Thank you Ayres Hotel for allowing the Rialto Democratic Club to host their Who's Who Awards there…read more The banquet room we were in was a little snug for the number of quest but still very nice. This was my first time being in this hotel. I have to say, it's nice having a decent place to stay when people are visiting Rialto. This hotel has a full open bar. This was nice because the event we were attending did not. If you're in the area, definitely check this place out. All the staff were super helpful! I plan on actually staying there next time.

What I liked: This is a beautiful, clean and conveniently…read morelocated hotel. My room was a single king size with a couch. The sheets were impecable and no odors. The bathroom was also excellent and clean and the shower head is superb! What I did not like: They do not offer drinking water at the lobby, they only offered it through the juice machine during the breakfast, which was served from 6-9am on Monday morning. The breakfast was scrambled eggs, boiled eggs (not peeled), sliced bread, plain bagels and breakfast sausage, packaged instant oatmeal, you could make your own waffle as well. All the food seemed very low quality for the hotel's price range. The muffins they had were very sticky, and the eggs overcooked. Nothing tasted good. They do not offer fruit on the breakfast bar and they do not offer free drinking water at the lobby. Before the check out, I went to the juice machine to try to serve myself some water and the machine was turned off. They have a fridge near the front desk and the price for each water bottle is $4. I checkout and a minute later I purchased the same water at the gas station for $1. I paid $162.60 for one night and included complementary breakfast. I have stayed at other hotels with same amenities and the breakfast is excellent, they provide water 24/7, and they are only $130/night. Bottom line is that if you are fine paying a $162.70/night and paying $4 for each water bottle you need throughout your stay, this hotel offers a very comfortable bed with elegant and crisp linens, but if you want to enjoy the food and love to drink water, I recommend you finding a different place.

The Wigwam Motel is the best. The site it meticulously maintained and the wigwams are neat and…read moretidy. Don't expect a 5-start hotel, but rather a vintage 1950's motel experience. There's a pool for those hot afternoons. The AC blows cold too. And Samir is the best. He's very friendly and goes out of his way to make sure you have everything you need. If you're doing Route 66 - all or part - the experience isn't complete unless you've slept in a wigwam! And even if you're not, but need a place to stay in the area, you can't go wrong with the Wigwam Motel.

The second of the two active / open Wigwam Motels we saw on our Route 66 journey from Chicago to…read moreSanta Monica, this one is more nicely maintained than the one in Holbrook, Arizona. Got some great photos and a stamp for our Route 66 Passport. Glad we stopped by as I am not sure if either or both of these places are going to be around much longer.

Clean rooms, close to a shopping center and a gym. Chipotle is located right across the parking. I…read morecame for a business meeting in the area and the hotel was very affordable and clean. Would definitely stay again if the prices remain affordable.

Amazing. Comfy bed. Lots of room in it suite-helpful to get out toddler wiggles. Elevators. Lots of…read moreamenities-24/7 access with guest card. Staff were all very friendly, and I appreciated the help with check in. We were in a JR Suite and the queen bed was "separated" from the pull out couch area by the bathroom, for a bit of privacy (well as much as you can get in a hotel room!) Each area had a TV and drawers. Fridge and microwave are always useful.

Was out this way for a running event. The room was booked through a 3rd party website. I was not…read moreaware beforehand that they require a $40 cash deposit on top of charging your card for the night. It would have been nice if this was mentioned in the property's message that came through in an email. Because I wanted my deposit back, unlike other places where you can just leave, I had to drop by the office window on the way out. As far as room 220 goes, not a big deal but unsightly there was a good size tear/hole in the decorative bed cover. There weren't any shelves in the fridge. Speaking of, the fridge got quite noisy in the middle of the night. I'm sure it was heard next door just the same as I was hearing lady moans after the neighbors arrived at 3am. At least the heater worked well but I came prepared with a small blanket as a barrier between me and their sheets.

I barely checked in. It feels like I have been here a week, and walking into the room, you can…read moresmell the cigarettes like someone just smoked inside. I would give half a star if it was an option...

Stacy really went above and beyond to help me with an issue I was having at check-in. Super…read moreconvenient location, comfortable beds, clean rooms, complimentary breakfast and friendly staff what more could you ask for.

We live about 40 miles from this location and would not usually have occasion to stay here…read more However, we had 10 hours of meetings in the area on the same day and did not want to drive home exhausted (we are both in our late 60's) so we booked two nights. We ran into several deferred maintenance issues during our stay (treadmills in the fitness areas with slipping belts, "hot" breakfast that was lukewarm, plunger in the bathroom sink that was inoperable), but these were mere annoyances, but one major problem was a deal breaker--the shower mixer did not work. There was hot water in the sink, but not in the shower. Because we were pressed for time, there was no alternative except for me to take a cold shower. My sweet wife opted to wet a wash cloth in the sink and do the best she could to get ready. She put on her beautiful dress and we headed downstairs. I stopped at the front desk at 8:15 AM to speak to the manager on duty and report the problem so we could have hot water the next day. There was no manager on duty. I asked the front desk clerk to call him/her. She did--he answered the phone but refused to speak to me. He told her to tell me to stop by the desk at 10:00 AM when he arrived for work. I explained that I would be in meetings all day and could not return to speak to him. The clerk asked me what the problem was, I told her I also emphasized my displeasure that the manger would not extend the courtesy of a conversation to a Diamond Select member (Best Western's highest tier). When we returned late that night and the problem was not fixed. We checked out of the hotel, and drove home. My primary complaint is the non-responsiveness of the manager, and the desk clerk did not put in a work order to fix the problem (which I confirmed with the manger on duty when we checked out). Stuff breaks, things go wrong, I get it. What is unacceptable is to not even listen to a loyal customer's complaints. I found the rest of the staff to be friendly and helpful, especially the manager on duty in the evening.

I don't often write reviews, but this stay deserves one. The Ayres Hotel Redlands is genuinely one…read moreof the nicest hotels I've stayed at in a long time -- the lobby is gorgeous, the room was spotless, and the beds were comfortable. I was seriously impressed with how clean and well-kept the whole property was. Everyone we interacted with was friendly, and the location was great too -- close to the Packing District, easy freeway access, and a quick Uber to the nearby casino. We did run into a billing mix-up related to Expedia, but a staff member named Ariana helped sort it out and made sure it was resolved. Really appreciated her help. One small note: our coffee maker didn't have sugar or creamer, but the front lobby had us covered, so no big deal. My only real critique isn't specific to this hotel -- it's more of a hospitality industry thing. Checkout was at 12pm and check-in at 3pm, which means guests never actually get a full 24 hours even though that's essentially what you're paying for. I'd love to see hotels move toward at least a 24-hour stay window, even if that just means pushing checkout to 1pm. Overall though, this hotel is an excellent example of what a hotel brand should be, and I hope their other locations hold to the same standard. Highly recommend.

Well they were sweethearts from the start!…read more I called multiple times to ask questions ans ensure I'd pick the right room and dates. Staff were kind throughout the process leading onto the date of reservation. The place was nice and clean and ready for our stay. Staff were welcoming and supportive. The bed was comfy and there were extra pillows in the closet. I wish we would have had time to use the swimming pool. Thank you for a wonderful visit.

Brianna at front desk made everything run smoothly for our stay. would recommend good staff and…read moreservices.

My home away from home in San Bernardino. Service is very good, but its far from 5 stars. The front…read moredesk knows me and treats me with kindness and respect. I think its the best hotel in San Bernardino. I just wish they would fix the elevator in the west tower so it can go back to having two operating. Its really inconvenient when the hotel is busy. With the staff using it as well.

quiet area rooms are totally nice comfortable prices are good only thing I didn't like when I was…read moreout the housekeeping came and cleaned up my room I mean tat their job but dang

For starters be aware people run cameras through the walls and mirrors…read moreI overheard the people next door talking about seeing me in the bathroom as well. Absolutely disgusting and overly intrusive. Towels had yellow stains and so did the sheets Quite the nightmare Apparently the manager said no one was in the next room Whether he was lying or not is unclear. He was nice about it, but I'm seeing if I can do anything about this still.

We had a great stay at The Kingsley Hotel. Checking in is a smooth process. The overall vibe is…read moremodern, clean, and very comfortable from the moment you walk in. We stayed in a King Studio, which was the perfect size for two people--cozy but not cramped. The bed was super comfortable, and the pillows were just right, which made for a really good night's sleep. One of the best parts is the location. It's within walking distance to the downtown area, which made it easy to explore without having to drive everywhere. Parking is a bit tight but it was doable to get in and out. Parking in the front is probably the best option if you have a larger vehicle. Overall, a really solid stay and II'd definitely consider coming back.

It was a beautiful room with everything we needed. The check in process was easy, just make sure…read moreyou check your texts. The area is nice and there is a nice gas station across the street for snacks. I definitely plan on staying here for the next time!

I would give Zach 10 stars!! Best service, friendly and very accommodating. We were late arriving…read moreafter hours (6am!!) and Zach made sure to check us in. He set his alarm to meet us and kept checking up on us. First we were going to arrive at 4am, then 630am, then 6am. Zach kept up with us. I would highly recommend Sierra Crossing because of Zach! Oh, and the rooms were nice too. Thank you Zach!

Horrible place to stay I recommend going elsewhere, the staff is very rude and they will hold your…read moredeposits for little things.. Be aware