Honestly the service was amazing and Jennifer did a great job with assisting me. I called to check the availability of my part I paid over the phone went the next morning part wasn't ready however Jennifer said she could have it delivered same day to me So problem fixed great fast service read more

Do NOT trust this company or the employees. Especially Eli. He's rude, arrogant and unprofessional. I had paid in full for a part. ($1500) It was not ready and was told to go back the next day. I went back and he wanted to charge me another $100 for taxes he (Eli) "forgot" to charge me. Mind you I had an invoice showing taxes and my charges and it was paid in full. He argued with my workers when they were there to pick up the part. No manager was there or ever came out. Don't trust this company or their employees. Not even one star. read more

worst experience ever, drove 1.5hrs after purchasing a part online, called ahead to confirm everything was good to go , got told the part would be ready by 10 to 1030 so I showed up at 9:45 to and let them know I was there and I waited till 1030 at this point I inside and they could not mechanic in the yard so we had to go out and check for him and after 15 minutes, they tell me that the truck that I bought the part off of and they do not part , time and money. I understand I will be refunded, but that is not the if you were going to sell things online need to be up-to-date an hour and a half drive there an hour and a half drive home and I waited there for an hour it read more

Owner is extremely helpful! He spent a lot of time helping me find a part for my Prius. Excellent service!

I needed some hard to find parts for my pickup. I have used Best Salvage in the past and Always got what I needed here. Corey was professional and was able to locate what I needed. Jesse and Alex assisted me with positioning a difficult part. I am pleased again with Best Salvage and highly recommend them for parts. Thank you to the team. read more

After talking with six different people about the part I was looking for, being transferred three times and waiting longer in a half hour in the parking lot. I called back to their assigned phone number once again, only to have a guy come out 10 minutes later to inquire what I was looking for and than inform me that Best Salvage Inc. has a minimum of a $ 75.00 charge to purchase anything from them. That piece of information would have been good to have from the first person that answered the phone which in turn would have saved 45 minutes of our time !!! read more

i ordered a part wed am told them i want to pick it up at 10 am thurs eddie says no problem give a credit card so at 10 am not ready i send another person later that day he didnt get it not sure why so i call they say its not there then they call say it is good luck if you go there and here is there slogan "it's not the products or prices, it's about the service and peace of mind i will give you." read more

Enter at your own risk. Their representative Gus sold me a CRV door, then referred me to some hinky paint shop (F and K) to get the door painted. Over the weekend I looked online for the paint shop and it was no where to be found. I decided I didn't feel comfortable doing business with a shop that has no track record and that I'd just retrieve the door I had paid them $300 for and go to a different place. I showed up for my 9am appointment at the paint shop to discuss the paint job and see how I felt about it once I got there, but the purveyors of the shop never showed up. I could see the CRV door sitting there on the ground in their dirt lot behind the chain link fence with barbed wire... after an hour of sitting in the hot sun, I called Gus and told him I wanted a refund due to the fact that there was no one there and I did not have the time to go back and forth. He started arguing with me and refused to refund my money. He said "why should we give you a refund?!! We held up our part of the bargain. You have your door!!". I was like, no I don't, It's on the ground behind a locked fence, and no one is here. I was blown away but this guy's attitude. I have never been treated this way by a business. After 2.5 hours I finally left, contacted Amex and explained to them what happened. They reversed the charges, and I found a new door at a better price with a reputable shop. What a waste of time! read more

am needing a part for my truck, I called them about 4 days before going down there.. they quoted me $50. which is a good price.... then I called them a few hours before going there to buy the part.. they said they still had it and I confirmed the price with them.. still $50 .. OK.. right??? so I go into their office and one guy asks if he can help, I tell him what I am there for and he seems confused.. then finds it and directs me to stand in line.. np, I get up to the counter..and this guy tells me that the OTHER guy who is busy on the phone is supposed to help me.. he is sitting at a desk, not even up at the counter.. so they agree that the one at the counter will help with the sale.. the price is now $62... wtf??? it was $50 on the phone.. and well, now there are Taxes.. A LOT of taxes.. $12 worth.. so I am told to go wait for the guy who is on the phone who isnt even conscious that I am waiting to talk to him.. I wait.. he is done on the phone and a guy is trying to ask for help.. ok.. wait more.. then.. he is done and looking around like he doesnt know anythinng.. I said, hey! I am supposed to talk to you about why my price went up? and then they tell me ok.... I think .. gee.. maybe I will get the price they quoted me on the phone.. noooo.. plus.. I have to come back tomorrrow for the part.. unless I WANT TO PAY MORE.. wtf??? really? I told them I live far.. many miles away.. they said they told me this on the phone.. NO THEY DIDNT! VERY POORLY Run Biz. I will never go back there and I would not recommend them to anyone! read more