Excellent Service & great customer support. Jackie is an excellent communicator, she updated me…read moreon-time on the status of my car, she even waited for me after 5pm(their closing time) to arrive to pick up my car. Was recommend to me by my Toyota dealership & I highly recommend this shop to any one in need of auto glass fixing. H Hussein

I am impressed with the professionalism and concern Ian has shown for his customers and their…read moreneeds. After a series of missteps, not his fault, and unfortunate personal issue with one of techs, he stepped up, took the time, and replaced my windshield in a timely manner (in less than 12 hours). I am deeply appreciative of his efforts and highly recommend Champion Auto Glass for your windshield replacement.

100% quality & got there exactly on time. Definitely will be going back to him in the future if…read moresomething happens again.

The owner responded immediately with a reasonable quote for the windshield replacement, which also…read moreincluded a warranty. He was on time, and the work looked solid.

Had a great experience hiring them to replace my windshield. Price was fair. Service was great…read more Danny did a wonderful job communicating about scheduling. I highly recommend them for any auto glass needs.

On Wednesday, I called Chapin-Dany to get a replacement windshield for my Jeep Cherokee. Dany got…read moreback to me within 24 hours with my options and a quote. I was very pleased with the pricing and scheduled the service for today, Saturday morning. The installer arrived on time and got the job done efficiently. This is my third time using Chapin, and I have never been disappointed with their service. I highly recommend Chapin!

While I was driving on I-95 last night, a rock hit my windshield and left a chip and some cracks on…read moremy brand-new Tesla. I was devastated--especially since I had to replace the windshield on my Model Y for the same reason, but with much bigger cracks. This time, the damage was small enough that I was hoping it could be repaired instead of replaced. I searched on Grok and found this company at the top of the list. The reviews were great, so I decided to give them a try (especially after having a terrible experience with another place years ago). Matt was amazing! He fixed my windshield in just 15 minutes, and all my worries disappeared. He answered all of my questions as if they were his own concerns. Honest, reasonably priced, professional--what more could you ask for? I highly recommend him! Don't hesitate--just call him. You won't be disappointed.

Matt is very responsive and was able to fix my windshield the same day. I had been trying to get it…read moredone through the dealership, but it's been over 5 months now. Luckily I got his number from the dealership yesterday and had the service done only hours later. Very communicative, fast response, very educated about the work he does and friendly too. Will definitely refer anyone I know to Chip Master because of the great experience. Thank you again!

An easy and reliable way to get a windshield replaced/repaired. A latest-year car meant a required…read morechange in glass the manufacturer didn't include. The way Windshield City stood behind their work to ensure everything was perfect was admirable.

I had a great experience here getting the windshield replaced on my 99 Jeep Cherokee. Mike was very…read moreresponsive, friendly, and answered all my questions. They offered a fair price and kept me updated along the way as they did the work. I would happily come here again if I need any auto glass work done!

Awesome experience! Sam was very fast, took him about 30-45mins max to replace my entire…read morewindshield! I will be back if other issues arise in the future. Highly recommend to all.. don't waste your time elsewhere

I brought my car in for windshield replacement and they butchered my paint! Plus, the customer…read moreservice was horrible!!

The worst place you can choose to have any service. I have replace my windshield for my van and…read morenow it has bubbles a factory problem in the glass. Because is more than 2 years in they wont replace it. Even when they now it is a factory issue. No body changes a windshield every 2 or 3 years. It is not supposed to last longer than that? I give then 1 star because I can not go lower than that in the rating.

These guys were AWESOME and less than 1/2 the price of Safelite... Lifetime warranty on…read moreworkmanship and an honest appraisal of what needed to be done, plus the found and fixed a number of things Safelite had done horribly wrong on their last install (Molding clips broken, molding cracked, rearview mirror not mounted correctly) Also while they were there, gave me a great deal on having a couple of chips repaired on my old truck. Will definitely be calling them first going forward.

Mike is a nice guy, and I believe he is competent at windshield installation. But, he's a very poor…read moretime manager. He was 45 minutes late for his first appointment. My windshield camera gave him trouble, so we made a second appointment. He was 55 minutes late to that appointment. He completely missed the third appointment and never showed up. Then he was an 1:20 late for the fourth appointment, which was an appointment at Honda. This caused him to miss that appointment entirely. Unbelievably... He was prompt for the fifth and last appointment. He finished the windshield and camera recalibration. Mike is a nice guy, but only call him to do your windshield if you have nothing else to do that day.

I was forced to use Safelite by State Farm, who claimed they would not cover the cost otherwise…read more After this experience, I see why Safelite relies on insurance mandates rather than quality service to get customers. Failed First Appointment: My first window was Thursday, 8 AM-1 PM. I took off work, but no one showed. They called at noon to reschedule and were dishonest about the reason for the delay. Broken Promises: I specifically explained I could not take more time off work. They assured me a 4 PM Monday slot was fine. The Monday Fiasco: On Monday, they called at 1 PM demanding I be home immediately or they would "have to reschedule" yet again. When I spoke to the technician, he admitted I was his last job and he was currently sitting idle with no other appointments. Unprofessional Management: The "shop manager" refused to give her name and was incredibly rude and interduces herself as the "The lady who runs the shop". She made it clear that her priority was not the customer's schedule, but ensuring her technician didn't get paid to wait for the actual appointment time she had already confirmed. This shop is run with a complete lack of integrity. If your insurance gives you a choice, go anywhere else. If they don't, be prepared for them to waste your time and treat you with zero respect.

This was, without question, one of the worst customer service experiences I have ever had…read more I had my windshield replaced in February through Safelite via my insurance (Travelers). The installation seemed fine at first, but earlier this month my vehicle suddenly broke down and had to be towed. The shop found multiple electrical issues, repaired them, and then the same problem happened again a week later. After further inspection, the mechanic discovered water leaking through the windshield, which was soaking the vehicle's electrical system and causing all the failures. I was specifically asked if I had a recent windshield replacement--clearly pointing to the installation as the root cause. I contacted Safelite, and initially they acknowledged the warranty and scheduled a technician to inspect the vehicle at the dealership, since the car was not safe to drive. The very next day, I received a call from a representative, Mykala, stating they could not perform a leak inspection outside their shop. I explained multiple times that the car is undrivable and unsafe, and cannot be moved. She said she would speak with her supervisor. What happened next was completely unacceptable. The supervisor refused to help, raised her voice at me, dismissed the safety concern, and ultimately hung up on me. Shortly after, my warranty claim was denied and the appointment was canceled. Not only was the issue caused by improper installation, but I have now spent over $2,000 repairing electrical damage directly linked to water leaking through the windshield. At no point did they take accountability or even acknowledge the possibility of fault. Instead, I was treated with disrespect and disregard. This experience has been extremely frustrating and disappointing. After taking your money, this is how customers are treated--dismissed, disrespected, and left to deal with the consequences. I would strongly caution anyone considering their services.