completely unacceptable for someone caring for sick and vulnerable animals. Her communication and demeanor destroyed any confidence we had in leaving our dog under her care, which is why we made the decision to take him to another emergency hospital instead. Before we left, a nurse called us in another room to apologize for Dr. Wells behavior and we have since heard more terrible experiences people have had with her and this hospital. I strongly advise anyone seeking treatment for their animals to avoid this hospital and particularly the mentally unstable Dr. Wells at all costs. I also asked repeatedly to speak to an office manager. It has been over a week and no one has contacted me. It is evident to me by our experience as well as reading how they respond to their google reviews, this practice demonstrates a complete lack of care, concern, or accountability for how it operates and treats its patients.

Dr Saleh took care of my dog Snooky for 13 yrs very kind to him very professional he cares about…read morepets .The office staff is very polite and caring .Snooty was lucky to have Dr Saleh took care of if up until the end of his live.Thank you so much for everything thing.

Baffled at the negative reviews. I find this group to be a godsend. Incredibly caring and…read moreknowledgeable. And their prices are from thirty years ago. Both myself and my daughter who just rescued her new best friend will be using this group for as long as they are around.

Moved to New Haven with two my cats while completing studies at Yale & hands down this was the best…read moreCat Care we received throughout our time in CT. Highly recommend. They truly know cats here and the facility is clean!

Additionally, I wanted to add that most other veterinarians have the cat pain medication…read morebuprenorphine on hand to dispense and do not question giving pain medication to a hurt cat at any time. The clowns at New England cat care told me they had to look up buprenorphine and see if it was even allowed to be dispensed to me. My cat got a urinalysis elsewhere and was diagnosed with cystitis that he is fighting and doing well with under the care of a much more reasonable veterinarian. also, NO OTHER VETS CHARGED A WASTE DISPOSAL OSHA FEE SO IF YOU GET THIS FEE DISPUTE IT.

This vet is the readon why my dog is so traumatized now. He manhandled my puppy and scared him so…read morebad he yelped and bit him then Dr.Murphy proceeded to call my dog a "fucker" if i wasnt so shocked and stunned I probably would have pursued legal action. If you care about your pets dont bring them here. Now my dog has horrible vet anxiety! Thanks alot Dr.Murphy!

I have used Dr. Murphy since he started in Stratford almost 40 years ago. He and his staff have…read morealways been attentive and caring. I will say that the office is not "cutting edge," but more like a "Country Vet." This is more to my liking. Prices are fair. It feels more like a practice, and less like a business.