Good location. Good name. Good branding…read more Reasonable pricing (somehow their average price is less than what you will see online so call ahead... it's one of the few that you should call ahead before booking online because it may be cheaper booking directly by calling ahead which I regret not doing!). Loved, loved, loved their breakfast. It's far and wide now to find a hotel that includes breakfast in their reasonable pricing (in a "hot" spot) that serves a warm breakfast besides do it yourself waffles which I greatly appreciated. They have a rotating menu and on this day it was sausage gravy biscuits. Yogurt. Typical juices. Oatmeal. Has chocolate flavored waffle mix as well but an extreme bitter after taste. Strange coffee machine... brewed Capp and it was sweetened latte. ***it seems as if some rooms do make you pay extra for breakfast as a worker was asking for room numbers Comfy beds with white sheets. Showers = shower curtains. Knobs are placed backwards. Kind of old, in need of a remodel. Strange side entrances. Glad there's an elevator, being 3 floors. Free parking.

I had a long day, and was exhausted so I booked a room here. First off, it is SO refreshing to go…read moreto a hotel that isn't that awful sterile grey "remodel" look. I stayed at another Best Western the night before with the sterile grey look and I felt like I was sleeping in a hospital. It still has the older decor with warm colors, wood and gives off that 2000s Tuscan feel. I knew I was going to sleep SO good there. (And I really did!) Amber checked me in, and really turned my night around. I was having a really rough night and had just finished crying in my car, too tired to even function. Amber was SO kind and chatted with me as she checked me in, I told her I had kind of a crappy experience at another BW the night before, so she made sure I had a nice quiet room so I could finally sleep. She really seems to care about her job and the guests and that was SO refreshing to experience. There is a grocery store right across the street that was great for getting some supplies. The free breakfast in the AM was actually pretty good, though the attendant kind of grilled me about what room I'm in and made me present my key which was weird. The room was very comfortable and clean. The decor warm and inviting. Bathroom was extremely spacious. I got a really good (and much needed) night's sleep here.

Room smelled of chemical Oder so strong I couldn't sleep. carpet at area in front of door had a…read moregiant rip that looked terrible and was a trip hazard. Breakfast was the worst food I've ever had. I was sick the entire Ten Hour drive home. I had to stop at gas stations every two hours.

Just NO NO NO. When I walked into the lobby, it had a certain odor, but I thought OK. Maybe they…read morejust mopped so we went to the room and so the first thing I do is go into the bathroom where it smelled really bad of pee. The room was very dirty. With in one minute I knew we couldn't stay there. Got on my phone and made a reservation at the Hilton Garden suites. The rooms were great. The staff was awesome. A final remark is don't stay here.

You hear the stories of San Bernardino (or in my case you didn't until your uber driver is taking…read moreyou to your hotel), but this area of town is known as a little hotel district. This doubletree is adjacent to a few local restaurants, as well as, a neighboring drive-thru only Starbucks and few major fast-food chains. There is a U-driveway that makes it easy for dropoff and a side gated parking lot that guests can use. I really appreciate the level of safety they implement at night for their guests as they are key-card only entries. The staff is pretty attentive if you do not have a key which obviously occurs at late-night check-in (which indeed happened to moi). DoubleTree San Bernardino features a little market, convention rooms, a large bar/family restaurant for folks staying. For Hilton Gold members they offer a daily F&B credit which is nice. I really enjoyed the open seating throughout the lobby where you can work or simply hang out. The hotel rooms are pretty standard, nothing crazy yet nothing horrific. Carpet isn't my personal favorite in a room but I always travel with flip flops for such scenarios. If you're able to, request a room in the nearby elevator which makes it that much easier to go up-and-down. All in all, a solid stay and they have a pool as well for the weather.

I am extremely disappointed with my recent stay. I paid for two nights expecting a clean,…read morenon-smoking environment, but the second night my room was completely filled with marijuana smoke. This made it impossible to relax or sleep, and I had no choice but to check out early. No guest should have to leave a hotel they paid for because the room is uninhabitable. What is even more concerning is that after looking at other reviews, I saw multiple guests reporting the same marijuana issue. This clearly shows it is an ongoing problem that management has not properly addressed. Although another room was offered, it was late at night and not reasonable to move, especially with my granddaughter. At that point, the damage to our stay was already done. A non-smoking hotel should enforce its policies and ensure guests are not exposed to smoke. I paid for a service that was not delivered. I am requesting a full refund for the night that was impacted, as well as the return of my deposit. This is the fair and reasonable resolution. If this is not handled appropriately, I will continue to escalate this matter and share my experience on multiple platforms.

This is my second time staying at Holiday Inn Express in Colton, CA. While i'm staying here, I feel…read moresafe, pampered and relaxed, but a few flaws need to be addressed. 4/5 Good -Budget value hotel with free parking with a lot of parking, free breakfast, free gourmet ready to order coffee or tea in the lobby. -Good selections of cable TV. -Shampoo, body wash, lotion are provided. If you need additional accommodation, they will provide a basic toothbrush, etc..... At the front desk. -Mini fridge to store your water, Foods. -You can get a filter dispenser water inside their mini gym area. (Pro Tip) -Good-sized room for 2 to 3 people, clean room, comfortable bed. -About 15 mins to 20 mins to Yaamava Casino/Hotel. -Friendly front staff & their other associates. -You can walk around this big property and get your daily exercise or use their mini gym. 3/5 OK -Bathroom fans can be a bit loud at times. -Mini fridge is kinda loud. -limited USB-C charger. Sometimes their clock USB-C charger doesn't work. -small mini-size gym area. Next, next to Jack in a Box, Star Bucks, a gas station. -Sofas have no additional pillows for support. 1/5 Bad -Murky cloudy water from the bathroom and I read the new 2026 Colton CA water report. It's that bad SMDH. -Got a room facing the freeway side, which was loud and sometimes during past 12PM too. -AC was super loud and does not continue to cool the room if you're hot and sweaty. It would shut off then turn on again due to the temperature of the room, I think. -Mexican food around here is super mid, no bueno. -In previous rooms, I stayed on the wall papers. Is peeling off. -I'm not sure if they have security on site, but other hotels i've stayed at do have them. -Limited washing and drying machines. Some are broken, making guests more difficult if they need to do their laundry. Overall, I enjoyed staying here at the Holiday Inn Express in Colton, CA. You can't beat the price with these amenities mentioned if you know where to shop around and get the best price. Thank you, Holiday Inn in Colton, CA for making my trip an enjoyable stay. See you next time.

The price was reasonable and good value, however, the area is next to the freeway, no complimentary…read moredrinking water but they do have coffee. It is very noisy due to the trains, cars driving, and the only food establishments are Jack in the box and Starbucks. There is a $200 deposit for your stay and may not get it back immediately, which can take 2 weeks after checking out of hotel to clear your bank account. The bathroom water is so cloudy. The A/C smells so bad when turned on like there was a dead rat, so I ended up not using A/C. Many people stay here, because you'll hear doors open and closing every hour and children. It was my first time staying here for one night and will not consider this place again.

I'm very picky when it comes to hotels of course, due to wanting a comfortable stay when traveling…read more I checked in on Sunday afternoon and the front desk has been very sweet and polite to me my entire stay! Always greeting me when heading out or back in the hotel. My room had a king bed, stand in shower, tv, desk and also a small fridge and microwave area. My stay was decent for the most part! I didn't have much complaints. However just small things out of my control. The room did have a slight smell (not necessarily bad, I just aired out the room!) speaking of that. I did like how we are able to crack windows open a bit. I understand safety concerns but it was nice to get some fresh air. One thing though was the noise outside, maybe it was a radiator or something but it was pretty loud from evening till past 12am. The AC/HEAT unit was decent as well. Not the greatest but does what it needs to! It does have a slight smell too so I wonder how often they get cleaned and filtered out. I tried to do fresh air as much as possible. Tv had streaming and live TV. Microwave and fridges were. Clean! Bathroom was clean as well however I did have a bit of ants on the walls or the half end of the stay. The gym is small. 1 cable machine, 2 benches, free weights, 3 treadmill (only one worked at the time) and a few other cardio machines. Warm n humid in there Otherwise, that's really it! My experience was not bad. I think everyone's experience is subjective. I appreciated the service and stay for making my stay safe and comfortable.

The hotel staff was helpful even prior to my arrival. They accepted my packages and organized…read morethem prior to my arrival. The front desk staff are all cheerful and great you with a smile. The rooms could use some maintenance but do the trick for a quick trip to San Bernardino

The new owners have decreed that Olive Dell will be textile-mandatory after the first of the year…read more It could be Shangri-la, but I'm not going back. See you at Glen Eden.

Owners refuse to maintain the pool, hot tub, sauna, and all of the grounds at ODR. There are zero…read moreamenities and management has removed electric meters from residents. Hot water has been cut off for the showers in the common area. So if you camp here in a tent or rent a birdhouse, you will have a cold shower, in February. Sorry business owner Steve G. I'm not happy about this either. Are you? I haven't seen you at GE. I'll be sure to say hi, if I do.

This was my first time staying here. I came into town for a concert and this wasn't from the venue…read more It was an easy drive and easy find coming off the freeway. It's in a nice area and there are a lot of options for food. The pool was small but since it was only a few of us in it, it wasn't bad plus the weather was so stinking hot having a pool was heaven. The room was nice I did have a stain on the carpet floor and the mattress & pillow could be a little more on the comfy side but it was still a decent room. The breakfast buffet everyday was delicious. We made our own waffles which is the BEST! I will come back to this hotel in the future.

Melody at the front desk checked me in. She gave me a nice room on the 4th floor. The printer…read morewasn't working in the business center and she printed up a very important flight itinerary and work doc for me. I would come here again because of her service. She has been very helpful and as a Hilton Diamond member, I am happy and pleased with her service. She also remembered the waters and a snack. So thoughtful

We came here during the memorial weekend to attend family member's graduation at Loma Linda…read moreUniversity! It's quite near the Loma Linda University and is a quite convenient place! The building seems to be new and the staffs are pretty nice! The room was spacious and all 5 of us got to have a good time! Continental breakfast was also good with continual supplies of foods every time running out! They had a swimming pool outside and workout gym inside! We can definitely come back again if special occasions happen at LLU! Come visit and have a good time! Cheers

Hotel is near a restaurant...literally. Check in was fast and easy. The room was clean and big. I…read morebelieve i got the king suite. The kitchen area was nice but I didn't use. Breakfast the next morning was decent. I got Oatmeal. They had brown sugar and nuts for topping. I also got coffee. All in all it was a good stay!

do not come here!! the sheets are dirty, it looks like they…read moredo not wash them. showers are clogged, they say they already used drano when there is clearly hair clogging it. they take towels and do not replace them. floors are filthy. rooms stink really bad. a/c unit is super dirty. they tell you when you check in that room service is not done every day, you have to ask a day in advance. there are literally stains all over the room. walls, floors & ceilings! they do not offer breakfast, only coffee. after reading the reviews, they've had the exact same issues dating back as far as 8 years ago. you would think they would change things up as a business if you keep receiving the exact same feed back from dozens of customers.

They are so inhospitable and pushy. The rooms are rundown and have broken furniture, no microwaves…read more They bug and bug you about check out. Even when they check and see you're packing your belongings to leave. If you can get a room up the street at Colton Inn, please do. Don't waste your time or money. They seem very money hungry and lack customer service to run an Inn.

Excellent costumer service, quiet environment and nice big rooms has cable and the place is pet…read morefriendly wheel chair accessible has tubs and free wifi

I've never even stayed here and probably never will based on the fact that it's impossible to get…read moreany information on the motel. The man on the phone with the very strong accent, could not understand anything i was asking, hung up on me, and would not let me speak to anyone else regarding getting a room. Was trying to book a room for new years, and he said they would put a room on hold for me (which is weird) but didn't need or want a name to go with it. And then hung up, called back and he said to just walk in the day of and they WILL FOR SURE HAVE A ROOM ready for me. I asked how he knew there would be rooms available, and he could not answer the question and hung up again. Lol this place sucks, idk what these other reviews are talking about