Amazing parts at the discount price . Great value for the money . Experienced and fast customer service . Purchased parts for 2016 and 2019 Honda . Thank you . read more

Make sure you open your parts make sure it's not damaged and the right part before you leave they have all the parts you need with a really great price read more

I have called 4 time and was on hold for over a hour and 15 min. they pick up the phone and put me back on hold , then stay on hold for so long and the phone disconnects on me. very bad service. read more

Not using this place anymore. I bought $515 dollars worth of parts here and received a damaged bumper cover . When I went to exchange it I was told by the guy who hands out parts to the customers.." very rude guy by the way"that they couldn't exchange it because "it was damaged by me" even though they didnt give me credit for that bumper I still bought an additional $405 dollars worth of parts including a second bumper cover . I couldn't believe they were willing to lose a customer that spent almost $1000 dollars worth of parts for a 63 dollar bumper cover. Management needs to step in and fix this place around . Ps. The guy who hands out the parts to the customers in this location has an attitude problem. I asked him for a blade to open up my parts wrapped in strong plastic. And he blows me off and says to use my hands. read more

This is great place if you like waiting on the phone for over half hour or more and then being hung up instead of ever getting to talk to somebody. read more

I call to confirm if they have the part I ne so they told me they have it. I went there to buy a Toyota part for my car, I spend 2hrs driving back and for to the place. Once I get there the customer attendant told me that they don't have the part I need. I told him if he can ordered the part, his answer was not we can't order your part. I don't know because I have accent this guy didn't want to attend me properly. I'm not a kind a person who react fast or like to argue. But I'm upset that they made me lost my time. read more

This Best Valve Auto Body Supply isn't worth dealing with, everyone there act like something is wrong with them. They told me they had a part, i went there and sat for 3 hours like people do in a unemployment office only to say they didn't have it after telling me on the phone they did. And when you call they have you waiting so long where i just hang up. They act like people getting high, they are so un balanced, this store is not even worth bothering with. And i'm talking about the store in Melrose Park Illinois, I'm from Chicago not San Francisco. read more

FYI - I would recommend NOT driving down 16th to get here. Cermak is probably the better option. Anyway, this place is super cheap, but I think they tend to quote a lower price on the phone compared to what they tell you in person. Apparently, there's even lower prices for people who have accounts with them (aka body shops). But if you don't have an account with them, it's a little more. (Case in point, my friend was quote a price of $38, but when I got there, it turned out to be $45. It was still WAY cheaper than other places AND in stock, so we couldn't really complain). The front door doesn't really look like the front door. It's a little deceiving as there are absolutely NO windows to this building, so I wondered if I was busting into a side entrance or something. When you get inside, you have to take a number (deli-counter style) and wait for them to call you. It was an intense waiting process as there were like 5 people ahead of me and the place was closing in 30 min. CC's accepted! read more

Absolute worst customer service ever. Called twice, hung up in my face after telling me they don't have a part in stock. They didn't even wait for me to ask for whatever else I needed. Not worth spending your money here. read more

Found what I was looking for in less than 20 minutes. Fast. Reliable and easy! Definitely will come back again if needed. read more

This place saved me a couple hundred dollars on a new front bumper. They have thousands of parts, for pretty much any car, in their adjacent warehouse. Customer service reps are friendly too. They also speak Spanish. read more

doesn't answer very unprofessional leave you on hold just to hang up on you dont waste your time

I definitely do not recommend this place to anyone.Yes the product is cheap but the people that work there are uneducated,unprofessional and lazy.The accounting department is confused as to what they are doing. Not one person at this place has made my visit good. The accounting department needs to work on better communicating with their costumers and keeping track of their invoices.I would not go back here because they do not value my business . How is it possible that you cant get in contact with the owner.WEIRD Will not come back ever. read more

i called this place 5 times in one day ,they just ask can they help you then hang up on you i believe they are screening there customers call ,and if you sound like your are african american they just act like they got cut off ,but they are hanging up on you ,when you go there to get parts they get the spanish people parts first no matter when you order the part ,these people are racial profiling there customers ,management need to hire people hear who are about buisness ,im going to take my buisness else where ,its sad because they do have reasonable parts ,they just have VERY immature spanish workers there. read more

Great and knowledgable service ppl. They have all parts in stock and going to get your order ready in minutes. Nice!

Bad company , doesn't care for their employees sending them out to delivery in broke trucks, no heater, non working wipers sometimes the trucks doesn't have no gasoline. A company should care for their employees, so the employees cares for the company customers. read more

My wife got in an accident, and the entire bumper was pulled off. First we went to the local BP Mechanic in Andersonville, which quoted us $1,300 to replace, which we thought was preposterous. Then we talked to one of our neighbors, who's a mechanic, and he recommended we go to Best Value and buy the bumper ourselves. We went to Best Value, and they had the parts in stock! We were able to get the bumper and paint for $250. Then we met Ivan, who's family owns Best Value, and he connected us with his friend Junior at P & G Auto Body Rebuilders. The combo of working with these two companies, saved us $800 on our project. I will never work with anyone else! It was completely worth the hike, and I'd recommend to anyone. read more

I own a shop, they are the worst. They sent me the wrong part, I have spent over three weeks and 10 phone calls just trying to get them to pick up the part. Once that is done I am sure that getting my refund will be worse. No amount of savings is worth dealing with these people! read more

The overall part and condition was Perfect no problem in that area........But as far as the customer service it was HORRIBLE when I 1st arrived mind you no other customer was their and there are about 15 ladies behind this counter . So i walked in and stood there for about 5 mins before someone approached me they didn't greet or anything just asked what do you need ? So i finally order my part she says i have 1 in stock let me confirm so i waited another 15 mins for them to have the part guys comeback and say yes they had the part..... so I am thinking to myself like WHY WOULDN'T YOU BRING THE PART BACK WITH YOU. That would save time. So now i have to wait another 15 mins to get my part . So i finally HAND my money to the lady and a guy comes back calling you names and throws you money and receipt on the counter like here you Go smh just not well mannered. So i spent 40 mins in this placed which is not very well organized..... People have thing to do!!!!!!!! So if you have plenty of time to waste this is your place to be excellence part BAD CUSTOMER SERVICE you need to respect peoples TIME that are paying for your Product read more

im yet to find a place which matches the prices of best value price ......try here first I'm sure you will get a good quality with less money here read more

This place is AWFUL!!!! They have service trucks driving the roads running people off of them. A box truck traveling north of 65 was running folks off the road. Traveling in the middle of two lanes. Cutting off trucks and cars over and over. The same vehicles over and over. Driving in the fast lane with a truck under the speed limit only to speed up and push in to whatever lane he wanted. Apparently to have good car parts means you must be a menace on an already dangerous road. The driving of truck 42 should be arrested for unprovoked road rage. After calling the company number plastered on the truck and asking for a supervisor to file a complaint, co-workers tried to cover for this bully. Driving a box truck with a huge number plastered on it is not a deterrent to this terror, this wasn't his first time. read more

Cheapest auto body parts vendor around. No complaints whatsoever. To those complaining about service then go to a corporate crook and pay 100-300 bucks more just to feel good about getting robbed. They always have parts in stock no matter how weird! read more

I have been in Automotive business for passed 20 Years, and the only company that I have been having problems is Best Value Auto Parts. They been delivering wrong parts, or parts with damages, that we can't Use. Or taking the order on parts that don't even have, telling us they gonna deliver, but parts never gets delivered, and when I call to their office,they play dumb, transferring from one agent to another ,and bottom line I don't get the parts, loosing money, and have customers and insurance companies very unhappy that job is not being done.I called even to corporate office to address all issues that been happening lately on the regular bases, but till now, nothing changed, And my company, won't order from BEST VALUE AUTO PARTS no more until all issues will be fixed because I can't operate my business, then dealing with unprofessional people who works there, and the rest of you who been ordering from Best Value, please be carefull and double check every order u make. read more

own a shop and they have the worst people working for them the worst customer service and it seems that all the managers are all on lunch at the same time,They still owe me money for the past 2 weeks.Stay clear.They don't know half the time if they have the parts or not read more

i deal with them every day and the girls that answer the phone and the guys that deliver the parts are fantastic underpaid and not appreciated but at airport auto body we appreciate and respect them as great salespeople like us sincerely mike hunter read more