I feel disrespected. We had an appointment time for 7:45am and it is after 9:15am. If a doctor is…read morelate to the office in the morning- then offer to reschedule. We had a series of appointments later this morning that we now have to reschedule due to lack of organization and punctuality. When you are the only hospital in town - I guess professionalism doesn't matter!

They were professional, courteous, and personable. I felt very comfortable there. I'm going back…read morefor more.

So the last time I was in was on November 22, I waited four hours. The provider dropped the ball…read more But apologized and told me to come back in the next day for a complimentary treatment for my migraine. I went back in the next day again and then received a $200 bill in the mail for the " complementary" visit. Disappointing all the way around.

I was seen on Friday and today is Monday and they still haven't sent the prescription I need to get…read morebetter to my pharmacy. This is incompetence at the worse level.

This clinic has an amazing list of really good doctors. Saved my life with their super integration…read moreof specialties and other staff.

This "clinic" is a joke. Don't even waste your time attempting to make an appointment if you're a…read more"new patient". I wholeheartedly understood that it would take a few months to be seen by their "family doctors", but when I was told they only had 3 available doctors taking new patients I was perfectly fine with the schedule to wait. Then the receptionist tells me which doctor I wanted and mentioned Dr. Wagner as a first option so I opt that my two kids and I be seen by Dr. Wagner. Then here's the catch: the receptionist asks you a bunch of MEDICAL questions and current meds you're on and Dr. Wagner will then "DECIDE" if he will see us?! WHAT IN THE HEALTH CARE WORLD?! I was shocked by her statement and received a call two days later saying that Dr. Wagner decline to "care" or see my kids and I. BRAVO, DR. WAGNER! I bet denying and getting to pick and chose who you want to see makes you feel better about yourself as a practicing doctor who took the Hippocratic oath LIKE ALL DOCTORS DO and now that you're a "big time Dr" in a small town that oath DOES NOT apply to you. This clinic and how they run is truly unbelievable! They called me a few days later REPEATEDLY to let me know another available doctor in their clinic is willing to see me and my children. YEAH.....NO! You may think you are the "it" clinic in WW, but I managed to get myself and my children a good family doctor in WW and could care less about you offering up your next doctor. Walla Walla clinic I truly appreciate the laughs. Now from what I'm reading, Dr. Wagner isn't that great of a doctor anyway so, thank you for denying myself and my two children care! The grass IS IN FACT greener on the other side, folks! Don't settle for WW clinic and their bs stipulations or being "judged" by a Dr before being seen and waiting to see if a doctor will deny or approve to see you!! There are PLENTY OF doctors in WW that are better and not part of this bs scheme WW clinic has enforced! Just do your research and you'll find a fabulous doctor like I have!

Walked in to be seen and as soon as I got in the door, the reception said that there were no…read moreDoctors or nurses working.

I thought Zach McNair was a knowledgeable PA who took the time to listen and describe his medical…read morediagnosis. I recommend requesting him if you come here.

I slammed my finger in the car door. I was bleeding profusely, but was next door to the Urgent care…read moreso my wife drove over there. When I went in they told me I had to have an appointment that they were understaffed. Well after I passed out they changed their story. I was there for about 45 minutes and was moved through the hallway to x-ray, and there was no one there. This is ridiculous and not a very good service to the community.

Even they have bad reviews we had a good service, just the waiting for a no busy day was longer…read morethat we thought since they were only 2 people before us, we guess there were only one doctor and one nurse helping people.

They were very busy. We waited for over an hour but they were very kind and apologetic for the…read morewait. The front desk was very helpful to me and the older couple before me. The nurses in the back were very kind and friendly. I highly recommend this urgent care above all in the Tri Cities.

The wait was a little ridiculous there were only two other people in the waiting room and I sat…read morethere almost two hours, but they got results of my tests super fast and were super nice, the front desk lady (Leah I think was her name) was super super nice.