Excellent customer service. I had initially considered converting to a heat pump for efficiency…read more Eric came, assessed our situation, and offered a few options. We came to the conclusion that upgrading wouldn't be worth it. A heat pump would require a new electrical panel, there were no incentives as I'm propane & not electric, and the duct work is not set up for AC. I wasn't pressured or upsold to a system that would be of no benefit to me but would have made them a tidy profit. We did however, decide that my 25 year old furnace was on it's last legs & needed to be replaced. An appropriate sized unit was chosen. The installers arrived on Monday and finished it in one day. There was a glitch in the exhaust plumbing that was discovered a few days later. I called and since it was late in the day, said that tomorrow would be OK. A technician was there in an hour. He called the office and told them it would take a couple of hours to fix. Once again, I said tomorrow would be OK as we have wood heat too. He got it all fixed then had to run off to another call. The thermostat wasn't working right and they sent someone all the way out to reprogram it. I couldn't ask for better service. Maybe I could have gotten a better price, I didn't check but for what they've done it was worth what I paid. Good solid company after the sale.

Hybrid was a subcontractor on my home remodel and I was so impressed with them that I used them…read moreafterwards to fix my AC, install a new furnace and troubleshoot a secondary furnace. They were kind, courteous, confirmed appointments and their techs were knowledgeable, professional and always on time. I can't rave about them enough. They followed up about the service and even sent a thank you note for choosing them. Such a pleasant experience working with them.

Ivan quickly solved the issue with our gas stove. He was very experienced and careful repairing the…read morestove. He troubleshot the problem and determined it was a bad switch. I recommend the company and Ivan very much! Give them a call if you ever have appliance or HVAC problems.

The owner of the company, Dan, reached out to me after I posted my review. He was very professional…read moreand understanding about my concerns, and provided a very generous resolution. A new technician, Ivan, was sent out to fix our dryer. He was very nice, personable, and efficient. Our dryer is working better than ever before. I greatly appreciate Dan, Ivan, and their communication. Thank you!

My upper level heat pump went down and I had Precision Air send a tech (Samuel) out take a look at…read moreit. The issue was quickly diagnosed as a bad fan which was ordered and replaced within a week, now it's back up and running like new. Like another reviewer mentioned, I too had another company come out and try to sell me on an entire new system coming in at $15,000 and change when the fix was simply a bad fan motor. Definitely recommend calling Precision first.

My previous owners have used Precision Air and my new house should be given a tune-up so I have…read moreshopped around and I have chosen Precision Air as my choice for my basement furnace and outside HVAC air conditioner unit.

We have been searching for a reliable HVAC company to replace our older system. A close friend…read morerecommended Elevate Heating and Cooling Inc. after her HVAC was installed by this wonderful and professional company. After meeting with Chase and Justin we were relieved to find a honest and reputable company. We decided on an entire replacement of our system and Elevate did a fantastic job. We made the best decision with this professional and knowledgeable company and could not be more satisfied!

We've only used Elevate once but we're very impressed thus far! We had to reschedule more than once…read morebut were never made to feel bad about it. (In fact quite the opposite as they were very understanding and empathetic!) When we finally had someone over to service our system for the first time he was very punctual, informative, and courteous, honored our coupon, and did a great job! He answered all our many questions, was very detailed, and even followed up with an email suggesting a product we could install ourselves after discussing our request with the owner. He then went above and beyond but I don't want to be specific because I wouldn't want anyone to expect that level of service every single time - I certainly didn't expect it! (It was a great value as we had the HVAC/AC serviced and a new thermostat installed.)

My request for service was answered quickly with an appointment made for the next day. I received…read moretimely notice of upcoming visits and informed when techs were on their way. It was determined and expected that my 24 year old ac system needed replacement . The furnace was older by 14 years. Keith called for their estimator, Joel to come to our home. Lucky for us, Joel was nearby and available in less than 30 minutes. Joel was very thorough in explaining options and systems that complimented our usage and needs. We picked the ideal choice for our needs and scheduled our furnace/ac system replacement. Due to inventory issues we were going to have to wait 5 days before the planned time. The terrific staff at Best Owner Direct HVAC & Electrical were able to locate a system from another distributor and scheduled the installation for Thursday. The over 100°f day. That evening we were able to sit in our home with a comfortable environment. Thanks to everyone for a speedy response and installation! Highly recommended! I contacted them since they did an awesome job for my son replacing his hvac and water heater with a heat pump system & tankless water heater , another 5 star job.

Worked with this company for almost 10 years. Every experience is amazing and wonderful. Kevin…read moreexpanded so I don't see him as much (he's the one who knows so much and I love working with him). Lately Joel's coming by and he's been great. We've had one bad experience with one tech who didn't clean the ac well, and they sent him back to fix it without issues. I was happy with the work afterwards and didn't' have the issue again.

Our water heater decided to stop working about 10:30pm ! I tried to restart pilot light at no…read moreavail. Then I got on line with Hone Advisors/Angies List and left messages to business hoping for a fast reply in the morning. Got one that night from Steve at Earthwise! He was out at 830am the next morning. By 11:30 water heater was at my house and got installed at 2pm by Allan and Gary. By 3:45pm all in and clean-up done! Super job, couldn't be happier! Efficient and professional. Highly recommend them!

Overall it's a shame that Steve, the owner, is so rude and challenging when you ask a question…read moreabout the charges. Hard to believe, but he spoke harshly and hung up on me when I asked why there was an additional $99 charge. I even said I was not refusing the payment; I just wanted an explanation. That said, Morgan, the technician that reset the button (literally all needed), was lovely, thorough, and pleasant. My system is old and will need to be replaced; however, Steve got his wish - I paid the additional $99 and will never do business with Earthwise again, and I hope you will not either. Rude behavior is the last thing a customer should expect, especially from the owner. Note: Steve could have fixed this with a callback, a simple explanation, or an apology for his rude comments and hang-up. One can hope he may read this review and do better in the future. .

My heater had a gas leak last September and Dmitri from Conrad did an excellent job fixing it on a…read moreSaturday. The job itself was pretty challenging due to a very small space to even insert a properly sized wrench for the job. However Dmitri didn't give up and successfully managed to tighten the parts after applying sealant. Since it was still warm outside, we didn't use the heater until 4-5 days later when Dmitri came back to verify the sealant he used had cured properly. Then sometime in February Conrad texted me about a promotion they had for a tune-up and maintenance service. Happy to accept and Leo came and performed the verification. Great they could accommodate my time as well: again a Saturday.

This morning, 4/27/26, I received an unsolicited text from someone who calls himself, Alex. This…read moreguy said he works for Conrad Heating & Cooling and spoke as if we had an existing business relationship i.e., the message said, "It looks like we haven't been out for your spring A/C maintenance yet," implying they had serviced our system before. I almost fell for this trick. But as he pressed me to make an appointment, he asked me what kind of a/c unit I have, which is an odd question for someone who has worked on our equipment previously. I then asked him directly, "Have I done business with you before?" No response. So I asked again. No response. It turns out, I have no record of doing business with Conrad Heating & Cooling, because we have never done business with this company! I told him I would not be scheduling anything with Conrad. This representative didn't even know what type of unit we have, confirming there was no prior relationship. The familiar tone of the initial text was a deliberate tactic to create a false sense of trust. And I find that very offensive! I'd encourage other homeowners, especially seniors who are frequently targeted by this kind of approach, to read unsolicited texts carefully. If a company implies they've worked with you before, ask specific questions before agreeing to anything. In this case, the deception became obvious very quickly.

If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

When we noticed a growing hole in our ceiling and our walls starting to bloat, I called Cornel's…read morePlumbing in a panic. They were friendly and got us scheduled for an assessment right away. Jake arrived within hours, thoroughly diagnosed the issue, which turned out to be a slow, insidious leak from our shower valve, and explained everything in clear detail. He walked us through our options without any pressure, which we really appreciated. We moved quickly to bring in remediators the next day, and Jake came back to cap the shower so the demo work could begin. Even for a relatively smaller project, his responsiveness was exceptional. He even followed up with a call to share best practices and suggestions, delivering the information in such a calm, practical way that it kept an already daunting home project from feeling overwhelming. We were so pleased to work with Jake and highly recommend him and Cornel's Plumbing!

We recently had Pledge Comfort Heating & Cooling come out to do preventive furnace maintenance…read more Pablo was on time & was very respectful of our home. He was friendly & efficient doing his job. He was patient answering our questions. We were happy that there were no high-pressure sales for additional services or equipment that we have experienced with other companies. We highly recommend this company! Thank you, Pablo!

Nobody is at the shop. Abandoned. Cannot reach by phone 3 times already. Was going to try email but…read morethey don't have that either. Anyways the furnace they installed isn't working