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    Best Septic Service

    4.2 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    Henniker Sewer & Drain

    Henniker Sewer & Drain

    (3 reviews)

    I had a good experience with Henniker Septic when they thawed…read morethe frozen line between my tank and leachfield. At the time, they mentioned that my distribution box really ought to be replaced. With the ground workable, I called them to see about having that done. It took three calls over a week's time, each with a promise that they'd call me back, before I could talk to anyone about it. I wanted to discuss whether a tree stump near the line would be a problem (which two tree companies had told me it wouldn't); the woman on the phone didn't seem to get it. Finally they told me that a man had come by the house and said it'd be fine. They mailed me an estimate (which the woman on the phone didn't even know had been done), and I sent them a 50% deposit on the job. Without even discussing scheduling, I get a phone call at 7 AM (which was 4 AM for me, as I was in California, but they didn't know that) saying they'd be out to do it that day. I informed him that I wasn't home and we hadn't made an appointment; I'd call them when I got back. A few days later he left a voice mail indicating a day that he could do it. When I was home, I called them to confirm that date. Afterward, making some small talk, I mentioned to the woman that I thought it was funny/weird that they operate separate businesses (septic, sewer, etc.) with the same people, and yet they have different office hours. That got the owner on the phone, and he was all bent out of shape because I used the word "weird". I told him I was sorry for using that word, and he said my business wasn't worth it and I'd been such a headache for his company. Good riddance. P.S. My deposit check (for half the estimate) was paid by my bank on 8/19. On 9/3, I called to ask that it be refunded; they said they'd call back. On 9/5, with no callback, I called again. A different woman answered, she said she knows nothing about it (seems to be the norm for their office) and guaranteed that I'd get a call back today... Got a call from the owner tonight; he says he sent me a refund check on Tuesday (9/3) when he saw the message. I don't doubt that he did. But I have to wonder about how this business keeps records or if they ever even talk to one another.

    Hiniker Sewer and Drain is kind courteous and professional I was fortunate enough to be able to…read morecall on Jerry henegar with a slab leak Gary was efficient and thorough in his work. Hiniker Sewer and Drain is a family business which provides results in your emergency, and that I believe is what makes Hiniker Plumbing and Drain such a vital business in our community.

    Best Septic Service - septicservices - Updated May 2026

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