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    Best Owner Direct HVAC & Electrical

    3.7 (14 reviews)
    Open 8:00 am - 6:00 pm

    Services - Best Owner Direct HVAC & Electrical

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Hybrid Heating & Air Conditioning

    Hybrid Heating & Air Conditioning

    (18 reviews)

    Excellent customer service. I had initially considered converting to a heat pump for efficiency…read more Eric came, assessed our situation, and offered a few options. We came to the conclusion that upgrading wouldn't be worth it. A heat pump would require a new electrical panel, there were no incentives as I'm propane & not electric, and the duct work is not set up for AC. I wasn't pressured or upsold to a system that would be of no benefit to me but would have made them a tidy profit. We did however, decide that my 25 year old furnace was on it's last legs & needed to be replaced. An appropriate sized unit was chosen. The installers arrived on Monday and finished it in one day. There was a glitch in the exhaust plumbing that was discovered a few days later. I called and since it was late in the day, said that tomorrow would be OK. A technician was there in an hour. He called the office and told them it would take a couple of hours to fix. Once again, I said tomorrow would be OK as we have wood heat too. He got it all fixed then had to run off to another call. The thermostat wasn't working right and they sent someone all the way out to reprogram it. I couldn't ask for better service. Maybe I could have gotten a better price, I didn't check but for what they've done it was worth what I paid. Good solid company after the sale.

    Hybrid was a subcontractor on my home remodel and I was so impressed with them that I used them…read moreafterwards to fix my AC, install a new furnace and troubleshoot a secondary furnace. They were kind, courteous, confirmed appointments and their techs were knowledgeable, professional and always on time. I can't rave about them enough. They followed up about the service and even sent a thank you note for choosing them. Such a pleasant experience working with them.

    Conrad Heating & Cooling - New air conditioner installation

    Conrad Heating & Cooling

    (73 reviews)

    My heater had a gas leak last September and Dmitri from Conrad did an excellent job fixing it on a…read moreSaturday. The job itself was pretty challenging due to a very small space to even insert a properly sized wrench for the job. However Dmitri didn't give up and successfully managed to tighten the parts after applying sealant. Since it was still warm outside, we didn't use the heater until 4-5 days later when Dmitri came back to verify the sealant he used had cured properly. Then sometime in February Conrad texted me about a promotion they had for a tune-up and maintenance service. Happy to accept and Leo came and performed the verification. Great they could accommodate my time as well: again a Saturday.

    This morning, 4/27/26, I received an unsolicited text from someone who calls himself, Alex. This…read moreguy said he works for Conrad Heating & Cooling and spoke as if we had an existing business relationship i.e., the message said, "It looks like we haven't been out for your spring A/C maintenance yet," implying they had serviced our system before. I almost fell for this trick. But as he pressed me to make an appointment, he asked me what kind of a/c unit I have, which is an odd question for someone who has worked on our equipment previously. I then asked him directly, "Have I done business with you before?" No response. So I asked again. No response. It turns out, I have no record of doing business with Conrad Heating & Cooling, because we have never done business with this company! I told him I would not be scheduling anything with Conrad. This representative didn't even know what type of unit we have, confirming there was no prior relationship. The familiar tone of the initial text was a deliberate tactic to create a false sense of trust. And I find that very offensive! I'd encourage other homeowners, especially seniors who are frequently targeted by this kind of approach, to read unsolicited texts carefully. If a company implies they've worked with you before, ask specific questions before agreeing to anything. In this case, the deception became obvious very quickly.

    Cornel's Plumbing, Heating & Air Conditioning

    Cornel's Plumbing, Heating & Air Conditioning

    (339 reviews)

    If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

    When we noticed a growing hole in our ceiling and our walls starting to bloat, I called Cornel's…read morePlumbing in a panic. They were friendly and got us scheduled for an assessment right away. Jake arrived within hours, thoroughly diagnosed the issue, which turned out to be a slow, insidious leak from our shower valve, and explained everything in clear detail. He walked us through our options without any pressure, which we really appreciated. We moved quickly to bring in remediators the next day, and Jake came back to cap the shower so the demo work could begin. Even for a relatively smaller project, his responsiveness was exceptional. He even followed up with a call to share best practices and suggestions, delivering the information in such a calm, practical way that it kept an already daunting home project from feeling overwhelming. We were so pleased to work with Jake and highly recommend him and Cornel's Plumbing!

    Best Owner Direct HVAC & Electrical - hvac - Updated May 2026

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