A Treasure Trove for Tech & Gear--If You Know How to Look…read more I've been coming here for years, and while buying used gear can occasionally be "the luck of the draw," my experience has been overwhelmingly positive. If you are looking for electronics--specifically cameras, lenses, computers, or stereos--this is a fantastic spot to find a deal. The Gear & The Deals I've purchased my fair share of photography and audio equipment here and have consistently walked away with great bargains. That said, you have to do your due diligence. I highly recommend testing any electronics as thoroughly as possible before walking out the door to ensure the value matches the asking price. Sometimes, you'll find a real gem at a great price. The Staff The team is helpful and professional. I don't know many by name (David is a standout I speak with occasionally), but I've found that if you are sincere and respectful, they are more than happy to accommodate you. Pro-Tips for Buyers: Patience is Key: If you aren't in a rush, wait for the next "price drop" to turn a good deal into a great one. Warranty: For extra peace of mind, they offer a one-week warranty. While I've never actually had to return anything, I sometimes grab it just for the security. Inspect Everything: Like any shop selling used goods, the responsibility is on the buyer to verify the condition. Final Verdict: I absolutely recommend this shop for buyers. I can't speak to the selling or pawning process, but as a frequent customer, I can say that if you're patient and polite, you'll find some incredible items here.

This is a store full of mouth breathing idiots. I have a beautiful $800 guitar that I keep in case…read moreof emergencies when I need cash. Usually I can easily get $200. Most pawn stores or any reseller would offer you ~30% market value for the item. They offered me $100. This was after the bimbo told me "It's more than what I was originally going to give you - $80". Mind you this information is coming from the same degenerate who locked the key to the safe they just bought... in the safe w/o a code so truly - go anywhere else, there's plenty of pawn shops in the area. This place is trash.

Haven't pawned anything in 15 years but the last time I did it was a set of golf clubs, bag,…read moreputters, just like today. That experience was amazing, this was just insulting. The interaction, attitude, the level of disrespect and etiquette was about as bad as it could get. I needed $400 for a small real estate deal this afternoon, not wanting to take a cash advance on a card and I thought wow, I've lived in Leander for over 10 years, driven by this store on my way to the car wash next door. Lemme see what I can get. First off, I'm extremely aware of the idea what we have is never worth as much as we think. I've traded in dozens of sets of clubs over the past 50 years, I use the PGA Retail Value trade in guide as a barometer and their book is vers valuable. It's solid. Dicks Sporting Goods, PGA Superstore, Golf Galaxy all use this very guide. And I get it, they only had 2 bags of clubs in there they wanted $60-$100 for and 1 were more than 10 years old, and 1 set was at least 20 years old. I was polite, waited patiently, wasn't expecting anything else...and he wouldn't give me more than $100 for the clubs on a loan, and I couldn't replace the bag & clubs for under $1500. Impossible. Of course, that's probably why they don't have any clubs in there because they're dismissive and rude, and it's fine because I don't need the money that bad. What this little man didn't know was I had a Tag in my pocket I would've sold for $$ he could've made nice money on but once the disrespectful tone & attitude took over that was a non-starter for me. I pawned the clubs elsewhere for $350, which all I really needed. I won't be back, I'll never forget.

Went to sell an old ring. They were extremely nice, fair in price and it was quick and easy! I…read morehighly recommend!

Waaayyy overpriced. Many items hundreds above highest ever recorded sale and fair market value…read more Every item I looked it was at least on highest side of market. Examples they have a Martin DXME for sale for $699. They have never sold that high. They sell for $450 and below based on over 20 recorded sales. You're looking at paying $250 more than highest price ever sold. Even brand new they were $600. They have a Takamine EF261BS listed for $829. The only one ever listed for sale online was $295. Every item I looked at was priced at the highest price of market, which is their choice to price, though I don't think people go to pawn shops to pay highest price that can be found. But having items overpriced at hundreds higher than they've ever sold for is getting ripped off or taken advantage of. Use extreme caution when buying here.

A very nice selection of jewelry, tools, guns, etc. We have purchased many items at Best Pawn over…read morethe last four years, and always have found quality, condition tools, electronics, jewelry, and guns. Their layaway terms are VERY reasonable and I have always received a fair price and never have to worry about a return issue. Recently when the ICE storm and power blackouts happened, the electrical surges caused our fairly large SONY TV to fail, I was so pleased that the SAMSUNG used TV at their store not only was a great affordable price, but also the quality of that brand is outstanding! Thank goodness we did not run over to the big box stores to buy a replacement ! Very pleased with this TV! We will always highly recommend Best Pawn both at their Austin - Lake creek & Research location as well as their Cedar Park Store! SE Webb - Austin, Texas ~

This pawn shop is by far the cleanest, top notch items, well organized, friendly associates, and…read morevery helpful, management goes above and beyond for your needs and wants. I've been coming here for years and I definitely recommend this place more than any other ones. Give this place a try and you won't be disappointed. I wish I could give this place a 10 star instead of five because five is not enough.

I love this shop! They got my 1st pawn and all others ever since. Everyone is helpful, polite and…read moreget me in and out quickly.

Top Cash sells on Reverb.com and eBay using the handle aetreasures. My red Rolex Marshall JTM-45…read moreclone was stolen from me in February 2024. Last week, Top Cash, doing business as aetreasures, was trying to sell my amp on Reverb.com. I contacted them to identify my as stolen property and get it back. Top Cash removed the ad and their others from both Reverb and eBay within the hour. This amp is identified in Austin Police report number 20249002526. The cops have been notified. Don't buy this amp, the cops are coming for it.

I have been to this pawn shop a few times. I tried to pawn a few things when I was super tight on…read morecash, and they wanted to give me hardly anything. Their prices are too expensive. You could just get a brand new product for not much more. I wouldn't recommend this shop to anyone, unless you want to get ripped off. On the plus side, they have dvds 8 for $20.

Taylor is always polite very helpful. The staff is always great to take time me to answer all my…read morequestions. The things they have they know about the product knowledgeable that is a customer service. Thank you8 all for taking great care of items. Always. James J. S.

Visited for the first time a few days ago. I was in the worst mood, but that quickly changed. The…read morecustomer svc I received was A+. The staff was very knowledgeable and friendly. I highly recommend this location

This jewelry store is amazing!! From the moment you walk into their store they acknowledge you and…read moretake care of you. Chelsea is amazing!!! She knows exactly what I want and need and is extremely knowledgeable in the jewelry world. I recommend Whitestone Fine Jewelry 100%. You will not be disappointed.

Always an exceptional experience. Went in today to have a bracelet sized and had another lovely…read moreexperience. They were able to do the adjustment in less than 30 minutes while I waited there with my daughter. I live in Lakeway and appreciate that they are able to do rush work while I wait so I don't have to make multiple trips. The staff was so friendly and helpful. Emilio sized the bracelet perfectly. He made sure the fit was perfect before we left and even surprised me with the leftover chain from the last piece that I had sized that I left on accident. It was so thoughtful of him to keep it on hand for the next time I came in. I highly recommend them and will continue to go to them for all my jewelry needs! Charlotte Marshall

Yesterday, November 11, 2025, was the second time my wife and I have done business with Austin Rare…read moreCoins & Bullion (ARCI). On both occasions, we met with Account Executive Stephen Babcock who assisted us in selling large numbers of our scrap U.S. silver half dollars. The buying prices offered by Stephen both times were fair and generous, and Stephen was always very knowledgeable, professional, courteous most helpful in dealing with us. When I asked him to call me when the spot price of silver reached certain level before we were willing to sell our half dollars, Stephen followed through and did call me as I had requested. Our overall experience in doing business with Austin Rare Coins & Bullion (ARCI) has been outstanding. I especially want to commend Stephen Babcock for his superb customer service and friendly, "can-do" attitude in assisting us with selling our half dollars. We plan on continuing to do business with Stephen and his reputable and honest company.

ordered from many sites and never had an issue with paying by credit card. Ordered and saw…read more"suspected fraud" under my order in my account. I emailed on the spot about it and never got a response. I had to call after not hearing back for days. Talked to Bill and he said that he doesn't see a reason why it was categorized as fraud, took my card info over the phone, placed the order again, didn't get any confirmation nor did card displayed a charge. Had to call back again, another rep picked up, rude and told me he will pass the message to Bill, he didn't, and I called again got hold of Bill, he said the card didn't go through. Asked for my options, and they said billing and shipping have to be the same for any order The whole process took over a week, very unprofessional. I would avoid at all cost

This Zales is awesome! My boyfriend an I came here to look for engagement rings and we were so…read morepleased with the great customer service and knowledge our associate had with us. He was friendly, honest about which rings were going to be the best quality.

I spoke with Robin today about an order that was placed a couple days ago for several mother's day…read morenecklaces. Robin, on top of being incredibly rude and uncaring about the order (that was apparently never placed), tells me that it's not their job to call customers to let them know status of their orders after I asked her why I was never contacted about my order. Sadly, this isn't the first time that I've received subpar customer service at this location but I can promise that it is the last. Anyone considering shopping at this location should ask themselves "will this transaction be anything more than buying something and leaving" because if you will require any kind of follow up or basic level customer service, I highly suggest finding a different location to shop at. There is another Zales about 15min away in the RoundRock outlets. There are also a few pawn shops in the area that have better customer service. Wal-Mart or Target may even be a good alternative choice than this location.