My father was a resident at Sunol Creek Memory Care for 7 months prior to his passing. I…read morepreviously wrote a review about the compassionate care he was receiving. The last couple of weeks were extremely hard with him not being capable of doing anything; literally. WOW - the care and compassion and kindness shown to my Dad during this time is truly difficult to express. Every minute I knew he was getting all he needed and all done gently and with kindness. The full staff was also very compassionate to me, his daughter, and my mom/his wife. e day my Dad passed I believe every staff member stopped by his room to say goodbye to him, touch him, hug me and my husband, say kind words about him, etc. It could not have been sweeter! Thank you to all the angels at Sunol Creek Memory Care! True angels.

Our mother recently moved to Sunol Creek Memory Care and we couldn't be more pleased with the…read moreoutstanding care they provide. They have done everything possible to ease her transition to her new home. It is a beautiful and very well-kept home. The staff are highly competent and professional and always very supportive and positive with the residents. Most import to us as family members, the staff treat our mom with respect, dignity and kindness. This is a very special place. James Burton and Laurie Burton Kurtzer

Visiting Angels (Glendale)was a company my father and I were ready to invest in.He has alzheimers…read more/dementia and dealing with lymphoma.He is a retired police officer and It would cost alot for his care (24/7) ,but we had the funds set aside for his care. I know it's costly for home care,but we both agreed that these friendly folks would help us out.Price was not a problem.We made an appointment for the meet and greet home evaluation and get to know our new team members and our assistants.No one showed up at the appointmeant that they promised us in the beginning.I guess that $200,000 set aside for his companionship and round the clock care went down the drain. Him and I are going to use another home health care company since Visiting Angels has decided not to follow throug.

Although I never met her personally, family members say caregiver Bernice was fantastic. Otherwise…read morei would have given a one star rating. The office is a train wreck. My issue stemmed from them just swooping into my checking account and taking whatever amount of money they felt entitled to without giving me any notice. This happened several times and to this day I haven't seen a single invoice. To make matters worse when i complained about it they sent a text to a family member filled with untruths and inaccuarcies and threats. Maybe others have had better experiences with them but this has been mine.

My clinical experience at Creekview was extremely positive. The facility is exceptionally clean,…read morewell organized, and maintained to a high standard. It creates a safe and welcoming environment for both patients and staff. It is a facility where professionalism, teamwork, and compassion are clearly prioritized. It is a place where I would be honored in pursuing employment after completing my clinicals. During my clinical experience, I felt encouraged to learn and was consistently supported by staff who were willing to share their knowledge while maintaining a strong focus on proper patient centered care. Having a grandfather with Parkinson's disease deepened my understanding of the importance of patience, dignity, and compassionate care; values that Creekview consistently demonstrates. I am truly appreciative of the professionalism and empathy shown by the entire team, and I would feel very confident entrusting my own family's care to this facility. Overall, Creekview reflects excellence in both care and workplace culture.

If you are looking for a place for an Alzheimer's, patient to have a long-term care, this is…read moreprobably a very good solution. If you're looking for short-term skilled nursing, I'm not so sure. I brought my mom in here to recover from major surgery. They screwed up the medications for the first 2 to 3 days until I came in and sorted it out myself. And if you're doing this, just be aware, that if the hospital transfers a patient, it can take them a minimum of 12 hours to get the medication to their facility, but no one will tell you this. So as a result, my mother who is suffering from extreme pain due to major surgery, had to wait almost 12 hours for medication because once I realized what was going on, I had two traipse to her house and procure some myself. And even once I thought we sorted it out, they still kept forgetting to give her some of the meds she was supposed to have for her eyes. It was eminently frustrating. They treat everyone like a dementia patient whether they have dementia or not. This is a material problem for people who do not have dementia. If someone is trying to recover from something, it means they will not get the attention, exercise, etc. that they need to actually recover. They'll be told to stay in bed and not move. Not helpful. They are shortstaffed on skilled nurses for the facility. There's basically one per shift and that is the only person who is allowed to do much of anything other than very basic stuff. Another material problem in my point of view The facility itself is very nice, clean, with a variety of separate spaces that are all well maintained. The food was high-quality. There are enough people around that you can feel like at least someone is always on duty and attending to the needs of the residence. Everyone who works there is delightful. To be fair, they listen to my concerns and tried to rectify and respond in a timely manner. If this is considered one of the best of the best, I'm alarmed for what that means for my own old age. It was OK. Like I said, if you're using it for long-term Alzheimer's support it's probably fine.

My daughter and her friends perform music here on a regular basis, so I've visited this facility…read morenumerous times, and I've been pleasantly impressed by the kindness and humanity I've seen displayed there. As an outsider, I've witnessed how attentive and discreet the staff are when caring for the residents, and it's restored my faith in people. As a facility, it tries its best to give the residents a normal life filled with activities and events. The activity coordinator, Ms Julie Bello, does a beautiful job of coordinating events for the facility, making sure that everyone is entertained and occupied. From interacting with the staff, I also understand that many of them had parents who suffered from Alzheimer's, so this work has special meaning to them. My mother has advanced stage Alzheimer's, and I understand how important it is to be patient and understanding with Alzheimer's patients. In my opinion, Carefield is a home with a heart because of its people. They're all kind, amazing folks trying to do what's right for the residents. I hope this place remains the same when I need a place to go myself! Today, May 9th, they celebrated Mother's Day a day early with an MD brunch--a formal event with champagne flutes, live music, and a buffet style lunch for residents and their families. It made the residents feel special even if they didn't have any visitors.

I am so grateful to Eunice, Narcy, and the care team at Carefield. My Dad stayed at Carefield for…read morethe last six months of his life. The Carefield staff was incredibly kind and attentive to him and did a great job communicating with me and the hospice team. He required round the clock care including incontinence, needing to be moved in and out of a wheelchair, and assistance eating. It was a lot. They have daily activities for residents as well as parties on major holidays such as Father's Day where they decorate the facility. One thing that is unique about Carefield Pleasanton is they only have memory care, no assisted living. At most facilities the assisted living area is nicer and roomier, and memory care is tucked in a back corner. Since Carefield Pleasanton is only memory care there is much more room for memory care patients to walk around, including an outdoor courtyard. I'm in the position of having both of my parents requiring memory care. I can honestly say if I end up in the same position I would want to have an experience like he had at Carefield.

Truly, a five star experience during a difficult time. The facility is immaculate, organized, and…read morealways felt well run. The staff are compassionate, trustworthy, and available 24/7 -- they genuinely care and treat patients like family. They took their time to explain their services and the financials, and everything was more than fair. We are so grateful for the kindness and honesty shown to our loved one. A big thank you to Antonia, her staff, and her family...we can't say thank you enough.

So glad I chose Helping Hands for my mother. My mother had advanced dementia and the team at was so…read morewonderful with my mom. I love that the home resembles a home and not a house with just beds. And Lucy the hose dogs was a plus as my mom loved dogs. My mother lived there for almost three years till she passed and I will never forget the ladies that supported my mother through her journey. I consider all of them as family and would highly recommend Helping Hands for your love ones. Thank you Antonia

If you are looking for a board and care facility, Golden Hills is exceptional. The atmosphere is…read morewarm and welcoming. The facility itself is clean and inviting. The staff is outstanding. Each resident is treated with utmost respect and care. Individual preferences are quickly noted and provided for. There are not enough words to express the quality, outstanding support, service and surroundings of this Board and Care Home.

My Auntie had been staying at Golden Hill for several years and even celebrated her 99th, 100th and…read more101st birthdays with a amazing celebrations at GHH. Their owners and workers have always been outstanding with their many holiday celebrations besides their great daily care. The home is super-clean and the first thing we noticed was how well lit with natural lighting the home had. Plus the beautiful covered patio makes for a happy residence. All the other family members of residents have agreed with us regarding GHH superior care for our loved ones.

This review is way long overdue - apologies folks!…read more I first went to scope out this senior living facility last year around May with a friend who needed support navigating an emotional chapter in her life. Right off the bat I noticed the space was very cosy, inviting, warm, and most importantly for me: CLEAN! I took a good handful of photos so please browse through... The staff seemed genuinely friendly and caring, which is so crucial in this space, but from what I hear from others more of a rare trait to find (which is heartbreaking). There were a handful of folks relaxing in the TV room, and they seemed to look quite content, but I know the upper management strives to get more of a variety of activities in the facility that involve the local community, which is always a massive plus. If you're looking for a space that will help take care of your elders as if they were your own, do yourself a huge favor and check this community out!

I am so grateful, the caregivers and nurses here absolutely rock! They are so caring and…read morecompassionate. I am thankful that for the last year I have had peace of mind, knowing she is receiving the dignity and getting the care she deserves. My Mother had been in another assisted living facility in Livermore for over a year. The previous facility looked more like a resort, but trust me, it was not a good place for someone who cannot be their own advocate or has mobility issues, and the care was borderline criminal. There were many times I had absolute proof that my Mother was being neglected and abused (baby sitter monitor). There were many times she went without a shower for weeks or sat in dirty depends all day. Sure the staff was all smiles when I was there, and yelling at her when I wasn't. LVSLC may not be the most glamorous or fancy facility, but it is always very, very clean and I genuinely trust them without hesitation. The staff are truly my Mom's advocate and continuously communicate her status and take the time to talk with you each visit. They take care of everything, laundry, bathing, grooming, medications, taking them through the garden, singing to them, or just taking the time to talk with them like a friend, and they closely monitor her health throughout the day.

My husband was placed there for rehabilitation after back surgery. This facility was a combination…read moreof permanent residents and rehabilitation. There were residents with dementia. One lady yelled all day long. My husbands roommate was up all night with the lights on. So my husband was not able to sleep. The food was terrible. But the staff were very nice and helpful and it was clean. So if you need rehabilitation don't go here.

Stratford is responsible for my brothers death. My brother survived a 6 month stay at Stanford…read morehospital where he underwent several surgeries ,endured a heart attack, Coma, lots of complications I was told each week by a different Dr that I should get him to Hospice to which I would explain that I heard that same suggestion each week and each week the new Dr would call me and say what a miracle that he recovered from from the prior week. The answer was NO. My brother had compilations from his feeding tube. It was placed because he forgot how to chew and swallow. It happens a lot after a coma. The bad thing was when his stomach would fill with fluids and he would have to get it pumped out by surgery. I was told about every 3 months.. So when my brother was released to Stratford, He was excited to be out of the hospital but scared also. Soon enough I was not so sure. My stomach and intestines resulting from kidney Failure. He was the last sibling I had as there were 4 kids total with me being last and my brother the oldest at 64. It started with the dude new staff members. Never answering requests for certain foods, not giving him proper care by not cutting his 1 inch long nails, or bringing him what he requested to eat or showers etc. then the Dr . He would only see a Dr online video chat. The staff that would give him random pills from this Dr he spoke with. When my brother would get his pills he would say " What is this?" They would answer back very shortly and yell " Your Medicine!" With No regard to tell him what it was for. My Brother asked me repeatedly to get him help with his Social Security and each time I would go up to the counter and request help for him. Not once would they. Also the director would always want to do a lengthy questionnaire for my brother regarding end of life and I would always tell her to let him fill it out and help him. It wasn't my business as he was getting better by the day. He started to go grocery shopping and I would take him. He hated their food and started buying his own. His stomach was really hurting him one day and I asked if they had asked or said anything about getting it drained. It was getting quite large in the belly area. He had no clue what I was talking about. I went to the front desk and let them know what was happening. It was poison for my brother. They called 911 that night and my brother went into emergency surgery . He stayed in hospital for 4 days before returning to Stratford.. I was very surprised they were not aware of it again. My brother couldn't quite walk on his own and asked for therapy one day along with me he was told it's not covered by insurance. He was bedridden. His clothes were always missing also. I Was busy around Xmas an ZNew Years day. Do We and had only taken him shopping for groceries and was felling pretty bad. I was heading out of town when he called me and said his stomach was hurting once again. It was filling up fast. He said he would let staff know. The next day I was headed to Reno for New Year's Eve. I called my brother and asked how things were going, he said his stomach was terrible. I asked if I should take him to hospital as an ambulance was not covered per the manager there at Stratford. My brother said "No, the staff said they would get him to hospital. I asked that he call me the next day for update. He agreed. 5 days later on Dec 31st my phone rang and it was Bebe the Director at Stratford, she said my brother was not responsive. I asked where he was as I was suprised she was calling me. She replied he was at Stratford. I said WHAT? He should have been in hospital as of 5 days earlier. She called me back and said she had no record of that request. I then told her I was coming to Stratford and to not touch any of his stuff. I got a call from Hospital telling me there was nothing they could do. It would require surgery I was told a few hours later on New Years Day that he passed. I kept getting calls from BeBe the director asking if he passed. It was very rude. I did let her know I was coming to retrieve his items. I wanted to see how much food he had eaten. I asked Bebe to please leave his area alone. I wanted to know how he left it a week solid. She assured me she would wait until I got there. Once I arrived, nothing was left. Everything was tossed. . I spoke to someone who said he was in pain and slept in his bed the entire time. No one checked on him. This person also was threatened by staff not to speak to me or he would e punished by his meds being held. Stratford killed my brother. They never did anything to help him. They ignored his request even for help with his social security benefits. He wanted to get outta there and would use those to help him. I will never forgive Raymond the front desk clerk or Be Be the director and the gal in charge of helping him with paperwork. I am upset she never raised a finger to help him.