Every body there is so friendly and they are so nice, a good service I would like to recommended…read moreyou guys to go try with them you're gonna love it.

Great nails, poor customer service. I used to come here often however, after insulting comments…read moreabout my appearance from the staff I changed salons.

I don't get my nails done very much but I went in for a manicure. The staff were very bad at…read morecommunicating, gave me glow-in-the-dark nail polish ( I had selected a nude color, NOT glow-in-the-dark) and when they took it off a few weeks later they completely, destroyed my nails. My nails are so scuffed up it's going to take months to heal. Avoid this place.

My boyfriend and I used to be regulars at this nail salon before he was stationed out of the state…read morein the military. We just moved back to the area two weeks ago and wanted to come back for pedicures like we used to... Unfortunately I will never be taking my business here again. I requested a deluxe spa pedicure ($38) with gel polish (additional $20). My boyfriend also asked for the deluxe spa pedicure ($38). I previously had gel on my toes from my last pedicure out of state. With moving, one of my toenails broke pretty bad. My service was from a gentlemen. He barely let the acetone soak my gel polish off and instead used a sanding bit with the e-file (sure- ok) but my issue was he was taking that same sanding bit over my cuticles and took some gashes out of my skin. He put some sort of cuticle gel on and it instantly started to burn. I very promptly asked him if he could please wipe it off and that it was burning. He didn't seem to understand me. A woman from across the salon came over to ask what was happening (still with my cuticles feeling like they were on fire) I explained whatever was just applied is burning and I'd like it off. I just wanted a towel to use. They talked back and forth before telling me to put my foot in the tub. I then let them both know I did not want gel anymore and just regular polish. They asked if I was sure and I said yes. I really tried being pleasant about it and felt bad to "make a scene" but it was extremely painful. A different girl painted my toes and she did a good job- however, whatever nail color or possibly top coat she used was garbage. I waited 5 minutes in the salon to allow them to dry a bit then left my feet in the pedicure flip flops for the drive back to Sycamore (about 25 mins) and it slid off like Vaseline. All in all, I'm extremely disappointed. Not only in the quality but the fact I wasn't offered some sort of financial compensation ($ off, certificate for another time, something??) and as much as I'd like to go somewhere else, my cuticles are very sore with even hot water so I need to let them heal.

I went for a pedicure today, opened the door, and was instantly blown away! It's absolutely…read moregorgeous! All new white pedicure chairs, side tables, nail bars with modern lighting and chairs, nail & foot dryers also new. Everything is so comfy! The new owners are brothers, and so welcoming, pleasant & accommodating. Honestly, if it's been a while since you've been there, you need to see for yourself, you will be surprised. The hot pink is gone!! Lol Congratulations & best wishes, Batavia Nails! XO Thank you, LINDA

Katie is amazing! She has been doing my nails for years. She does a beautiful job on gel nails!!…read more I would not go to anyone else.

I got a pedicure here and, unfortunately, several of my toenails chipped within two days. Since I…read morehad paid $55 for the service, I returned to the salon to see if they could fix the chipped nails. The owner assisted me and did repair them at no charge, which I appreciated. However, when I asked for guidance on who I should book with in the future, I didn't receive much help. I was directed to the salon's website and told to read the reviews, but that wasn't particularly useful since the technician who performed my pedicure already had excellent reviews. In addition to the polish chipping so quickly, the bottoms of my feet still felt rough after the pedicure. I ended up having to smooth them myself when I got home. While I appreciate that the owner corrected the chipped nails, I was disappointed with the overall quality of the pedicure and the lack of helpful guidance for future appointments.

Got my nails done and they literally peeled off the same day. I called to report it and they gave…read moreme a hard time. Terrible customer service. Mistakes happen and they handled theirs terribly.

My daughter and I have been searching for the perfect nail place for years. I think we finally…read morefound the perfect place. Just on North Avenue across the street from McDonald's in St. Charles is this amazing nail salon. I called in the morning and was able to get an appointment for later that afternoon which worked perfect for us. We were greeted as we walked in given the basket of gel polishes to pick from and then shown to our stations. The salon is clean and the staff are friendly. Karen did my fullset acrylics with gel polish, I showed her the pic on Pinterest I wanted and she was able to get it exactly right! She was quick and professional and my nails look great! Tip: make an appointment while we were there a few walk ins were turned away.

My granddaughter loved her nails! She did a beautiful job! Her friends at homecoming raved about…read morehow beautiful and glamorous they looked. great job!

Stopped in here after lunch at e&s next door. Pedicure today. Good service - very nice people -…read morefair pricing. Worth a stop!

As the world is starting to open back up I was very excited to be able to get my nails do again!…read moreAnd who better than Michelle to do them! Takes her time doing my nails and we always have the best conversation, I feel like I have known her for ever! See you in 2 weeks for my fill.

Shout out to, Vivian, for giving me the most superb pedicure! Thank you, humbly! I needed it!!!…read moreJust amazing!

Called on Tuesday to see if they can squeeze my kids in for a manicure. They were very…read moreaccommodating. Workers there are very friendly and upfront with pricing. One child wanted a gel x manicure and the other got a no-chip manicure. They each picked a design they wanted online and the nail technicians were able to replicate it with ease. Highly recommend!

they did a very great job! Tools are clean, she removed my very stubborn and hard to remove ingrown…read moretoenails. I will update if they get infected- but tools were first use and good hygiene practices:) 10/10

I scheduled with someone and was put with someone else. This is the second time that has happened…read more Taylor was extremely rough and rushed through the service. She did an awful job on the builder nails. Even though Henry promised she was good at the service and they would look natural. They are sloppy and uneven. She was moving so fast she chopped one of my nails down much shorter than the others. I told Taylor she needs to understand that hands are attached to a body. I have never had such a painful service. I spoke with Thomas afterwards and he said he was sorry and said he could reshape them. I said no I do not have the time. He charged me full price for the service anyways. I drove all the way from Sycamore and have been here several times. Unfortunately I won't be back. Left with my fingers hurting and paying full price for a terrible service.