Excellent stay. Modern clean property. Excellent gym, filtered water system. Love the walk in…read moreshower and kitchen in my room. Windows that open for fresh air. Excellent staff, breakfast, eating area. The train going by didn't disturb me at 1 am. Thought it might. It didn't, I loved it. We don't have trains in Hawaii, it reminded me of growing up in Ca and the fondness I have of trains in the Midwest. Landscaping was really nice. They have a fire pit and cruise, sit-down area in the front of the hotel. I didn't sit there, but groups of ppl did at sunset and enjoyed their time. Super cool location. Right near downtown, renovated, historic district and walkable to the walking trail along the Mississippi. I loved this place. So central to everything. I stayed 5 nights visiting my Mom, so I got a good feel for this place. Housekeeping and breakfast attendants were super polite and friendly too. Nice experience. Thank you Marriott and Mgr Ms Rodger's and all the staff. 1 thing, the darn HVAC A/C kept coming on when I would turn it off. It would get cold in the room so I kept having to turn that darn thing off. Irritating after a 5 day stay, perpetually having to turn that thing off 6x a day or more. Rrrrr

Usually have had a decent experience here. Got in before 10 after a long drive to try and walk in…read moreto a locked door and no one behind the desk. I had to finally call and the lady appeared. I was quickly checked in which I did appreciate. Not with the same attention I have been in the past but checked in nonetheless. I checked in on the mobile app requesting a late check out of 4pm. I should have realized someone wouldn't go to bat to help but realized my request didn't go through until the morning. I asked as soon as I went down an was told there was nothing she could do since it was too late. I don't doubt she couldn't do anything as she wasn't empowered to do it. Said someone from "sales" would be in and they could help. When I returned, it was the same woman and had to ask if she was able to get someone to help and she said she could do anything. Before that I had asked her to try for a late checkout at 1 which she said was likely the most she could do. That was granted and as disappointed in the failure of the app I was happy to have that since I had no place to go for a few hours. Unfortunately, I don't believe she tried to go above and beyond that. Prior to that, I had come down the evening before to wait for Uber Eats to no one behind the desk again. When she did come out, I asked for a a bag for the ice machine since we don't have a bucket. Was told I'd get a bucket she assured was clean. She came back and offered bowls. Bowls that you'd use for soup or ice cream. Because they don't have any ice buckets. Who is taking their ice buckets? Back to the morning of requesting a late check out, there was no one behind the counter again. Had to wait and the same person from the night before finally showed up. Understaffed? Not empowered? Doesn't care? Idk... disappointed in this stay and see lots of room for improvement.

Hotel Julien Dubuque is one of those classic grand hotels that immediately leaves an impression. I…read moreabsolutely loved the atmosphere from the moment I walked into the lobby. It has that traditional old-world charm, and it's amazing to see how well the historic architecture and interior details have been preserved over the years. The building has so much character, which makes the stay feel unique compared to modern hotels. The front desk staff were friendly and accommodating, and the hotel also offers a large parking area behind the building, which was very convenient. Our room overlooked the river, and the view was fantastic, especially in the evening. We only stayed for one night before continuing our trip, but we thoroughly enjoyed our time here. There are also several restaurants within walking distance, making it easy to find different dining options. Overall, it was a wonderful stay, and I would gladly return the next time I'm in Dubuque.

Had the Julien burger which may well be the best burger Ive ever had. It was a Thursday evening and…read morethe restaurant staff was friendly and clean, with clean trimmed nails. However the next day I returned for breakfast and the person asking to take my order had long polished nails. Long and or polished nails act as magnets to germs and bacteria. I left. The hotel room left a lot to be desired. Since my stay I've left 2 messages with the GM which have been ignored.

What a beautiful and special place to stay. I am glad the nonprofit organization is able to offer…read moreovernight stays here at such a reasonable price. The breakfast was great too. Definitely would come again. Recommend the river suite in the gray house.

Our stay at the Four Mounds was every bit as cozy, comforting, and accommodating as the lovely…read moresetting would imply. We overlooked the Mississippi from our stay in Betsy's Room in the White House, and from the robes to the clawfoot tub, there was an ideal combination of charm and cleanliness. Marie had called us in the early afternoon to confirm details of our arrival, and everything was straightforward and hassle-free. Our 9:00 family-style breakfast in the morning was just wonderful! (I know I sound like I'm glowing, but it's only because we were just constantly pleased!) The fruit, French toast, and sausage were all fresh (and plentiful), and the freshly whipped cream was a happy asset for both toast and coffee. So excited to come back and again enjoy both the amazing architecture and hospitality!

The hotel lobby was clean. The room was a little weird. It had super tall ceilings so it echoed…read morefrom the minute we set foot in the room. The carpeting was kinda sticky (yuck). I am a germ-a-fob so it creeped me out a lot. It made me wonder how clean everything else was in the room. Each bed had three pillows which was weird. How do you decide who gets two pillows and who gets just one? Rock paper scissors? LOL Also The staff were friendly and helpful when asked for assistance with directions.

For it to be really fancy looking, the tvs had no streaming services like other hotels and I…read morecouldn't even access the menu. Breakfast was not free...$12 for a couple of items if you wanted a waffle it was going to be extra since there's a WHOLE separate menu. Overall I had better experiences with other Hilton hotels but this one was not it

We just visited over Labor Day weekend to see the aquarium. This is hands down best location…read morewithin walking distance to target, Chick-fil-A with indoor playground, Chinese restaurant, and chipotle. We were able to get connecting 2 queen rooms which was nice. The parking is convenient since we got nice spot in front of the hotel. Swimming pool was perfect to have kids to relax and nobody around so had it to ourselves. Also towels are soft and not scratchy like other hotel pools. No cribs available at this hotel so just rented nearby. There are high chairs in breakfast room which was nice. Breakfast daily was good and well stocked along with access to get paper plates and utensils was nice. Front desk was always available and was given fresh towels and toiletries like comb, razor, shaving cream, toothbrush and toothpaste tube.

Extremely disappointed, no TV service worth watching. Satellite offerings were very limited…read more Floors weren't vacuumed. Out of the way location. Not up to other Hampton Inn standards I have stayed at.

Renee and Ashley were wonderful throughout my stay at the Holiday Inn! They were always friendly,…read moreprofessional, and willing to help whenever I needed anything. They truly made me feel welcome and comfortable. Great customer service from the entire team!

Old 1990's carpet, definitely smell like marijuana, the beds weirdly were wet from the air…read moreconditioner? Not what we expect when we pay Holiday Inn prices.

Stayed during RAGBRAI - excellent rooms, property very well taken care of. Rooms were not the usual…read morehotel humid at all, in spite of the humid July weather - very very nice. Again - a great property - kudos to the team making sure that this is I place I want to return to!

Dishonesty. Poor management. Different answers when you talk to different people. The place is ok…read moreother than the leaking roof, slow elevator, and staff that are definitely not excited about keeping the customer.

All I can say is it started with Emily at check-in Warm…read morewelcome by Emily First time at any hotel during checking did the person notice the request on the reservation for a specific room. Emily noticed and reminded me of the room specifics. So nice. She also set us in for breakfast for the next day since I neglected to do so when making my reservation online. Place was clean, everyone nice. We will stay here in our next Dubuque visit

A standard Holiday Inn in downtown Dubuque. Walking distance to good food and drinks, coffee, art…read moremuseum and the Fenelon Elevator. Make sure you get out and support the local places nearby, because the bartender at the hotel bar couldn't have cared less if we were there. Another small issue was the parking lot was being remodeled and we had to park a block away in a public lot. Rooms were clean, a/c worked well and water pressure was good.

What. A. Hoot Looking for something that is old school, and…read morenot main stream? look no further. Heads up: No wifi except in the lobby. Not much for climate control but a ceiling fan and opening windows. Tini-Tiny bathroom. So small the sink is on the outside. Smoking allowed in building. Train!!!! 3am train We found this on yelp that everyone was getting a kick out of this place so we decided to try it. Called ahead (from across town). The woman on the phone was very kind. Walked into the old fashioned lobby and checked right in without any hassle. Besides the front desk is a small market of choices for snacks incase you forgot something. The woman was friendly again and told us all that we needed to know. She told us about the adjoining bar that opened later that night. The two creepy life sized Native Indian dolls weren't much for conversation. Got in the rather old elevator....It made lots of noises as we ascended to our floor. Using an actual key we went into the room. The rooms decor was like stepping into my grandma house. It actually had a grandparent smell. We cracked up at the size of the "queen" bed. That is not a queen. It was clean though. Minus a couple little things the bed was clean and that's important. There was a mini fridge, a couch, a microwave and about 6 different lamps in our one room. What made me laugh the hardest was the instant coffee maker..The antique. Even had the plastic mini cups holders. Oh I was afraid of setting something on fire. You're adventurous right? Tired of the same old hotels, yea try this one for a whole new experience. Also the bar attached to the hotel has karaoke every night and the staff is very welcoming. Within walking distance of many places to eat.

Clean, good price. Nothing fancy. No temperature control in room. Mine was too cold. Desk manager…read moresaid they didn't allow heaters and he could not get the heat fixed. He said he could get me another blanket. That didn't happen either. Disappointing.

I'd never stayed at a bed and breakfast and wasn't sure what to expect- however this house was…read morefantastic! The owner is very knowledgeable about the area and the history of the home. He gives you a little history at breakfast in the morning. You check in with a code for the front door and your room is open with the key in the door. This is a quiet little spot, like stepping back In time the house is appropriately decorated for the Time period. We very much enjoyed our stay and would come back again!

Owner would not honor a gift card, so we weren't able to go. There is contradictory language on…read morethe gift card. Do not purchase a gift card to the Hancock House, it will end up not being honored and a waste of your money.