We stayed here for our wedding night after getting married at nearby Villa Antonia. The staff at…read moreSpringhill Suites went beyond our expectations to help us feel welcomed after our big day.

This hotel is in a great location if you are in the Cedar Park area of Austin. It is surrounded by…read morerestaurants and shopping - and if you are here long-term, there is a Costco next door that can help you stock up on supplies. I stayed here for the second time in September 2026. The staff was friendly and helpful both times. The rooms are spacious and well laid-out. My all-time record staying at a Springhill Suites is three weeks, and it was three weeks made more tolerable by the hotel. My only issue with this stay was the shower. The pressure was weird as were the water settings on the shower head. That part was not good, but as I was only there for one night - it was easy to shrug off. You can't go wrong staying at this location otherwise - oh, and if the weather is good, you have to go for a swim in their very well-designed pool.

Our stay was very good, close to many restaurants, HEB Grocery store, Walmart, the Austin Steam…read moreTrain Depot and the Cinemark movie theater. The room was very nice, bed soft and comfortable but the only problem was the low toilet (I gave 4 stars), I had to pull up on the bathroom door knobs to get off the toilet and the windows outside the room, on the outside, you could not see out of one side. The windows look like they had not been cleaned on the outside in a decade. The sodas cost $4.00 were astronomical, when I could have driven down the street to HEB Grocery store and purchased a coca cola 1.25 liter for $1.47 or a 20oz for $2.58. I understand the sodas are for convience while at the hotel but the prices need to be lower. Overall, the hotel was enjoyable and Anna our check-in conceriege was fantastic, friendly, polite, knowledgeable and offered information about Cedar Park. RECOMMEDATION: I would recommend this La Quinta in Cedar Park, TX due to the surrounding area where everything is accessible, the beds were nice and soft and there was a working ice machine!

NOTE: Do not use booking.com to book any time here. Dealing with a very minor issue had me on the…read morephone for over 4 hours over multiple days. I would go so far as to recommend never using booking.com for any reason, but I'm also unhappy with this location for having basically no policy or management in place for dealing with third party purchasing. PROS * Good fridge and microwave options * Location was good with eateries within walking distance. * Staff were great * Good price vs other options in the area CONS * Was on the side of the road facing the highway and the road noise bothered me more than I expected. Definitely bring earplugs. * Mildew smell in my room that cleared up after I ran the A/C for a bit. * A sharp point on the bed frame scratched me. Note that this was formerly a 4-star review because the staff really did an amazing job dealing with booking.com. But they also have a business relationship with someone who's screwing their customers and that's really not a one sided problem.

I enjoyed my stay. Great place to chill and stay. But that dude Mr. Keller at the front desk took…read moregood care of me and answered all my questions. Thank you Kendall for furthering my good vibes at your place my dude. A thousand thank you's.

Hotel was clean and felt safe. Room was comfortable and the bathroom was clean. Good water pressure…read moreand good towels. Hotel is right on the road and shares a parking lot with a gas station. Didn't love that. Little parking. Lobby didn't offer much. But overall the value was great.

Pros: breakfast was great: breakfast sandwiches, oatmeal, cereal, grits, omelettes, waffles…read more Packaged muffins, bread. Friendly service. Contactless check-in and check-out. Gym and pool conveniently located. Across the street from shopping center with restaurants and grocery store. Little sitting area in room separated from bed by a curtain. Cat friendly. Cameras in hallway. Cons: carpet in hallway dirty. In-room coffee had old sugar and creamer. Shower was small. Marijuana smell in elevator. Loud music in pool area by guests. Overall, this did not have as nice an atmosphere as other Home2 Suites but I would stay here again. Area felt relatively safe.

This hotel is conveniently located from a main artery in Cedar Park and access to the expressway…read more Let's not forget to mention the shopping and entertainment plaza within walking distance. Enjoyed the larger accessible room tonight since the availabilities were wide open, which is spacious and offers the small kitchenette and nearly full size fridge - very adequate for longer stays. Two additional stars if the elevators were not right at the exit of the hotel and before the hotel check-in desk. Also a couple of the parking lights were out. Both pose security issues for me and when traveling, that's one of my top priorities. Complimentary breakfast is always a nice feature, this one offers more like an express version than that of their sister hotels. One night stay was just right for us!

We booked the Hilton Garden Inn's ballroom for a family party of about 70 guests. The hotel was…read morewell priced, had good drinks, and most importantly, the staff was helpful and welcoming as we set up and decorated for our party. This is a great place for a family event if you're in or around north Austin.

Our water was shut off again, so we booked a place for the night as I had a pain appointment in the…read moremorning and we had no idea how long the water would be out. My wife did the booking as I was at work, and thought she booked another place but it was fine. The front desk person when we checked in was friendly and they give you a card for several items at no extra cost from the store area. We took advantage of that as it was very nice. The room was comfy and a good size, we were only there one night not sure how cleaning works or service of new towels and replacements. They had a kitchen and bar that opened at 5 pm as as we came right after work we had not eaten so we went there first. The lady running the bar and taking the orders was by herself and was very good and friendly but leaving her alone seemed kind of bad on the part of the company. We got the happy hour old fashioned which was a good price but not very good. We tried it, we are always looking for different old fashions and some are great and others a miss. The food was surprisingly good for a hotel. I got a bacon cheeseburger and fries. Shana got dumplings and a salad. It didn't take to long though there were more people ordering by this time and it sounds like just one guy cooking. We slept well, the room was fine, the shower takes a while to heat up. SHANA SAYS: Good Service, very clean and well appointed but weird old carpet. Now Breakfast: We had breakfast the next day. They had a "buffet" for $13 dollars. This was awful, no one took it, and it was just sad. It had some fruit, juices in open carafes on the counter, some cereal, coffee, and oatmeal. 50% of it is butter, syrup, honey, etc. There is nothing there, it is insane. You can order breakfast and again one server and no one took the buffet. I had eggs, bacon and sausage. The bacon was crunchy and good, sausage was solid. The eggs were ok. Shana had French Toast and mostly enjoyed it, good for hotel French Toast. Our server here was good but strangely nervous and when I got my Dr. Pepper he wanted to know if it was alright as sometimes it is flat which seems to be a well known problem they don't fix. Shana used the gym, said it was good for a smaller hotel, had lots of different equipment but the treadmill was wobbly. It was fine for what we needed it for and was close to home. Given that it was close and for an emergency not sure would we stay here again unless a similar issue happened. It is not bad but the promised breakfast buffet really soured it.

So the wife and I are in Cedar Park for an Austin Train Association ride from here to Burnet…read more(that's another review). We chose this HI as we're Hilton members and it's about a block from the train depot - see pick from our room. This is a newer HI. How do I know - the shades and curtains are electric - just a push of a switch and up they go. Room was very comfy. A/C cold. Bed comfy - slept like a baby. We need a handicapped accessible room as my wife is on crutches for a recent surgery and the bathroom was well equipped. A complimentary breakfast buffet that's is standard was nice but they also have a bar, yep, a wine n beer bar. 5-10pm I think. Oh the charge it to my room. Lots of restaurants in the area. And real close to the train depot. Certainly a nice place to stay.

I enjoyed my stay here. Newish hotel. Clean. Friendly staff. Loved the free cookies. Nice breakfast.read more

Genuine and friendly staff. We flew in from out of state and went to a hotel where we had…read morereservations, we found out fast the advertisement was false. This was our first time in Austin so we don't know the area. Anyway long day of traveling and we stayed one night in this other hotel and left first thing the following morning. We did some research on local hotels and found Aloft, we were greeted and the young lady didn't know what we just came from. She got us in right away and what a pleasant surprise the room was clean, welcoming and cool. The decor is modern and simple. Love the DryBar product for my hair and skin. Aloft and their amazing team made a significant difference in our stay that already had its own stressors. Grateful for the genuine hospitality as it seems it's a lost art nowadays. I also want to add that I read a review about someone feeling elite with status and that their TV didn't welcome them upon entering the room and they didn't get texts of their presence or something. Thing is people pick up on being looked down on. Maybe don't expect a red carpet event and show a little humility or kindness and kindness and respect will follow.

This has been my least favorite aloft stay this year, and I'm happy to be checking out today. I…read morereceived a friendly welcome when I checked in. However, I was not recognized as an elite member. I also didn't have a greeting on my TV when I walked through the door, and I didn't receive any texts from the staff welcoming me. I guess the other aloft hotels went above and beyond, and I received basic service here in North Austin. The room wasn't the cleanest. It wasn't filthy, but you can tell it didn't receive a thorough clean. There was hair in the shower, a red looking piece of something questionable on the door, something questionable that was brown on the bathroom floor close to the wall. I had slippers on and/or wore shower shoes the entire time. I didn't request to change rooms because I didn't want to end up with something worse than I had. I just sprayed the entire space with lysol. There was also an incident with the guest in the room next to mine, they left their dog in the room alone and it was crying, howling, and barking on and off for an extended period while I tried to work. I contacted the front desk through text around 830pm. and checked around 9pm. for a response and was told they were helping other guests. So yeah, I will not stay at this hotel again. Overall, it is a lackluster experience.

There were definitely some positives, but also several issues that impacted our stay…read more The staff we encountered were friendly and always greeted us warmly. The beds were comfortable, and the location was convenient for our needs. We also appreciated the spacious room layout. Unfortunately, housekeeping and maintenance were inconsistent. We repeatedly requested removal of a dirty trash can that had clearly seen better days. We even placed it in the hallway, yet it was continually returned to our room without being replaced. We also experienced issues with room cleanliness and felt that basic housekeeping requests were not fully addressed during our stay. Another frustration was the early-morning grounds maintenance. Being awakened around 6:00 a.m. by landscaping equipment directly outside the building wasn't ideal, especially for guests on lower floors. It seemed like the work could have started farther from occupied rooms and moved inward later in the morning. What disappointed us most was the lack of follow-up regarding concerns we raised during our stay. We weren't looking for points, refunds, or compensation--we simply wanted the issues addressed so future guests could enjoy a better experience. Overall, the hotel has potential thanks to its friendly staff and convenient location, but attention to cleanliness, housekeeping communication, and guest comfort would make a significant difference. Would I stay again? Possibly, but only if these operational issues were improved.

I recently stayed at Hyatt Cedar Park for work, and overall I would rate my experience 3 out of 5…read morestars. There were definitely several positives: the property is located in a beautiful area, there is plenty of free parking, and the hotel itself is clean, modern, and well maintained. My room met my expectations for the rate I paid, and the location was especially convenient since the place I needed to be for work was only about three minutes away. Being roughly half an hour from the Austin airport was also very convenient. The staff experience, however, was mixed, and that is really what brought my rating down. When I arrived on Monday, both the woman at reception and the gentleman who checked me in were fantastic. They were friendly, welcoming, and made a very good first impression, even though I unfortunately did not get their names. On the other hand, the service I experienced afterward was not nearly as good. The gentleman working Tuesday night was not rude or offensive, but he came across as uninterested and not especially polite. He seemed preoccupied with other work, was turned away from the door, and gave me the feeling that I was interrupting him just by approaching the desk. He did not offer help, and the interaction felt dismissive. The experience on Wednesday morning was also disappointing. The young woman working the breakfast area/front service was on the phone while I stood there waiting for several minutes without even being acknowledged. Even a quick "I'll be right with you" would have made a big difference. I understand multitasking can be difficult, but basic acknowledgment is such an important part of hospitality. It felt more like a training issue than anything else. The manager that morning was friendly and pleasant, but I also noticed him walk past a dropped napkin without picking it up. That may seem small, but details matter in hospitality, and they often reflect the overall level of attentiveness. As for the breakfast, I appreciate that it is included in the rate, and that is definitely a plus. I also want to mention that the woman preparing the food was very sweet and kind when I spoke with her, so my comments are not directed at her personally. That said, the breakfast itself was just average and not something to get excited about. The biggest issue for me was the eggs, which were clearly powdered eggs. For me, that is a major drawback because I place a high value on food quality. The rest of the breakfast was standard fare like bagels, sausage, jelly, butter, and similar basics. It was acceptable for a complimentary breakfast, but not memorable. In the end, this hotel has a lot going for it: a good rate, a clean and modern property, free parking, and a convenient location. If I were rating only the room and the property itself, I would probably score it higher. But because service and attention to detail matter so much to me, the inconsistency in staff professionalism brought the overall experience down. I had some excellent interactions and some disappointing ones, so I'm left feeling that this hotel has potential but needs more consistent customer service and better staff training.

The good? Attendant was polite, helpful, and got us the discounts. The bad? Room keys wouldn't…read moreunlock any outside doors or gym. Room was clean enough. Lioks to be a standard contractor hotel. Not a bad thing. They were all polite and ot too noisy. I would stay here again.

Stayed here for a staycation with my husband. Was expecting a nicer place to rest my head. There…read morewas no breakfast which was sad. The room was really spacious but the air conditioner did not work. There was a sign that said the air conditioner was energy efficient and would come on after about 15 minutes. It never came on and stayed 76 degrees the entire time. It was way too warm for sleeping. The shower constantly drained which made a sound all night. Just was not the caliber expected for this brand of hotels. Will not stay there again.