Some of my stuff went missing and the machines pre authorized 15$ payments twice . It's been almost…read morea whole week and they still haven't released those funds back to me. It's says pending still . I spent only 8$ total for the washer AND dryer .

This place is far fromCRYSTAL CLEAN!!! lol a lot of lint dust and lint build up everywhere and lint…read morein all the air vents in the ceiling!! One time and only time I'm coming to this place! Looks like no one cleans it and it's really dark in the damn place! Like it's a laundry mat for vampires!! Lmao

I came in a couple times to dry-clean my husband's work pants and suits/collared shirts. Great…read moreservice. Less expensive than the one down the street from my house. They ask when I wanted it ready; I said a couple days and said it was no problem. I even lost the receipt and they easily found it with my phone moment. Always pleasant.

This place is amazing! They do a great job taking care of my garments, and their prices are very…read morereasonable. The hours are pretty standard, and the staff is always friendly and helpful. I've had a couple of older shirts come back slightly damaged, but honestly, they were already pretty worn out, so it wasn't a big deal to me. On the positive side, they've done an excellent job removing some stubborn stains from my work pants, which I really appreciated. What I also like is that the staff takes the time to offer advice on how certain garments should be cleaned. I used to wash most of my shirts myself, but they've helped me understand which fabrics are better suited for dry cleaning or require special care. Overall, great service, reasonable prices, and knowledgeable staff. It's nice to find a place that not only cleans your clothes but also takes the time to educate you on how to care for them properly. I definitely recommend this place!

Excellent and prompt service. The owner Nader is friendly and extremely helpful, always a joy.read more

I received great service. Clothes were extremely well tailored. They pay attention to detail…read more Quality work and affordable!!!

I had 3 pairs of pants brought to Richmond Express Cleaners for repairs, and I couldn't be happier…read morewith the results. They did a really well and professionally in fixing the zipper and patch the torn parts at crotch point or fork. The repairs were done so well that the pants look great again. The customer service was just as impressive. Everyone was friendly, helpful, and made the whole experience easy most especially the owner himself. He is a great guy. It's refreshing to find a cleaner that takes pride in both their work and their customers. I highly recommend Richmond Express Cleaners and will definitely be back!

Chan and his team are amazing! I have to get stuff hemmed a lot because I'm on the shorter side, so…read moreI always come to Express Cleaners. They do a great job and I've never had an issue. Recently, I came in with an urgent request to hem a dress for a wedding and they got it done. It looked great and was the exact length I was looking for. I highly recommend!

These folks are lovely people running this business. Did a same day rush job for my dying mother…read more We had her comforter back on her bed same day! Empathetic and happy to help. Thank you!!

All of my alterations come out like they are purchased like that you don't see flaws it's seamless,…read moreit's like they are the creators of the garment Good stuff Extremely friendly and helpful

If you can please go to another laundromat…read more I'm very disappointed in how terrible the customer service has gotten here. I was here and it was 30 minutes to closing and my clothes just stopped from the wash, the attendant told me you only have 30 minutes for the dryers. Which I completely understand. I quickly threw my clothes in the dryer and put enough quarters for 30 minutes. After about 2 minutes two of the dryers completely stopped. I let the attendant know. She said okay and did nothing. I waited a few minutes and then asked her am I able to get a refund. She said we don't give refunds. I let her know that I put money in the machine. She said that when she saw it the machines were off. Thank goodness my clothes warm to prove that I did put money in the dryer. Then she proceeded to only dry my clothes for 24 minutes. I went to get the rest of my clothes to dry and she said don't do 30 minutes cause were closer to closing time. I come all the time to this establishment and I am very very disappointed with how this was handled. Sadly I'll have to find another laundromat unless it's an absolute emergency.

It went well to me. I enjoyed the quiet atmosphere and the worker with (long pony tail and AirPods)…read morewas super helpful her non verbally talking me through the first time process came in clutch bc it was early so I didn't feel like talking but I had an important wash and fold chore to accomplish for the morning.

Dry Cleaner Review…read more The fact that I have to book an appointment to get my pants hem is an inconvenience when the turn around time it takes is no more than 6-7 minutes from the time I try on the pants to the time I am handed the receipt and walk-out. Furthermore, the customer service provided by the lady has been fairly poor and her responses have ranged from "why are you coming 3-4 minutes before closing?" When I do call to make the same day appointment, her response is, "I cannot give you the same day appointment because it is very busy." I would have no problem booking an appointment in the future if it was not for her attitude and cynicism. I definitely do not feel any warmth or good vibes. Otherwise, I cannot knock-out that Star One Cleaners is good at their craft and that there is a warm welcome by the gentlemen. Unfortunately, I do not feel valued as a customer and cannot return. Quality and fairly priced service is important but so is customer service.

Had a suit dry cleaned and a dress hemmed here. Very nice employees and completed both within a…read morereasonable time frame. I also think the price for both services was great. I'll definitely be making this my go to place. Make sure you make an appointment for alterations.

I really appreciated getting laundry done and the price was super reasonable and saved me a ton of…read moretime. The only issue I had was that upon delivery I was not notified, but I texted them and they took note of it. Great customer service and super quick service!

We moved to the area YESTERDAY and our new place doesn't have a washer/dryer yet. Within 24 hours…read moreall of our laundry is already done and delivered (for no extra fees!) thanks to Wash-N-Deliver. They provided a timely quote, have a very organized (and no contact!) delivery and pick-up system, and the price was perfect- no hidden fees or delivery charges. My laundry was done and delivered in a matter of hours. All coordination happens through text- what a great system! My husband and I use wash and fold services often and it feels great knowing we've already found our new East Bay small business to support. Thank you for the superb service!

good quality service when using laundry drop off service(there is a per pound charge for the staff…read moreto wash, dry and fold) however they perform an excellent job. Very professional. you can also wash your clothes on your own., it's also a self service laundromat also. they have ghee at hours of operation and they have free parking shared with other businesses at this convenient strip mall.

Washing machine not working (not labeled not working) wouldn't return money; washer smelled…read moremildewy; attendant not available; pay app not working...bad experience all around. I was there at 2:20 pm on a Tuesday and the sign said the attendant would return at 4 pm. Couldn't wait for my $6.50 refund so I left a note with my contact information and a voicemail. I have not heard back from anyone. Even to say "no refund for you, lady"!!!!! One customer told me they have cameras so they can confirm my activity but still....no response. Poor way to run a business.

I took an organza dress to this cleaners that had large dark streak stains that I thought would be…read morevery difficult, if not impossible, to get out. To my pleasant surprise, the cleaners (which charged a very reasonable price) was able to completely remove the stains and the dress was like brand new. If I ever have a garment that is stained again, I will definitely take it to this cleaners. A very satisfied customer

But bring your check book and patience. There annual service for furnaces and air-conditioning…read moreunits is good. And they replaced an A/C unit the next day after an accidental breaking by their seevice technician of a key component.